McDonald's in Bexley

Went with my sister to McDonalds, we were both excited to try out the fajita chicken one however it all went downhill from that moment on, we went through the drive through and the machine was broken and we had to order our food at the drive through check out I ordered a fajita chicken one and a frappe and my sister ordered the fajita with a milkshake and fries, as usual we were told to park up which has become normal here and we waited for about 40 minutes watching people that came after us get served before us when I finally left my car to remind them that I’m still here they brought my sisters milkshake which was completely far from vanilla and tasted like “disgusting tangy medicine” her fries were cold and the fajita chicken looked like a 2 year old made it with their eyes closed, my frappe was half empty and my fajita looked just like my sisters I will not be coming here again even if you paid me to and I do not recommend you to aswell, this was a complete waste of money.

Absolutely appalling. Went through drive through about two cars where there at the time, ordered two meals and yet had to wait about 30 minutes. Even at that the food was cold, looked horrible and was given the wrong thing. Never coming here again!

Used mcdonalds drive through to get food for the kids. Was told to wait at the bay to get the food. Waited for 20 mins and didn’t receive food . Went to the counter to check. It was obvious they messed the order. Had to wait another 10 mins before food was handed. Ordered meal deal but chips was missing. The staff are very inefficient and impolite. Horrible experience at McDonalds Erith today evening 7:20pm ( Wednesday 4th October 2023 )

As usual, no milkshakes available. So no meal deal, just ordered cheeseburger and fries. No cheeseburgers available. Parked up for 10 mins to receive warm burger and cold fries! Fast food!

Arrived and joined the queue for the drive through , there just isn't enough space during busy times to queue = all the parking gets blocked. A car reversed out of a space and in to my car while I was waiting in the queue ! Avoid this Mcdonalds during busy times !

My daughter and I went to Erith Drive through. We were met by a Lovely staff member at Drive through payment window at 10.30am. Sorry I didn’t get her name. She was so welcoming and friendly and upbeat, even on this miserable grey, drizzling morning. Well done gorgeous. You have a good day too.

Crap service, did not receive order. Bottled water was delivered in cups i.e out the tap, 2big macs were missing, chips were cold and the double quarter pounder with cheese had no cheese or anything other than the two burgers.and all they offered was a £4.80 refund totally unacceptable

Main parking was empty but still the delivery drivers park in the disabled bays The manger still don’t care about disabled drivers it’s all about the delivery drivers and getting orders out on time. Even had a delivery driver park in parking bay for order on app and wait. Got my order wrong but was unable to walk to far. Need someone from head office to sort it out or replace the manger.

Inane to park in the disabled bays as the delivery drivers park in there. The manger doesn’t care.it same all the time Can’t park

Had food delivered that was freezing cold both meals stone cold, both were large, the drinks were half full well not even that and the chips didn’t get eaten as were stone cold. Terrible don’t eat from Erith McDonald’s.

Food stone cold waited ages for delivery I assume the food sat there waiting for a driver, called restaurant no answer, waste of time and money

Got to be the worst McDonald’s in the country . Been ripped of from this place on a number of occasions , we are a family of 6 so it’s not a cheap meal for us , cost us over £40 a time when you go through the drive through and get home and some of the meals are missing . When you phone them they want us to drive all the way there to collect the missing meals ? You would think they would at least check all the meals are there before handing you the bag . Also pay for large fries and what you get is a small amount

Went here for a quick bite to eat and was disappointed that they still add salt to their fries especially with all the focus on cutting back on salt in your meals. Apart from this there was no other issues

ordered from ubereats for second time and was missing more than one item,annoyed at the repeat of this happening i contacted the store explained that they had packed the extra dips I had payed for but not the food items themselves to go with it ,lady laughed and said "yeah this happens all the time we just tell customers to get a refund via uber" with the 3.99 delivery charge itself they should just make sure the items are inside ,i ordered 45 mins before store closed at the empty period so this was just pure laziness, not one to write reviews but as this is a repeated mistake by this store and reading others reviews with the same issue I would say avoid the store as the customer service when I rung was just as bad as the mistake itself ,a company this big shouldnt making mistakes like this on a regular basis

complete chaos. People queueing inside to order eat in and takeaway. we couldn't get out, and had to squeeze through. terrible. Will not be going again.

Simple order On drive through, drove to window to collect, told to park up, waited approximately 8 minutes, order comes out, drove home. Opened up completely wrong order. Drive all the way back all I got was I wondered where the cheeseburgers went and a pitiful sorry? Manager asked did I want a drink? No thanks absolutely appalling service won't be going back anytime soon

Could park in the disabled parking bays on several time when we have visit in the last few weeks and it getting worsethere is always a take away driver or more parking in themSpoke to the mc Donald’s manger and he said three of the drivers have disabled badge, two for children, but I said the two cars only have the driver and one even run from the car to pick up an order, the other one carried two big cooler bags.So the Erith manger cares my about money the helping the disabled

Fries and apple pie missing from delivery order (bag sealed on arrival so not the delivery guy). Not the first time this has happened, getting fed up with it! Come on Erith, sort it out!

In the middle of moving thought I would have a quick take away lunch ordered a plain burger and Two medium quarter pounder meals I was amazed by how small the burger had become by cooking it rang the manager to complain he said if the bun has sesame seeds on it then it's a quarter pounder I explained the plain burger was the same size as the quarter pounder he still insisted it was the right burger I tried to explain the bun might have been right but not the burger for £11.67 I could have had a decent meal at a carvery won't be going back to mcdonalds again as I could become anorexic, not very good customer service shame on you

I ordered a McDonald’s delivery from Uber eats, I tried the Nashville chicken sandwich and found in it a piece of blue plastic bag found in my food is not acceptable.

Most of my food was missing from the order (despite being charged) and my McMuffin that I brought looked like someone had just slapped a bit of cheese on it then kicked it across the floor.

It's the same as most other Maccy Ds I've visited but, the food is often luke warm. A few times I have ordered and got home, only to find stuff missing that I had been charged for.

Food cold when delivered.....second time this has happened when you call they just say it was hot when it left there....driver didn’t even have the common sense to ring the doorbell decided to call me instead....ridiculous £18.44 for a cold meal😡

Really bad service always go through drive thru and always asked to park up,they never have any food ready and always cover the burgers in tomato sauce when I've asked for a small amount.I was asked to park before and all I ordered was 2 burgers..manager asked me to park,I refused and was spoken down to afterwards funny enough within 1 minute that had my burgers ready when I said I'm not parking

Extremely slow service got served the wrong food asked for no cheese but it came with cheese returned and came with cheese again

I have lived in Erith for a while but had never visited this McDonald’s. All staff are so friendly. 5* service and very clean. Probably the best McDonalds in the UK!

Had to bring in lunch for the office so it went to the wire KFC or McDonald’s and the later won. Lovely clean and recently refurbished restaurant where I was served without no fuss and the food was piping hot. Drive through on site as well.