Based on 2.216 opinions finded in 4 websites
Based on 2.216 opinions finded in 4 websites
Opinions
They have halal burger. but when i asked them they said no
Ahsan Ijaz . 2024-08-22
MORE AT Google
Food was okay. One order went missing and we were waiting for it for almost 45 minutes but after we raised the issue with staff they were very friendly and helpful. However, all of the bins were overflowing and food was everywhere. We saw many staff but none were keeping the restaurant clean and tidy.
David Mumford . 2024-08-16
MORE AT Google
Just left after finding this McDonald’s shut even though it states 24/7 … do people a favour turn the mconalds signs off and the welcome lights to stop vehicles entering! By the reviews of the food we had a lucky escape!
Sharon Music . 2024-08-11
MORE AT Google
Terrible food. Terrible Service.
RICHARD J EVANS . 2024-08-10
MORE AT Google
It's McDonald's what is there to say
Lisa Kibell . 2024-08-08
MORE AT Google
missing food and drinks second time I've ordered
Lee . 2024-08-05
MORE AT Just Eat
This is a good McDonald's, how ever.....I have 4 children all wanting something different. On most occasions when I get my order from the drive through, something is either left out or added. So annoying,....if you don't check the order there and then at the window,...it's a big disappointment when you get home. Also make sure you get your sauces at the window as when they say that "they will put them in the bag" if you have to go and park up, they won't be in there when you get home. Well just an update to my original post and this is being based on at least 20 visits to this particular McDonald's. Chips are very hit and miss here. More often than not the chips taste like they've been warmed up in the microwave. You know, dried out, warm rubber like and life less. Sorry Mc Donald's but that's the truth. I know they can produce good chips as I have had them now and again. I'd still advise to check your order if taking away with you. They still miss parts of the order out. Thought it was a bit weird that my wife's deluxe quarter pounder bap was smaller than the burger meat by alot???
Rew Fisher . 2024-08-05
MORE AT Google
Waited 45 minutes , for a stone cold mayo chicken and a half filled oasis , I ordered 2 Big Macs, garlic dippers and apple pie and I’ve received none of what’s just been mentioned the place is a joke won’t be using again
Ellis . 2024-08-05
MORE AT Just Eat
Never received my order it’s 8.58 and telling me it’s been delivered @9.02pm???
Natasha . 2024-08-05
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Often forget items, but this time I specifically popped a note and put a bigger tip on there asking they double check my order as we have guests and cannot get out to collect missing items. Still forgot some of it. It’s a joke, to be honest.
Kelly-Marie . 2024-08-04
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Disgraceful company - will never be using again. Food never arrived and won’t refund
Kelly . 2024-08-04
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It's a cookie cutter McDonald's. Nothing special
fortiquest . 2024-08-04
MORE AT Google
Staff cannot listen to orders properly. Food in the bag is wrong all the time and when it’s not they just haven’t put the food on the order so have to go around the drive through again hate this place!
Kris Wilson . 2024-08-04
MORE AT Google
McMuppets. Literally doing laps round the drive through while the children are starving and crying in the back, because these people can’t understand the concept of a plain burger. Meaning, no cheese (lactose intolerant) and no onions (because our kid hates them). Happy meal means kid gets what kid wants. This most certainly wasn’t a happy meal when it was all cold by the third lap. Only to then be accused by some teenage brat of trying to con them out of burgers, while I’m literally handing her three cold burgers with cheese and onion on them. Stood there telling me she gave me plain burgers when she’s holding the cheese and onion burgers. I mean come on. People have allergies. Get it right and if you get it wrong, just apologise. I know it’s just a MacDonalds, but £25 is £25. And this particular outlet seems to have more problems than average. Bad recruitment, bad supervision. Bad management. Our kid says 1 star is too many.
Roman Route421 . 2024-08-03
MORE AT Google
Disgusting, not only do they continuously get my order wrong but i have found hairs in my food before and i have also found a piece of plastic in my burger it looks like it could be a piece of a sauce packet.
Mollie Louise . 2024-08-03
MORE AT Google
No fruit bag and the entire cup of tea out of the cup and in the bottom of the bag.
Lisa . 2024-08-03
MORE AT Just Eat
Small fries ordered was only half full. I have a photo if required
Chris . 2024-08-02
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Hiya all, just tried going there on a Tuesday night for a meal. To which it was only a bbq wrap of the day and I waited over and hour and asked where my food was to which they refused to speak to me and ignored me. In the end I’ve walked out without any food and a refund. Was awful experience.
Adam Castle . 2024-07-31
MORE AT Google
Some of the order was wrong and some was missing! Not the first time this has happened either and you cannot complain to the restaurant only to just eat online. Not good enough, will not use again.
Kevin . 2024-07-31
MORE AT Just Eat
the delivery time continuously changed arrived after half 11 at night ordered at 8.30 food cold and squashed burger was out of the box and just eat say they can't do anything absolutely shocking won't b offering from them again.
Maria . 2024-07-31
MORE AT Just Eat
I’ve never waited less than 15 minutes for my food. Biggest joke of a business that’s stated as fast food. Boycott them
Merlot . 2024-07-31
MORE AT Google
My order did not arrive had me waiting 3 hours nearly
Keisha . 2024-07-30
MORE AT Just Eat
Seriously deliverd drinks no good very poor service! Drinks spilt all in the bag waited over an hour!
Kelly . 2024-07-30
MORE AT Just Eat
The lateness was NOT the fault of the courier.. it appears the restaurant were running way behind. Times like this i really feel for ypur drivers as they have to wait for the slow mcdonalds staff...
Jacob . 2024-07-30
MORE AT Just Eat
Food arrived 20mins late and cold with missing sauces and hard inedible chicken
Hannah . 2024-07-28
MORE AT Just Eat
coke split everywhere absolute joke driver handed bag to me side ways basicly inall
Jack . 2024-07-28
MORE AT Just Eat
had rmto ask for a refund .. doesn't matter what mcdonalds we go to Newgate Lane or Brockhurst you can never send all the food out ... vert poor customer service
Cara . 2024-07-27
MORE AT Just Eat
Worst McDonald's I've been to in 25 years. Awful staff, zero customer service
Andrew. . 2024-07-26
MORE AT Google
Between all my local franchises, Newgate Lane is consistently the best for speed, service and food quality. The staff work really hard and it shows.
H C . 2024-07-26
MORE AT Google
Why can’t you get orders correct!! All the time it’s wrong.
Chris . 2024-07-26
MORE AT Just Eat
Missing items, a drink and dips
Chris . 2024-07-26
MORE AT Just Eat
all food was cold and the burger was squashed and took much ketchup not impressed
Maria . 2024-07-24
MORE AT Just Eat
The drink was spilt the cup holder was soaked and falling apart, so Thing needs to change on how they are packed as this is ridiculous all over my front porch floor and the driver was lovely so apologetic, food was cold but I was starving haha
Clare . 2024-07-23
MORE AT Just Eat
food was stone cold because your driver decided to either go home or do multiple drops. you can see this on the gps. took 20 mins longer as he decided that other things were more important than his job
George . 2024-07-23
MORE AT Just Eat
Absolute shambles!!! Got our families order wrong 3 times. The manager clearly didn't care. Apparently he couldn't do anything about it because the staff had been out drinking the night before. Then rolled his eyes and laughed at my wife as he walked away! Seriously need to sort your staff out. Disgraceful!!!!
Pete Tier . 2024-07-21
MORE AT Google
Half the order is missing and the drivers very abusive and threating
Karl . 2024-07-20
MORE AT Just Eat
No nuggets and missing my chicken mayo
Chelsea . 2024-07-20
MORE AT Just Eat
Waited 25 minutes in the drive through !!! Should be illegal to sit there for that long at a FAST food restaurant. Cheeseburger was stone cold and milkshake was melted so all that wait for nothing. Won’t be back !!!
Ellie Hoxha . 2024-07-20
MORE AT Google
Food was cold chips were horrible
Lauren . 2024-07-20
MORE AT Just Eat
5 chicken selects meal arrived without the chicken selects, the bacon double big mac arrived without the bacon. Thought the hot chips were too good to be true!!
Darren . 2024-07-20
MORE AT Just Eat
never received my fries with the order
Brian . 2024-07-19
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Unhappy with recent order, due to missing an item already paid for, and now waiting to be refunded in the next 7 days for one item. McFlurry not delivered as ordered.
Becky . 2024-07-19
MORE AT Just Eat
Wrong burger came and all chips were cold
Danielle . 2024-07-19
MORE AT Just Eat
Remembered the dips , food was good and hot, kids happy 😃
Jessica . 2024-07-19
MORE AT Just Eat
£1.99 for happy meal on rewards app, can't complain.
Gemma Broster . 2024-07-17
MORE AT Google
Yet again missing items from my order!!! Absolutely shocking how they just can’t get the basics right!!!
Ian Sneddon . 2024-07-17
MORE AT Google
Never turned up don’t these drivers have phone to call people
Emma . 2024-07-15
MORE AT Just Eat
Didn’t come to my house need a refund xx
Harry . 2024-07-14
MORE AT Just Eat
Small McDonald's.......long wait for food, very busy lunchtime. Whiteley Shopping Centre.
Kim H . 2024-07-14
MORE AT Google
The Hat Trick burger was missing so one of us has no meal!
Siobhan . 2024-07-14
MORE AT Just Eat
Food turned up stone cold. Very disappointed
Kate . 2024-07-14
MORE AT Just Eat
Poor service . McDonald’s breakfast stopped 35min ago so food was cold .
Jasmine . 2024-07-14
MORE AT Just Eat
Chips were cold and burger was burnt
Amelia . 2024-07-12
MORE AT Just Eat
Couldn't be bothered to get the order right!
Stephanie . 2024-07-12
MORE AT Just Eat
I wasn’t happy with my order stone cold and McMuffin roll was near on burnt. This is the second time this has happened may I request a refund please
kelly . 2024-07-11
MORE AT Just Eat
very polite and good at his job .thanks
Paul . 2024-07-11
MORE AT Just Eat
Love a good maccies. Big mac meal for me 😋
Luca Alford . 2024-07-10
MORE AT Google
Freezing. All good frozen. Driver took a detour past our house to go to Morrisons first. Why? Assuming the passenger will know this. Full refund only option
Carly . 2024-07-09
MORE AT Just Eat
2 items missing from Happy meal, no drink or toy.
Theresa . 2024-07-07
MORE AT Just Eat
used just eat only yesterday from dominoes no problem every ordered from maccies it's cold chops an stone cold burger slightly warm and driver didn't even knock the door just stood there ridiculous
Martin . 2024-07-07
MORE AT Just Eat
burger was dry, no lettuce onion or sauce. and once again no bbq dips. McDonald's as gone down hill. bring back Burger king
Stephen . 2024-07-07
MORE AT Just Eat
Yet again lots of items missing , no sauces provided despite requirements. Getting fed up of never receiving a full order from here - would order at brockhurst but they even worse
Kim . 2024-07-07
MORE AT Just Eat
Didn't get the large hot chocolate the courier waas rude so not happy
Paige . 2024-07-06
MORE AT Just Eat
Hasn't shown up, no phone call or anything to say they couldn't find it. Now my son is with out the one thing he asked for on his birthday
Athena . 2024-07-06
MORE AT Just Eat
Did not provide double cheeseburger as ordered 9 yr old child upset and no dips
Jessica . 2024-07-06
MORE AT Just Eat
items missing and 🍔 burger wrong
Geoff . 2024-07-06
MORE AT Just Eat
Bc they never have there frappes nor do they have the Oreo frappe in stock after they said it’s was out 1 week ago and they have milkshakes and icecreams and yet not any of the frappes
Rjay Deeley . 2024-07-05
MORE AT Google
Instead of chicken nuggets it was mozzarella balls which was unacceptable with my daughter's allergies
Amy . 2024-07-05
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I want a refund of this order, status showing delivered but i dont get it. Never arrive
Rosie . 2024-07-04
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40 minutes to deliver my order and my house is only 10 minutes drive. Food was cold and ice cream melted
John . 2024-07-03
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The whole order was stone cold. Understand it’s a reasonable drive but the food should be kept warm.
James . 2024-07-01
MORE AT Just Eat
the whole order was wrong, the food that was delivered was freezing and the driver was rude
Lucy . 2024-06-30
MORE AT Just Eat
The delivery time got extended 3 times and by the time it arrived it was stone cold!!!!!
Debbie . 2024-06-29
MORE AT Just Eat
Awful... No drinks were delivered with our order... Not first time paid for stuff that never came
Steve . 2024-06-29
MORE AT Just Eat
Once we had ordered we then had to wait for 15-20mins. There were only a few other customers, with it picking up as we got our food. Out the back there were managers stood around chatting even when the orders started rolling in. Food came out cold, huge disappointment.
Big Lew . 2024-06-27
MORE AT Google
Arrived 2 hours late, missing chicken sandwich and stone cold
Tonijane . 2024-06-26
MORE AT Just Eat
It's a McDonald's. What do you expect.
Mark Bell . 2024-06-26
MORE AT Google
enjoyed my breakfast, it's been along time since I had one before. tasty and can't wait for next one
Paul . 2024-06-25
MORE AT Just Eat
no food was delivered, so only half an order, tried to get help but no avail, if I could rate zero I would, never ordering again, rather go in person.
Jenny . 2024-06-25
MORE AT Just Eat
And the half wits that work at this particular macdonalds have really out done themselves this time. After spending £54 on FOOD, they fail to pack the FOOD 😂 only drinks arrived but here’s the kicker, no refund or FOOD given. I now have 3 very tearful and hungry children 😡AVOID AT ALL COSTS UNTILL THEY HAVE UNTRAINED MONKEYS IN THEIR WORKERS PLACE. MORE CHANCE OF GETTING WHAT YOU ACTUALLY ORDER
Nicola Harland . 2024-06-25
MORE AT Google
Wrong order again absolute spastics
Paige . 2024-06-23
MORE AT Just Eat
I called to order a McDonald’s and what sounded like a young lady answered the phone and threatened to take money out of my bank account following with an aggressive and unprofessional attitude
Brooke Willis . 2024-06-23
MORE AT Google
McDonald's have dins working in there go back to school
jordan . 2024-06-23
MORE AT Just Eat
Said it was nearby then it said it had been delivered but I didn’t get anything delivered. I’m so hungry and had long day I really wanted this today
Nicola . 2024-06-22
MORE AT Just Eat
time didn't get changed and delivery was great and the driver was fab
Danielle . 2024-06-22
MORE AT Just Eat
Hat trick burger was dry and looked like it had been thrown together! No dips or straws in the bag. Why can’t they just get the simple s right?
Ian . 2024-06-22
MORE AT Just Eat
we didn't receive any of out order, it was like they chucked random things in a bag. absolutely disgusting. won't be ordering from here again.
Tor . 2024-06-21
MORE AT Just Eat
our order didn't turn up but says delivered . no calls were made to phone
Claire . 2024-06-20
MORE AT Just Eat
My DOUBLE quarter pound burger turned up as a single normal quarter pound burger
Jon . 2024-06-20
MORE AT Just Eat
food was missing and delivered late
Sommer . 2024-06-19
MORE AT Just Eat
Foods always cold and barley cooked, having mostly minimal wage teenage staff won't get you any care or decent workers.
skullknight115 . 2024-06-19
MORE AT Google
No McFlurrys or milkshakes. Cheese burger was nearly cold
Chris . 2024-06-19
MORE AT Google
forgot half the meal. kids not happy another person has to collect the rest of the meal. shocking and bad. no dips, no drinks half the food. I give up
mrs . 2024-06-18
MORE AT Just Eat
Staff are always friendly and happy to help, however toilets could do with a bit of a refresh and clean. Also there is not a napkin/sauce area so if you want some pepper you better remember when you order.
Marc Osborne . 2024-06-17
MORE AT Google
Food is stone cold and the chips look like they have been standing for days. Even my dog turned her nose up at the order
Debbie . 2024-06-17
MORE AT Just Eat
Order got lost somehow but once rectified the food was good. The big Mac was well made and tasty. The kids meals were as expected. I often use this McDonald's it can be a bit hit and miss at times but problems are quickly sorted by the staff. I find the staff to be friendly and helpful.
Claudia RD . 2024-06-17
MORE AT Google
Over an hour late and freezing cold can say I rate just eat stopped using it due to cold food and messed up orders should never of started using again
Natalie . 2024-06-16
MORE AT Just Eat
very disappointed with no fries with meal that i ordered
Carolyn . 2024-06-15
MORE AT Just Eat
Was not my order that was delivered, absolutely useless...thanks for nothing
Graham . 2024-06-13
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they didn’t deliver 90% of my food and then didn’t help me at all.
Abbie . 2024-06-13
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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283 Opinions
Bought haddock & chips Saturday night 5th July, not cheap at £12, chips were disgusting, not a full chip amongs't the lot, all bits & un eatable as they were like schrapnel, whatch your fillings. I re
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