McDonald's in Cornwall, Isles of Scilly

Chips and burgers were cold and burgers had completely fallen apart

There was no straw for my milkshake

ordered food 5:50 and food arrived 7:15, was given 6:30 as a delivery time, would’ve cancelled the order if I had the choice and gone to another fast food restaurant, food was mildly warm, not even enjoyable after the long wait, will consider not ordering again

3 lots of fries were missing food was cold

Food was warm on arrival and prompt to arrive :)

times kept changing to later a later delivery time. By the time I got my food my mcflurry was all melted so I had to throw it in the bin. My food was also cold, and after a few mouthfuls had to also be thrown due to being stone cold. 🙃

everything I order, food items are missing.

no dips with the nuggets and selects

went back got the right order for me which they gave him the wrong 1 brilliant service

Took ages again to deliver. Watched the driver on the map go to multiple stops before us. Expected delivery time just kept getting later and later. Cold soggy food again.

i didn't get my food and they must of delivered it to the wrong address

Food was cold and chips were soggy

everything was stone cold and chips had gone hard

Food came frezzing cold won’t be ordering of just eat again! Will be ordering of Uber eats

Very long wait to give order tho drive tho ..paid for items ghen asked to wait in waiting bay for food to be prepared 10min wait total time wasted was 22mins ..bloody ridiculous

food was over an hour late from the first initial time I ordered it, then it arrived freezing cold so the chips were like rubber.

my food arrived stone cold!! won't order again, they only have to come down a hill?? It's 5 mins away

took an hour and a half to get to me. was also cold

it was cold and dry I wouldn't order it again

Missing main item I ordered. Otherwise perfect again.

Ordered food over 2 and half hours ago. Not arrived yet and no doubt will be cold as always when it does. Place is a joke.

The food was ice cold and it was said to come at 20:40 didnt come until 21:40

Time going on and on then just shows it’s delivered but nothing, was definitely the right address, absolutely disgraceful service , 5 min drive from the house to McDonalds rubbish.

placed order around half 5ish, it's now 7.56pm and it's only just been delivered with missing items.

food stone cold . couldn't eat it .

Ordered at 3pm, food arrived at 16:45. The fries and burgers are cold, the Mcflurry all melted.

The fries are usually terrible at this McDs....cold and undetsalted. Also, they forget your dips 50% of the time, so do check before your drive off.

I waited over an hour and the food was stone cold. No heat whatsoever. Had to reheat the food which wasn’t the same. I rang the restaurant and they have said operating times are okay, and they’re not sure what’s causing the delay and too contact you guys

Food was properly cooked and nice and hot

It's reliable. The food is what it is, the prices are what they are, and the service time is as expected. I visit at least 2x weekly and know what I like.

Foods been cold on past two orders

delivery times kept changing regularly and eventually came two hrs late

Not all the order was delivered

Food was cold on delivery, not exactly what you expect after paying so much for your food

I got a big mac instead of a big tasty wr but hungry

Every time I order from this place through anywhere I face tons of issues from missing items to getting the order wrong but out of all of them this is the worst. I ordered some mayo chickens and the come drowning in ketchup like they've been left in a pool of it for a week and then served. How can you be proud of the work you do when you serve food in awful quality like this? Train your staff better or just get new employees who actually care about the job even a little bit

Bit cold but really good and in time

McDonalds not great by delivery as doesn’t stay hot long enough. If I didn’t have two toddlers to drag out at a bad time as the kitchen was a building site the I would have gone to collect myself. Regretting ordering this.

Terrible slow service if eating in. The staff don't seem to care

Food was delivered nearly 2 hours after placing my order, multiple items were missing, food arrived cold and all drinks had spilt so we had 1/2 servings.

driver made me drive to meet him as he couldn't find my house, then passed a bag of spilt drinks into my car which has covered the inside of my car door and missing items. definition of terrible service from restaurant through to driver! avoid at all costs!

I ordered cheese melts that didn’t arrive. I then requested a refund and it was denied. BE WARY WHEN USING JUST EAT MC DONALDS as you may lose money because just-eat refuse to refund you despite showing photographs of missing food etc.

order did not turn up even after it said delivered.

Late, rude driver, all items cold, missing half the order.

Waited two hours, arrived cold with missing items.

my order was not delivered at all. After waiting 2 hours for its delivery. I had no call or msg to say it was delivered. when clicking on help they said they would get back to me in 2 days!! very unhappy customer 😕

Rubbish service, slow never get what you ordered always check before leaving !

Shocking, missing my burger from my meal and they won't even send a replacement.

I ordered my food and it said 45-60mins for delivery that's fine it's Saturday no problem. after about 30 mins the app says my driver is at the restaurant and it stays like that until my food is delivered 1.5 hrs later. this is probably the worst McDonald's/Just Eat experience I have had. Me and my family are really unhappy

Ordered 2 chips 1 of them was only half of them in the box very disappointed. Delivery time was good

great delivery! shame the order was missing items, cold and dry

Ordered through drive through. 2 meals plus a chicken share box and cheese bite. Charged for all we ordered. Arrived home, no fries at all, stone cold I mean cold and everything was cold. Considering they parked us while we waited for our food, live less then 4 mins from the place it's a joke. Not the 1st time we have been charged for food we didn't recieve either. Staff don't care about customer service and management are well let's just say to call them useless would insult useless people. Won't be back.

As McDonald's go, this is one that is quite lovely. The staff are friendly and work hard, even in the lunch rush. It's always relatively clean and we very rarely get missing items or wrong orders.

ordered big tasty with bacon meal and there was no bacon in it

food was cold drink had spilled out the cup

We went to McDonalds, Pool, Camborne on 18th November and had a problem with App ordering. I wanted to email the Manager to sent a plaudit to a member of staff for her exemplary customer service, but I cannot find any email address. Her name is JOCELYN. Thank you to her for your excellent customer service with the issue with our order. If she reads this 'the chicken nuggets issue', should remind her.

Good service, arrived on time & hot.

fantastic delivery service, but my order was missing some items.

No pinnaple stick and chips were cold

Meal was good 😊. lovely polite delivery driver.

Rarely go inside McDonald's unless there's a problem with payment on the app. It still needs a lot of work to be able to handle the amount of pressure from customers it is taking orders for.

I thought that maybe by getting a delivery from this mcdonalds the quality might be a little better but again choosing the pool mcdonalds was the wrong choice, firstly said it would arrive between 19:00-19:15 and kept changing eventually got here at 19:50 freezing cold so had to be microwaved and the milkshake was wrong and although may not sound bad when you have a fussy child expecting a certain flavour and it's wrongs it causes chaos, thanks mcdonalds another £40 wasted and awful meal 👍👍

Food was terrible I had a bogey in my burger. I had to wait 45 minutes just for that to happen!?

food was a bit cold but coke was flat.

Told by delivery driver that our order had been "lost" and that they had to do the order all over again. Not the 1st time this has happened - not good enough.

Invariably slow service. Really. Slow.

excellent perfect and will order again soon

All the food was cold I don’t like paying for cold food and not being able to eat it because it’s was so cold and it was the worse McDonald’s I have ever had

I need to learn my lesson and stay away from McDonald's, which isn't from Cornwall services.

The food is absolutely disgusting, came cold and squashed, way to much sauce splattered everywhere. Took a couple bites but threw it in the bin straight away. Never having a McDonald's again. How anyone could eat that crap I don't know. Mother's and dad's are only poisening there kids.

Here we are again a bad review for Camborne maccys .. 5.35 pm ordered a happy meal fish fingers with a flat white and the dreaded apple pie ...... Went to pay... Usual problem can you go wait in no 1 please ,apple pie not cooked, they handed me the flat white ... 15 minutes later still no apple pie a little while later at last..... I askedd the lad were the chips fresh and not been sat on the side for 20. Minutes ,,shocked look on his face dear soul yyeeesss .. I should of checked but I was already fed up...... So got home literally 7 minute journey .. chips were actually cold fish fingers as well oh and coffee you've got it nearly cold....... My wife is not healthy and very poorly .. if the fish fingers give her more problems I will be contacting council operatives B nightmare she just fancied them as she thoroughly enjoyed the meal she had at maccys Truro Oh they won't answer phone either

The cleaner started spraying the table in front of us while we were eating with my partner and my daughter. When asked if she can't wait a couple of minutes she said it's done now. Sorry. Really?? All that bleach over our tray. Disgusting

Wrong order packed. Missing items. Had to request refund through just-eat which was approved but still meant I didn’t get what was ordered :(

Their breakfast menu is awesome and good service for take away meals

Hot chocolate was luke warm, No sugar was provided, No napkins and no straw for the coke..

Food never arrived but we were charged. 1.5 hrs after due suddenly marked as delivered

Thanks Reece for that amazing service thank you ginger Reece on in store rurbrbrrhrhrbrbtrhrurbrirbru sorry there’s a 100 character limit

Can't fault this outlet in Hayle.

Asked for latte got a hot chocolate got there at 10.45 for breakfast their drive through was playing up ordered got to window to pay and it was a minute past and was told my order was cancelled if you want decent hot food go hayle maccys

Delivered quick and still hot. Perfect

The food was warm not hot even though I had to wait in parking bay Staff must have had an off day no smile, no, please or thank you

Food was cold! Time got pushed on

Disgusting!!!! Waiting 35 minutes for 1 meal which was cold. Dirty scum bags

Just don't bother going on a Saturday it's a nightmare

I sent a complaint about the food and had no reply. The coffee was wasted into the ice cream was ruined i just put it in the bin. I was asked for a photo which was not possible. There was only half of the coffee in the cup.

Ordered at 16.55. Delivered at 20.29. Food was cold when it arrived. Awful service

Terrible service. Long wait, for cold over salted food. Staff messing about "singing" rather than providing food.

Waited nearly 2 hours for the food! The delivery guy was great. But the wait time was beyond a joke!

They haven’t even gave me my food said delivered on the app and no one has dropped my food

Service was very slow, but it was quite busy food came out hot all good

Visited Trevenson Road on the way to our game at Helston Athletic AFC. Fairly efficenct service as a busy Saturday and a bonus to add this one to the database. Liked the lay out and design. Enjoyable McPlant meal and nice latte.

This was my first time ordering through the app and found it easy to do .however the time of delivery was changing a lot. upon the delivery my son asked the driver about the drinks as it wasnt obvious to where they were. the driver quickly replied abruptly that they was in the bag; to which I had called back to him exscuse me there was no need to be rude .! my son is autistic and struggles with social interactions and wanted to greet the driver .but the driver wasn't in the mood for niceties..

A drive through means you drive through not drive then wait especially for cheese burgers at least 20mins worst McDonald's iv ever been to your manager should be sacked if they can't manage it properly

delivery man was one of the best i've ever had, very polite and well mannered

Second deliver in one week, the first we cancelled due to over an hour late. Again today hour plus late. Not impressed. Will be thinking again out using the app

Using slave labour. Never going to use you again.disgusted.

Delivery takes forever. Missing a burger.

Would have been good to have a straw to drink with the milkshake lol

Food arrived on time, still hot. Friendly driver. Perfect

Terrible quality, they ere serving one side of the drive through multiple times before serving us. Then we had to wait again in the parking bay. It took 20 minutes to go through the drive through. The chips some of which weren’t cooked properly and were cold by the time we got home. The milkshake had a human hair stuck on it! All they could say was sorry. Its about time this company started producing better quality food for the prices they are charging and better trained staff. I wont be going again.