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2.5

Based on 89 opinions finded in 1 websites

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Nº 646 in 704 in Herefordshire, County of

Nº 1 of 2 Hamburgers in Herefordshire, County of

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor892.5

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What happened today? Absolutely embarrassing, 40 minutes to receive our food nothing "fast" about it, took almost 10 minutes for someone to even appear at the till to ask where it was, knew we'd be making a mistake ordering 3 McFlurrys after and even they took 20+ minutes!, when our food did come out the chips tasted rubber, as if they'd been reheated during the wait and my partners burger had what looked like a literal bite mark in it, the kids like to come to the Belmont machines but i think we'll be avoiding it for a while, had a similar issue the visit before last. A customer also took it upon themselves to tell people who were just arriving not to bother as it was taking so long. Then, because of how poor the location is, it took forever to get out of the car park with massive queues at the drive thru, absolute shambles.

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Dan . 2024-09-02

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Today was our second visit in less than 36 hours, having had an appalling drive-through experience on Friday evening. We thought it couldn't possibly be that bad when we went for a sit-in breakfast today. BUT, they out-did themselves with a much worse experience. Along with MANY others, was left standing, waiting for the order to be called for 35 minutes! Our order number actually disappeared off the "Preparing" list but didn't show up on the "Collect" list. (This was also happening for others in the restaurant). They tried to tell another waiting couple that our order number was theirs. Another person waiting, who lives locally, said it was always like this and she didn't know why they keep coming in. When the food finally turned up it was COLD and rubbery, (same as Friday evening) and the drinks were barely lukewarm. Didn't even get as much as an apology for the shocking service. Will never ever return - that at least is guaranteed.

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Kevin F . 2024-09-01

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Went to try the new style Burgers as advertised on TV 📺 same type burger Dry as anything No sizzle or onion disappointing

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Nigel B . 2024-05-06

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A pretty nice place but a lot off queuing food was average but the staff are nice people the recipe wouldn't print. At least the ice cream machine wasn't broken.

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James S . 2024-04-04

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Called in for lunch. Wanted a vegan burger but it said it was unavailable. So chose a veggie spicy wrap chips and a milkshake. It took ages to arrive and when it did the spicy veggie wrap was horrible. The banana milkshake had no taste of banannas in fact I think it was a vanilla one. Should have complained. And if I was vegan and not vegatarian I would have not have had anything to eat. On the services near London I had a banana milkshake and it was lovely but this one was awful. The place was clean but the food just average.

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Cyndi M . 2024-02-01

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Absolutely useless. Hardly any seats, food cold, missing items and then they mark the food as ready to collect yet you wait another 20 minutes. Definitely won't be going back in any hurry.

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Paul B . 2024-01-14

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40 minute queue for Drive Thru. Gridlock as parked cars cannot get out for the Drive Thru queue. Got told to wait in parked bay. Waited another 30 minutes and they had forgotten about our order. Was given the order with items missing and half made items included. Were that hungry by the end of it we just had to eat it rather than complain again. Save yourself and go to the other McDonalds or KFC.

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Rich J . 2023-12-24

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I go there very often i cant say the food is bad...it tastes fine The issue comes with service 80% of the time i use the drive thru Almost...pretty much every time there is something missing in the order But the queue for the drive thru is terrible There is always a lane where you wait for more than 30 minutes While the other one clears up in 10 min If you dont have enough staff to run 2 lanes for leave only 1 open only.... Lack of management

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Ilian A . 2023-12-17

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Worst one I have ever been to, sat in drive through over an hour when we finally got our food stuff was missing.

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Matthew P . 2023-11-23

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Large fries half full with 3 sweet n sour dips in the carton on top of chips. Milk shake half full and I mean half full and 2 nuggets short allbon ond order!! I suggest people open their bags and check their orders before they drive off. Perhaps this franchise will sort this out when the que is so long that people stop going there. Either they are robbing us blind or some serious staff training is needed.

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161jennyw . 2023-11-22

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We sat for 30 min at drive thru and when we finally got our food it tasted awful. Not sure how they can mess it up so badly as all they’re doing is frying it. Items missing too. Staff defo need training. Defo won’t be going back

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Pussycat80 . 2023-11-04

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Worst in the UK - Senior management and owner does not care about the customers. Staff at the franchised establishment have said that the owner and business manager don’t bother with them and don’t attend monthly meetings to discuss issues. They ridicule complaints in a Whats app group! They’ve let it run into the ground. Weekly issues of no milkshakes, weekly issues no Mcflurries, No control whatsoever ever and high staff turnover! I would recommend going to the town centre as never and issues in the town centre which is a lot busier! So if you want to spend time and fuel stranded in a very slow paced drive through and not get what you want and waste your time then this is your place. Otherwise recommend go elsewhere!

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Ben D . 2023-10-19

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Drive through a waste of time absolutely rammed, not fast food at all 20 minutes waiting in a drive through!!!! Not everything in the bag that was ordered queued all over the place in side

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mvjamieson07 . 2023-10-15

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Waited about 40 minutes for our food to come it’s not fast food at all when it’s meant to be but we were entertained by doing the word searches in there while we waited

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Zak B . 2023-10-15

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It's falling apart,till broken,order screens broken,screen to inform you of order progress.....broken, milkshake......not working.After nearly an hours wait we were presented with cold meals,melted mc flurries, and melted frappes

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Guide24339766984 . 2023-09-17

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Ordered three double big macs with bacon waited ages(hardly fast food)all threme came out minus the bacon took them back staff pulled a face and said we'll replace them didn't replace them all three opened up and bacon thrown in! by the time we got them back they were all cold!Only one girl working the floor and she was too busy folding what looked like bin bags????? Avoid this McDonalds!

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866jackieb . 2023-06-26

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Raging!!! Ordered macdonalds through the macdonalds app at 15.36pm. Order turned up at 16.41. Delivered by uber eats. Food was stone cold. Not even slight warm. Stone cold!!! It must of been prepared when I placed the order at 15.36pm and just sat there! Rang uber eats and they say they can't refund as was delivered in the timeframe within their company policies. Asked to speak to a supervisor who said the same thing. I asked what is the time that they give the restaurant to deliver she couldn't answer. Like i said to her whatever time it was delivered in the food should still be hot / able to be eaten. She put the phone down as she couldn't answer the question about how long it has to be to be entitled to a refund. Uber eats needs to get people on your customer services who can actually answer customer questions Not just repeat I totally understand but following our company policies the food was delivered in a reasonable amount of time. !!! And Belmont macdonalds shouldn't prefer the food until the driver is there to collect. I bought food for myself and 4 year old daughter. Shouldn't have to heat food up!!

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Dlm111z . 2023-06-17

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Masses of fries were already out, to meet perceived demand. As part of my order was given two helpings of barely warm fries. Because too much had been cooked, too early. Third attempt piping hot fries. I do question how warm food canbe delivered, with home delivery. Rest of the food was fine, chipotle mayo keep on the menu. Just dont cook, too much too early. It is a waste.

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Jango1969 . 2023-06-02

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Poor customer service had no care in the world with any problems, werent in a rush to do the multiple orders. One bloke was waiting longer than 30 mins whom also had younger kids with him, my order on the other hand was just as long so would definitely not recommend this mcdonalds unless you want your food to be cold. Got no enthusiasm whatsoever and need to get a proper job

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Taylor D . 2023-06-01

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Took my nephew there today and he has learning difficulties so it’s hard for him to communicate. Lovely young man went out of this way to go through the menu with him so he could decide what he wanted. You made my nephews day thanks 😊

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sandrajJ1244GJ . 2023-03-08

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The burger, when I got one it was enjoyable. But I ordered two of the same quarter pounder meals with just ketchup and cheese and one of the burgers was fine but the other had no ketchup and cheese and everything else that I didn’t want! Great! Not. So I took it in and explained to them the fault and the girl at the desk had no idea what she was doing and attempting to just remove the bits I didn’t want herself…what!? So then her manager came and sorted it out and brought me my burger. When she gave me the burger she was very rude to me and said it was my fault and I should have read the screen and accused me of asking for that burger? How did I when I asked for both the exactly the same burger and one was fine? Not my fault at all and clearly they are just unorganised and didn’t listen to me properly at the window. I will be going to commercial street McDonald’s from now on, customer service care is 10/10 there, unlike here. Not impressed…

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jackbradley14 . 2023-02-15

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Waited for ages when it was dead… and staff moaning about their job in front of customers Wouldn’t say it was personal. Although it’s fast food your be waiting a good 20 mins with 3 customers in the queue

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Stacy1997live4 . 2023-01-24

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I went in, ordered on the machine, and my food was there really quickly. and it was good. warm and all. just one thing while I was waiting I think the manager said to a cleaning lady "the guy on table eight - is he...

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tommydoubleu . 2023-01-15

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Ordered my my breakfast and the kids off the app got there and wouldn’t give me my order as it just turned 11am I placed the order at 10:40 and they told me they have nothing left won’t be going there again . Very bad...

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G8791VYdanielw . 2023-01-01

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We came in at 11.15pm on 7th October. Toilets- you couldn't access male or female toilets as they were blocked off and the disabled toilet was in the process or being cleaned. The member of staff did remove products so that my partner could access...

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Lee C . 2022-10-16

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It’s not uncommon to wait over 30 mins here to get through the drive through. The reason is simple . Too many Deliveroo and Just Eat orders . The 2.5 stars average stars are a good reflection of the frustration others must feel . Forget...

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neilbU9280WB . 2022-09-04

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The food was all outside the boxes when tried to complain staff were very rude and its not the first time.

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mandreac . 2022-08-27

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Again an excellent visit. Walked in & what a difference from the city centre branch! Smartly uniformed staff with smiles. The meals were served quite promptly & were very warm, compared to the cold offerings at the city centre branch. This Belmont branch was very...

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tardigrade1 . 2022-08-12

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Nothing wrong with the food but don,t ask for anything to be changed cos it won,t plus smart comments from the hero with the headset at the drivethru, still MC Dee's won,t care cos the numbers are there and the few that will avoid them...

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lingoreb . 2022-07-07

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I ordered a delivery. They missed out all my sauces, they also missed two sauces earlier in the week. I will be in no rush to order from them again. I called to complain, a very rude lady explained I coukd come to the restaurant...

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Bigjoey1973 . 2021-10-22

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Love a McDonalds, however, Hereford Belmont McDonalds really test that love. Firstly, they seem to never, ever get your order right, always missing or wrong items, no matter how you buy it, whether through the drive through or via Just Eat Delivery. Also, even though...

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GlobeTrotting695892 . 2021-02-20

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Always been a regular user of this McDonald’s, until now! Lately they’ve been messing up my orders, sauce was missing a 2 weeks ago, which was ok, I’m not gonna complain, it’s a mistake right? Made another order last week and I ordered a banana...

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chrisnZ5867SI . 2021-02-06

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Ordered food from just eat, food was missing but on speaking with the branch (women team leader or shift manager) they won’t send food that’s missing back out, they ask you to contact Just Eat and past the blame onto them, Baring in mind just...

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Nick_hfd . 2020-12-03

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Went to the till area, only had cash on me, so cant use the screen things. They dont appear to have coin slots. Staff member grunted and pointed to the screens. So no food ordered. Good way of tackling obesity.

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Jango1969 . 2020-11-02

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Very very rude girl today and I will be complaining to management.. how dare she come to the window accusing my husband of throwing stuff back in

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stephanied142 . 2020-10-24

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2nd time using them through Uber eats. First time a few weeks ago they didn’t give the delivery driver any of our drinks (6 in total) now we have just received our second order and we have no happy meal for our daughter and no...

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naomihK2927ZM . 2020-10-15

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Manager very rude to us when we tried to use vouchers saying we could not use them, even though they were accepted when another family member used them her response was well you just can't. So no valid reason, and very rudely spoke to us....

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tracy f . 2020-09-24

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I visited this branch today with my family. Despite being very busy, all the staff were friendly and couldn’t do enough to help us. They found us a table, cleaned it and helped us with the track and trace form. The food was great and delivered to our table by a friendly team member. I made a point to find the manager and pass on our thanks - really impressed, great team. Thank you.

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andybM8983JI . 2020-09-20

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Dips missing, no tissues, miserable girl on the drive thru microphone taking orders, same old average service.

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herefordhustler . 2020-08-20

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Having not eaten any fast food in months I was looking forward to a MacDonald so stopped here.How I wish I hadn't. The sight of the cashier hanging out of her window with her hand held out shrieking " £4.36 mate" when I hadn't even got to the window was where the rot set in.At the next window my food was all but thrown at me,how I wish I'd thrown it back!Warm,flat,diet coke,stale bread rolls& burnt burgers that a skip rat would have declined. If I had of had time I'd have gone back for a refund but instead binned the lot.NEVER again!

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miketG8109GE . 2020-08-01

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This place is poor firstly how can you mistake a chicken select meal with a BBQ chicken legend meal it’s just common sense. Then you put left over chicken into another meal that was meant to be for someone else’s meal cos there was no chicken left. Lastly it didn’t come with a receipt so couldn’t fix my order. Ruined a family outing. There wasn’t even 5 chicken selects, so they couldn’t even count up to 5. Just simple maths. Disgraceful!!

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ellajones17 . 2020-03-16

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A busy Sunday evening for supper. The car park was quite full (not having larger accommodating spaces doesn't help, as it's a bit tight per space). The grounds were very tidy and well maintained.Inside, I went straight to wash my hands. Toilets were also clean.Service was efficient (a bit dour though) and the correct order appeared quite quickly.I sat by the window, on a sofa, to enjoy my meal, which I did (try and get your fries crisper/browner please). The adjoining table still had tomato sauce carnage on it unfortunately. The one lady cleaning up at the time was doing a very good job, but rushed off her feet. I know she'd get round to it as soon as she could. If only people would clean up after themselves!The background music could be knocked down a couple of levels, instead of at "11".Overall ,this establishment is still doing well.

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721scotia . 2019-09-23

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Bought two McFlurrys from drivethrough. Girl serving was so busy talking to other staff hardly had time to serve us. We then got down the road and found out our McFlurry was less than half full. Becoming typical of McDonald’s.

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jimbobo2016 . 2019-05-28

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Drive into the car park you notice a lot of underclass type people hanging around & a large police notice saying, 'YOU ARE BEING WATCHED!' South Wye is a designated deprived area, but my grandchildren like to go to MacDonald's every few weeks. Each time we visit it is a pleasure. The service is always excellent & comes with a smile, the food is good, and the staff keep the tables clear & clean. Well done, Belmont MacDonald's!

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tardigrade1 . 2019-05-15

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The place was heaving and a huge queue at the drive in. We wanted to sit and eat. Ordered on the electronic menu to find it would not place the order at the end. Frustrating. Tables were not cleared, drinks spilt, seats sticky, floor dirty and littered with food. Toilets disgusting. Food cold and just left it - too big a queue and a hassle to complain. Waste of food and money

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Michael C . 2019-05-15

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We always use this McDonald's in Hereford for quick eat in or grab and go , Always helpful and very good customer service .There is always guarantied for good food and service with good value ,So far so good , this is the best MCDONALDS we have been , compare to most other McDonald's restaurant , They God very hard working young management team , Jacob , Adrian, Amie all fantastic shift managers Well done to you guys Keep up to good quality customer service and good food

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614necdetk . 2018-11-23

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This store says they are open until midnight, when infact they close the store at 11pm and only the drive through is open until midnight.There is no signs ANYWHERE that tell customers this until is ask a member of staff and all u get is attitude off them. So as per normal poor service.

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Stay16276797414 . 2018-11-02

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We stopped here for a late supper having been sight-seeing all day. Ample parking space, clean and tidy externally (apart from one bin area where someone couldn't aim to place their rubbish in it for some reason. Keep practising!).Inside was a slick service and an order number given to be placed on our table, instead of waiting (which is a new system for us at McDonalds and worked well) by the order counter. Our meals arrived quickly, considering how busy they were. A good meal, in pleasant surroundings and relaxing. Again, some people had problems binning their rubbish and expected others to do it for them...bless. As we approached the recycling bins the Eastern European employee took our trays off us and carried on the process, which we thought was very good of her. Her colleague was doing exactly the same in another part of the restaurant. Hard working ladies and we thank you.

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721scotia . 2018-09-23

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Visit on regular basis with the Big Mac voucher that you can get by providing the survey feedback. You can also get another choice of Fillet of Fish or Veggie burger (I think). Big Mac and Medium first for £1.99. Fries were hot and Big Mac was OK temperature wise but if you are not happy with them then go back to the counter and ask for a hotter one.The new style layout is a little confusing at first as to where to order. The tills are not on display as previously. Perhaps this is to encourage customers to order through the display order stands. Anyway it is on the left and then go to the collection counter. McDonald's are changing their style now as they are happy for customer to spend a bit more time in the restaurant when compared to the previous years of the hard plastic seating. There's even a sofa with a table. Sunday lunchtime on 11 March and service was fast and there was space available for seating.It was clean.

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Daved S . 2018-03-11

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No menu seems to be apparent when you go to the counter to order. Did find one at side by tables. Has what appears to be touch screen ordering for the less communicative. After ordering much like Argos you get an order number and stare at a screen, to see when your food is ready. Please though turn the music down, as a hearing aid wearer, it is difficult to understand staff amidst the mediocre music. When the food arrived the chips were half cooked. Seems very popular though, as always queues for the South side special.

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Jango1969 . 2018-03-10

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On two occasions I have paid a fair bit of money for very poor food, the chips were limp and cold and the burger was even colder, I live 500ds down the road and had no traffic but i had to take the burger apart and reheat it..F'd off Mc Donalds too say the least

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AprilH1389 . 2018-03-05

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I used to pop into this McDonalds for a quick breakfast occasionally. But since it's recent makeover I won't bother again. The service is unbelievably slow, I had to ask for service as there was no one at the counter. The decor is bland. There used to be a TV on which I could catch up with the morning news over my porridge. That has gone, the only TV is by the que.

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Diana T . 2018-02-22

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Our first visit since this restaurant's recent upgrade. Very busy on this Saturday evening. Ample parking space with long queues at the drive-thru.

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Scott D . 2018-02-17

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Been here 50+ times, 50% of the time they get your order wrong, 50% you have to wait for "fast food". Really not a good restaurant.

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Marcellus W . 2018-01-02

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The car is heading towards the outskirts of the convenint situation of the catch up scenario. Unmarked erection of the scafolding lead to a police unit getting him stopped. Eating at macdonalds is a humbling experience to see how the poor live actually, banging on the blues was a persuit in the greasy paradise of behavioural scientist.

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FredR1698 . 2017-09-11

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It was a very busy Saturday evening at 5.30pm. Parking was quite tight with generally a very clean carpark. The toilets were fairly clean (apart from certain customers who don't know how to clean up after themselves,or can be bothered to lift up a toilet seat in the gents).

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Scott D . 2017-08-13

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Nice quick tasty and clean place , suitable for all and fantastic for the family with kids , disability access and easy to park and drive to pick up ,

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Nigel Necdet K . 2017-08-12

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We were staying at Belmont Abbey and at around 8pm we wanted to escape for a coffee. It was a few minutes drive in the car was open until midnight. It was exactly what we needed.

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Ratty205 . 2017-06-19

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Visitamos aquí con mi esposa en una soleada tarde del domingo. El aparcamiento de coches y drive thru estaban llenos. El personal era amable y eficiente. Dentro y fuera estaba muy limpia y ordenada. La comida era buena y agradable.

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Scott D . 2017-04-23

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Muy limpio y la gente estaban limpiando los inodoros como me acerqué. Servicio agradable rápido. Aparcamiento un poco pequeña

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Dkkeeling . 2017-03-04

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Quería un aperitivo después de un largo viaje en coche, que pasó por aquí de camino a casa. Esperamos en la cola mientras que el personal deje engañar por detrás del mostrador. Finalmente la orden tomada luego de larga espera por la comida. Pero para entonces esperar para pollo burger ya que ninguno estaba listo. No es el mejor de la comida o el servicio. No me voy a dar prisa en volver.

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Brian S . 2017-01-16

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awful customer service, went into the drive thru to be told to wait in the bay for 15+ minutes was then sold soggy cold chips, they had run out of chocolate milkshake, Fanta was completely flat and tasted watered down, disgusting

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laur971 . 2016-11-21

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Tan lenta. Mientras espera por una hamburguesa, patatas fritas y pollo, mayonesa, leer el diario Express. Lo acepto, que aunque carece de contenido todavía estaba un poco excesivo esperar. Por favor, obtener documentos con más contenido, si esperas que la gente espera.

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Jango1969 . 2016-11-21

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Useually use the drive thru and to be fair i can't recall a long wait or wrong order for a while. The one girl on the drive thru needs to keep calm pause and just listen when we order as sometimes we have to repeat ourselves over and over again.

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Jacob H . 2016-11-06

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I can't comment on the food as we didn't buy any. After 10 minutes of standing at the till waiting for staff to finish laughing and joking around with each other and an off duty member of staff who was being given a free meal, we eventually walked out. If they had been busy genuinely serving paying customers or if they had even acknowledged that we were there we would have happily waited a few minutes, but as it was we were completely ignored whilst they entertained themselves!

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bobbysarah . 2016-10-16

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Should be 0 but 1 is minimum.Went with young child Staff swearingTables and floor disgustingOrder was wrong keep your receipt!!!!!!Groups of feral youths hanging around inside and out swearing and smokingManagement on evening of 3/09/16 utterly disinterested Threw more away than atenever never ever again

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reviewer112113 . 2016-09-07

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have tried most of the food from here, and its what you expect from a fast food place, chicken nugget not bad, big mac is a good filler, french fries nice

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mick c . 2016-09-03

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Breakfast drive thru runs are always served straight away but we always have to wait for other orders, what's the deal with that?

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Neil_Hanvey . 2016-06-16

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Called in here at 7.45 Mon evening 16th November very noisy air conditioning in operation staff very busy playing pranks on each other and pulling each others noses then rubbing it down their clothes and getting hold of food when I pointed this out to the supervisor he said " I DIDNT SEE IT " I replied "well I did and did you know that a food hygiene test advises against this practice?"in a sloppy attempt to look as if he cared he said he would speak to the girl(fair haired working on the drive through) she and her mates then came through and started laughing about the whole thing they thought the whole thing was funny, that's the quality of staff you get in most of these places, anyway food order was wrong and food was cold will not go there again and will certainly advise others not to do so either.

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kathleen j . 2015-11-16

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My title says it all - food as per McDonalds but must have caught it on a not very good day as it was very noisy inside. Probably okay when the kids aren't around. Okay for a quick bite but in future will not bother.

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MB6391 . 2015-10-03

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just consistently bad, the thing is my kids love a macyds treat, I get them to go and get a seat while I order, they don't understand the stress of dealing with the staff at this place, anything more than a simple order they are doomed, they just cant get it right, due to incompetence, lack of stock and total stupidity, advice to customers, ask for a printed receipt because when the inevitable argument arises with the little confrontational upstart female manageress, you need to to prove the staff messed up....get your receipt copy, this is the worst Mcds I've ever been too, I think the staff are on total F##k up mode, not good, go to a different town were people understand customer service

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bacardiblonde . 2015-09-03

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This McDonald's is on the main road into the city from the southern approach from Abergavenny so it is a useful spot to stop for a quick breakfast drive- through. However as a restaurant it is very noisy as the music is always too loud.The food is usually of a good Mc Donald's standard although yesterday the bun was somewhat charred and they had forgotten the cheese in my cheeseburger. The manger was very apologetic and replaced it immediately. My biggest gripe with McDonald's, and they are the same throughout, is that if one wants a 'fillet of fish' or a veggie burger one has to wait , why can't they have them as ready as the burgers? I suppose the answer is that they are not so popular.... maybe that is because of the extra wait?

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Diana T . 2015-08-15

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The service is Poor at this McDonald's food is normally cold or wrong order given, normal solution they give is a free burger or fries to stop people from complaining. When waiting for my good at the counter the staff were shouting and swearing at each other, managers have no respect for their staff or customers extremely rude!! Do not recommend this McDonald's to anyone

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xxlcyscx . 2015-08-14

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I know, it's McDonald's, so the food is predictably safe if you're in a hurry & held up by traffic (tho' it never looks quite as it does in the pictures). When we were between houses & staying with a relative, the free WiFi was very useful, & the coffee loyalty card meant that every 7th is free. A quick stop today, though: the table had just been wiped, but, it appears, with a mop, so was rather sodden; my wife's cheeseburger arrived without the cheese; & the poor trainee cashier, when she went to open the till, found that every coin space was full of bags of coins which she had to open before continuing - fair play, she didn't get flustered & kept her smile on! Her positive attitude rescued the experience somewhat.

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Bill T . 2015-08-14

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One minute the dips are free, the next you are charged...one particular young girl is all attitude...needs to learn manners and respect the motto that the customer is always right, yodie.

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Hmmm1001 . 2015-08-04

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I am sick of the staff at this McDonald, everytime without fail they get my order wrong and forget to give me something I order, when driving through the drive-through it's hard to stop and check before I need to move on, they charge me for more than what they give me.. I mean common it's not hard to follow a order, get it right or get staff that have half a brain please

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ryanpeel . 2015-07-30

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Been here loads of times with the kids, The service is far too slow, sometimes waiting over 20 minutes to be served then same again for food to arrive, even when its not busy, service is very slow, hardly fast food, they seem to run out of items a lot, milkshake, drinks, ketchup, etc, constant alarms and music at full blast, the staff seem totally demoralised !

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bacardiblonde . 2015-06-15

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We have had breakfast here several times but find the service variable. Recently we were given salad dressing to accompany pancakes. Also have had a single mcmuffin when ordered a double. Also watch out for the meal deal-ensure you get the hash brown as we've also had to chase them up for that!

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KrustyM . 2015-05-19

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Went here as it was next to our hotel and cheaper than the breakfast they were offering. Clean and tidy, fast service and always busy.

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ToniD5 . 2015-02-19

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Foods OK but the staff are so slow. Plenty there j6st not doing much and it wasn't busy. Music at till so loud makes it very difficult as a hearing aid user to understad staff plus with them not looking at you makes lip reading impossible. Chili chicken wraps redeem it though.

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Jango1969 . 2015-01-28

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Good location, right on the entry to Hereford pedestrian precinct. Standard McD breakfast fare which you love or loath and in our case it's usually the only reason we would venture into such a place. My wife had a good-sized tub of steaming hot Quaker Oats porridge (yes - it is the real thing) whilst I had a bacon and egg McMuffin. The egg was done perfectly, just on the soft side whilst the bacon was very tasty and with very little fat. Coffee as usual for me, freshly ground from Arabica beans and my wife's tea was PG Tips. All in all one can't complain at the price especially when branded foodstuffs are used.

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David B D . 2014-10-24

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Usually good fast service and food how it should be (for a mcdonalds). Service as always can very but generally good.

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fingers69uk . 2013-10-29

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It was nice, cheap food which was limited to choice. it is very fattening but nice to have as a treat! You can also have ice cream at the end! The breakfast options are nice!

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Britishbakes13 . 2013-10-27

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Been here several times to eat in and drive threw All good and will return, Its fast food what else do you expect

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yokum67 . 2013-08-20

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This is exactly what you expect for a Mcdonalds. I quite like visiting this Mcdonalds as although I am not a huge fan of the food, it is very convenient and I know the kitchens are kept very clean. This Mcdonalds has a good reputation around Hereford for having good cameras in their kitchen area's to make sure the staff behave around the food and keep the place very clean. The food is ofcourse the typical Mcdonalds menu and although it doesn't have a huge range I do enjoy my meal when I eat there. I often go through the drive through early in the morning to have a Breakfast Wrap which is always freshly made and very yummy. All in all, if your going to eat a Mcdonalds go here.

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ACGReviews . 2012-10-01

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Standard McDonalds food of varying quality. Recently refurbished restaurant but not as clean and tidy as it should be. Staff generally friendly.

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CE7777 . 2012-08-13

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Under cooked and small, no taste at all. Hash brown running with fat.

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Tapperbetty . 2012-05-03

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Just very good food!! just been refubished very nice makes it look more modern!! very clean place and friendly people the let down is not very clean toilets!!Just amazing!!

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astonmerrygold-2011 . 2011-08-29

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Recently refurbished but still purveys lukewarm oversalted food. Dining area is grubby and uncomfortable. Staff are lethargic and the management needs to get a grip of them. Still does the famous South Wye sunday lunch.

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Jango1969 . 2011-05-28

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Das Restaurant nahe dem Stadtzentrum, sehr leicht zu erreichen. In der Mitte wartet auf uns nett, freundlich, lächelnd und hilfsbereites Personal. Wir können essen hier ist billig. Das Restaurant verfügt über eine Menge von billigen Lebensmitteln. Sehr guter Platz für das Mittagessen für Kinder, Singles, Touristen und Anwohner.

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Dawids . 2010-10-03

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I've given it high marks because it's a mcdonald do you know what the food is like.... The areas for comparison are cleanliness, staff serve etc and it's all good here. The only thing ( and this is being picky) sometimes the staff are a bit zombyfied and instead of the wides veggie wrap she gets a meat dish which shen you've driven back home across town and realised DOES NOT GO DOWN WELL... but fair do you just ring them and they always put right.....Oh and staff smoking at the front of building.....mmmm not a good look for the business!

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Mike T . 2010-06-07

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Dont have to get out of the car !

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. 2008-02-02

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Nick likes to go here, not my cuppa of tea

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. 2008-01-21

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