Based on 3.656 opinions finded in 3 websites
Based on 3.656 opinions finded in 3 websites
Nº 4814 in 7028 in City of London, Westminster
Nº 175 of 297 American in City of London, Westminster
Opinions
Horrible, there are almost no options and when I asked, the attendant didn't deliver what was ordered and then the MC rib came, the worst thing I've ever eaten at MC, I just don't give it zero stars because it's not possible.
Priscilla Barroso . 2024-10-20
MORE AT Google
Bad coffee, bad cheese bites, bad Service, bad experience.
Sergio Escorcia . 2024-10-20
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Worst Mc Donalds I’ve ever been. They forgot our sauce, there was almost no sauce on the burger. We waited 12 min for to basic meals without extras, in a room of 3 guests.
KaSu . 2024-10-19
MORE AT Google
This is the best McDonald's I've had in the UK period. The fries are always crispy, and the burgers taste phenomenal. You wouldn't think McDonald's would taste so different from eachother, but this one stands above the rest. Mind went for dinner yesterday and had to come back for lunch today!
Solar Flare . 2024-10-16
MORE AT Google
Biggest issue with this mcdonaldsnis there is no way to partition people who have already ordered and people waiting to order, so it's all just becomes a very big confusing jumble of people and you waste time waiting in line behind people who aren't even actually waiting to order
Flo A . 2024-10-16
MORE AT Google
The two manager unfriendly the one with long dreads especially the guy who serve me happy meal never gave me my son chips I couldn’t return has was on bus so annoying
Sandra Alexis . 2024-10-11
MORE AT Google
A McDonald's with a free bathroom
Eduardo K . 2024-10-10
MORE AT Google
Always hot and tasty.Thanks Guys your the best.Great couriers as well.❤️❤️❤️
Vanessa . 2024-10-04
MORE AT Just Eat
Food arrived freezing cold. This McDonalds is the slowest branch even when you order in store.
Joe . 2024-10-02
MORE AT Just Eat
Great courier.Great food everytime.❤️❤️❤️
Vanessa . 2024-10-01
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I don’t take my order. But in program stay delivered how is it. How is can take back my money
Miras . 2024-09-27
MORE AT Just Eat
Great courier.Great food everytime.❤️❤️❤️
Vanessa . 2024-09-24
MORE AT Just Eat
Ordered via app and they missed one item. Tried to contact the branch five times but no reply. Careful when picking up your order on drive through.
Manish Bavishi . 2024-09-21
MORE AT Google
didn't send with no sugars no straw no napkins.
Bradley . 2024-09-14
MORE AT Just Eat
❤️just love you guys.Best couriers and great food everytime❤️
Vanessa . 2024-09-12
MORE AT Just Eat
I made it to twix! The sticky sweet caramel sauce tastes like twix!
ちゃぴ . 2024-09-12
MORE AT Google
Stale food. Service did not cater to people who can't eat meat. Dissapointing. Fish was stale and not fresh. However they did listen to my request to add extra sauce to my burger
H . 2024-09-12
MORE AT Google
They served us the food very quickly. So quickly because they had it made... we don't know since when. The potatoes were cold and chewy, it took them 10 seconds to serve me because I had a lot of them. I do not recommend it, it is not accessible, no
Osana K. Park . 2024-09-11
MORE AT Google
Absolute satisfaction for me. It was fast, without queues and complications. The place to sit is also cool.
Roman Vápeník . 2024-09-10
MORE AT Google
Great courier and food and a big thank you to customer service for checking that I received my food.❤️
Vanessa . 2024-09-05
MORE AT Just Eat
Service at the counter is really hit or miss. Theres an east asian lady whos english is quite hard to understand, and an asian manager with a beard who is usually standing around doing nothing even when its busy. I usually order my burgers with extra cheese or pickles so they have to make them fresh. I've had a couple of occasions where the buns are so dry and stale theyre almost impossible to eat. Fries are made in bulk then sit...usually cold, rarely fresh. Good cheap spot. In a push.. it is McDonalds afterall.
James M . 2024-09-03
MORE AT Google
The hot chocolate was missing from the breakfast meal, meaning someone went without a drink at breakfast.
Ruby . 2024-08-30
MORE AT Just Eat
Excellent courier.Nice hot food but no extra cheese 🥺.
Vanessa . 2024-08-29
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Awful service. No proper management. No self service machine. The lady manager doesn’t know what she doing ! So disappointed with managing the customers!
Armin Kourani . 2024-08-27
MORE AT Google
It gives a lot of confidence to have a McDonalds nearby.
Ana Rojas Martin . 2024-08-24
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Great courier and thanks for letting me know that there was no hot chocolate ❤️❤️❤️
Vanessa . 2024-08-23
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Plenty of space in the basement. Lots of people in the area. They serve very quickly
Beltrán Rueda . 2024-08-20
MORE AT Google
I’m so annoyed at the stupid delivery guy because he didn’t deliver my order
isla dillon . 2024-08-19
MORE AT Google
Let me tell you, this particular McDonald's is an absolute treasure trove of deliciousness! Nestled in the vibrant heart of London, this McDonald's is a shining beacon of fast-food perfection. The Big Macs here are like culinary magic, the fries are crispy bites of joy, and the milkshakes are pure bliss in a cup. The staff? Oh, they are angels in aprons, always ready with a smile and top-notch service. Whether you're a local or a visitor, stepping into this McDonald's is like entering a fast-food paradise in the midst of the city's excitement. A definite must-visit for anyone seeking a taste of fast-food euphoria in London!
Joe Farouk . 2024-08-17
MORE AT Google
An old style McDonald’s with the flip over menus. Pay at cashier style. Fastest service I’ve had with McDonald’s even when busy. Seconds after paying, food is ready to collect. Fast, cheap and easy. Recommended if you want to save money in this part of London. The downstairs eating area has a strong bleach smell however which was bothersome. Fast food, literally.
Leigh DG . 2024-08-15
MORE AT Google
Regular McDonalds but not very big so can get crowded easily
BOB sus . 2024-08-14
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Henali a trainee staff was super efficient. Amazing service
Sachin Pandey . 2024-08-12
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Not sure if this is racism or some kind of discrimination but got ripped off by a staff here. He kept saying my visa card didnt go through thus cancelled my order while i waited standing for 30mins. I had the bank history for the transaction that my money did go through and never came back even after he said he ‘cancelled’ it(i even showed him the screen and he didnt care). I used the exact same card right before and after the visit and it worked just fine. I literally used it in a store across the street 2mins after i got outta there and got food right away, no problem. The security tried to help but ended up saying its not a big amount of money so forget about it like what? Like who expected to get money stolen by mcdonals in the middle of london😂never had an experience like this in my life and i want my money and time back.
Gi Gi . 2024-08-11
MORE AT Google
Staff treating it more like a social gathering
Olivia . 2024-08-09
MORE AT Google
That's the worst McDonald's I have ever seen.
Mateusz Wojtow . 2024-08-04
MORE AT Google
Thank you great food lovely fresh fillet of fish.So much better South London Macdonalds.The West is the best.Great courier as well❤️
Vanessa . 2024-08-03
MORE AT Just Eat
Sorry but I have never seen such a poorly behaved employee in my life. It's simple, she remained silent. But they will always have customers so it must not be very important.
Freddy Ranguin . 2024-08-03
MORE AT Google
Inattentive service... The person who was in the lobby treated us very badly!! What a bad service, it didn't let us choose with peace of mind! It's totally disrespectful!!
Nelson Trochez . 2024-07-27
MORE AT Google
I never expect anything from McDonald's. It’s just a place where I go to eat when I don't find anything better nearby or I have less money in my wallet. Apart from that, I don't like McDonald's.
Tanzil Tuhin . 2024-07-24
MORE AT Google
Good service. You can also go to the toilet if you are passing through.
Emi Perez . 2024-07-20
MORE AT Google
No wrap and no side salad. I order 2 I only got one
Brida . 2024-07-19
MORE AT Just Eat
Have always loved McDonald’s! This particular one had great service and the staff was extremely friendly! The restrooms were also clean.
I B . 2024-07-16
MORE AT Google
An unbelievably bad experience. Because I am in a hurry to complete a task, I hope to finish it as soon as possible and then have my breakfast. And the staff walked up to me in front of the restaurant, which was almost completely empty, and said, 'I can't use this table here.'. If the restaurant is very busy, I may be able to understand, and I will attach pictures of the entire dining area at that time. As a customer who frequently consumes McDonald's products, I don't understand whether such service personnel are untrained or if they are acting maliciously. In short, it was a very bad experience.
Zuo Aixia . 2024-07-13
MORE AT Google
Standard mcdonalds service in sunny london. Watch out for the homeless and pickpockets
neil stevens . 2024-07-05
MORE AT Google
chips weren't cooked properly - underdone!!
joel . 2024-07-04
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Little attention to the customer! Without trays!
Silvia Agresti . 2024-07-01
MORE AT Google
Some staff is great and helpful but get an order system. This is unbelievable. I dont even get a receipt and have to ask after 10 minutes if they forgot. Absolute garbage system when there is a big queue. Stuck in 2003.
Martin Kloud . 2024-06-28
MORE AT Google
Very unpleasant location for eating especially in the UK There are many other opportunities to take eat I regret of eating there
dler rafeeq . 2024-06-25
MORE AT Google
They are not even have Qr code to scan and really rude customer service
Colin Joy . 2024-06-23
MORE AT Google
Would be much better if there was seating available at night
Alaine McWilliams . 2024-06-16
MORE AT Google
Very convenient to Piccadilly Circus, takeaway done, very little wait and served well.
sergio boletti . 2024-06-15
MORE AT Google
Absolutely disgusting behaviour from staff. My lads first trip to london literally ruined by a couple of staff that were there on Saturday the 8th at around 9.30am. My lad was desperate for the toilet, so though no problem we will go and get some breakfast from McDonald’s as we were hungry, and he can use the toilet at the same time. So we went straight to the toilet as he seriously needed the toilet by this point, and was told we had to get a key as it was for customers only, I totally get this opinion. So ran back upstairs after trying to explain to some visitors to this country, in the same situation, that I will be back with a key. Only to be told by a lady serving, that the toilet was out of order! (we knew it wasn’t, as the other employee told us to get a key) and then another employee that was serving told us we needed to buy something. So I said absolutely, I wanted to buy something and can we have the key, and both of them decided to ignore us at this point! I wasn’t rude or shouting and was very reasonable so decided I needed to help my lad out that was in distress at this point. So decided to walk out and find somewhere else that was even further for my lad to walk, who was in total distress at this point, that he was going to embarrass himself in the middle of london!! I genuinely cannot believe that someone would treat another person that way, but obviously this is the policy at this McDonald’s. I don’t know how the story went for the traveler’s that I left downstairs, but I can only apologise for the lack of any humanity in my country.
Colin Clennell . 2024-06-08
MORE AT Google
Standard McDonalds, my large fries had less in it than a medium. The service was really quick though. There is limited seating downstairs, where you might be waiting for a while during busy periods.
Duke . 2024-06-01
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Ich habe nichts bekommen luser
Amin . 2024-05-31
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The persona was very rude and didn’t wanna give me a refund but they still gave it to me. The manager was speaking really rudely and rolled his eyes at me. When I gut the refund the lady stated saying that she told me the price before but she didn’t.
Lera Mart . 2024-05-28
MORE AT Google
I have seen rats on the floor below, and also the burguer I ordered was not the one I recieved at all. seriusly disgusting.
Lucas Moreno Martín . 2024-05-26
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my drink has pour over the order given it tasteless and the order arrived after 2hrs.
Emp . 2024-05-22
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This mcdonalds has started ripping and folding their fries packets differently so that you get fewer fries.
Ashley P . 2024-05-18
MORE AT Google
I have ordered a simple McWrap Chicken Caesar, I got some other Wrap. A friend of mine Ordered Fried with ketchup and didn’t get the ketchup. So only 3 stars. Food is ok and
NicTrix23 . 2024-05-14
MORE AT Google
Ugh, unfortunately a cramped restaurant and not very friendly. The fries are better than in France on the other hand but the burgers are nothing exceptional... Fast food has been losing momentum in recent years, it's all becoming very bland. So-so.
SEBASTIEN Périn . 2024-05-11
MORE AT Google
No Mayo. NO VEGGIE NUGGETS. Straw in my milkshake is slowly dissolving as well. Toilets resemble the food. bad overall. 👎
Hanna Engelbrecht . 2024-05-10
MORE AT Google
Small but clean, very good welcome
maud merah . 2024-05-08
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Cold and stale burger. Dry Bun. Cold fries. Coke with no gas. Miserable service.
Maryam Iqbal . 2024-05-08
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Good compromise between "quality" and price, a stone's throw from Piccadilly circus, there is a comfortable seat
Gabriele Brizio . 2024-05-06
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This was ordered for work and it never turned up, delivered to incorrect address
Hugo . 2024-05-03
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It was super crowded, the service was bad and the food was ok. If you want a fast and cheap meal, go for it. Otherwise, try to find a good restaurant, since you are in a nice area full of options.
Esther Guedes . 2024-04-28
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No choice in the menus, poor hygiene but fair price
Émilie Olivier . 2024-04-26
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Cheeseburgers without cheese, toilets are extremely dirty and service is also unfriendly and bad.
Filip FürFortnait . 2024-04-17
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This Macdonald disgusted me, my friend had a tender in his burger and everything was cold, the service was also not pleasant
Immey Adventure . 2024-04-16
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i never received my order bit status says delivered
Berivan . 2024-04-05
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never opened at 6am! If you dare a cup of coffee and a breakfast in the morning, you need to go somewhere else. (my second attempt in two weeks)
Vladimir Luft . 2024-04-03
MORE AT Google
The first time a restaurant found without self service or can't order thru app. It means cannot earn point or use offer. I can't imagine and hopefully someone can explain if it's common in London and why.
Snryu Li . 2024-04-01
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Restaurant keep delays order for no rezon
Ali . 2024-03-29
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No machines to order at in this location.
Clayton Kimball . 2024-03-18
MORE AT Google
Food was quite hot, which made a nice change.
keith lennon . 2024-03-16
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The food arrive in the basket of a bike. Not hot box. The food was stone cold. Also no straw to drink the chocolate smoothie
Jennifer . 2024-03-15
MORE AT Just Eat
A great double sausage McMuffin. Good quality.
My ID.3 UK . 2024-03-15
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I was scammed by a Mc employe i buy a Mc crispy Menu and i wait 20minutes for The Menu and i dont get The menu and i payed 4.99 pounds // i was scammed from. McDonald’s Bye Bye
Compass22462591217 . 2024-03-12
MORE AT TripAdvisor
Food was perfect but the service was a bit long.
juste moi . 2024-03-12
MORE AT Google
Ugly dirty and long waiting times… Toilets are absolutely filthy…
Wiltec_Customs . 2024-03-07
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Chaos chaos chaos!! McDonald’s have come a far way in the past decade at improving customer service and order logistics - this McDonald’s appears to have not got the memo.
The Reviewer . 2024-03-07
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was so late and food was completely cold
Sam . 2024-03-06
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Very good. Sometimes delivery takes time
Alexa Galipo . 2024-03-03
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Vraj the manager best service I’ve ever received in my 27 years of going to McDonald’s. Please take note corporate. This is how you run an establishment!
Chris Murphy . 2024-02-29
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What’s wrong with the staff???? My bf is ordering so I am waiting on a seat. A female staff asked me to go away as I am not customer!!! I told her my boyfriend is ordering! How stupid she is???? (Brown skin middle aged women, 15:20 downstairs)
YIJIA WU . 2024-02-24
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Delivery time kept changing, why do you as it’s still late from the original time that I expect it. When it eventually came everyone’s cold. Most of the cold coffee was spilled. The has brown was cold an flat as everything else was thrown on top. It was so disgusting. Waste of my money it went in bin. Very disappointed. I don’t k ow whey I always think I’ll give it one more time.
Shuk . 2024-02-11
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Surely the worst attention received in all of London.
Berb. . 2024-02-10
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The most disgusting McDonald's I have ever seen in my entire life. The tables are located in the basement, so no natural light and above all no possible accessibility for people with reduced mobility or with babies in a stroller. Everything is dirty, the tables, the chairs. The toilets to vomit. The service is deplorable. No tray for those who eat on site.
Raione Imr . 2024-02-05
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I ordered food and scheduled it to arrive at 12:30 it arrived at 12:54 the gentleman (despite all the large numbers) couldn’t find the building so my food is now lukewarm at best. And then I didn’t get my pineapple slice. Awful
Abigail . 2024-01-29
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Does not accept orders through the app so useless as you can’t earn the points on purchases like everywhere else.
Jonathan Hyde . 2024-01-24
MORE AT Google
Service was quick, too quick... the burger was old/dry and the staff forgot to serve some of the ordered items.
Tarek Vegter . 2024-01-22
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Its not stroller or wheel chair friendly. May located in prime area but not worth.
Hariharan Radhakrishnan . 2024-01-21
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Forgot chips but driver went and got them for us
Ruth . 2024-01-21
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Was missing a nugget - ordered 6, got 5... too busy to return to the counter
Taylor Miles . 2024-01-19
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Der dreckigste Mc Donalds in dem ich bislang war. Sowohl das Restaurant als auch die Toiletten. Die Musik war extrem laut.
Svea . 2024-01-19
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Petit restaurant pas de borne de commande Salle en salle s sol
Seb Bono . 2024-01-17
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Ordered on Deliveroo and it never got confirmed by them. Tried calling them 20 times but no avail. What’s even the point of listing yourself online if you don’t intend on serving customers?
Aashima Arora . 2024-01-15
MORE AT Google
Vanlig MC mat. Hyggelig betjening. Høy musikk i spiseområdet nede. Dårlig lukt på toalettet.
Inge Myhre . 2024-01-14
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Provided me with sauces and napkins even thought I forgot to include in order. Was packed efficiently as well.
Chantelle . 2024-01-07
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It's worth this'll be the right way to describe Mc Donald's Not because just the food is because you can socialise with anyone anytime without any barriers it makes sense.... For me it's great place for anytime 👍👍👍
Dimitrios Chalikias . 2024-01-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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408 Opinions
Came here for friends for a few drinks one Friday night. We sat outside in the sun and had a nice few beers and hilly sitting at the tables
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When my friend ordered tea and her number was on the board she went to take it and the lady working there didn't give it to her. When we asked someone else the told us to wait, went somwhere and when they came back they did their job like nothing happened and we weren't even there. Besides they didn't give my other friend a cookie and I didn't get my 3 sauces. Really bad experience, never coming back again. >:(
16 Opinions
Visité este lugar en el jardín de RHS Wisley, 28 de octubre. Tenía un bap de salchicha. Mi esposa tenía un bap de tocino a un precio de 4. 50 cada uno, puedo decir honestamente que ambos estuvimos de acuerdo en que la comida era repugnante, fue la peor que hemos tenido nunca, no puedo pensar en otra cosa que pueda decir, aparte de que también fue excesivamente cara. El lugar de estilo café era igualmente repugnante
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This place was recommended by a friend as one of the best waffle spots, she was right they make excellent waffles
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Reservamos una mesa para dos, pero, en el último momento, cambió el tiempo y aumentó a tres sin ningún problema. Todos los miembros del personal era muy amable y atento. El vino de la casa era de un buen nivel y la comida. Entrantes eran calamares y pan de ajo y romero, seguido por carnes a la parrilla a la perfección. Gracias a Dean y su equipo para disfrutar de una velada agradable.