Mcdonald's Restaurants in Fareham

It was brought to the wrong house so I couldn't even get my order.

Bit of a delay , dip missing food was cold but still edible

So after waiting for our meal to come it tunes they have completely forgot my order and only sent the 2 kids meals

ALL OF THE FOOD WAS MISSING!! The person l spoke to when l called the restaurant was EXTREMELY rude and showed no empathy to me despite having spent almost £30 for food l did not receive

I received a quarter pounder with cheese instead of my Mcspicy, and the chip were cold. I’m actually allergic to cheese so had nothing to eat!!!!

Food wasn’t good at all, it was like day old burgers re-heated. Also forgot our drinks. There’s always something when it’s delivered.

very good despite bad traffic today

time moved later all the time and took an hour to come. Food was only warm and not hot.

Again missing items (2 large drinks)

ordered food at 17:00 food arrived 18:50. cold, the milkshake was missing and replaced with a water!

Food was cold on arrival and was so late that the person I had planned to eat with had had to leave.

If you you like wet food this is the place

a burger was missing from my order

The driver got lost and when I called him didn’t understand my instructions. And then when he finally listened both drinks had tipped over and emptied in his car as he said he’d been running 🤨

I’m extremely disappointed and would like a full refund. I spent £21 but didn’t receive my full order and was only credited for half. What I did get was stone cold and partly frozen. I ordered 2 meals and 2 McFlurrys but only received 2 wraps and one chips—no drinks, no extra chips, and no McFlurrys. I had to order from another service to replace the missing items. While the delivery driver was lovely, the service overall was unacceptable.

Over an hour to deliver, sent completely the wrong order and was stone cold!! Shocking!!

Order was wrong through the drive through went in the store and manager sorted right away very nice

Much prefer Fareham to Gosport, food better

We went through the drive through and we found out when we got home that we did not get what we ordered

The food was cold & parts of the order missing - iced items had been packed in with the supposedly hot food so the ice cream had melted & the rest of the order was cold & inedible Communicated with Just Eat who gave compensation of £1.74 - why bother ??

Food was freezing and no fries how do you order a meal and get no fries

Had all my order, food was good and hot thank you.

Just had the drive through window shut on me halfway through order ! Order wrong ! Window opens and girl asks if there is anything else ? Explained I was waiting for my coffee, she huffed and turned away 🙈. When questioned her actions I was told it was windy and she was trying to keep the heat in . Service a bloody disgrace!

took an hour from when I ordered my meal. on arrival the meal was very cold so I had to heat it up. The restaurant isn't that far from me to arrive that cold.

forgot everything £35 worth for absolutely nothing. I even wrote a note to ask them to check before delivery. shocking service.

Great food and drinks reasonably priced staff were very helpfull and friendly nice and clean plenty of parking and mobility friendly.

My big mac was half bread then burger and some filling. It was Bearley warm on arrival. I am quite disappointed this time. Normally I am happy. I understand things won't be 100% evey time. Sincerely James

Food was excellent, good hot and very tasty! Pleasant staff and plenties of parking. *****

Food was cold had to heat in microwave and a blueberry muffin no way resembles the birthday doughnut I ordered

Someone decided it’s great to stack drinks on top of each other , resulting in the drinks all spilling into the food that was there . We managed to salvage a few things but not enough to make a meal , not only this the driver tipped his bag out all over the floor in my doorway . When asked to sort out food we were told to make a complaint! We also had items missing yet again . It’s an absolute joke not only are we missing food the food we did get was inedible because they were soaked by drinks

Nothing missing and the food was delivered a lot warmer than normal deliveries, so we got to enjoy it a lot more. Thanks to delivery driver, and staff for getting it out.

I don't know how they miss the Dips off every order. it's getting silly now especially wjen it's with nuggets and selected.

Delivery driver was lovely… however my sausage and pancakes was missing the sausages and the porridge with golden syrup was missing the golden syrup absolutely useless service…. How hard is it to read an order and put it in a bag??? And if the staff are having difficulty doing such a menial task perhaps they’re in a to taxing job

the driver literally took 3 business days to get here. like gurl it’s literally a 7 min drive. anyway the food was good just the driver did NOT eat

driver was lovely and polite to my little girl

Order arrived on time, but the quality of the food wasn’t the best

My food was delivered on time but it was all cold.

Late, all food was cold and chips well undercooked. £53 wasted

I always say “ never again “ but the convenience over powers the thought . Sadly it’s the same as always , you’ll see how the food is prepared for delivery if you’re ever in these stores . Order comes up , food is either picked from pre-made that’s sitting on shelf or freshly made but either way it’s bagged and just sitting about for the delivery man to arrive . Chips cold and floppy , burgers cold and drink was incorrect . Sadly very rare to get a refund and it’s just the risk we take

it's a shame that every order is never complete.today no sauces were put in bag for chicken nuggets. last time there were no chips added.

Breakfast - staff disinterested, food had a strange taste.

Food was cold but delivery was quick.

food was cold when arrived had to heat up in microwave.

So disappointing. I order from Mac Donald’s at least once a week and for the last month it’s like they have given up. Even if you are lucky enough to get your food on time, don’t expect it all to be there. It will also be cold and the salad component minimal and withered. Very very disappointing.

The food can be shaky at times as with any McDonalds however I was pleasantly surprised by the level of customer service. A polite young man with an afro who works here (Sorry I didn't catch your name) even stopped to have a brief chat with me. That's a level of human quality often missing from fast food places, though it is understandable why.

2 drinking missing all sauces missing, cheese burgers wrapped horribly, NOT HAPPY

Every time I order from here items are missing from the order

Quite possibly the worst mcdonalds restaurant in the UK, went through the drive through, ordered a chicken sandwich meal with a strawberry milkshake, the sandwich was overloaded with mayo which made the chicken burger soggy, lettuce was soggy. The milkshake I don't even know what it was, the chips were under cooked no salt, just minging only carried on eating it as I was too hungry. Will definitely skip next time 🤢🤮

Lovely delivery driver, thank you!

Cold food, stale chips. The usual.

I received the wrong order and just-eat only gave me 75p for a $24 order

No dips, then told by customer service they’re free, but actually they’re part of the meal

not bad for maccy's. No dips, but that's becoming standard, now I'm thinking? Food was OK, Coldish, needed a zap in the microwave.

This was a hour late it was meant to arrive at 1:55 but it come at 2:45 i am not happy i want a refund

all cold my kids not happy and I am not

food was lovely and hot compared to when we have ordered in the past from our local McDonald's

Didn’t receive all of my order

No chips with meal and was late and cold

Fast food isn't so fast anymore is it. Not just this maccys but others too. Too .such focus on delivery drivers it looked like to me. Many on and away before I got my food. Half cup portions of ice creams too is disappointing. And got chartered nearly 6 quid for a bacon vap and coffee despite there being a deal for 2.79 on the boards of the drivethroigh.

Our dip was forgotten and the McRib still had pickle and onion on when we asked for it without.

Missing items for the 5th time in a row ordering from McDonald’s. Forget sauce everytime! Awful!

a joke. I had better get a full refund, not the useful just eat token amount. ordered over 2 hours ago. now 1 hour 10 minutes over their latest delivery time and still. o show

missing half of my order, what a surprise, the people that work here must really find following a list of food to pack a challenge

I always order sauces, free ones and paid for ones and they never get included. This happens every time.

Watched the delivery driver sitting at store for 10 mins before moving. Driver on his phone more interested in his phone call more than anything else

missing sauces , food was cold.

Food was cold, not enjoyable. Had to warm back up in microwave

my meal didn't arrive at all

My b.fast wrap was ripped and had a ridiculous amount of tomato sauce.. I asked for 2 x bacon rolls and got 2 x b.fast rolls but my son has an allergy 2 egg and cheese so wasted...it was the drive thru that we waited for our food for over 5 mins on way to football, so couldn't go back. £12 wasted .... oh and it was just after 9am and the order didn't come up on the screen when ordering 🙄 😒

Claims to be 24 hr but at least 5 times in the last 4 months i have tried getting food late night after working late and they were shut!

items missing from order. Delivered negative Garlic Mayo Dip and negative large milkshake.

Cold & missing 2 drinks, all dips &,straw

all good today, early, correct order, warm food

ordered 3 happy meals. 1 came without a drink and missing a side. one very hungry and unhappy child...not pleased

They care more about the drove threw than sit on customers Foods cold or wrong

Getting delivery is a complete waste of time from this place. Food was freezing cold. Clearly cannot be bothered to ever include dips (which are paid for), some items weren’t even sent. Have tried contacting this store before regarding missing items and they don’t want to know and just tell you to contact the delivery partner. Trying to get a refund out of Uber eats is like getting blood out of a stone! Have to queue for a live chat you can never get onto so can’t see me getting my money back either. Don’t bother, shambles with incompetent staff Update: Do not order through mcdelivery. Uber eats have refused to refund for the missing items. If you don’t receive items you will not get a refund

Food was cold . Everything was there.

it was cold no straws for drinks and no napkins very upset

Order was over an hour late should receive refund

everything was great, apart from ice-cream it was virtually melted, like milk.

Unhappy, Philly stack missing! Triple cheese burger was a double, food was cold and late

Turned off engine and phoned in the restaurant as was sick of waiting in car after placing order. Over 10 minutes even though they weren't busy! Manager very flippant with me when I complained and asked I if they were short staffed. His reply was we don't have many staff on a Monday morning. So if you want to actually drive through for your food I wouldn't waste your time.

Why do McDonald's always forget to put the sauces in! Disappointed

I paid by card for some food delivered to my parents. The driver then took payment again in cash!!

I ordered hot chocolate and never received. Also when I opened the delivery it looks like it was all thrown in. All the wrapping was up done and cold

I ordered a double bacon and egg mcfuffin meal I was given a double sausage McMuffin. On the bag it says what I did order!

Had one bun with a bite out of it and cold fries with a new burger that was missing one burger. A absolutely joke of a McDonald's. Don't bother.

items of delivery also missing

food was cold as they couldn't walk down a alley to find front door

I want a refund due to discussing food quality

Ordered a double quarter pounder with cheese and a normal cheese burger arrived but in the quarter pounder box, this is becoming a regular occurrence

Poor service yet again from this Fareham drive thru food was cold, and missing bbq sauces for all meals, not sure how such an establishment can keep making mistakes

The burgers were okay, but there were no dips as ordered and a brownie turned up instead of a cookie! What is difficult about about getting the order correct?

No milkshakes, yet again.. third time in a row in as many weeks. Cold fries, no serviettes and the 2 young people at the hatches looked so miserable! I’m not rushing back.. it’s just getting worse.. 2 of the last four orders have items missing… it’s just not good enough..

although on time according to the app. took over an hour to arrive and was cold

Honestly a shit show. Whenever I have ordered food for delivery you always seem to mess something up. Its honestly impressive, somehow messed up 9 chicken selects for 9 chicken nuggets. Suprised this place is still open given the amount of incorrect orders I have recieved and the lack of hygiene in the past

delivery time was great however pretty much half of our order was not given..

Every time food is missing I won’t use them ever again

Order was missing a strawberry milkshake

Delivery times kept changing, prep time was ages. Food was freezing, no napkins and none of sauces I ordered came. awful.