Subway in Herefordshire, County of

Stated would be delivered 510. Then delivered at 555

My food was freezing cold the food itself was the wrong ingredient inside the sub, only received 6 hash browns when I ordered 9, everything was freezing

This was ordered at 11:33am and wasn’t delivered until 14:40!! Absolute joke! Tried to cancel this so many times but it wouldn’t let me. Appalling service.

ordered a footlong sub and i was concerned to say the least as when it was being folded over there was no attempt at trying to keep it together so when i got back sat down and opened it everything fell out as the photos show disappointed to say the least

chips were cold. nuggets soggy. and forgot the sauce !!!

Food took 1 hour and 45 minutes

Came in and ask about gluten free to the member of staff to say gluten free is on the board and then when we doubled checked the member of staff then said to will soon find out won't you. Not very fair when gluten free isn't an option

cold food and was over an hour late

Went in today. Awful customer service. Rude. The meat was absolutely freezing cold even I mentioned her to toasted. And order 2 items she gave us same item. She cannot understand English. How come she can deliver food to customers. Better training good speaking skills staff. Donot put Eastern European people who cannot speak English. Bad day even manger donot mention apologies for her fault never go again rubbish and uneducated customer service is waste of time.

Manager she don't know how to handle customer, she is very arrogant attitude, I have very bad experience

Totally disappointed, no care taken, looks like it had been thrown together from a fair distance, wasn't transport as they were tightly wrapped. Dip also missing. Happily buy in person again but not through just eat

When ordered estimated time of delivery was 12.10 - arrived 12.33 with food not being very warm

Order was 2 footings but got one 6” and one foot long

Asked for my sub to be toasted came stone cold asked for extra hot chipotle sauce and didnt get that

No cheese in the chipotle cheese and the beef just shoved a tiny amount in the corner

Ridiculous time to wait. Had to leave it as we had plans to go out.

Most of food missing and the rest was awful

Food without any salad no Chelsea like it was types not toasted im eating this last time

I didn't get the order I asked for and would like to be refunded

Excellent place to grap a tasty lunch

Food estimated time was 20 minutes. We waited about an hour and a half for our food. Crispy onions were missing on salad. Sub was no longer warm. Won’t be ordering again.

THERE WAS A SPIDER IN MY FOOD!! DISGUSTING!!

Could’ve been left to toast abit longer still tased like bread and gave me heart burn quicker than normal

Still warm banging for a breakfast

Food cold and almost inedible. Drier was at restaurant for a good half hour maybe more according to app. Phoned restaurant and my order had left long before but hadn’t updated anything so to me he was still at restaurant. Food arrives 20 minutes after the delivery time had changed multiple times and driver appeared further away when it did show the map from the restaurant is to my house

Missed too much of my order including cookies n drinks and crisps but wouldn’t let me report.

Super soggy sandwich. Couldn’t eat it. Nice cookie

I have been delivered the wrong order entirely and have phoned numerous times to no answer. This is abysmal service

HASNT ARRIVED YET, SAYS DELIVERED 15 MINS AGO

Has not been delivered to my address

It arrived 2 hours after ordering due to driver issues. Not so toasted sub.

There was no driver available, so I was waiting for a driver. If just knew there was no driver available they would know they would not be bale to meet the suggested delivery time. This should be advised to customers so they can make alternative arrangements prior to paying. I was unable to have lunch because it didn't arrive before I had to start working again.

Lovely but I didn’t select cheese. Good job I don’t have a major allergy.

cheese bites not even defrosted correctly delivery driver phenomenal

I did not get my order whatsoever

Food was stone cold when it had arrived, was barely edible

It was delivered to the wrong house. To number 25 which now my food Is cold

Food was freezing cold , didn’t receive some of the order .

Food on time. It arrived cold. Cheese bite things didn't seem cooked

I asked for pickles. None in my salad instead a ton of jalapeños!

Driver was rude - and was very late with order

Food was good but items were missing from the order which was disappointing

Food was completely wrong, they mixed the two salads up and didn’t send us the chicken bites

I didn’t receive half of my meal that I paid for

Food I had the other day was terrible because I had two wraps and a footlong meal I opened the box and the wrapper around the subs I saw gone off salad brown around edges and ants in the subs

Ordered a meatball sub and the sauce and meatballs were burnt black

got sent the wrong sandwich payed for a foot long got a 6 inch with wrong filling

Sandwich order missing about half of the items. But because it was part of a meal deal there was no option to get a refund on most of the bits that were missing.

I wasn’t even hungry when the time came and it also did it come with a drink , also I’m allergic to pickles pickles in it

Clean and tidy. Nice staff. Good food. Usually use Subway when in Hereford.

Mixed up our order and gave us not what we asked

Subs weren't cut, meatballs weren't just burnt they were black and inedible. Had salad items that weren't ordered and are not liked. Worst subway ever

Order came, asked for footlong and got six inch, asked for extra cheese got 2 tiny bits of cheese…not impressed!

Food was stone cold and not toasted

Amazing food fresh and since the refurb much nicer environment defo recommend

Never again The garlic bread with cheese wasn’t cooked

Asked for Cesar dressing but nothing on it when it arrived. Made it very dry

Driver went to wrong address and moaned about it yet on my side it was the right address

completely wrong not a single thing correct

Half of it was missing but what did arrive was good

How is this job so hard for your drivers! I’ve had enough of this now, either they take so long the food is cold and you cant give a good enough refund after 2 hours of waiting for a delivery and now I’m getting told my food has been delivered and there is no one around in site, no know on the door, nothing left on the door step. This is an absolute joke. Especially as this isn’t the first time your drivers haven’t even attempted to deliver.

Absolutely nothing wrong with it

Food was cold by the time it arrived, ordered Sub Melts which had gone hard and chewy. Ordered dips which were missing.

No hashbrows and pigs in blankets

All wrapped and packaged nicely. Food all intact. Very tasty

First visit and it will not be my last staff lovely and friendly and the food was gorgeous

Always fresh and delicious, delivery guy was lovely AAA+

Food arrived almost an hour after we ordered it, turned up cold and thrown together with sauce and ingredients spilled everywhere. Awful.

Went in today. Awful customer service. Rude. The meat was absolutely freezing cold even after being toasted ice cold. Spoke to 2 staff members who literally couldn't care.

Missing half of my foot long. Refund process is ridiculous, money wasted and lost.

We ordered 2 salad boxes with meatballs and sub stack hash browns as sides! When receiving the order, everything was there but to our horror, my daughter took a bite of a hash brown and realised they were not cooked! Stone cold and solid! Very disappointed!

Delivery driver was on time and very polite! Thank you

I am at work and it turned up late so wasn't able to o eat

really nice meal, as allways, thankyou

I've ordered food to my place and it shows on map that it was delivered. Which was not, nothing. I want a full refund. I do not personally care where your driver put it and if he wasted fuel. I want full refund till last £. It's a joke honestly. Never will order again from this place. I want my money back

The sandwich came without the box

Late delivery, crisps clearly state 37.5g at 99p delivered we’re 25g shocking Misrepresentation

The delivery driver was brilliant, friendly and on time as well as careful with my food, couldn't fault him

Helpful staff and very clean shop

The steak and cheese salad was completely inedible.. I threw most of it away in the bin. Normally I’m such a huge fan of subway but this time I couldn’t even eat it.. I should have got 3 meatball pots instead :(

Delivery was great but food was really bad which normally isn't the case. Chicken sub had barely any chicken in it and was burnt to a crisp. Also got given 8 out of the 9 hash browns ordered. Will be reluctant to order again

Food was good as expected but service and delivery was amazing!

Wrap meat was cold when it should have been heated and toasted, was stone cold.

My sandwich arrived with sweetcorn, I never asked for sweetcorn :-(

The driver was quite rude the order was earlier than expected so they called me and asked me to come to the door I kindly ask them to leave inside the porch they kept telling me the porch were locked I told them it was open I turn on my camera that I have on the front of the house to see what was going on I could see the Driver keep going to the side gate and about to put it over the gate when I called them back and asked them to leave inside the porch I saw them open the porch and throw the meal inside very rude

There is a pepper in my sandwich and I am allergic to them and I can seriously get I’ll so I threw it all away and i want a refund please

This was well presented, toasted with a perfect amount of cheese, the will not be the last time I order

I had entered for a delivery time of 1215 and it arrived at 1250

Subway failed to put Brie on the Brie salad, and forgot the cheese on the Nacho chicken sub and the Steak and Cheese sub.

Absolutely ashamed!!! Missing Mayo off my order when I ordered some!!! Late to begin with!!! Absolutely disappointed

First time using Subway delivery, it was first class.

My food was made incorrectly, my daughters sub was toasted and she won’t eat melted cheese so had a very upset child

Driver was a bit rude but amazing

Quick, efficient service. Thank you

Worst experience ever, All the staff try sell you coke in the toilets

Food was late not warm it was cold didn’t even have a update to say when the food would be here it was just disappointing

Great food great service and fantastic poeople here.

Subway beef roll =fabulous ...coffee = well let's just say avoid it.

It was all good apart from a few errors from the restaurant, missing items in sandwiches

Disgusting food paid for extra cheese didn't get it wasn't even toasted was missing half my meal deal just a disgrace never ordering again