McDonald's in Fareham

Absolutely awful. Half hour wait for two breakfast wraps whilst just eat etc come and go with their orders seemingly fast tracked. Luke warm food when we did finally get it that looked like it had been thrown together. And completely lacked flavour. What’s going on? Come on McD sort your customer service out. Fast, decent food, hot and delicious not slow, substandard, cold and tasteless. It will be a long time before McD Newgate Lane, Fareham get any more custom from me.

Terrible service at this branch as usual! After a delivery a while ago with missing items we thought we’d try again. Food was picked up by a driver which then drove all round Fareham before delivering. Food was stone cold Ice cream runny. Waste of money will never use again.

i normally love this place eat here quite often never had many problems but today was different. i ordered 2 brownies and 2 milkshakes too my table. first off all the forgot one of my brownies but then when i asked for my second they told me i didn’t order a second and had to re pay even tho i had the receipt. after ordering my second brownie to my table the worker decided to come over and chuck it onto my table in front of me. just thought this was quite rude since he spoke in quite a rude manner to me and my friends before this.

Ordered for delivery through mcdonalds app. For the second consecutive order my main burger was missing. Phoned restaurant, who apparantly had no record of my order.

Terrible service! Every time we come here for the drive through, we are always asked to park in the car park while they prep the food (even when it's not that busy). They are so unorganised it's a joke. Don't know why they can't anticipate people coming around dinner time being a fast food restaurant. Won't come here anymore, can't take the miserable staff either

Me and my son were there today and realised it was still breakfast so we ordered some drinks so we could wait for lunch . When lunch started we went to order our food when a very obnoxious young boy manager said we couldn’t order food and they had a glitch which they didn’t have when they were serving breakfast . He did apologise but in a smug way . I then got angry and he started to smugly think he was better than me and said he would call the police . As I went to leave he said some obnoxious words so I turned round to say excuse me and he then proceeded to go and push the little man alarm . I then left without even eating . Absolutely disgusting behaviour. I’m was the customer so and in the right . I would like the guy to be reprimanded and taught how to speak to customers not look down on then.

Customers are a inconvenience to this team, if you have to ask for something your met by sarcastic replies and just pure rudeness. Half my order was wrong or missing. Just a shamble of a restaurant! If you have more then one drink you won't receive a cup holder and dint bother trying to ask as no one bothers to come to the counter to help. Absolute joke

This is not the first time we have driven through the drive through and not received what we asked for when we have arrived home to eat it. Think the person taking the order needs to be more professional and ensure the order is correct at the pick up point

What an absolute pile of crap just been through the drive after a busy night .wish I hadn't bothered first time handed food over it was cold so I sent it back through the window and told them I ask for it to be double bagged as well .when they gave me my order back .I was fuming they put reheated chips in top if the burgers I ordered and when we got home it was only 5 mins down the road they'd left half my order out and the meals were freezing cold .realy need to get staff in night shifts that no what there doing .this is not 5he first time this has happened .discusting service .would they eat cold food no I don't think so .

Attitude stinks. They dont care about customers like other mds do. No help at all. Chicken mayo has mayo in it, ask for dollop of mayo and they dont have at all in building !!! 1 tbs of mayo will not break the money pot...

Please can you change the classic music it’s so loud and gives me a headache could you play music other McDonald’s play gosport play thank you

Managed to get to have breakfast here several times and it's always good. Very clean and the staff are always pleasant. Nice atmosphere all round

I've been going there for the "Signature collection" of meals. What I can tell is that these are freshly cooked, as long as they aren't the double burger meals. Because of this, the waiting time is longer than for other meals. French fries are crisp but they do seem to always add salt.Ordering system is modern with touch screens. Select the various options from drinks, meals, salads, wraps and customization options, then make a payment and get your ticket number. The annoying thing is that you can't simply pick and choose ingredients like a pizza order, but have to choose spicy BBQ for onions.

"Without cheese" is it really that hard to understand? obviously for anyone working in this place it is even after three attempts!!! after waiting around and seeing how dirty the place was we wish we hadnt bothered!! will never be going again

Mc Donald's will never let me down, CHICKEN LEGEND YUMM!! but there were some crumbs on my table... however the food was not cheap quality ☺☻☺☻☺

This Branch of McDonalds gets really busy, I often open the door to the place..look at the queue.. And just walk away, but when I decide it's worth the wait.. Or there's hardly a queue, it's OK, the same as any other really, the busiest McDonalds branches should have a separate queue for Desserts and extra drinks at peak times, because when you order an icecream based Dessert it's usually melted by the time you've sat down and eaten it.. That isn't a complaint about this particular branch .. Just an observation

Tried to eat here with my 2 daughters and 4 grandsons. Hardly any seating downstairs for families but no lift to get buggies upstairs. Tables uncleared and queues always long.

I had the unfortunate event of walking in here to grab a quick bit of guilty junk food. The place is a complete mess and is unhygienic. Rubbish overflowing the bins, food waste all over the floor, poor and slow customer service, full bin bags next to the bins and teenagers using the place as a youth hostel rather than eating or drinking. When I did raise my concerns to the manager I was met with a shrug of the shoulders and someone who was more interested in discussing what they had done in their social life than worrying about working and keeping customers happy. If that's a manager then I guess that's how the staff will act too.

Working in Fareham decided to try the new festive burger in McDonald's first of all u order ur food then wait with a ticket crap idea that stores not big enough and well when the burger arrived it was cold tasteless so I put it in bin rubbish experience

Clean, friendly, busy, quick service, just what you expect for a fast food restaurant. Nothing special, but good for convenience.

Well, we phoned here to see if we could book a table for a small group of girls for a Birthday and were told they don't book tables or do Party stuff.

As a quick snack we decided to have a Big Mac and fries which we purchased from the

used the new ordering system then waited over 15 minutes for my food. Others got their food before me but mine must have been sitting there waiting for a while as when it came it was cold. The restaurant is not family friendly with a pushchair and staff are not bothered with you at all. There is nowhere to wait after you have ordered your food and the one person on the till just stands there looking glum as his position is now basically redundant.

Place has gone down hill, always teenagers and trouble here. Staff don't seem to care. Feral . Not the cleanest restaurant either, seating awful downstairs. Definitely - standards have dropped in last few years.

I use McDonald's all the time, until they ruined the one in Fareham by modernising it. the food & coffee sit getting cold while you wait for your number to be called,there is not sufficient seating for the elder generation, I like, many other people of a certain age will not sit on a stool, & the upstairs seating that is suitable for the people that can make it upstairs well! they close that section at 5pm even though the premises don't shut until 9pm,

My wife and I visited with our young children, one of which is in a pushchair.

A "Big Mac" meal can really hit the spot at times. Nothing fancy just a standard burger at a reasonable price, great just to grab and eat with no hanging around.

Great location in fareham near town. Fab for catch ups with old friends, before heading to the shops. Or for that hunger fix you get after 'The Shop!' For the price and the quick service you can't complain much.

Mc Donalds es siempre Mc Donalds. Igual que todos los demas. Un lugar de comidas raoidas, economico para salir del paso. Siempre se conocio por su falta d limpieza.

chips were cold and yet not busy buns dry burger not fantastic the service was quite fast the coffee was very strong even though I asked for it milky I think the staff were busy talking rather than listening shame really because I wont go again

My friends and I visited this restaurant early this morning, the staff were polite and efficient; the food arrived quickly however the temperature off the food could if been hotter. Overall a decent visit.

Food the same as others but this one is rarely clean - staff seem underwhelmed with life and can be slow on occasions - not the best by a long chalk but equally there are worse out there. Free Wifi is best bit!!!!

The ice-creams that they produce are certainly value for money compared to other companies. The restaurants themselves are very busy and popular with families.

As usual you get what you pay for here- fast, friendly food and service. Not somewhere you want to hang around at, but value for money is great and food is freshly cooked and tasty.

Average service and usual McDonalds fare. Sometimes this place is clean an tidy sometimes not depending upon how busy they are.

Honestly the filthiest restaurant I have visited - my son ardently wanted to visit here having been here recently with a friend's children and I took him here as a "treat". The first time I have visited here in many years and it was frankly abhorrent:

This is the dirtiest McDONALD'S I have ever visited, the tables are grubby and seldom cleaned. The staff are very rude and abrupt. Don't go there!

Sadly the food looks nothing like the pictures, and it is not particularly warm either. Limp lettuce, mayonnaise that oozes out because it has been placed at the edge rather than in the centre. Staff are friendly enough, but the items are quite expensive and not terribly appetising. However, I do like the fact that you can find the calorie content of what you are buying.

staff struggle tomuster a smile. Again not overly clean and very busy. Food is ok but often have to wait for the order. Staff could do with a quick course in customer relations

Only the ignorant could give McD's a higher rating! Do their customers realise how much fruit or veg they could buy with the money they spend in these places?

well same Burger king greasy food,very rude,southampton mcdonalds ok with service and customer service,very cheap food if you want something quick. the best choice is a chicken mayo 99p.

They really need to clean up in here. The place is a state. Only ever pop in for coffee as it's a mess in there.

Not enough staff for the breakfast period. Hot-shelf was bare. About ten customers waiting arms folded. Food finally arrives and was incorrect.

Exactly what you would expect from a mcdonald's. P oor service good food. :-)