McDonald's in Test Valley

Order was meant to be at 5 then changed to 6,20

Food was hot and quick delivery

It wasn’t the best was a bit greasy

Missing items late so wasn't hot

couple of items missing from my order and this is the 3rd time this had happened recently the staff don’t check the orders before delivering complete let down and won’t be ordering anymore

cold, soggy, driver was lost. all food stone cold.

All food had fallen apart chips were soggy drinks was the only thing in tact

all food turned up cold, had to airfry the cheese "melt" dippers they were so cold and hard it was questionable they were even cooked in the 1st place.

Forgot the apple pie. Chips were soggy rest of food was luke warm. Diet Coke had lid agar so leaked in bag.

Waiting over an hour for 20 nuggets and fries just isn’t acceptable!! The restaurant is only 7 minutes drive away!! Cold food so obviously driver had other deliveries or if not it was sitting at the restaurant. Extremely poor.

when originally ordered, expected delivery time was 12:05pm. Food was continually delayed. eventually arrived at 13:10pm, too late for us to eat it. tried to cancel order but chat kicked me off whilst talking to someone about it then would not let me back on chat. Very disappointed and would like a full refund as food delivered over an hour late and not eaten as my nephew had to leave for work.

Food was cold and thrown together with no care.

wrong order. my children were very upset!! rubbish!

food was cold! ment to be 5 mini hash browns in each bag we had 3! the bacon was hanging out the flat bread, my coffee stone cold, what a disappointment 😞

Lovely reliable service. Very polite and friendly delivery driver !

Really good driver! Polite, chatty...perfect

Great service, quick delivery and everything I ordered was delivered

only fault was I didn't get my dips but they were free anyway

nearly 2 hours late and item missing unhappy customer

Delivery driver was very nice bloke. Food was cold today. But weather outside is awful sure it's just a one off.

This was so amazingly amazing that I would be amazed by the amazement that was shown at the time of love

Nearly an hour of waiting and then missed loads of items from order !

The food was packed badly resulting in a hot chocolate spilling over everything meaning that it all had to be thrown away. An absolute waste of money and very disappointing

food was hot order was correct they even remembered to put dips in for chicken nuggets

My order took an hour to be delivered. The food was all cold and I could not eat it. The label on the bag my food was delivered on said 10.48am and im assuming this was the time my food was packed up. I didn't receive my food until 11.30am.

Great delivery and food still hot

Every time I order they forget to pack something!

i put in the wrong address and didn’t get my money back

Asked for no cheese but that is too difficult an instruction for 8 out of 10 McDonalds employees

Your driver was on the phone in her car, brought her phone to my front door and carried on her conversation whilst I’ve opened the door, then after I took the food, she has carried on her conversation and walked away. This is very concerning as she is clearly using her phone whilst driving and it’s incredibly rude to be having a phone conversation when knocking on someone’s front door.

Driver was very helpful and lovely

This McDonalds NEVER EVER puts the dip with Nuggets in the bag - even though you are forced to choose dip when ordering they team NEVER EVER remember them, Its a shame there isn't another closer.

My food is cold my drink have spilt everywhere

It was never delivered despite it being claimed to be delivered. Ruining a birthday. Never ordering again.

Asked for a double quarter pounder with cheese got a single patty. Missing dips.

Order complete and on time good job

we have been given someone else's order

Dips/sauces actually delivered this time. Both Andover locations are rubbish for fulfilling online order - maybe employ people above minimum age who have pride in their work rather than spotty teens whacking one off!

Food freezing cold and an hour after i ordered it turnt up,after saying it would be 20 minutes. Asked for refund got 2 pounds credit to my just eat account when i should have got my items fully refunded

was more than 30mins late. everything was cold and had to reheat it

I ordered my meal for a time as you can order it that way and was not happy when you say a time and they go by a time they want why have a time u would like if they don't go by the one you have asked for

ordered 2 double quarter pounders with cheese no pickles and ended up with 2 big macs with extra pickles

Chips cold, coke flat and has a werid taste to it. Just eat delivery driver amazing

missing items yet again, a drink and all the dips. everytime it's a drink or a side, like its on purpose to make money.

We got a takeaway for 2 adults & 2 children. Good price, fresh cooked. Had to wait a few minutes but no problem

2 items missing from my order AGAIN. This is getting ridiculous now. There are obviously no quality checks becauae this keeps happening. How hard can it be to check a receipt against the food in the bag?

cheese bite missing dip, other dips missing and food cold...hot and cold items were in the same compartment of the couriers bag!

dude turned up okay. it was okay. it was very polite and then I enjoyed my meal very much

Took a hour to arrive. Arrived cold and the sauce and straw was missing

McFlurry was an absolute state. Leaking through the bottom was completely melted with a small puddle at the bottom

majority of the order missing Iyuzdzhan the driver is useless the drivers should be checking what's on the order before leaving the restaurant

She ran off with my food. I never got my food

half of the order was missing!

Every time I order something is missing or it’s cold.

chips cold and not filled to top no sauces that I ordered and no napkins

Cold food, nuggets were hard and tasteless

Food was cold and 30 minutes late

Ordered cheese burgers for the kids and just got meat and cheese in a box.

Driver apparently could not find us! Every other driver can ! Food was spoilt ! Cold

The order took ages and once it arrived, it was cold.

Food was hot, delivered on time, and delicious :-)

food arrived cold and our drinks were spilled and hardly any left

Delivery driver was rude and abrupt. Need me a course on customer skills. Didn’t pick up half our order, went back to get the other half and never arrived at the location, even though the tracker said he was there, then he turned it off.

The oil used to cook the chips was old. Why are so many mc donalds only giving you half full chips?

Mc rib meal missing and no answer when calling McDonald’s

I ordered my food at 10.10 & it didn’t arrive for 1 hour 10 minutes. 50 minutes after you finish serving breakfast

order missing all dips requested

Lovely staff. But why are the hot chocolates never chocolatey 😭

food arrived cold again plus missing item

The driver was amazing and so Beautiful

One of drinks had no lid so it spilt into mcflurry

did not get delivered, your app is lying, I never received the food

Honestly quality of the food was amazing , better than going through the drive thru . Customer service at the door was friendly with the delivery driver.

food was warm and lovely courier

mcflurry spoon was already inside mcflurry covered in a weird pink sauce when i ordered a twix mcflurry

3 items were missing & food was only lukewarm

Took ages for my order to go through. Almost an hour. Good food quality though and driver was very pleasant and polite.

Not happy my burgers have nothing inside them

Missing few things from my order including all dips 😤

Missing all dips, no place for refund request....

Order was placed at 18:37 and delivery was made at 20:15. The food was cold and had to be reheated. Items that couldn't be heated had to be thrown away. Order was also incorrect.

delivery time kept getting put back. when it finally arrived saksa dionfir mozzarella sticks and Mr sweet curry were missing,!

Multiple parts of order missing

absolutely disgusted with my order!! first of all i open my drinks and half my oasis is all in the bottom of the bag so my poor son was left with half a drink with his meal!!! i paid 80p for my extra bacon for there to be no bacon. i am fuming !!!!!

Perfect delivery. Respectful delivery driver

The driver was extremely rude tried to make me apologise for not having the code up i was unaware of the code because i ordered through the website the driver then implied that he should charge me more money for time. he wasat the house for 5mins max

ordered 4 meals and instead received 2 mcflurries and our drinks 🫣

Forgot the big Mac so i went without lunch

food was stone cold and soggy, milkshakes were warm

lovely delivery lady so polite and cheerful

The buns on one side of the muffins had shrunk - curious to understand how when preparing them that the staff failed to even see them. Quality assurance is totally lacking. £17 for shoddy breakfast muffin meals isn’t cheap.

Wrong order delivered all chicken if I wanted chicken I would have gone to KFC poor service

always missing things from order it's shocking.....

Waited 40 mins, no straws or dips, food arrived squashed and boxes damaged

Best servise iv had on just eat in a long time

I do not understand how it’s difficult to look at the order and put the corresponding items in a bag!! I think this is the fifth time items are missing.

Fourth time this year at this McDonalds and same poor service (should have learnt my lesson first few times). Always extremely slow, even without other customers. Food is rarely ready and long waiting times required. Always running out of items such as napkins and sweeteners. Avoid.

excellent delivery driver. super friendly

Always a great service from this store

All food arived cold and missing a compleat happy meal when i orderd it said delivery within 15/20 mins and arived an hour later now iv had to give one of my kids my dinner. Just eat is getting worse and worse and will be stopping useing them.