McDonalds in Stratford-on-Avon

We absolutely love this mcdonalds they are 10x better food is always fresh and hot compared to the evesham one. But the past few times we have been they haven't seemed to have lots of people food is still of good quality but just missing sauces that we paid for out of our bag not sure if this is a way of making money or what but we buy them to eat with our food we expect them to be in our bag. I had the philly cheese stack I took out the gherkins and cheese sauce, leaving both types of onions in and most importantly CHEESE SLICES there was no cheese slices in my burger which I was expecting as I didn't select to have them taken out just the cheese sauce not the slices. So my burger has been dry as no cheese and no sauce so quite irritated by that. I feel now after tonight i always have to check the bag which is a complete faff.

i found the staff very helpful, friendly and my meal excellent. it was busy but the staff coped really well.

It was a bit of a wait, maybe more staff are needed as over 10 minutes for two coffees is a bit much, apart from that it was clean and the staff were friendly.

I received my chicken legend only to be met with more chicken and lettuce on the outside of the bun than in it, this is a every time occurrence and frankly ive seen better construction from the council

Good value, fast service, efficient staff, clean surroundings. Shop and fuel also right next door to Mc Donalds

So We have been here many times And sadly many other McD too... The food is very consistent and good They usually get the order correct (Not always the case) The facility is new very nice and on the flat easily accessible of the garage opposite The drive in is sensible laid out (not always the case) There is a budget hotel opposite There is a petrol station opposite also This facility is overall highly commended Toilets accessible to disabled and generally clean

My dad took his grandchildren here today. Wow what a disappointing experience. My children really enjoy going to McDonald’s and normally experience great service in our local McDonald’s. (Not here)This McDonald’s was dirty, the staff were clueless and they didn’t receive what they wanted.My children are 5 years old they wanted a happy meal, my dad asked for a children’s meal, seems the person serving them didn’t understand. I understand they aren’t called children’s meals but anyone working there should know that is a happy meal!They ended with 2 boxes of 6 McNuggets, 1 medium fries and a medium drink each and 1 cheeseburger , far too big for both of them. Most of it ended in the bin as it was far too much food for 5 year olds and cost over £12! My Disappointed children didn’t get a toy!The restaurant was dirty, very few tables without rubbish on.They ordered ice creams after which the staff had forgotten about after about 15 minutes my dad asked about the ice creams, they finally got them.This has to be one one the worst McDonald’s ever!!Try explaining to your children why they didn’t receive the special box and the toy to play with. We were charged more than double than the price of happy meals. Your staff need re-training in this branch!

Just another McDonalds. The staff seem nice enough but I was really unhappy when I ordered through the drive through and my card wouldn't work on the machine. The really rude and cheeky young lady taking the order argued with me when I suggested their machine may be faulty. She defiantly said I should check my account as she'd taken hundreds of other payments and nobody else had a problem and perhaps I should put some cash in my account. I tried both my cards but neither worked so I paid cash. I pulled into the car park and called my bank who confirmed there was no attempt at a transaction so the fault lay with the card reader. I phoned McDonalds and spoke to the Duty Manager. I explained the problem - and wanted to highlight the fault rather than the rude staff. He asked me if it was (and immediately described the staff member) and when I said yes he said he was going to have a word in the office so it was evident she has a reputation. He then confirmed that the card reader had been regularly playing up and was faulty with an intermittent fault. I declined the offer of a free burger. I use this place quite regularly but it puts me off when staff are rude.

Rather slow service although, when it did arrive, the hot food was hot and quite edible. As seems to be an increasing problem when buying a sundae, the sauce is not swirled to coat the container but (with the top on) shook vigorously to coat the inside of everything and thus, when the top is removed to fill with ice cream, results in a sticky mess on the outside. It's not taught this way - so why take this lazy route?