McDonald's in Newcastle upon Tyne

Got served really quick, by the nice friendly staff on the drive through. Food was hog and my little girl was happy with her meal.

(1) Missed off an entire meal - a kids happy meal. How low can you stoop, especially at tea time. (2) Poorly secured lids, meaning the drinks leaked all over the bag. (3) Food was freezing.

Bite was taken out of my burger.

Ordered of the app for delivery and no drinks. Very disappointed

food was freezing cold ,and there was only half chips and 4 chicken nuggets . appalling for £20

The slowest McDonald’s have ever been in, the store was dead, 3 orders in front of us and it took nearly 30 minutes to get our food, it’s not been the first time either, however this time the food arrived hot for a change.

Missing food… not the first time either!

Advertises to be 24 hour but is shut drive thru and inside before 12am on a Saturday? not really 24 hour then is it? false advertising

burnt and cold, also the store is 400 yards from me. only manager in and unable to leave. only reason I had delivered

Love it or hate it there is no denying it's success

cold food and missing some food

delivery driver was really nice and was quick with food wrong items tho

Ordered the minecraft chicken nuggets with limited edition collectable for my son. only no collectable and an upset son.

Forgot all the fries with my meals.. I don't understand how you can forget parts of an order when it's literally on the recipet

It's mcdonalds what can I say. However ordered on app and they said hadn't received order this has happened twice.

food was cold sauces missing and drink was flat

Food never even arrived 0 stars and very poor customer service issue has never been resolved

My order was missing the burgers!! A double quarter pounder and a big Mac! I received two medium fries.. surely someone should have checked the order before it left the restaurant!? Always get the order wrong.. how!? Rubbish service

Payed for tomatoes sauce and didn’t come my child now won’t eat their Thank you very much

Never turn up no phone call joke

Wanted to leave driver a tip but no option

Stone cold. No customer support

Freezing chips needed changing . 2 radio stations playing both really loud and couldn't understand either of them I just wanted to relax and eat while on my break an impossible thing to do here

Love it and enjoyed the food kept the rest in the fridge hope it still good in the morning

Everything came perfect but yous really need to start reading notes and remembering sauces!

The sauce was missing despite us being charged for it!

Fries are cold and soggy, not a single dip packed for nuggets…

Good but many times items have been missing

I haven't had my food delivered and it says it has.

Footsoldier delivering scran is nasty work. Need a car only option. Freezing cold meal and coke all over.

I did not receive my happy meal

the food was nice but it was a bit hard to swallow, delivery time was quite quick

Poor service - half of the delivery was missing and took longer than advised; courier appeared to be in wrong place based on real-time map.

Order was missing a pineapple stick

food absolutely stone cold looked like they hadn't even been cooked!!!

it was to busy and when we got home I made sure everything was good and correct and I had have a big Mac with nothing but big Mac sauce and the burger and bun nothing else and they put cheese on

Over an hour late and my order is wrong

I was given the wrong order. No fries, wrong shake, sticks missing

The driver was sat outside my streat for so long he had spilt my drink all over the bag mean my straws were soggy

Driver was lovely and food hot

Food was 20 minutes late and freezing cold!

This is the worst Macdonald’s. Every time I order milkshake they add chocolate milkshake to it (to vanilla milkshake, to strawberry milkshake). I don’t understand why?! I don’t order chocolate milkshake.

No food arrived !!!!!! Absolute joke

was cold.delivery charge is too much.wont be ordering again

I always order the smokehouse burger but get the bbq of because I’m allergic to it and when I order it to lady it’s says only BBQ and only cheddar

totally wrong order less food then what I paid for aswell

cold chips missing catch up

ordered 2 meals WITH fries, didn't receive the fries

delivered on time... great, except you missed the three orders of fries.

Packing was all ripped. Food was freezing cold. Ice creams where all like milkshakes discussing

Delivery driver was lovely. But once again with McDonald’s items missing.

Driver who gave food was very rude. Put the food down and said very abruptly “WAIT THERE” then continued to be very unpolite and repeatedly shout “what” when he couldn’t understand what I was saying.

My food never turned up i want my money bk

I didn’t receive my order, absolute disgrace!! I want my money back

Delivered fine but order wrong

Worm drink and spilt everywhere

Perfect temperature nice and hot. Driver very polite

There was no dips or straws, garlic mayo dip and cheeseburger.

Order was not delivered to my address

delivery guy talking on the phone on loud speaker while delivering the order, showed him the code he put it down then left, didn't say a word and left the drive gate wide open.

Drinks spilled all over bag and food unacceptable never order again 👎👎👎👎👎👎👎👎👎👎👎👎

Breakfast muffins had all been terribly made, and slid apart inside the wrapper, taking most of the cheese off on the wrapper. That aside, the order was correct and on time

My order did not arive at all and no one available to help Have to wait 7 days

First time in a long time where every item I ordered came

I ordered 2 happy meals one chicken nuggets and fries but you delivered a burger my son is disgusted and throwed in in the street where's his nuggets

food freezing when it cme after spending 20 quid then get 4 quid account credit 😂 as if thts gd enuff

I ordered the bbq mccrispy but didn’t get it I got the Philly stack instead then I ordered the white chocolate and raspberries pie didn’t come

charges for dips then doesn't include them

Burger was missing, food was freezing cold after delivery driver went half way to Scotland before dropping my order off!!

Good place for a quick and good meal at any time

Gave me an extra fires but missed a drink and burger

need to say please and thank you now and again

This branch is so much better than westerhope . But my god the amount of rats running around outside !

Delivery driver was pleasant. Delivered on time.

I have not received two happy meals yet again I have a very unhappy child

I don’t go into McDonald’s ,l park outside Costa Coffee store,my Coffee comes first.

Don’t know who made the breakfast muffins this morning but they need sacking! Muffins were burnt and hard and inedible. Absolutely vile!

quick and polite driver everything delivered hot and fresh

order a double quarter pounder and get a single instead do you not check orders

Always come here before church as is the only place open with a toilet

every single dip missing again

They constantly miss items when you order for delivery and by the time you report the missing items the food has gone ice cold as it normally arrives cold and then you’re paying double the delivery cost for there mistake.

Took an hour and the food was cold

Food didn’t come all that came was drinks

Food was cold and food was hard to eat I would like a refund

unprofessional driver chatting on personal phone

friendly nice professional delivery dude so nice he actually waited while I checked my order , not through him I hasten to add , because of the staff in-store not putting tops on buns KFC cowgate! in any? (4) and others where 2 burgers for 1 basically and only getting literally one (gosforth MC Donald's! but he was so pleasant about it and I was happy to tip him which I always do when the service is good! so yes great employee

Can’t assemble a burger to save their life it’s all over the place I think they need to go to spec savers

Ordered and originally stated approx 5:20pm for delivery time. Kept being pushed back and didn’t arrive until approx 6:10pm. Chips were soft and hardly cooked, missing ketchup from the order as well

Ordered at 7:32 turned up just as the clock hit 9pm, not the drivers fault iusy very poor service from McDonald's

missing items paper straws drenched large fries wud pass for small fries at push food cold to

Food missing and other food cold

Jam was missing from the order!

My children’s meal never came. It was on the order and never got packed!!!!

food never arrived and said delivered

I have craved a ranch burger since seeing it on the adverts, not worth waiting for it was tasteless, wouldn't buy it again

absolute joke food came freezing cold, no ketchup on my burger, sent 2 wrong burgers etc, disgraceful

Order never turned up delivered to wrong house. Never received

food was awful and cold. I ordered a latte and a tea and got 2 teas

you need to get better drivers or something because this is ridiculous!!!