Mcdonald's in Bury

The order may have arrived on time, very polite delivery driver. However, half the order was missing and the food was cold

Food and drink missing from order not for the first time

Absolutely shocking!! Honestly, the worst experience with a delivery I have ever had. Came 2 hours late and the complete wrong order in the bag/no drinks. Went straight in the bin and refund requested :-(

One of the burgers was missing. Let Just Eat know on the help section. Was refused a refund. Will not be using the company again.

Received no food whatsoever! The hot chocolate had spilt in the bag! Will not be ordering again!!

The food did not come. Only drinks

ordered a large milkshake , received a large coke

Despite giving our order number three times to the delivery driver- he kept us waiting over5 minutes at the doorstep. He seemed unable to understand simple English. We explained our food was going to go cold. He ignored us. I had already tipped the driver on the app as part of my order. I will not do that again. He phoned someone and spoke in an unfamiliar language to us, after more wasted time, he finally passed us the food. It was stone cold. We attempted to send it back but he had left

Several items missing, always the same with this macdonalds. They are useless

the only thing good was the juice, food cold and overdone!

All food was cold, and just generally flung together

Fries where missing, the extra vegan patty on my burgur missing and the sweet curry dip for for dippers was missing. The food that did arrive was good.

We were given a 15-30 minute delivery time at the point of ordering. Our food was delivered 1 hour and 25 minutes after ordering it. The entire order was barely warm and had to be heated up to make it edible. The fries were only half full and none of the dips we ordered were included.

Order was right and on time but every time with out fail they all ways forget the sauce last 4 orders never received sauce getting annoying now

cold and never put straw or dips in even though they charge you for them.

Never gave me my foodccosninjeedernanponncorr

The food was stone cold and part of the order missing I would like a refund!!

items missing again. every time I've had items missing won't order from mcdonalds again. staff are shocking can't even get an order right

The food was cold and didn't have a straw for the milkshake

Food missing and all food freezing

didn't deliver everything I ordered .. no bbq sauces for the nuggets and missed off a double cheese burger .. useless

Always cold, especially the fries

Missing 7 chicken nuggets and all dips

the food was an hour late and freezing cold.

Food was stone cold. No dips when we ordered there should have been 5 dips in total

It took over an hour for the food to come and it’s all freezing cold wouldn’t even feed my kids with it

Took nearly an hour to turn up, burger and chips came cold and the mozzarella dippers were missed from the delivery.

Food was cold when it got here. late by 15 minutes.

The food is awful wrong order ! And cold food anyway it’s getting a joke now at Woodfields McDonald’s the orders are wrong all the time it’s a joke it needs sorting and the food is always cold not ordering McDonald’s again

It’s said delivery 16.20 then every 5 mins changed the time didn’t come until 17.25 it was cold as the driver went all the way through Torrington instead of directly to the address

Terrible service!!! What I ordered med I only half received the main part of the meal didn’t turn up I was missing the fries and the philli burger this has happened before with McDonald’s missing things so not good at all

got my order wrong drinks was wrong and wasn't given the correct food disappointed

The food was cold and the delivery time was terrible . Not happy . Won’t be ordering again

we waited over an hr for our food and all the food is really cold. shocking

Ordered at 4.15 came at 5.30pm absolutely freezing everything. 4 children to feed and unhappy. Drinks missing. Location of driver turned off. Food couldn't eat went all rubbery

Food is freezing cold and inedible. Either McDonald’s to blame or the JustEat drivers.

Forgot the sauces AGAIN!!! It even states on the order receipt the dips we wanted

Lovely food. Delivery driver super friendly too!

Only one McMuffin had the egg on after ordering two with egg and one without, the hot drinks were cold.

Missing items, wasn’t very helpful when contacted

Would not eat at McDonald's if it was the last place on earth.

the food is cold I'm not happy as they are just down the road

Not happy strawberry milkshake in a carton ? Chips freezing everything else perfect

As always missing items from my order, I’m sure it’s not that difficult to read an order then put the correct items in the bag.

Didn’t send any sauces and food was cold

I waited at the reception for 45 mins and the food still isn’t here the app told me for 45 mins the food was on its way kept changing its mind going up by the minute

They always get the order wrong here, have you waiting ages and then when it comes it's cold and the chips are always half of what they should be 😡

took 1 hour to deliver turned up cold as driver prob did 10 delivery before mine wont be using just eat again

Last time I visited was sat at the drive through and not no where five cars had order taken went in where they said it's broken I said well there no sign up or anything been sat there where another staff member said I put the other mic on so was working just no one on it and most of time food has been cold so won't be returning to this one as I tried of complaining really

food order was incorrect. Bacon missing on one burger and onions added to another which caused distress to my son who has issues with food.

my food was cold, i didn’t get my barbecue sauce which i payed for

food was freezing cold, order delivery time kept on going up and up and i was being told my food was on the way for 35 minutes

The driver was so so lovely!!! Thank you so much xxxxx

Received 32 minutes from ordering. Food was cold.

I had items missing from my order

My order was not delivered to me would not recommend waited over an hour for food to have it not arrive at all and then get a notification for a review saying that the food was delivered

The food was almost an hour from when I ordered. It arrived cold. The fries had gone all hard. The coffee had spilt. The burger looked like it had been put together by a chimp. The mcflurry had melted and there were no dips for the chicken nuggets. Quite possibly the worst experience EVER! And to top it all off, you charged me almost £20 for the worst dining experience EVER! You're lucky the lowest rating available is one star! PATHETIC

I’ve been to many McDonald’s in my lifetime, as I’m sure the majority of people have, however I have to say that this one at Woodfield Retail Park is possibly the worst one I have ever been too. Every single time I go I’m hugely disappointed. The food is cold most the time, and the service is pretty bad. If you ever go through the drive thru you’re asked to pull up in the car park where you can be waiting for 20 minutes, irregardless of what you have ordered. You could order the most basic item and you’ll be waiting around. One time I ordered food and it genuinely smelt of dog food. If you can avoid this branch I would heavily suggest in doing so.

Yet again Macdonalds, Woolfield Park, Bury have absolutely failed on every level. Having started with a 35min estimate for time, this went up to 1hr and when the food arrived, which was a daily quick delivery, all the food that should have been hot was quite literally stone cold. Definitely THE WORST slow food restaurant in the area!

food cold missing drink and strips burnt

Bury McDonald's is by far "the worst ever maccies" its always cold & overcooked leaves a bitter taste

The Bury store should be shut down their service and food safe guarding proccesses are none existent have marked this review as terrible as there is not a review low enough to reflect this experience. We have just ordered a meal for the family after waiting over 30 minutes for our food to arrive, drinks and sauces were missing and the food was stone cold but thats standard for this store. Now for the more worrying lack of attention my wife ordered a VEGTABLE delux meal, my wife has been a vegetarian all her life and to her absolute horror and discust bit into her veg sandwich and it was actually a chicken sandwich and yes it was in a veg delux box to say this is unaccepatble is as far from an understatment as you get my wife has now been vilantly sick. Having worked at mcdonalds when i was young and at college i know first hand its not rocket science seriously if this is the level of attention being paid by the staff i can only assume other basic hygein processes are not being followed and should really be audited.

Food was cold and didn’t receive half of my order still waiting for someone to contact me

Cold food. The chips were so cold they were hard.

speedy delivery but not my order

Food stone cold again happened last time I ordered

The delivery time kept being pushed back despite a courier being there waiting to pick my order up. When it was finally delivered the cheese burger was cold and the large portion of fries were missing. I have requested a refund for those.

burger was cold and stale, sent me a coffee rather than a milkshake and forgot my fruitbag

Freezing cold and soggy bag and food and packaging

Cokes were flat and tasted like water

Cold food absolutely disgusting

ordered 16 pounds worth of food 1 coke 4 hash browns 2 mc muffins and got delivered 2 cokes rediculace

Good service. Staff were polite. Let down by the hard fries.

Food cold and ice creams melted

No sauces, missing cheese on burger, milk instead of milkshakes

Delivery driver was great. He had been waiting for the food to be given to him at Mcdonalds for at least 45 minutes. Our food arrived freezing cold as nobody handed the food out. Awful waste of money.

Everything was freezing the drinks were so flat they tasted like water cause all the ice was melted the chips were stale cold I expect a full refund it was a hour late

Terrible. So many things wrong as I have already informed you of. I had to send another one when we opened the rest of the order. I would like a full refund.

Shame maccies missed the dips off again….

no straws no paid dips no free dips for nuggets no burger no cheesy dips

Whilst eating my food, Anita screamed at some younger people instead of asking them to stop politely. This shouldn't occur in such a restaurant.

This was a depressing experience. The serving desk does not look appealing or well laid out. The staff were doing their jobs but not making it a happy experience for customers. I ordered my meal for two and when it arrived one of the burgers was missing and nuggets were there instead. Had to wait a couple of minutes for a member of staff to be at the till to get the order corrected. Another couple in front of me had a similar issue. They were handed their order in a brown bag and the bloke had added sauce packets and pepper to the bag when a lady called out his order number and tried to give him his real order. The one he had in his hand belonged to someone else and a ceremonious swap then took place. McDonald’s is usually Much better than this.

wrong items, cold and incorrect

Loads of things missing from order, happens every time it’s ridiculous

Should be called the 'No Ice' McDonald's! 2024 - no change, still generally rubbish. 2023- still extremely poor service, never got my food through the drive through without waiting. 2019 - Drive though service is poor, last 5 times I've been I've been asked to park up. Haven't ordered anything out of the ordinary. 2 of the 5 times I've had to go into inside and collect myself after being left to wait for over 10 minutes.

Only just tecieved my order and its freezing (not cold) Aarrgghh

Burgers & nuggets all good but fries had to be put in the air fryer for 20mintes to cook as they came hardly cooked and no way could be eaten! The fact someone thought there were good to send out is beyond me!!!

Half of my order was missing absolute joke when I've just paid neatly £30 to have most of it missing

the order was completely wrong for the secind time and im still waiting on a refund

Total wrong order and have sent photos to email given and you cant even reply to it i would like a refund

Absolute joke every time u pay for a order things are missing. No milkshake no sauve and food cold

Ordered hot chocolate only to be given two chocolate milkshake cartons.

my order came wrong said no cheese put cheese on only asked for onion and put 1 onion on. hopefully I get my refund. please if the manager is reading this please tell staff to please look at the screen order carefully. thank you

ordered double big mac, got a quarter pounder with cheese. staff need an eye test.

Food was lovely and hot best McDonald I’ve had in a long time!!

food was stone cold, missed all the dips except 1, not the delivery guys fault...

freezing food and always get the order wrong

Fries and nuggets were missing

It was cold and I had an item missing from my order

Only thing u forgot was my coke drink