McDonalds in Bromley

This Macdonalds is horrible. There were loads of people sitting round with no food arguing, feet on tables, swearing, vaping, being abusive to staff. The vacant tables were rotten and we had to clean ours ourselves. There was rubbish all over the floor. The staff on duty doing their best. Quite frankly they need to be paid danger money. Maybe get security in there to keep out the riff raff? It is supposed to be a restaurant after all.

This place needs to be shut down or fix it self up, there are already two McDonald’s in the same area one near the Primark and this one meaning that there is no need to rush or be lazy to correct an order that you messed up. So the story is, the staff don’t like to be corrected when they are in the wrong, and they told me to not worry about when they messed up my order and I asked them to change it, they got annoyed and asked me why, despite it been self explanatory, I told them why, he looked annoyed, but went and changed it but I fear that they may have put something in my drink or food out of spite. Btw, it was not even rush hour, they were acting like it was. I know many people who have similar experiences with rude staff members btw he was a manager, also the food looked too dry. Look, I’m not for best of the best service but I’m asking for the standard service that McDonalds always they say that the will provide.

Once again they have given us the wrong order, this has happened numerous times and when the tried to contact they didn’t reply i am very disappointed seriously do not recommend going to this McDonald’s

Awful manager think her name was michelle, gave dirty looks towards customers and kissed her teeth mocking me in a completely different language which is very unprofessional from a huge business. I will not be spending anymore money in this useless place with zero accountability of their customers who are gaining the business profit. DO NOT BUY FROM HERE.

Paid for bbq sauce and never received it so when food was delivered and got the food out the bags AGAIN for the third time in a row they forgot the sauces that we had to pay for constantly they don’t put sauces in when it’s clear as day says on the order sauces paid for it may only be 20p or 70p a sauce but it all adds up and in the current climate and being a single parent on a low income just wanting to treat my children to something nice and exciting to them it is disappointing to constantly be charged and not receive what is paid for. Also the food is always cold orders on delivery should be made from scratch not the orders sat sitting in the heat containers

Absolute joke waited over half an hour for an order at the counter was utter chaos everyone moaning staff miserable and rude was going to be late so asked for refund and manager very rudely and without an apology her name was Michelle refused said she could not find order on till even though I had paid and my number was still on screen ! No apology nothing AVOID awful non existent customer service they need an urgent training course on how to treat customers worst one I have visited