McDonald's in Cheshire East

I've given everything a 1 star rating, while there was nothing wrong with the food, service was very fast, the table hadn't been cleaned in between us and the last customer. We visited yesterday and I've been up most of last night with stomach pains, sickness and diarrhoea. Not impressed AT ALL, especially because it's during the half term holidays and I will now have to cancel plans we'd made for at least today 🙂 Maybe a review on how often the staff wash their hands and the tables etc would be a good idea. (We didn't eat anywhere else yesterday, so I know this was the cause of my sickness)

I recently purchased two McRib meals from your establishment and was disappointed with the quality of the food. The McRibs were poorly packaged and the chips were cold and chewy. This is the second time I have visited your restaurant and experienced similar issues. Unfortunately, I will not be returning to your establishment in the future.

Fined £90 for staying inside macdonalds eating with friends. Time limit is 1hr 15 mins. This was 9pm in evening and quiet. Most carparks are free and not under restriction in evening. GO SOMEWHERE ELSE. YOU Don't want to be hassled looking at the time while eating

The drive through could be empty, you’re parking up. You could order something simple, you’re parking up. I have been around here when they keep parking up cars that means you can’t get on or off the car park. I know it can get busy but even when quiet I have waited at times up to 15 or 20 minutes for simple things. Then they make McFlurrys about 10 minutes before you get food. I’ll go back yes, but I always find it a chore to go.

Opening times on google are not accurate for this location it is not 24 hours, it opens at 06.00

Excellent food I can’t believe how good it was however I got a little itty bitty to much salty salt on my nice warm cuddly yummy tasty little sticks of joy called fries. My hamburger as some people will say was delectably and the tomatoes were so thinly sliced by the best chef in the world my friend Jeremy. The staff treated me with the upmost respect and responsibility whilst I enjoyed my meal of the century and I will definitely be coming here again to the fine establishment of great food and even entertainment thank you very much ❤️❤️😁😂😇😍🥰😘🤪😎🤩🥳

Cold food. Staff that are so un approachable. NEVER AGAIN

Table was absolutely filthy but staff were more focused on mopping the closed area. Ended up cleaning the table myself. Adds a whole new meaning to self-service !!!!! 🤢 🤬

Absolutely jam packed with customers

Almost two hours for the food to arrive. Then it didnt even arrive, it said delivered on the app but no delivery to me

Made a point of charging us for sauces, then didn’t actually give them to us. Chips were cold, staff were miserable. Not good

Drinks spilt everywhere, food best we’ve ordered was hot

Friendly driver, really fast delivery

Hot food was cold, ice cream had melted and a third of the order was either wrong or missing

Food delivered as warm as it can be. Everything also labelled as to not get the wrong order.

Fast food served which is what macdonalds is for

My order required 2x chips one for a meal and other as extra. Therfore this has ruined my meals x2 this is not acceptable forgetting food that is ordered meal ruined completely wasteof money getting half an orded ino ule give me refund notgood enough

Grate service but the fries are like rocks, don’t know if that must have been an issue from Mac Donald’s

McDonald’s order was incorrect, as per normal, ordered chicken select 5 meal with oasis, received select 3 meal with coke and fries and not many fries on whole order, very sparse. Delivery time was ok and driver helpful.

On time according to the app. Long wait for food to be cooked

Food took ages to come and it’s very cold, will not order again

food was cold probably because it took 45 minutes for two burgers one of them being the wrong burger and no fries absolutely appalled

Freezing cold food. Wrong milkshake delivered.

Food took over an hour from when I ordered to arrive and when it arrived the hot food was cold, the drinks were warm and the ice cream was melted. Not worth the bother of waiting for it to be honest, and definitely not worth the money I paid for it!

ordered breakfast took 2 hrs to be delivered ,came 1hr after they stop serving breakfast so no idea what delivery driver was doing all that time I'm 10mins away food was cold asked driver if problem at the restaurant, just shrugged his shoulders. awful

Food was stole code inedible £18 in the bin

Cold fries and melted milkshake

No curry sauce which we requested

food was never delivered. yet ive been charged

Took an hour to come and food was freezing

This Mc Donalds doesn't serve dips for delivery orders. F them.

my order finally arrives 2 hours 30 mins after I placed the order it was all literally stone cold and had several items missing very disappointed

you missed one of my drinks out

The staff are rude and ignorant in there and don’t care about customers

Order was missing the mozzarella dippers, but we got the dips for them… useless.

yet again I have received the complete wrong order from just eat. how you keep getting it completely wrong is amazing

Order took over 90 mins, and was stone cold on arrival

Perfect order, everything fine! Thank you

We waited over an hour for our delivery. When it arrived it was stone cold after only having to travel 1.2 miles from the restaurant to my house. Both the muffins and the roll were black as they were burnt, and my black coffee was stone cold. Whole experience appalling.

Ordered at 10:24pm and received at 12:30am, items were missing and half full

This is the 4th time I've not received my order properly

Bog standard maccies if its a junk food fix your after then you can't really go wrong

Food cold food took over an hour to come

everytime we order a chicken big mac we always get given a normal one not being the correct item it's n0t difficult to get right as there two different meats

Wrong order delivered, complained as yet heard nothing!

was meant to be delivered at 5.15pm and came 45 mins late! food was stone cold and chip were not edible. I also ordered milkshake which came as a kids carton.

There is always something missing!! Terrible

This wasn’t delivered because I didn’t have a 4 digit code- I need my refund

ask for larg milk shake and medium milk shake. sent out 2 child cartains . not happy at all when i paid for them.

never shown up. no idea why it's marked as delivered. emailed about this to just eat. restaurant said the courier must of canceled or declined it. incredibly unhappy with this

Waited an hour and 45 mins for cold food. Half the order was also missing.

when ordered, the expected time for delivery was 5.45, it arrived an hour later, cold, and soggy

I think, let customers know before they order about the possible delays, so they can decide whether to continue with the order or find a different alternative.

Fairly normal McDonald's tbf food was really good service was really good only grip was a bunch of kids chucking drinks at each other and was just left to act that way by staff other than that was alright

Not all of the order was supplied

The food was cold other than that it was great

Missing 20 chicken nuggets and a caramel frappe

I didn't like it at all, I vomited, the food came very cold and old, I won't buy it again

Missing items again only one left not eating it is so disappointing considering there is a manager that is suppose to check before they leave the restaurant

food cold after being sat waiting for an hour, disgraceful

Cold looked like it had been chucked together with bits off the floor - awful

I got BBQ sauce instead of garlic mayonnaise

Chocolate milk shake came like coke and no apple pie

Driver stopped at the station for 20 minutes. Presumably picking someone up. Hence food came stone cold and hard

Wrong size drink no sauce’s want a refund

i had multiple items missing from my order

got a message to say it had been delivered but nothing had. driver has taken our order. now we have to wait up to 7days for a refund.

All came warm, customisations were all correct, even remembered the dips. Nice once

I ordered two birthday doughnuts and two chocolates Brownies turned up,I can't eat chocolate 😐 not happy

It's McDonald's, I'm not a regular user but the kids like it. This is the only drive through where the food is actually hot so kudos for that, and that reason is enough to go back for. Who really likes cold food!!

I’ve probably been Maccies 1000+ times in my life.. tonight I felt the need to leave a good review. Service was perfect, young people trying to get by and earn a living but still gave a smiley/friendly customer service that most young people don’t understand is important. …But the main reason for the review is mainly because I’ve never received a burger like the picture until today. I ordered a double quarter pounder at around 9:30pm and its genuinely the best made/freshest burger I’ve had in 15 years, well dont to the burger maker. From initial order to eating my meal, Macon Way Maccies was 10/10 (9:30pm 22/08/24) Thank you for your service.

Order says delivered and i havent received anything... its now 21.30

Plenty of flavour, and food was quickly served nice and hot

Looks like they have thrown the food in the box's, burgers weren't even on the buns, sauce and cheese all over the place. so careless with how the food was served. 0/10.

Had no Oreo pieces on the mcfluffy

Small branch managed to get last low table, there was some with the old tablet holders in. Need to remove them and make them into a comfortable dining area. Food was good and staff were friendly and polite

Food was not warm, no bacon on the bacon big mac meal which was disappointing.

On the map it said the driver was nearby, I went to the door but no one knocked. I came back to my phone to check and it said my order had been delivered yet I had not received ANYTHING. Shocking.

ordered a chocolate milkshake and ended up with a kids size milkshake what you get in school

Where do you have to clean your table before sitting down to eat? Absolutely a hole, literally all tables with either trays or some packaging or food traces and grime on them. Whilst customers are mostly to blame for being tramps the staff literally walk past any soiled table ignoring a tray left by a sloppy customer. Service was pleasant enough if only didn't have to ask for missing a item. Id understand if the place was ram packed but it wasn't enough close to it. Just a few customers in so no reason to explain the dirty tables or grime. Guess who won't be using this restaurant in a hurry again Thankfully young pleasant lady who brought the food to our table saved this hole from just being 1 star Why is there no options to discuss cleanliness other than parking dietary and children friendly topics?

Delivery very late, food all cold on arrival

Always missing an item or 3 but this time was missing 99% of my order so there was literally no point. Driver was arrogant

ordered items were not delivered. very poor

Over an hour late and missing bits of order

Order food at 5. It was out for delivery before 6pm. Didn’t receive order until 6.30. Was cold. Disgusting

They never bring the full order or the dips!

Cold food. Better just to go in person. Nothing changes

Waited 1hr 30 minutes for freezing cold food that was not only late but delivered to the next street- also missing items- awful service

Absolute LIFESAVER. I was staying at the Holiday Inn Express over the road and we went here. If the McDonald's wasn't there, I wouldn't have ate for 18 hours. Food was beautifully cooked

Nothing good about here, service is poor, always a wait,

As always dips are missing thing

Nearly two hours wait for cold food and a warm milkshake

Order never arrived, not the first time this has happened

Was cold and they have forget my sauce that I pay for I’m not happy about this

I haven't got mine delivered you must got wrong address and it's saying been delivered send me the put money back or the delivery

Delivery was fast, the food quality was terrible. At first for some reason I was missing 2 hashbrowns and a medium drink. Then I go to eat my mcmuffin an hour later due to preferring it cold and there’s nothing but egg shells running through the entire mcmuffin that every bite all you hear is egg shells getting crunched. Whoever was on cooking duty needs to be sacked man.

it was cold and quality was not good

Took way longer than approximate. Arrived at room temp absolutely cold.

not the drivers fault, been at the restaurant over an hour. if they can't do anything in under an hour and a half, they shouldn't take orders. food is stone cold.

Delivery diver was great. Just a shame McDonalds can never seem to get the order right and forget items