McDonald's in Torbay

Delivery fantastic missing one item that I got refunded. Ordered chocolate milkshake and bottom of cup was strawberry milkshake and I hate strawberries! Usually the chocolate milkshake tastes of bananas which I don’t mind.

Why can the order never be correct. Missing burgers and nuggets. Cold coffee. Customisation to remove cheese not done. Shocking. Can’t be that hard can it?

Forgot our sauces that we paid for but other then that was good. No idsues.

What a joke, order two happy meals for my kids. Tea time treat whilst I’m working. And all they put in were the burgers and milkshakes. No fries, no fruit bags that I paid the 49p for, no toy or book. How can they get something so simple wrong.

The delivery driver was so lovely and friendly!

Not cook fully cold burgers only what was good is the milkshakes

Poor food came cold ordered a double quarter pounder with cheese didn’t come double and a double big make only had one beef in and just loads of bread and mayo chicken tasted weird

Food is cold and arrived over an hour after ordering

Didnt hear a knock ir bell and wasnt left anywhere outdoors

Food was left out in the rain and delivery guy didn’t ring the doorbell or knock

Once again no sauces came with it, despite choosing them, and not straw either. I also asked for the driver to leave on my doorstep but she proceeded to knock on my door & demand a code which no one has ever done before. I then had to wait for her to get signal to input the code before handing me the food.

Forgot to get all the things on the order..

It is what it is,I overheard that some delivery meals were 2 hours late, but they don't do fresh, so be warned people .

terrible drinks where missing food was could and and really late

unfortunately 1 of the drinks was wrong. Driver polite.

The quality of the food was very good and it was delivered promptly. I ordered chicken nuggets but unfortunately the 4 dips ordered were missing. This definitely spoilt my enjoyment of the meal.

He didnt even know where he was and told me to come dowm to the street to get it as waites outside for 10 mins whats the point of delivery

We never have the correct items however. Drinks were missing

sweet chilli wrap was very tasty, could recommend it. Even though food was early the fries were almost cold.

Was super excited for my 9 chicken select box to receive a box of dry, stale cold nuggets. Thanks a bunch, straight in the bin. Money wasted

No milkshake and no drink but instead a warm McFlurry

Food over cooked and very hard very poor

My dietary requirements weren’t met and should have been checked prior to leaving the store I have a severe cheese allergy.

Nothing arrived! Give me my order or money back please, says delivered yea right

Great food no missing items delivery lady very polite thank you

half order missing :( disappointing!

Delivery was quick but unfortunately order was wrong. Chicken nugget happy meal was delivered when a fish finger one was ordered.

Once again, food items and drinks missing

I would score high for delivery, but sadly no one knocked or rang the doorbell. left the food on the doorstep. I only known the food was delivered due to the app, saying it was delivered.

we ordered our food at 6:00 pm, and it did not arrive till 8:55! Absolutely awful! very disappointed with mcdonald's in Paignton!

Food was cold and missing items.

The delivery was fast. The Driver was very friendly and did not struggle to find the address. 10/10 service from him.

Appalling service by Just Eat again Order accepted by McDonald's at 6.36pm, packaged by 6.41pm, missing the Big Mac. It is a 7 min drive to address and finally arrived at 7.30pm. Cold and missing items and no doubt done a tour with everyone else's orders the driver had accepted with multiple accounts!!!! Yet again courier showing as "at Restaurant" until 2 min away in the next street, funny that. Oh well full refund please, happy to post screen shots and Uber here we come...

Ordered breakfast through the Drive-Thru was told to wait in the car park for my order. There was no spaces in the car park. Luckily someone was leaving so I managed to get a space. I was waiting over 20 mins for my food. In the end I asked for a refund. The Restaurant manager Ellie was quite rude. She told me that my order wasn’t there. I explained I wasn’t waiting any longer for my food and would like a refund. She didn’t offer any apology for the wait. Wont be returning to this Restaurant. I got food poisoning from this Restaurant years ago.

No straws for drinks. No napkins. Paid for sauces which weren’t delivered. Food was cold.

The order had half of it missing and was stone cold.

The meat was very dry and definitely not fresh It didn't smell like fresh meat

Forgot my muffin for the second time.

Tried the sausage and egg Mcmuffin with hash brown for breakfast this morning, tasted good and nice and hot

Do us a flipping favour and get the deliveroo people to go round the back door they get in the way for getting your food, make them pick up from the drive through window

ice creams were completely melted before we'd even recieved the food.

Waited 1.5 hours for food to be delivered. All meals arrived stone cold and items missing.

on time and driver was very polite and good natured. thank you.

Driver was rude and lied about not coming into the building. Stating he couldn’t leave the car. So not happy with this driver and don’t want him again. Also the sauce is missing

Arrived sooner than expected - all food nice and hot, including fries, which makes a change.

Completely the wrong order delivered

The food was cold and the service was absolutely terrible

I got 17 chicken nuggets when I asked for 20 and I never got my bbq dips and my cheese burger was squished

fantastic food fantastic driver thank you

No complaints on this order, this has to be the best order I have ever received food was all cooked perfectly. Thank you!

I said don't knock.....and he knocked on the door really hard and ran off

Pain in the butt to get out of the car park due to where it is but a good mcdonalds

The delivery driver was rude. And he didn't even get out of his car. he just past my food from his window.

the whole meal was stone cold, the chips were sooo cold thay they were inedible and the burger wasnt much better.

Missing food rang up and no help kept getting passed to different people not happy

Both my fillet of fish burger boxes were open . Didnt receive my dips with the mozzarella cheese sticks . And didnt receive my tripple cheese burger

worst delivery I have ever had the food that did come was stone cold the drivers attitude was rude I ordered to big mac meals a coke and a coffee 20 chicken nuggets with dips two mc flurry I only received two burger and two chips and someone else's banana milkshake when I called the mc donalds to complain I was told they don't want to deal with complaints call just eat and put the phone down I was offered a refund for the food I did not get I still don't have my order

I ordered thought just eat the food that did come was stone cold the driver had a bad attitude I order two big mac meal a coke and a coffee and two twix mc flurry and 20 chicken nugget the only thing that came was the two burger and chips and someone else's milkshake and the food was stone cold when I rang to complain they said they can't deal with the complaints call just eat who don't have a number and said I can get a refund but not my order worst store ever

The staff have a really bad attitude got food order wrong and did not care

Great courier. Mac Donald’s failed to deliver within the hour cold food no sauces as requested very disappointed in Mac Donald’s today

Food was warm and good quality, but the order was missing all dips, which I paid extra for.

my meal arrived with no chicken in the salad. its ok refunding the cost of the meal but i had to pay servixe charge and delivery for a box of salad and a bottle of water then go out abd get lunch. not good enough

Place wasn't as busy as other McDonald's but the service was so slow

Why are they unable to get any order right at the Paignton branch. Something is always missing.

Shame they never have enough promotional items, like the new American blueberry flavour drink they've advertised excessively.

As always the McDonald’s continues to astound to always get the order wrong! Receipt on the bag and inside but still can’t get it right. No chicken select. Just the nuggets. Most were squashed and dry with very little sauce just look unappetizing!

4 x chips missing And the burgers were cold!

Food never arrived, no phone call to ask where we live, even though they have a number! Phoned the restaurant, they couldn’t help obviously, as always poor poor poor, how hard is it to call someone if you can’t find the property!!! 🤷‍♂️🤷‍♂️

Both of our drinks and mcflurries are not here!!!

Absolutely disgusted overcharged me have a double burger I ordered a triple and sent frappes we ordered milkshake I am disgusted and overcharged too !!

Oh dear, normally good food and service but today they had a bad day. Ordered at the counter and the girl put the order in wrong. Didn't notice until the order turns up. My wife took her order back to exchange it, this has happened here and other restaurants before and normally handled quickly and efficiently with no fuss. Today the gentleman seemingly in charge seemed to take it personally, blaming it on us, throwing the wrong order in the bin and went off in a huff to retrieve the correct order. So 35 mins after first placed the corrected order arrived after repeatedly checking for it at the counter. By then I had eaten my breakfast! Happy birthday me! The lesson here for business is when things go wrong you are judged by how you handle it. McDs please note!!! I have given feedback online and got a 2.99 voucher for a big Mac. No thanks!

Service was slow, I had to request the drinks to be redone as they were sat on the counter for 10 minutes.

We didn’t get the correct order

The delivery driver was very friendly and very polite

I ordered 5 dips and none arrived in my delivery ..how difficult is that????

absolutely horrendous service. food is stone cold like its just come out the fridge and my milkshake is basically just water. I want a refund for my order this is terrible how can you get away with this!!!!

Don’t normally recommend ordering MDs as it comes cold but today it come warm and edible pleasantly surprised

Not the drivers fault but it was late

No straws no dips no napkins food was on time !! Not exactly that happy with the dips not being here or straws as I paid for them did not cost a lot but that is not the point you need to sort it !!

went to wrong address, hardly spoke English

The driver was just waiting for his shift to start at 2 he said. He was sat for 10 minutes the ice cream was melted and ruined and the food was cold.

The food was actually cooked (minus the burgers which were cold), the staff were all smiling and actually reheated the food without complaining! The floor was covered in food everywhere

No chips with the kids meals and the 4 nuggets was missing. I rang McDonald’s and they told me to get in touch with just eat, 3 very upset children. Delivery driver was on time and nice but another than that I’m very upset.

food was only just warm and the delivery try left my food on the floor, and walked away. he didn't even wait for me to open the door.

Didn’t put both double sausage egg McMuffin but somehow remembered the free one

Food was not very hot, considering it was busy I would have expected it to have been freshly cooked. Drive through closed.. member of staff at crossing / entrance not really doing much just watching the carnage of people not being able to drive in and park, then having to do 10 point turns to get back out. Staff at counter couldn't manage a thank you, or a response when thanked. Not the most welcoming place I have visited.

McDonald's forgot my large fries once again

My pancakes didnt have syrup but i ordered them with syrup my fanta came with two lids i dont know why and the sausage and egg mc muffin it was really dry and the hashbrowns were cold

Missing part of my order which I will now have to re order an pay extra not happy!

Delivery driver was rude. Food was hot tasty

Payed £30 for 3 wrap meals and only got 2 wraps and no chips

took so long to get here there was only 1 portion of chips when we ordered 2 there were no sauces when we ordered them the chips were ice cold the burgers were cold and only got 3 of the garlic cheesy breadsticks when i was meant to get 4

Half my order was missing!!!! Not good service when don’t get what you pay and ordered!!!

I was really relying on my food to be reasonably on time as I had a busy evening. It came over 40mins late and cold. I don't blame the courier. This business model clearly doesn't work.

Was the worst takeaway I’ve ever had was stone cold by the time I got it

Once again I’ve ordered and they’ve left stuf out that I have paid for no dips

ordered 2x double big macs with x2 fries , and 2x bbq sauces . only 1 portion of fries and no bbq sauces

So many staff running around like headless chickens. Food took ages.

A busy site, with only a small car park, but right next to Sainsbury's

food arrived freezing cold took over 1.5 hours to arrive from ordering and to top it off half the order was missing