McDonald’s in Herefordshire, County of

Fanta was spilled in the bag so the lid was definitely not on properly

4th time ordering and still no straw. food was also cold.

3rd time in a row no straws with the drinks!!

great service friendly driver 👍

Food is missing no chicken nuggets no diet cola no sauce

Freezing cold and melted ice cream. Yum

Cold food, no straws, no dips no napkins

even though late the food was still hot and enjoyable

Order was an hour late. Time ordered was 12:40. Food cooked 12:52. Delivered at 2! Food was stone cold. How was the food left to stand for an hour before it got given to the delivery driver.

Food was freezing and tasted like it had been sat around for a while, fries weren’t even in the container was just poured into the bag on top of all the dips

2 of my 3 drinks were spilt over & were completely empty.

No fries with any of the meals. Also no dips

For the first time the fries were lovely and warm! Not sure if that’s because it was put in with my happy meal and placed in 2 bags ?!

I had 3 items missing from my order and all 3 happy meals were cold! Very unhappy this is the 3rd time this has happened to us

Quick delivery but food was freezing

Shocking, was made at 17:36 and everything is cold, awful

Three times I have ordered from mc Donald’s and every time they fail to give me everything I have ordered. Absolute waste of time. I ordered and trusted but they always do something wrong. Food was cold and always items missing. The place needs new staff obviously!!!! Incapable of doing their jobs

delivery was very good considering traffic holdups in city.

Cold food and long wait for the courier to have the food. Slightly disappointed. The courier I had was amazing though!

Didn’t receive any straws for my drinks and the sauce I ordered didn’t come either

Order was missing straws and sauces and napkins

cold, the drink was halfway full and missing items

one item is different from my order.

I did not recieve my order!!!!!

Stone cold, drink spilled all over and ice cream melted.

My order did not arrive!!!!! And 7 days to “look into it”

Nearly took 3 hours and it asked for my prescise location and it went to the wrong address for some reason it said that it was coming again but then it said it was delivered again

Waited 2 hours for delivery !!!!

The food here is very underwhelming.

Food was hot and got the order right!

Ordered and paid for extra sauce, to not receive them.

Driver is rude , doesn’t know where he is going rang me 6 times and was nothing but rude.

Food was took well over an hour to get to us and was stone cold

Polite. Nothing leaked. Everything hot. Thankyou 🙌🏽

Didn’t have no drink and when I asked driver where my drink was he said it was never packed.

absolutely dogged got sent the wrong order which is always the case and if its not that its cold

Food was freezing cold and ice creams were completely melted

Waited nearly 2 hours for my delivery for them to mark it as delivered and no where to be seen!

Ordered at 17:22 the food didnt get here until 19:36 and the food is extremely cold. We had to put it in the microwave.

fed up of paying fir missing items!

Original time passed and a new time set. 30mins later

they didn't deliver my coca cola

Missing loads of items again! Ridiculous!

Missing items. Everything was cold

Too noisy and full of lads hanging around outside

Order arrived nearly two hours late and stone cold

Very good fast and nice delivery driver

i order my food at 12:15 it says 12 15 on the label my food I didn't get my food till two 45 here it was cold

A good experience this time- all food delivered as per our order!

My food wasn’t even delivered only the drinks . After waiting over a hour for this I am not happy

no bacon or egg in the breakfast roll just sausage and cheese food cold and coffee cold

all food was completely cold. very poor.

Absolutely horrific service. Was waiting over 2 and a half hours for our food to be delivered. Finally came after the long period of time and it was all stone cold and not edible

The food is cold, ordered medium fries x2 but got smalls, the large coke was half full as had been spilled all in the bag. Absolutely disgraceful service!!

Food wasn’t good. Could tell it had be sat waiting for a while

I ordered a Big Mac meal with a collectible toy and it never came they also gave me a vanilla milkshake instead of a strawberry milkshake

Mc Donald’s never fails. Todays order really hit the spot. 10 out of 10

my drinks were spilled, the bag I got the in was soaking, my drinks were half full,

again we have a burger missing seems to be a trend with them

Didn’t remove pickles. Chips wern’t cooked properly. No straw or dips that I paid for

there hardly no chips in the box and forgot the sorce

Received the wrong drink and no cookie

the chips were pale and soggy :(

Food cold complete waste of money

Missing items from order a toy from the meal and chips from the meal deal

I received 2 wrong items, I chose 2 bacon and egg and I received 2 pork patty m muffins

Toy was missing from the meal, the order was made with the addition of the toy in mind.

order wrong ordered bacon and egg muffin and got sausage and egg

Chips were stone cold and the double cheeseburger wasn’t cooked properly

I order food at 19.21 and my McDonald's was deliver at 20.50. Food was stone cold. Very disappointed customer

Food freezing cold. Waiting over an hour than original delivery time.

Didn’t deliver our donut and brownie very disappointed

If I could give minus stars I would. Over 2 hours to turn up and when it did it was stone cold. Never again

order at 5.17 took and hour and 10 minutes to assign a driver and when it was delivered it was ice cold

Always something missing and always disappointed kids. Surely not hard to read if the roll and put in the bag?!

took over an hour to deliver, was not worth the wait !

The delivery took 90mins to arrive and was stone cold terrible

Incredibly rude staff member who seems to think its appropriate to talk to customers in an Incredibly rude and condescending manor. Shouting hello?! At my friend who was looking for a bin for his food, then snatched it out his hand and said I will do it 🤣

Forgot meal only came with chicken nuggests no coke , no fries awful

The time for delivery kept changing- changed over ten times at least, the food was cold, nuggets were stale and the drink had been we didn’t get enough straws either

If I could give 0 for quality i would food was stone cold!

Food was completely cold and drinks had spilled all in the bag

we have been giving the wrong order this order is for 14 pounds and my order was for 38 pounds. they have giving us the wrong order

2 hours to get to me and stone cold

The tables and floor was dirty. Food wasn't even hot. Teenagers swearing with staff saying nothing to them. I had a staff member on 2 different times while I was eating asking me to do a review. When I said I was in the middle of eating they were rude to me and when I complained to another member of staff about them being rude they said they hadn't done anything wrong. To come over to someone in the middle of them trying to eat there food to go on about leaving a review clearly should be done at the end of the meal. Manners cost nothing. I won't be going again

Ordered bbq sauce but there is none

Missing half of the items of the delivery with no ability to get them redelivered. No drinks or dessert. About 30 minutes late. Wished I never bothered. A complete let down.

food was hot and fast delivery

The coke lid was off and this had spilt into the Mars ice cream so it couldn’t be eaten.

Food was lovely n fast delivery

Nice and hot just what you need on a Monday morning start of a new week

My order did not arrive at all but in the app is says delivered already! Very bad!!!

Delivered on time. Good quality service!

No food that was ordered was provided

my food was cold, fries also soggy as if order had been hanging around. Took an hour to be delivered from order accepted. Delivery kept getting pushed back

food was hot and driver was polite 🙂

all drinks incorrect. food cold.had to reheat chips ordered 2 large they were both only half full. pictures available if you have a link to send

This morning I ordered a McFlurry. I paid with cash and the staff were very nice. It took only a minute for them to give me my order. I would recommend coming here in the morning, because it gets crowded during the day.

disappointment in the delivery time initially was supposed to be between 4.20-4.40 and didnt arrive until 5.55

Ordered at 4:50 arrive at 20.10