GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 4.984 opinions finded in 3 websites

site_photo4

Nº 767 in 987 in Hillingdon

Nº 21 of 31 American in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..wetpaybaconcoffeecheesesnackcreamnuggetsladychickencoke

comment_iconOpinions

I ordered a big tasty meal but the quantity of fries was half the amount of fries that should have been there. Also the food presentation was really bad. My burger looked as if someone dumped things in it in a rush and it was all over the place. Been a complete waste of time and money.

site_logo

Vaqas . 2024-12-04

MORE AT Just Eat

No dips after we paid for them and cold. Not the drivers fault, McDonald’s fault.

site_logo

Kate . 2024-12-03

MORE AT Just Eat

The paper bag was soaked and our drinks were all over the floor. Why cant drinks be delivered in a better cup?

site_logo

Seethal . 2024-12-01

MORE AT Just Eat

Food was cold and the burger was so squashed and tasted like wood! Really disappointed and disgusted as I get McDonald’s regular. The driver took 40 mins and was in a car! Shouldn’t have taken that long.

site_logo

Joe . 2024-12-01

MORE AT Just Eat

Was sent the complete wrong order. I can’t eat anything from what was sent. Waste of money and time.

site_logo

Eleanora . 2024-11-29

MORE AT Just Eat

always missing item everything I place an order

site_logo

Alexandra . 2024-11-29

MORE AT Just Eat

how can it be possible to forget an item or multiple items EVERY SINGLE TIME i order? bring me my double cheeseburger NOW.

site_logo

Jessica . 2024-11-28

MORE AT Just Eat

amazing food, bit top salty on the chips ans some were cold but overhaul good.

site_logo

Tilly . 2024-11-28

MORE AT Just Eat

you forgot one fries and cheese dippers. i want a refund

site_logo

Jessica . 2024-11-25

MORE AT Just Eat

not any sauce was being given

site_logo

Cruz . 2024-11-21

MORE AT Just Eat

Damaged in delivery, drink spilt all over the food and bag ripped and all food was on the floor as soon as driver took out the bag. I provide pictures and customer service is shocking, just eat are refusing a refund even though it’s very evident on the picture of the damage. Nothing was edible and I had to make a second order. Best believe I will not be ordering from just eat again as nothing is guaranteed, will take your money even if you didn’t receive order

site_logo

Terry . 2024-11-19

MORE AT Just Eat

delivery driver was amazing, very kind and friendly, however who ever prepared food not so amazing

site_logo

Jessica . 2024-11-17

MORE AT Just Eat

Delivery driver picked up my order. Then went to another McDonald’s must of picked up another order. Delivered that first and then delivered mine. When food arrived it was cold

site_logo

Kiel . 2024-11-17

MORE AT Just Eat

3/4 of my order was missing, I was not impressed at all and had to reorder

site_logo

Ruth . 2024-11-16

MORE AT Just Eat

Food was lukewarm and 3/4 of my order was missing. Never again

site_logo

Ruth . 2024-11-16

MORE AT Just Eat

Unfortunately all the food which I had ordered was stone cold not acceptable when you pay over £15 you expect much better. It certainly puts you off from buying a McDonalds or KFC from Just Eat or any other food delivery app

site_logo

Graeme . 2024-11-15

MORE AT Just Eat

Food was stone cold was not enjoyable at all

site_logo

Brooke . 2024-11-09

MORE AT Just Eat

Always forgetting items and having to reorder and pay delivery and service charge twice which is unfair

site_logo

Kelee . 2024-11-09

MORE AT Just Eat

Didn’t receive my food. Received someone else’s else’s order. McDonald’s admitted it but told me I had to go through just eat. So we were left without food just chips. Paid nearly £30 for 3 lots of chips

site_logo

Natalie . 2024-11-08

MORE AT Just Eat

Very happy with the driver. Exceptional customer service and great food. Thanks!

site_logo

Kasia . 2024-11-06

MORE AT Just Eat

Food was so cold I could throw a chip at someone and it would knock them out. So shocking I would not recommend. Cold chips & cold nuggets and waited so long too!

site_logo

Leah . 2024-11-03

MORE AT Just Eat

sauces not delivered disappointed 😒

site_logo

Suki . 2024-11-02

MORE AT Just Eat

Arrived cold and there wasn’t even half the chips on the box

site_logo

Chantel . 2024-10-31

MORE AT Just Eat

Food was cold!! Items were missing,and what was left was looking horrible,today I ordered a sandwich and I guess the person who made it couldn’t be too bothered! For what you ask for service charge if you’re not capable to deliver a good service? Horrible!

site_logo

Iulia . 2024-10-31

MORE AT Just Eat

As normal the drinks leak ever where due to being on motor bikes they spill every time.

site_logo

Jane . 2024-10-31

MORE AT Just Eat

said on the app my food was delivered but it in fact was NOT, but still got charged the £24

site_logo

Elleicia . 2024-10-28

MORE AT Just Eat

Missing order 2 small fries,2med fries...

site_logo

Tomas . 2024-10-25

MORE AT Just Eat

Food was cold and not in great condition

site_logo

Shannon . 2024-10-24

MORE AT Just Eat

waited 50 mins, hash browns tasted undercooked. the same with the wrap and muffin. usually dinner is fine. this is an awful awful breakfast

site_logo

Callum . 2024-10-23

MORE AT Just Eat

more than half the food is missing

site_logo

Ali . 2024-10-22

MORE AT Just Eat

food is cold. what a waste of money.

site_logo

Lesley . 2024-10-18

MORE AT Just Eat

missing goods the restaurant really needs to do something about their staff as this is an ongoing issue with McDees. they are missing items on a regular basis and seems like they have an issue reading. training is required

site_logo

Kamaljit . 2024-10-18

MORE AT Just Eat

Burgers were fine but fried items were awful

site_logo

Sarah . 2024-10-14

MORE AT Just Eat

Some of the items were missing and some items were messy and damaged

site_logo

Adrian . 2024-10-14

MORE AT Just Eat

Drinks spilt all over the food so can’t eat it

site_logo

Jane . 2024-10-14

MORE AT Just Eat

Awful... Over an hour passed and no food, eventually the driver turned up EMPTY HANDED and had the liberty to ask me for our delivery code even though we were not given any food, i of course refused.

site_logo

Lorraine . 2024-10-13

MORE AT Just Eat

Half the order was missing, quality of the fried food was very poor. The nuggets and fry’s were tough and hard. Ordered over £100 worth of food for a lunch at a meeting and it was a disaster. We had to drive to the store twice to rectify the missing items. Never using this branch again

site_logo

Sarah . 2024-10-13

MORE AT Just Eat

Driver delivered, even when road was closed very happy

site_logo

valentin . 2024-10-11

MORE AT Just Eat

I ordered a mc flurry and they didn’t put any sauce on it, so I basically only got the vanilla ice cream

site_logo

Mônica . 2024-10-09

MORE AT Just Eat

Food was very cold . And should of been dips with 20 nuggets. Not good at all

site_logo

Dean . 2024-10-07

MORE AT Just Eat

Didn't receive my order. Really bad service

site_logo

Kevin . 2024-10-05

MORE AT Just Eat

The delivery took so long. So I tried to call the restaurant several times but phone was going to voice message.

site_logo

Jai . 2024-10-03

MORE AT Just Eat

paid for TRIPLE cheese burgers and was given DOUBLE cheese burgers. the same thing happened when we was in store aswel.

site_logo

Dexter . 2024-09-29

MORE AT Just Eat

My food never arrived. Now I need to report and wait for refund. Very annoyed.

site_logo

Norton . 2024-09-29

MORE AT Just Eat

We grabbed some nuggets, fries a double cheeseburger and mcchicken. And had a nuggets take away. We all had stomach bug after our visit last sept 26. Toilets aren't that clean, good thing there are tablets for kids to play with. Store looks old and not that clean.

site_logo

Jennine Romero . 2024-09-28

MORE AT Google

sent tea instead of latte and didn't send flatbread

site_logo

wendy . 2024-09-28

MORE AT Just Eat

Superb service and staff. Thank you for quality food and amazing service. Good luck

site_logo

mr.Arnold A . 2024-09-26

MORE AT Google

Just to put a name on the salad they put 2 physical bites of chicken on it.

site_logo

Opinionated Visitor . 2024-09-25

MORE AT Google

This branch has become a pitstop for Minicabs waiting to collect the rides from the airport so parking was full with most people sitting in their car without ordering anything.

site_logo

Jit Kanji . 2024-09-25

MORE AT Google

This is such a run down macdonalds. Im surprised they haven't refurbished it. The gents toilet has been broken for ages. No gents cubicle. The panels are broken. The restaurant is always dirty. They should really have 2 people always cleaning the tables. Who is the damn owner of this branch? They should really have a look for themselves.

site_logo

Abdul Kayum . 2024-09-24

MORE AT Google

food never arrived but said it was delivered.

site_logo

John . 2024-09-24

MORE AT Just Eat

Service with adequate efficiency and time

site_logo

Ithamar Stocchero . 2024-09-23

MORE AT Google

Takes forever. Bad customer service. Cold food.

site_logo

Jamie Grocott . 2024-09-22

MORE AT Google

Staff fighting each other’s front of customers

site_logo

Valantine Paul . 2024-09-21

MORE AT Google

Amazing job 👏 Delivery is spot on 👍

site_logo

Palani . 2024-09-21

MORE AT Just Eat

Be g restaurant. Staff friendly.

site_logo

Simon Fruen . 2024-09-20

MORE AT Google

Your orders always have something missing. All our chips for 4 meals all missing that’s not good enough.

site_logo

Mandla . 2024-09-19

MORE AT Just Eat

I stopped here for a coffee whilst waiting for a relative to be picked up from Heathrow airport. Firstly, there was a hooded male figure curled up asleep on one of the bay seats fast on, feet up & head down, presumably a drunk or homeless for starters, which was a little intimidating to be honest. He had no signs of having food or drink, so wondering why he wasn't being challenged by the staff to move on?! I then went to use the WC & couldn't believe what greeted me in there besides the heavy stench of urine & excrement. This small room had 2 x urinals, a sink & 1 x toilet basin. However, the privacy cubicle surrounding said toilet basin had been completely removed & the remnants of the 'do not use' signs appeared to be stuck to the wall. This unfortunately did not discourage a rather, let's just say, carefree person from being sat on it taking a bowel movement in full view of anyone who was unfortunate enough to walk in at that particular moment!! I just cringed in disbelief and utter embarrassment, making a swift U-turn out of there. I shouted him over when he came out to tell him to use the disabled WC next time, as it's not the done thing to take a dump in full public view, well in the UK at least. However, he didn't appear to understand what I was saying and muttered something back at me in a language I wasn't familiar with. I appreciate that MDs can't control customer behaviour, but in my opinion, this was facilitated by their lack of attention and care to the establishment! Get your disgusting toilets repaired and cleaned because it was an absolute cess pit and the staff there should be ashamed of themselves!!! The worst McDonald's I've ever had the misfortune of visiting!

site_logo

J McC . 2024-09-18

MORE AT Google

I didn't get large chocolate milkshake 😕

site_logo

Padraic . 2024-09-17

MORE AT Just Eat

Very very busy! But mcflurry was spot on

site_logo

Roy Hurst . 2024-09-17

MORE AT Google

Driver was at restaurant for an hour with no updates, stayed at restaurant for a further 10 mins after collecting food, food was very very cold on arrival, Awful service.

site_logo

Dean . 2024-09-16

MORE AT Just Eat

Worst experience, staff is totally rubbish They don’t even listen to the customers This McDonald’s should change the whole staff immediately Worst staff ever

site_logo

Ankit Choudhary . 2024-09-16

MORE AT Google

Nice and clean, usual McDonald's food no complaints

site_logo

Kaitlin Hunter . 2024-09-13

MORE AT Google

Excellent delivery service, incorrect/incomplete order.

site_logo

Luke . 2024-09-11

MORE AT Just Eat

eveytime they bring the food my drink is always messy and has been spelled

site_logo

Courtney . 2024-09-10

MORE AT Just Eat

Actually improved since I last visited.

site_logo

Rog McDonnell . 2024-09-09

MORE AT Google

Drinks been spilt in the bag delivery driver didn’t care all food box’s was wet drink cups empty chips wet and soggy

site_logo

darren . 2024-09-08

MORE AT Just Eat

dry fries and chilly stack too dry no lettuce inside rubbish food even my dog would not eat that .

site_logo

Eugine . 2024-09-07

MORE AT Just Eat

Such a great service by the lady staff called Falvia she was an angel helping everyone in the sitting area and someone just throw their large Diet Coke and this lady give him smile. Make him sit another place and bring another large Diet Coke for him and cleaned All his mess. I spoke to this lady saying you are giving a great service She was really thankful. We should promote people like her. Such a great service by Flavia.

site_logo

Aman Khan . 2024-09-05

MORE AT Google

Fast service and good vegetarian options. Great prices. Close to the Renaissance hotel.

site_logo

Tal Sinai . 2024-09-03

MORE AT Google

Busy establishment but service was fairly quick!

site_logo

Echo Delta Chauffeur Hire Ltd. . 2024-09-03

MORE AT Google

Service was good and fast, there is enough seating area inside and outside. There are some self-ordering machines. Didn’t see any spots for wireless phone charing though. All in all as expected from a mcdonalds.

site_logo

Patrick Coerver . 2024-09-03

MORE AT Google

Food as per any McDonald's. Militant with items like ketchup etc that are now hidden behind the counter, given out x1 per order

site_logo

Jon Trotter . 2024-08-31

MORE AT Google

forgot all condiments, fries were stale/cold

site_logo

Renu . 2024-08-31

MORE AT Just Eat

Driver come with the wrong delivery

site_logo

Gonçalo . 2024-08-30

MORE AT Just Eat

Driver knocked and left food on the floor, not happy!

site_logo

Kim . 2024-08-28

MORE AT Just Eat

fantastic service and our delivery driver was an amazing guy full of smiles warm and welcoming. we ordered once already tonight but through uber eat and it didn't get delivered and refused refund food was dumped by a wall somewhere sp he said. so was very anxious as to whether we were about to through away another large sum of money. but no he was early and fantastic! can't fault we have gave just eat a massive push in this hotel!!! thank you for restoring faith

site_logo

Chelsea . 2024-08-26

MORE AT Just Eat

Anson the best staff ever . Very nice service from him

site_logo

Lindomar Costa . 2024-08-24

MORE AT Google

Ordered via McDonald's app, and had it inside the restaurant. App is really very useful, tried caramel latte, it was fantastic.

site_logo

Shaheeb Gaffoor . 2024-08-23

MORE AT Google

Food barely warm, but came out fast

site_logo

jim stoecker . 2024-08-22

MORE AT Google

I did not receive my order at all now I’m here all hungry

site_logo

Carolina . 2024-08-21

MORE AT Just Eat

Large and medium fries are always under portioned! Disgraceful service

site_logo

Nik . 2024-08-21

MORE AT Just Eat

Ridiculous you be or get something every time!!

site_logo

Jk . 2024-08-21

MORE AT Just Eat

Good and efficient drive thru service from pleasant and friendly staff.

site_logo

paul banjoko . 2024-08-20

MORE AT Google

When using the app. Kiosks always reset during making order or freeze and points are lost. Employees just shrug their shoulders

site_logo

Colin Newbury . 2024-08-20

MORE AT Google

Food was cold and soggy, 3 items was wrong 1 of them wasn’t even what I ordered

site_logo

Terri . 2024-08-17

MORE AT Just Eat

My order was missing the whole mccrispy meal and i’m very disappointed as i was looking forward to eating that tonight.

site_logo

Zack . 2024-08-17

MORE AT Just Eat

Mac Donald's approved service and cleanliness, as I can judge from previous visits. When I visited it last time it was late in the evening.

site_logo

Carsten Jurke . 2024-08-15

MORE AT Google

Toilets out of service. No water. Total mess and filthy.

site_logo

Usman Tariq . 2024-08-14

MORE AT Google

Lovely place to stop just before the airport. Parking limited to one hour.

site_logo

Yuval Keren . 2024-08-13

MORE AT Google

Wrong order delivered. Poor quality compared to other McDonald’s restaurants

site_logo

Joachim Greene . 2024-08-13

MORE AT Google

Dont waste your time, drive thru always closed , ordered inside ...some dry burgers and soggy chips not worth it.

site_logo

Dezi Chandran . 2024-08-12

MORE AT Google

The Riverside McDonald's in Reading is quite the BEST McDonald's in Reading! The staff are always really great and friendly and the location is lovely 😍. A great place to get your tasty and familiar favourite 'Macs'. 😀😀😀

site_logo

Stephen Allen . 2024-08-11

MORE AT Google

I didnt get my food driver didnt follow instructions

site_logo

Anmol . 2024-08-10

MORE AT Just Eat

I haven't received my order 😕

site_logo

Rajni . 2024-08-10

MORE AT Just Eat

Been twice this week both times service has been fantastic. Example to other stores

site_logo

John Presley . 2024-08-10

MORE AT Google

£100 parking fine for being over 1 hour. Please be careful

site_logo

Whitney Russell . 2024-08-08

MORE AT Google

The food wasn’t pleasant chips were hard cold and not even cooked properly

site_logo

Zahra . 2024-08-06

MORE AT Just Eat

Great delivery Man. Lovely service, everything delivered. The spicy chicken on the burger was too chewy for me, but overall happy

site_logo

Kasia . 2024-08-06

MORE AT Just Eat

Just a place I have lunch on the bath road Heathrow what company I work for does there as well so that's when I have my lunch when I'm working Heathrow

site_logo

Alan Aylett . 2024-08-04

MORE AT Google

Similary restaurants in London

restaurant_img
3.4

2150 Opinions

location-iconIckenham Road,Ruislip
American
outdoor_seating_157033takeaway_157033delivery_157033

Good and friendly service from Jay, was seated and served quickly. Our food came out quickly too and was well presented.

restaurant_img
3.5

8451 Opinions

location-icon650 Uxbridge Rd
American
outdoor_seating_132181takeaway_132181delivery_132181

I always like to go there. Staff is very cooperative and had a good conversation vith probha.

restaurant_img
3.8

231 Opinions

location-icon5 Whitby Parade
American
outdoor_seating_161125takeaway_161125delivery_161125

Great tasting Pizza! Great deal too on an 18 inch pizza. Much better value than the likes of Dominos and Papa Johns etc

restaurant_img
3.0

184 Opinions

location-icon159 North Hyde Road
American
outdoor_seating_228712takeaway_228712delivery_228712

One of the worst pizzas I've ever ate, the dough has green fungi on it.

restaurant_img
3.0

308 Opinions

location-icon8 Botwell Lane
American
outdoor_seating_229888takeaway_229888delivery_229888

I ordered from here twice in one week while staying at a hotel near Heathrow Airport, and I loved it! The pizzas are absolutely delicious—so much so that everyone in the hotel lobby looked on with envy, clearly wanting a slice. I highly recommend ordering directly through their website for a smooth experience; the pizzas arrive via a food courier who always calls to let you know they’re outside. The lady who handles the calls is fantastic—very helpful and honest about delivery times, keeping you well-informed about your order status. Excellent service and amazing pizza!