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3.7

Based on 1.746 opinions finded in 1 websites

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Nº 535 in 704 in Herefordshire, County of

CUSTOMERS TALK ABOUT DISHES WITH..chickenroaststeakcooked
Score
OpinionsNoteGoogle1.7463.7

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So sad to see it close. The staff have been excellent. Used it about 4 times a year over 30 years. Good luck to all the staff for the future.

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Nick Lodge . 2024-07-04

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Revisited the restaurant for breakfast on a drive to Scotland. No signage explaining to customers that the restaurant was closed to non Premier Inn customers..... My partner and I are both disabled and struggle with mobility, so having parked the car and slowly walking to the entrance then to be confronted by the restaurant manager and told that we couldn't have breakfast....... Shocking experience, a few signs outside the building, on the way into the carpark, etc. wouldn't go a-miss. Get your act together.

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Martin Smith . 2024-06-28

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Turned up at 4pm and restaurant was closed.

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Deborah Sandells . 2024-06-26

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I recently had a nice lunch at Beefeater Travellers Rest, and it was a great experience. The food was delicious with a variety of well-prepared dishes. I especially liked the quality and flavor of the meal, and there was plenty of parking. The atmosphere was warm and inviting, perfect for a relaxing lunch. The staff were friendly and attentive, giving excellent service. Overall, Beefeater Travellers Rest is a wonderful place for lunch, and I highly recommend it.

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K Jiraekkaphob . 2024-06-22

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Turned away for breakfast as they were only serving hotel guests. This is despite there only being 3 cars in the whole car park

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Adam Durcan . 2024-06-17

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I’ve been stopping here for work quite recently this year and have found the Beefeater Travellers Rest a very welcoming place to eat. Most of all because of the staff, Lesley, Nicole and the one with glasses whose name escapes me (sorry 😣. Their super friendly vibe makes you feel so welcome and at ease, especially when you’re on your own like I usually am. Can’t say enough about this team. I do include the breakfast team in this as well who are also quick and efficient at getting you on your way in the morning with the minimum of fuss. One point I’d like to make is the way one of the evening team dealt with a particularly obnoxious customer. She was very polite when the customer was rude and standoffish. She didn’t loose her cool and kept very calm as the customer (who was in the wrong) started to protest all the more. If points or bonuses are given, this particular staff member deserves it 👏🏻👏🏻. The food is always to a good standard, both evening and breakfast. So compliments to the chef. A great view as well. Possibly my favourite Beefeater restaurant so far. ❤️🐺

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Peter Wolff . 2024-06-05

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Really friendly staff and good food

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Philip Cole . 2024-06-02

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Stopped for a personal break. Very friendly and accommodating.Thank you.

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Pete Tap . 2024-06-02

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Got there after the app said was open from 11.00-23.30 to find they were closed for an hour as they only had 1 chef and he just gone to dinner. Update your app

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Fred bigox . 2024-05-30

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Friendly staff, great food, reasonably priced. Seems to have a 1st class chef and kitchen team

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eddiemcc1965 . 2024-05-26

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I've been here many times every thing is brilliant

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wil beardmore . 2024-05-20

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Very friendly service, food excellent, easy parking.

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David Leach . 2024-05-18

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Good food, plenty of it,too much in fact.helpful , friendly staff.

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Beti Powell . 2024-05-18

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Fantastic can't see why it's closing lovely place for food

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Robin Loveridge . 2024-05-10

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Great food, sirloin cooked just to my liking, service was fast and friendly

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jon bower . 2024-05-09

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Mixed grill and vegetarian lasagne- we enjoyed them very much. Very tasty and I appreciate places that put calories on thei menus. Lovely meal. Generous portions, well cooked, service was good

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Emily Bradshaw . 2024-05-05

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Excellent food and service. Wedding Anniversary treat

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Mrs Valerie Rowlands . 2024-04-30

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I have been going to this place every Sunday for breakfast and never booked and this Sunday we turned up as normal and the manager turned to us rudely and told us to go has no space. well I could see a load of spaces ..well thank you for that me and the of lads and found a new venue that we use in the future ..and then sat on our own next Sunday like the norm you may reflect on your action

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adrian smith . 2024-04-29

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Stopped for food on Sunday, 28th April. At Beefeater Travellers Rest. Waitress Tam was brilliant. Food arrived. Tam came over and asked if all was good at the time we said yes. On eating the meat was horrendous more grissle/fat on the steak than meat, the one gammon was very chargrilled. Totally disappointed with the meal.

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Julie Adams . 2024-04-29

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Staff friendly and helpful. Food very good 👍

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Robert Morgan . 2024-04-25

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Maybe I'm unlucky but every time I go either the service is slow the bill is wrong or they've run out of dishes. Others like it but not for me, given it too many chances already. Upmarket place though and a decent pint.

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Chris Harris . 2024-04-24

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Wouldn’t recommend. Food left a bit to be desired - disappointing breakfast, which seemingly was being cleared up well before the end of service.

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Fin Brown . 2024-04-21

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Food was lovely, staff were very helpful & friendly

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Jeanette Lewis . 2024-04-18

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Food was OK for price didn't expect anything special

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Kevin Grant . 2024-03-28

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The food was quite nice but portion was small for a £16 burger.

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sean kirkhouse . 2024-03-26

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Great food and great service been twice very much enjoyed both

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Sean Wesley . 2024-03-24

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Food was absolutely shocking the bacon looked as if it had been boiled! The only thing about this breakfast that was edible was the toast! The staff were rude and clearly did not want to be there not a pleasant Experiance would not recommend, avoid like COVID!!

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Will Godden . 2024-03-23

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My wife and I ate here today, food well cooked and well presented. As always staff warm and friendly. Always a pleasure to eat here. Recommend you book if possible, Always very busy on holidays and high days, Enjoy your food and the kind staff. Thank you

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JDR6270 Sentinal . 2024-03-20

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We went for lunch at The Travellers Rest, (Beefeater) at Ross on Wye on 1/3/24 and were served by Sange. She was delightful and considerate. Our stepmother is 94 and didn’t have a great appetite. Sange reduced the size of her portion as she was aware that older people hate to waste food having experienced rationing. Great food as well!

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David Austin . 2024-03-02

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The tables were dirty I'm not tidied up the staff are not very helpful we ordered our food the starter came lukewarm not hot and our main course arrived before with finished our starter again only lukewarm not hot totally disappointed with this place will never be trying this one again I recommend it's avoided by everyone

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Kevin Pocock (Pokey) . 2024-02-25

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Staff here are lovely, very helpful and polite. Food was very notice too.

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Rachel Briscoe . 2024-02-22

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Good food and well priced, had breakfast and evening meal couldn't fault anything.

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GEOFFREY HUMPHRIES . 2024-02-18

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We attended for breakfast after staying in the Premier Inn. Very friendly welcome, excellent service and great variety for continental and cooked breakfast. Left very full ready to face the day!

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Jenny Routley . 2024-02-12

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Food was nice. Had some sort of chicken curry. Very tasty.

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ieuan Davies . 2024-02-07

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As expected of the brand. Used it as we were travelling

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rebecca REYNOLDS . 2024-01-29

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First time visiting this Beefeater, and I promise you it shall be our last. We went on a Sunday hoping to have the Sunday Roast menu. We were given the Sunday menu, to then be told after waiting a while to order that actually that menu wasn't available. Mind you, we arrived at 3pm.. So how can you be that unprepared at providing a full menu? We were then given the standard menu with limited options. No steak, no skinny fries, the list just went on and on. How can you run a restaurant with no food? After spending £60 for 2 people we had nothing but overcooked food and stagnant service. The staff would make excuses to others around us that they were understaffed or it's been a busy day... There were literally 5 tables. These excuses for sloppy service aren't our problem, and management should do a better job ensuring that the full menu is actually available. Don't expect service with a smile here. This has to be one of the worst Beefeaters I've ever visited.

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Luke Roberts . 2024-01-22

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Great location and you know what you are going to get. Came today as it is an easy meeting point when meeting friends who are also travelling. Service was quick and the staff were friendly and happy to have a bit of banter. The restaurant is well loaded out so your group has a bit of privacy when eating so it feels good if it is busy or quiet. Food was pretty good and pretty standard stuff. I would recommend booking ahead on there website which is super easy to use

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Joe Upsall . 2024-01-21

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Always, great service friendly staff. The only downside is that they don't always have everything on the menu. However, food quality is great.

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Paul Digby . 2024-01-21

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This beefeater is at a great location, on the roundabout of the M50, its a great shopping place before heading on the motorway heading north or south of England, food was basic, nothing too special, the service where great, atmosphere was ok, but could do with spending some money to update and modernise the furniture. but cant go wrong, it a pub and a great place to stop for lunch and.

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Ioan Davies . 2024-01-15

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Food was OK but had to wait a long time for food to be served and had to go and ask for sweet as no one came to clear plates and it was not busy.

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Jennifer Simon . 2024-01-07

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Tasty food, excellent Guinness, but surprisingly pricey. Your better off going to Wetherspoons, although the one in Ross on wye is more like a cafe than a pub.

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John De la Forge . 2024-01-01

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Visited early sunday evening food was not good have eaten there before which was great !MY Partners prawn cocktail and eldest sons chicken burger were fine but mine a festive meal steak and chips with Yorkshire pudding with a sauce was awfull ,cold over done chips soggy Yorkshire and dreadful sauce my youngest son had the veggi lasagne and that was grim overall very poor !

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Anthony Jones . 2023-12-19

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Food was nice and staff very friendly

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Michael Bailey . 2023-12-09

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The food was OK- what you would expect for the price. The staff were great.

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Hewan Ormson . 2023-12-06

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I took my wife, daughter and two grandchildren to this restaurant for a treat after they suffered the cold to watch me play wheelchair rugby all day. Unfortunately, it was not a treat. Initially we were left at the maitre'd desk for 10 minutes until someone finally seated us. Despite not being particularly busy the waitress took ages to serve us during our visit, it was only on our way out we saw her chatting away to someone not in her area. The food was awful, the veggie sticks starter for my grandson, looked like it had previously been chewed and the carrots weren't even peeled. The starters for us adults, chicken goujons and prawn cocktails were passable, but the main course of roast turkey was indescribably bad, but I shall try. The vegetables were undercooked and once again not peeled properly, the sprouts were so bad I had to pick them up as I couldn't get my fork in! The turkey was dry and the gravy was like gruel. We opted against desserts for the adults as the other food was so bad, we didnt see the point in compounding the issue. However, my grandson had the festively titled "santa's hat" for dessert, although I am not entirely sure that Santa would wear a thick and heavy sundae dish on his head, so where the hat aspect comes in I have no idea. We waited ages for the waitress to get the bill, in the end my wife said very loudly that we should just walk out, cue the manager to print the bill a bit sharpish. I paid a total of £75.68 for this "treat". It was so bad I wish we'd gone to McDonalds, at least the service is quicker! Easily the worst Beefeater we have visited and trust me, it is up against some very stiff opposition from other branches.

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justin griffiths . 2023-12-04

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The weekdays set menu is great value, and it was al delivered nicely and hot, in good time, by the friendly staff.

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Lazarus . 2023-11-28

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Great place to meet family. Me and my brother live in DudleyMB my aunt lives in Cardiff. So this is ideal all round. An hour drive for everyone. And the food is proper tastey. Ps staff are rite nice too

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CPTBAZ . 2023-11-25

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Last minute decision to have lunch. No trouble getting a table for 2. Very few staff on duty so service was haphazard. Once we had ordered there was a decent wait before our food arrived.

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Elaine Panchal . 2023-11-23

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Food OK, rather expensive for what we had, not a great selection on offer, my wife just had chips, but they were served in an enamel dish !!!!, not an ideal choice.

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Andrew Davies . 2023-11-14

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Never had a bad meal here. Steaks always good albeit a bit pricey unless you have a discount. Staff always friendly.

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Andy Howells . 2023-11-07

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Coming home from a long day, stopped off for a meal, very nice food and excellent service. It was a nice break and will use this place again.

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Adrian Davis . 2023-11-06

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Party of 8 people. Staff were extremely helpful and accommodating. Everyone enjoyed their food.

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jay cee . 2023-10-31

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Staff very friendly and efficient. Food awesome 👌

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Mervyn Higgins . 2023-10-31

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Went here with a party of 14, served by Emily, who was just amazing- so friendly and coped amazingly with us all. Food was great, would highly recommend people to try the food here.

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Anita Beard . 2023-10-28

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Pukka steak, friendly staff. Good atmosphere.

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Uk Refas . 2023-10-16

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Disgusting food. Ribs were burnt. Fish n Chips were soggy and the skin still on the fish! Never again.

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Melanie Sanders . 2023-10-15

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A little disappointed that they weren't seating in the restaurant, but we sat in the bar, quick delivery on our order and reasonably priced too. On the whole a good experience.

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Jeremy Rebbeck . 2023-10-15

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Food was good, we had burgers. I'd say its like pub grub.

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Maria Nicholls . 2023-10-08

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I really don't want to comment any further.

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Malcolm Beaumont . 2023-10-01

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Nice tasty food, reasonably priced and friendly staff

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Anthony Dexter . 2023-10-01

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Stopped on our way back after canoeing. Very friendly staff, food was excellent and plentiful. Special shout out to Charlie who was incredibly friendly and nothing was too much trouble. Highly recommend 👌

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Michelle J . 2023-09-30

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Waitress was very pleasant and the only reason I have given the place 2 stars. Table sticky as were the menu's. Being half way through a very long journey we just wanted a decent meal well we didn't get it.The food was terrible , steak and ale pie tasted of neither and the rock hard peas could have been used as an offensive weapon. The Gravy pot that came out with it had the tell-tale ring around it where it was obviously microwaved. Chips again bland I left half of the meal. Hubby finished it because after his meal he was still starving hungry... bbq chicken thing he ordered had to have been a children's meal . My 4yr old grandaughter eat's bigger meals than that. Bacon on top must have been cut by a surgeon it was that thin and shreading a bit of lettuce and throwing it at the plate isn't really a garnish. Again the meal was obviously microwaved. Poor food, dirty environment ( ladies toilets are manky with a door you can't close ). The only decent bit was the member of staff. The food we stopped for at the closest motorway service station was much better.

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Shona Bairstow . 2023-09-24

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Took a 25 minute detour off our journey to come here for food, would not serve us as they were not taking walk in customers due to staff going home early. Staff leaving early should not be your customers problem.

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Michael Hellon . 2023-09-24

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I have to say I was impressed with how food the food was, everything certainly arrived fresh and well cooked. I was impressed with my salmon and my calamari which didn't appear to be just out of the freezer. Although the spicy mayo sauce should say hot mayo 🥵 I would certainly make a trip to visit again

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Sarah Phillips . 2023-09-22

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Refused us entry for breakfast.

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llywelyn1984 . 2023-09-21

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Discussed sticky table with staff.apparently it is the spray they use to clean the tabled....beefeater you need to sort it out. Staff were SO nice.

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Linda Dowler . 2023-09-19

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Food is pretty decent, but the staff are really great. One of the servers, Charlie, was absolutely off her feet serving so many people at once and was still super lovely and chipper. Absolutely killing it.

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Beth Taylor . 2023-09-19

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We have eaten here a few times as family live close by. Nothing is too much trouble. The staff are really friendly and the service is excellent. Food is always freshly cooked, plenty of it and tastes delicious. Drinks are good (we only have soft drinks) love the coffee and little desserts. Parking is free when you put your reg in a machine.

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H C . 2023-09-15

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Loved it all! Just the service was a little slow! Food excellent 👌 😋

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Gill Booth . 2023-09-13

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I enjoyed my meal. It's greatly improved over recent years in both food and service.

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Caroline Mace . 2023-09-12

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Extremely friendly staff and supper helpful. Food can be a hit and miss sometimes, but restaurant staff is always available to help and ensure clients' satisfaction when things don't go as planned in the kitchen. Prices are reasonable and plenty of car parking.

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Hélio Braga . 2023-09-11

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Had a fantastic meal here could not falt a thing

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Jordan Booth . 2023-09-10

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Drove past here so many times heading to Cardiff. Finally had time to stop and eat here. Wow! Simply the best food and service Ive ever experienced at any similar establishments. Call hete you will not be dissapoinytd.

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Shaun Roberts . 2023-09-09

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Food and service were fine. Restaurant was not clean from dirty floors to cobwebs everywhere and toilets which looked like they hadn't been cleaned for a week. Wouldn't return.

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Julian Rowley . 2023-09-01

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Great pub with good beers and food, highly recommend a visit.

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Martin Roberts . 2023-08-31

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Very good location for food. Plenty of parking, gets busy just before 5pm. Good food and good food deal Mon to Fri set price for either 2 or 3 meals.

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Louise McGarrett . 2023-08-31

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A party of six most of the food was good. Two portions of sweetcorn were bad, the server was very professional and sorted this out.

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AM J . 2023-08-25

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Service was good and friendly, the food however left a lot to be desired. I had a mixed grill the stake was medium to rare as requested but had not been tenderised properly if at all, at £45 for that and a salmon meal I won't go there again, and before people ask no I didn't complain, I did mention it to the lovely lady who came to tidy the table, but she was nice and had nothing to do with the cooking, I was tired and grumpy and would not have been polite so rather than getting more worked up we left.

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Ian Summers . 2023-08-22

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Lovely food and lovely staff. Stopped at short notice and considering they were short staffed service and food weren't compromised. So friendly. Thanks

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Catherine Powell . 2023-08-17

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Decor very '70s/'80s. Service friendly. Portions a bit small ( I had what equates to cheesy chips). Looked much better than on the photo.

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Martin Chapple . 2023-08-15

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Food was very nice and service was quick and staff were very friendly but the whole place is grubby, seats are stained and table's are sticky.

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Tracy Toombs . 2023-08-13

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Sunday roast was amazing. The meat was like butter. The service was polite and friendly, and I recommend booking in advance to avoid disappointment. I booked it 30 minutes before I arrived. It got really busy after 1pm.

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Julie Owen . 2023-08-13

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Had nice dinner and breakfast. Good service, nice atmosphere.

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Anthony Brazier . 2023-08-12

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Good service. We're bust but fitted us in. I had the salmon salad which was really fresh and tasty. Tables weren't cleaned quickly but as they were busy they did a good job of being attentive

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Tracey Barnbrook . 2023-08-08

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After being recommended, we stopped off on our back to Nottingham. Tables were very sticky, and the staff were busy chatting to the locals at the bar. Took 15 minutes to order our drinks in between the ongoing conversation. Food, when it eventually arrived, was cold, the well done steak was bleeding all over the plate. Sent the steak back. It was taken off the plate with bare hands after serving beer and handling cash. After 25 minutes, we asked a staff member what had happened to the steak. It was returned to our table very tough on the outside and pink inside, suggesting it had been microwaved. We asked for serviettes from a passing waitress who gave us 2 serviettes for 3 people claiming there were no more available. Same waitress, she proceeded to clean the next table. It was a feeble attempt and explained why they were sticky. Overall, our experience was one to forget it took nearly 2 hours to get drinks and meals. The barperson was still chatting with the same person all the time we were there. Very poor service throughout.

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Chris Walker . 2023-08-08

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Don’t bother on Sundays if you like roasted potatoes they always run out

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patrick sullivan . 2023-08-06

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Craig and Bethan always go above and beyond to look after us and make out visit fantastic!

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Emma Keene . 2023-08-04

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Thank you Charlie for making my daughter ambers 21st an amazing evening. Thank you so much for the chocolates she was so thrilled. Will be back again soon. 🥩🍹☺️☺️

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Sarah Beddis . 2023-08-01

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Tried to do a walk in and told no space. I understand we were a party of 7 with no booking but it was for breakfast.. Also watched 6 people leave as we got into our car! Car park also awful to enter nearly ripped the bottom of our car off

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Amy Pitt . 2023-07-31

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Fab meal as always. No problem for the staff even with a table for 11.

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Ann Robbins . 2023-07-30

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We were really surprised at the quality of food and service. A little bit on the expensive side especially the mac and cheese. £4.29 for half a ramekin full I think was a bit steep bit it was lovely. The breakfasts are well worth the money and I if staying at the Premier Inn I would recommend the meals inclusive price.

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Tracey Robinson . 2023-07-29

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Went there, did not book. Were told we had to sit in the bar which was no real difference to sitting in the restaurant. Food was nice. Prompt good beer.

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David Gatt . 2023-07-26

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The service was amazing. The food manager was very helpful. I didn't get our waitress name but she couldn't do enough for us. Food was what you expect from a beefeater nothing wrong and enjoyable to eat.

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Christopher Reece . 2023-07-24

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Extreygood service, food good Always order your steak one grade more cooked than you want.

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Jason Moses . 2023-07-21

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Only poped in for a quick stop , helpful staff , quick service , very accommodating.

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helen springthorpe . 2023-07-20

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Terrible service terrible food The breakfest is great but the normal menu is very overpriced and low qaulity food. Service not the best

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Thestar 22 . 2023-07-18

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Food was the usual standard to expect from a pub chain but pub is looking tired and would benefit from a refurbishment.

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Dale . 2023-07-11

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Called in here on way back from Birmingham good service lovely staff food was quick and hot, always a bonus

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Matthew Rivers . 2023-07-10

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Food here was poor. Ribs were tasteless and undercooked. Someone was smoking in the toilets and the smoke came through to the restaurant and put us off our meal.

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Wayne Clarke . 2023-07-04

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Delicious steak, really good deal... Excellent service.

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Monica Robin . 2023-06-23

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