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3.6

Based on 11.904 opinions finded in 4 websites

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Nº 1210 in 1604 in Newcastle upon Tyne

Nº 19 of 42 Fast food in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chickencheesebaconcreamcookedcoffeesausagenuggetscokeegg

comment_iconOpinions

Service was very slow, had to park up and wait for food and drinks, and then fries were cold burger very poor just thrown together without any real care.

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Tom Nicho . 2024-10-20

MORE AT Google

Customer service not great but overall its still ok.not always open wen u call and no notices to tell u

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Pauline Gilmour . 2024-10-19

MORE AT Google

Talk about hype, Just had a Mc Rib. What a waste of money, it tasted like it was microwaved. Could have got equivalent at Aldi for just over a quid. Definitely won't happen again.

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Trevor Hindle . 2024-10-18

MORE AT Google

What can you really say it's McDonald's.

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Paul Kilpatrick . 2024-10-18

MORE AT Google

You'll miss a couple birthdays standing waiting on your order as they prioritise the uber eats etc pickup blokes

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Micky B . 2024-10-16

MORE AT Google

Not a single brain cell exists in this building or the people who deliver the food it is terrifying

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Douglas Gorman . 2024-10-14

MORE AT Google

Only in for breakfast, I can't comment on the main daily meals as they are not my favourite. However, sausage and egg mcmuffin and a coffee are always on point.

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rob wilkinson . 2024-10-11

MORE AT Google

McDonald’s worker can’t follow a basic instruction every single time do know know how any of them have a job

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Danielle . 2024-10-07

MORE AT Just Eat

Food was stone cold! Couldn’t enjoy it

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Sara . 2024-10-06

MORE AT Just Eat

The driver drove away with the food. Disgrace

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Ryan . 2024-10-06

MORE AT Just Eat

food was delivered cold not happy

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Ronnie . 2024-10-06

MORE AT Just Eat

Every order things are missing 3 meals and they can’t even put them in!

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Kaelie . 2024-10-06

MORE AT Just Eat

no sauce , jam with porridge drink leaked all over , muffins not even together all a mess

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Cheryl . 2024-10-06

MORE AT Just Eat

I ordered 2 chicken Mc nuggets large meals with 2 bbq dips and 2 sweet and sour dips when they were delivered there was no dips even though it said i had ordered them on the actual bag receipt and on the online receipt

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Lynne . 2024-10-06

MORE AT Just Eat

Was wait for 2 hours and fold was cold

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Katherine . 2024-10-05

MORE AT Just Eat

Takeaway arrived reasonably hot considering the distance from KP Macdonald's 👍

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Graham . 2024-10-05

MORE AT Just Eat

Time was ok but items missing i.e triple cheese burger was a double, rest of food looked like it had been assembled by a cannon

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Paul . 2024-10-04

MORE AT Just Eat

food was lovely and hot for a change it's normaly freezing

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kerry . 2024-10-03

MORE AT Just Eat

Had to wait 50 minutes before we finally got our food. No communication at all from management, although they could see how many customers had been waiting. Delivery drivers seemed to get priority over other customers.

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Kim V . 2024-10-03

MORE AT Google

Terrible... we ordered food like always from this place and everything was always good but today kids get in order stone hard chips which taste like its not even from today 🤢

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Elizabeth Gáborová . 2024-10-02

MORE AT Google

Missing Mcphilly burger! furious!!!!!

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tania . 2024-10-02

MORE AT Just Eat

wrong drink ordered milkshake got oasis

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Kay . 2024-10-01

MORE AT Just Eat

My food was cold I didn’t enjoy it at all

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Shauna . 2024-09-30

MORE AT Just Eat

For a special dinner for 7 year old daughter, Ordered at 5:05. Still waiting at 7:30. Just eat app kept updating delivery time. At 7:10 app said food was delivered at 7:30. This new time keeps changing now.

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Steve . 2024-09-30

MORE AT Just Eat

food was squashed and cold, from ordering to receiving my order it took over an hour. Terrible service

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corey . 2024-09-29

MORE AT Just Eat

No syrup delivered with pancakes and majority of order missing.

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Phillip . 2024-09-29

MORE AT Just Eat

Originally ordered at 13:04 expected delivery 13:35-14:00 this then changed at 13:50 to say expected 14:00 - 14:35 finally arrived 14:25 1hr 20mins after ordering. The food was absolutely freezing cold. Time of the ticket at shop was 13:43 it had clearly been sat not in anywhere hot before the driver left with it

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Jayne . 2024-09-29

MORE AT Just Eat

i received half a milkshake and my food was freezing cold, i had to leave the house go and look for him as he was lost, food binned dusgraceful

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Tracey . 2024-09-29

MORE AT Just Eat

Order never arrived - delivery time kept changing in increments of 5 minutes for over an hour and a half… then my order says delivered and it never turned up! Now there’s nowhere to request a refund because the order didn’t arrive; I just have to put a ticket in. Abysmal service paying £25 for nothing!!

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Lauren . 2024-09-28

MORE AT Just Eat

food was freezing considering I ordered from West Denton one an had to cancel it. when the food came it was wrong sauce on the burger the amount of sauce on it was ridiculous so wasn't eaten.. no straws juiced filled half cups.. will never order f I'm McDonald's again would have been quicker getting me an 3 kids ready an getting bus to town at keast it would ba e been warm an nice!!!

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Janine . 2024-09-28

MORE AT Just Eat

Driver was smoking in car and when food was delivered. All food was contaminated and absolutely stank of cigarette smoke. This was meant for my children as a treat and went in the bin. Absolutely disgusting vile service. Will be posting this on every possible social media platform. Words cannot describe how disgusting this is.

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Lewis . 2024-09-28

MORE AT Just Eat

have not received it on saying we have.

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leah . 2024-09-28

MORE AT Just Eat

It stated delivery would be 18.35 its just been delivered now19.21 not acceptable when its for children its too late to eat now also cheeseburger missing from order totally disappointed with the service today

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Gillian . 2024-09-28

MORE AT Just Eat

Missing the main meal and large fries thanks McDonald’s

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Jordan . 2024-09-28

MORE AT Just Eat

Have hungry kids and waited over 2 hours for the food. Disgusing!

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Fiaz . 2024-09-28

MORE AT Just Eat

Burgers and fries were cold. Size of the burgers were tiny, minimal sauce and toppings. Worst McDonalds I have ever had.

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Lee . 2024-09-28

MORE AT Just Eat

Never had to wait this long before plus you have to pay more for food at Kingston park than stamfordham road. Need a different system for online deliveries.

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Hilda . 2024-09-28

MORE AT Just Eat

Driver wasn’t polite food is cold stuff missing and waited two hours

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Lucy . 2024-09-28

MORE AT Just Eat

Only received French fries!!!!!! No nuggets or chicken burger.

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Karen . 2024-09-27

MORE AT Just Eat

Very busy but quality was still there

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steven harvey . 2024-09-27

MORE AT Google

2 and a half hours for delivery!

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Amy . 2024-09-27

MORE AT Just Eat

Driver that delivered kept asking for my mobile number because I couldn’t find the code?? It was supposed to be delivered by 7.40, food is cold and McFlurrys are melted. Was rather unnerving ,

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Julie . 2024-09-26

MORE AT Just Eat

Never put all the stuff in I ordered so some kids had nowt to eat disgrace

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Kirsty . 2024-09-26

MORE AT Just Eat

Food was stone cold and missing items

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Natalie . 2024-09-23

MORE AT Just Eat

McDonald's can never get an order right

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Robert . 2024-09-23

MORE AT Just Eat

Food tastes good but they're always making mistakes and forgetting stuff, they don't have much control over there customers e.g. often kids causing trouble in there and they don't do much to stop it.

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Matthew Mather . 2024-09-21

MORE AT Google

Chips 🍟 were barely warm and with the large coke (I don't do ice) was nothing more than a medium, when I said it's half empty.. The look on the woman's face was unbelievable,.. When I ask for a large coke, I expect a large coke, not a medium one made up to large with ice.. Restaurant was absolutely banged out, children running wild, even with one jumping on and over tables...

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Paul V . 2024-09-21

MORE AT Google

Always miss things off your order every time and you don’t get your money back or your items and you get a mouthful from some worm on the phone.

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La A . 2024-09-21

MORE AT Google

Once again something missing from the order. No fruit.

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Steven . 2024-09-20

MORE AT Just Eat

food was freezing cold. food was an hour late.

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Leanne . 2024-09-20

MORE AT Just Eat

disgusting I got the total wrong order than what I ordered

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Ronnie . 2024-09-19

MORE AT Just Eat

I never had a time where an item isn’t missing, Hot drinks are always cold and they never put sauces in the bag when I asked on the order.

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Evelyn L . 2024-09-19

MORE AT Google

Worse customer service me rude staff specially at this location

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Seyed Ayaz Moulana Seyed Alavi Moulana . 2024-09-19

MORE AT Google

How come this restaurant can serve you hot food not miss any items off and serve you quicker than west denton

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Mark Illingworth . 2024-09-15

MORE AT Google

Big price's and burgers that have shrunk in size. Not my first choice in food eateries.

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Splinge Sinclair . 2024-09-15

MORE AT Google

Very disappointed with my order ni drinks no sauce chips cold spoilt my meal

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Kerry . 2024-09-14

MORE AT Just Eat

Food was abysmal. I can’t comment on the delivery driver only that when it got here the burgers and chips where freezing the ice cream had melted the coke was flat with zero ice and the chips had to be thrown away £20 wasted! Food in the bin im not reheating food I want my money back and not just offering me a poxy £6.34 back ridiculous!

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Stacey . 2024-09-14

MORE AT Just Eat

Wrong order delivered 3 starving kids after waiting an hour for the wrong order to turn up absolutely shocking service and still no refund wrong food sent back with driver

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Amanda . 2024-09-14

MORE AT Just Eat

Ordered sauce with our meal and we received no sauce

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Emma . 2024-09-12

MORE AT Just Eat

No food was actually delivered!

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Charlotte . 2024-09-09

MORE AT Just Eat

Absolute joke cold chips pop flat Burger like warm I will never use just eat again

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Carl . 2024-09-09

MORE AT Just Eat

Lovely delivery driver great food

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Clare . 2024-09-08

MORE AT Just Eat

stuff missing no apology ...and paid for ...its a joke

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John . 2024-09-08

MORE AT Just Eat

Freezing food & ice cream like water

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Britney . 2024-09-08

MORE AT Just Eat

Order was all correct and delivery driver was very polite and officiant. Thankyou!

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Paige . 2024-09-08

MORE AT Just Eat

Food was freezing took 2 and half hours to come

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Brooke . 2024-09-08

MORE AT Just Eat

All the has browns missing, what’s new, always something

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Nickie . 2024-09-08

MORE AT Just Eat

We order at just after 4 still waiting was for my daughters tea leave had to go home so they not be having a McDonalds tea now

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Kelly . 2024-09-07

MORE AT Just Eat

Breakfast items missing and just eat very sketchy about refunding. Last 4 orders from this McDonald at Kingston park have been wrong with items missing or wrong items delivered. Avoid

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Martin . 2024-09-07

MORE AT Just Eat

was missing the chicken nuggets was refunded for them but now I have 2 order them again and pay 3.99 delivery fee its a joke!!

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kelly . 2024-09-07

MORE AT Just Eat

The food was hot which I really liked and he was 3 minutes lates which was kinda nice so thank you who made my food and the delivery.

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David . 2024-09-07

MORE AT Just Eat

delivery driver was so. nice and got the food so hot still too .

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Andy . 2024-09-07

MORE AT Just Eat

Drink was spilt in the bag and the food was cold. Other then that everything was good thanks

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Ashlee . 2024-09-06

MORE AT Just Eat

Chips were hard, they forgot the dip again and mozzarella sticks were tasteless, however the burger and chicken selects were lovely.

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Victoria . 2024-09-05

MORE AT Just Eat

food absolutely freezing cold soggy bun and soggy chips ended up binning it not happy at all drinks missing also so disappointed

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kayleigh . 2024-09-05

MORE AT Just Eat

Fries were not cooked probably and drinks were flat

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Andy . 2024-09-04

MORE AT Just Eat

Coffee all over order delivery by bike

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Pauline . 2024-09-04

MORE AT Just Eat

Food came cold drink was flat and half full, driver was really nice though

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Harry . 2024-09-04

MORE AT Just Eat

freezing cold food unbelievable Wednesday night driver was really rude

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Douglas . 2024-09-04

MORE AT Just Eat

Stone cold missing a burger and a large fries

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Connor . 2024-09-03

MORE AT Just Eat

Order did not arrive however states it has been delivered ! Id expect i’m getting a full refund

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Stephen . 2024-09-02

MORE AT Just Eat

Shocking 2 times in a row saying I’ve got my food when I haven’t

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Lee . 2024-09-01

MORE AT Just Eat

Food was freezing cold drinks were flat and items were missing

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Louise . 2024-09-01

MORE AT Just Eat

The driver said the order was delivered when he didn’t deliver but was around the corner from my address

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Aimon . 2024-09-01

MORE AT Just Eat

Restaurant dirty unclear tables food cold

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Paul Mead . 2024-09-01

MORE AT Google

got the drinks wrong gave us fanta when we wanted milkshakes

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Mckenzie . 2024-09-01

MORE AT Just Eat

My issue isnt the driver... its the fact that your estimated time window just automatically adjusts itself. I know when my food was expected, but ever time a minute went by your site would just adjust the delivery window. Thats bad practice...

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Thomas . 2024-08-31

MORE AT Just Eat

If I could give zero stars I would! The food arrived 2 hours late! The food arrived freezing cold and stale! I then asked on my request for no cheese on my Big Mac and it still arrived with cheese! Disappointed is an understatement!

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Antonia . 2024-08-31

MORE AT Just Eat

The food was cold and starting to go hard, so not fresh and they forgot 4 dips 2 garlic mayo and 2 bbq

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natalia . 2024-08-30

MORE AT Just Eat

Food arrived cold and not good condition

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Claire . 2024-08-30

MORE AT Just Eat

Great experience all round, super fast delivery

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Chris . 2024-08-30

MORE AT Just Eat

Delivery was over 45 mins late, food was freezing cold by the time it arrived we was not best pleased with Mcdonalds burgers was not made to perfection they are suddenly not as pictured looks like they just cant be arsed to make it properly

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Andy . 2024-08-29

MORE AT Just Eat

Food the last few weeks on night shift is unreal better than any other Mcdonalds in the area the lads are friendly and service is fast dont get rid of the cook

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Lee Short . 2024-08-29

MORE AT Google

no double cheese burger and a bun with red sauce on and no burger in my grandsons happy meal

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Gill . 2024-08-29

MORE AT Just Eat

The order was never delivered to me! Called the takeaway and told not our problem it’s the drivers fault , no resolution offered. Referred to just eat to complain. Shocking service and will never use this branch again !!

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Tina . 2024-08-29

MORE AT Just Eat

Everything absolutely freezing

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Samantha . 2024-08-27

MORE AT Just Eat

food was cold and burger was burnt black, chips undercooked

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Frank . 2024-08-27

MORE AT Just Eat

Worst order I’ve had especially for children not good eating our food what we who are customers have paid for. Think it’s a joke as the dilvery bag was ripped and opened I’ve explained the things missing and still no help from Justeat. DONT ORDER FROM HERE FROM JUST EAT!! Reported to justeat still nothing happens now I will be contacting my bank for charge back as we didn’t receive all our goods. Will leave a review on social media and Tripadvisor. NEVER AGAIN!!!

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Aaron . 2024-08-26

MORE AT Just Eat

food slap in box. and separated and items missing it was disgusting

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Nikita . 2024-08-24

MORE AT Just Eat

delivered a complete different o order and now shop won’t even answer my phone calls. have pictures of proof that it’s the wrong order

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Saif . 2024-08-24

MORE AT Just Eat

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