McDonald's in The Vale of Glamorgan

It’s all freezing cold iv had to heat it all up in the microwave

I ordered my meal at 8.47 am I got it at 10.14 am plus it was cold not acceptable

Food was rubbish and frezzing cold

I didn't receive one of my triple cheese burgers and no sauces

he counts find my house even though i got a plaque on the wall with my number on there. I stood on door step in the end.

None of my hash browns are in the bags, think they must have been forgotten

Big Mack was missing a burger in the top part not happy at all chips where stone cold

Thanks to just eat and deliveroo and all the other delivery services, this place has gone downhill. Walk in customers are no longer a priority. Food is always cold. More interested in getting the deliveries out.

food missing yet again,poor customer service on McDonald's part,won't be ordering delivery again

ordered a milkshake but got a coke also ordered a brownie but didn't receive it, I'm not happy.

I ordered a wrap meal and it didn't turn up on the recipe or wasn't in the bag

Rude staff. Queir Mullet man vurberly asulted me through the window. As a new comer to McDonald's and Wales for that matter I feel wholeheartedly let down but not just that. Also let down. All this said. Probably will come back again. It's maccies at the end of the day 5 starts. Many thanks, Many thanks (in Welsh)

Food. Fries undercooked. Service. Seemed slow but was busy. Atmos. Kids liked the play area.

It's a long time since I last ate at a McDonald's and I'd been looking forward to trying their Fries. I've never thought the burgers were very tasty but then, I don't have the barbeque sauce and the gherkins. This time the burger was even more of a disappointment. The meat lacked flavour, the cheese too, and the bun was well beyond doughy. But the fries were the real let down. True, they weren't greasy but there appeared to be no seasoning and not much taste. But you should realise that this review is written by an old person and if McDonald's lights you up then you'll ignore it.

Big mac meal was missing rest of food cold

All of the food was freezing cold to the point we couldn’t eat it

Delivery driver was lovely. Food however was Luke warm & missing items

Food was cold, chips tasted stale

Never open late even though claiming 24hrs

Quick delivery and worth the money 💰

Great delivery driver. Food arrived hot. Thank you

Still waiting it's not delivered

very cold and no curry dip again

the food and delivery are fine it's just they keep missing loads of items

chips are cold and I've got chocolate milkshake instead of banana

Drinks and food has all spilt out. Driver did replace drinks following this but still not a great service.

Either drive to another McDonald's or go somewhere else! The service here is diabolical. I try to avoid this place if I possibly can but sometimes I'm passing and think to myself, "maybe it's improved". Sadly it never seems to. Last week I sat at the speaker for some time waiting, a car then pulled up to the other speaker and was greeted straight away. I drove off! Today I waited at the speaker and was sat for 3 minutes 40 seconds. It doesn't sound long but that's a long time at a drive through. I then drove to the first window to order. It was unmanned. Waited for another minute or two then got to order. A nice simple order, 2 coffee's and 2 flatbread's. The 2 cars in front took a long time. I thought that would give time to get my order ready. I thought wrong, the flatbread's were quick but the coffee took an age. The whole experience took 11 minutes, there was no one waiting at the speaker when I arrived and only 2 cars ahead of me. Not acceptable when people are trying to get to work. Hopefully I learned my lesson this time.

Women work in side and she She shouting at me. And she don’t care when I till her I want my order . She no good work and just talk with her friends and laughing . I am just waiting long time she is really really bad with me

Why I order from here I don’t know! Every single time food is missing from

tell him to deliver to 7 ty cefyn road

always missing some food items never gives any straws, obviously the workers are not bothered because it's not the first time

no tips for the chicken nuggets no straws for the drinks

I did not receive all of my order. I've applied for a refund but haven't received it yet

fries stone cold, no dips for nuggets, burgers all cold

didn't receive the cheese sticks , can't get a refund because over the last few weeks the service has been terrible items missing, drinks spilt . seriously need to think how items are packaged and ensure everything ordered is in the bag .

food was cold and always forgets Dips!

AVOID AT ALL COSTS chips are always cold the burgers are average anything chicken is terrible both my 3rd old and my partner have had bad bellies due to having the chicken would never order again

Driver spilt half my drink half my order is missing, no 9 chicken nuggets in the bag, no chicken mayo in bag.

Food cold so should have separate bags for the drinks and food

Absolutely freezing food spilt drink spilt, cheeseburgers mashed up

Changing my review due to too many terrible experiences. Food: 9/10 times something is missing. Service: very unprofessional, and poor. A restaurant where there is clearly no discipline, no respect and just no need to better itself.

Had to wait a perfectly long time with screaming kids in the car all I wanted was chicken nuggets

Delivery driver was lovely and the food was actually warm this time

always forgetting things surely something has to be done

Fries half full and serving hot chocolate that went straight in the bin as nothing but brown Luke warm hot water For the prices it's not good value atall

Food was great today, order was all correct and the hash browns were fresh and crispy!

Need to update your map as the sat nav your drivers are using keeps taking them to the wrong address, which causes delays and food getting cold and sometimes the drivers get annoyed as well

The chips are like cardboard and freezing. The burgers and nuggets are cold I’m absolutely livid

Can’t say if delivered early or on time as wasn’t watching but it came quickly so happy with the service

Very fast delivery and 100% recommended

driver lied about spilling my drinks even though it was dripping out of the bag, he was very rude and laughed at me .

Absolutely shocking not 1 drink and 2 items just delivered how u got it so wrong is baffling

My drink was spilled all over the bag and all over my food!

The driver had given me someone else’s order.. even tho I gave him the code.. I randomly McDonald’s and they said there was nothing they could do about it.. the food that we had was nothing we would eat

Delivery time changed three times, so it may appear it arrived on time, but well over an hr for a restaurant literally 10mins away.

always something I don’t know why I bother to even order, if it isn’t cold the drinks have spilt if it isn’t that it missing items. Like how can you miss items you’ve ordered

Rude staff taking my order. Could barely get a word in during my order without the staff saying what else do you want.

items missing from order and food was cold.

Orders sauces and pay for sauces and there isn’t one sauce in the bag and this happens all the time

McDonald's you forget all my burgers so i will keep giving bad reviews not once have you got my order right

i spent 34 pound . to receive no chilli burgers just double cheeseburgers and no cheese bites. I ordered 2 portion. how on earth can you get the order so wrong. I would like a refund !

My cheese burger and fries might aswell have been sat in a fridge and there’s not one sauce either

The hot chocolate was basiaclly milk it was so cold, the pancakes were stale and hard, the McMuffin was apart and cold, and the wra

There is always something missing

Food was missing from our order yet again and the food we had received was freezing cold!!

Always to busy and never a free table.

driver was very fast and professional

Took hour and half for food to be delivered was cold and nit nuce at all

Food was very cold and ended up in bin. The ice cream was warmer

Brownie and cookie were missing from the order

TookAn hour to leave the restaurant

My big tasty came with just a patty no sauce so basically just a hamburger and everything was cold

food was freezing again won't be ordering online again

Used drive through. Friendly, efficient staff...thank you Nicola! Veggie wrap was good, as was the rest of the order.

Busy at times but service is generally quick and food is hot

Always wrong tell myself all the time not to use the service waste of time

Food was very cold , should put cold drinks in separate bags and kept in another compartment. Makes the food go cold quicker.

Food was cold, no sauces as ordered and no salt on fries

Disappointed as 2 items missing and no sauces for the children’s happy meals which resulted in drama 😒

Food was vile, delivery driver was very rude and disrespectful. Was missing food I.e chicken nuggets. Drink wasn’t sealed. Just a very poor service

Cold chips took ages and no dips

it says my food was delivered but it WAS NOT

food was cold and the big tasty didn't taste right wasn't nice and cold poor

Chips were soggy my drink had only %80 of the liquid left, no straw either and everything was cold

Food freezing how is it that I live down the road yeah all The food is freezing and un eatable

Order always comes wrong. Done an order without pickles and onions on a kids meal and it came with it still in the burger

delivery driver was screaming at my 13 year old daughter because I was trying to get the code up on my phone for the order!

food was cold and delivery was late. Bit believe this to be the restaurants fault

My driver stopped off for 20 minutes at a different restaurant to pick up another order and my food is stone cold

food was freezing when arrived had to warm up in the microwave, very disappointed

food was very cold no dips no straws not happy 😒

Don’t know why mc Donald’s gives the option of sauce as they never send any!!!

had a full coke spilled in the bag

We received the wrong food not what we ordered only one item was correct so disappointed after a long day in work .

McDonald’s forgot straws and requested condiments

Freezing cold food and melted mc flurry’s all in the bin

again our drinks were spilt all over our food? Drinks wasn’t in a separate bag like usual they was in the same bag as food so everything was dripping wet

Fruit bag missing from happy meal and burgers were cold so where the nuggets from happy meal

again no sauces and milk shake tipped everywhere

forgot my milkshake and got the wrong milkshake