McDonald's in The Vale of Glamorgan

order missing X2 double cheeseburgers usual with McDonald's always something missing

food was freezing. missing items. and drive had no clue where to go

Food is freezing cold Came very late with a lame excuse

Yet again Culver McDonald's gets my order wrong... No chips this time. And a triple cheese burger instead... Didn't even order it.

All our food was freezing cold and the fries were all rock solid and dark. The burger buns were also super chewy and then all soggy inside. Burgers were also incorrectly made with all the wrong toppings. Worst order we've had from here in a while

Food was freezing and they kept changing the time

Food was cold and items missing

1 of the hot chocolate spilt everywhere so only have 2 drink

Good was cold yet again. Asked for four sauces that come with the nuggets but only received two. Ordered a plain cheese burger but the put onions on it.

drink was soggy and got all my food wet

Ordered a deluxe duo and was only sent the fries. No burgers were in my delivery

Food was hard and cold, I ordered for delivery at 7.30, it was late

Took 3 hours to arrive an when it did was freezing cold had to warm it up

Food was cold. Overcooked. Waste of money.

i did not receive my order The address was incorrect i messaged the driver

Cold chips, missing burger and sauces

Surprising a good experience today, the food was correct, hot and on time.

placed order 45 minutes ago and said the order was 6 minutes away but ended up being about 25 driver finally arrived with food and everything stone cold

My daughter has been waiting for our 1 night a week and the food is freezing not happening

not only did the delivery take almost an hour and a half i was also missing multiple items. the delivery driver was very polite and apologetic even though it is not his fault the food was not placed in the bag. I am very unhappy with my service today!!

Great!! The driver arrived early with a smile and a song…A real character.

McDonald's have left my daughters burger out of the happy meal she only has chips wich are stale and freezing cold as always no straws my foods freezing cold, and I watched the driver he come straight here on the map so it's not his fault

My food was cold and my order was wrong

Katsu wrap and fries cold and chilli burger Luke warm. Coke was flat. Very disappointed

from the time we placed the order and then received it was way to long no wonder the food was freezing cold

Unfortunately no stars missing item from order. Not the first time either tbh. Chips werent that warm either. Shame really.

Food had stickers on with extra sauce and extra salad extra onions think we’ve been played a prank on all our food was ruined

the burger was made at 10 15 as per order sticker and sat there till was delivered at 11 pm everything was ice cold and bottom of bun as the top awful

this is the 3rd time now that my drinks has come being spilled everywhere it's a joke sort your driver's out mcds

Delivered wrong items, I'm not sure how you could mess up a simple order!

Food was freezing cold, drink had spilt into my McFlurry

my mcflurry came melted and it took a long time to get delivered

food was cold and not warm wasnt waem

Ice cream had melted on arrival

Items missing..every single time there always something missing

We ordered McDonalds. The fries were in both half empty containers, and the Mcflurries were also only half filled. Our two meals combined would barely have made up an individual portion. We called the manager at the restaurant, who didn't offer any support or understanding, simply apologised. All food was all cold. The courier arrived at the restaurant at 18.50. The receipts state the transaction was completed by 18.50. Courier left at 19.12. Food arrived 19.20, our house is 6 mins away.

Wasn’t happy with the food everything was freezing cold and was missing a burger really not happy with this order at all!

All drinks and ice creams missing

The driver was awesome,what a nice guy

Courier was on the phone as he delivered and was very rude

there was only one end of bacon in the bacon cheese burger. I have a photo of proof it was shocking all cold end of

A hour late, phoned the restaurant and as how they they said it would be leaving soon, drive told us he had a accident at the restaurant, that’s the reason for delay, food was really cold and not happy with the credit you added!!

Chips were cold katsu wrap was hard and cold nothing in the order was fresh

I ordered the 4 muffin deal and it didn’t come with four hash browns

Was not delivered but still charged. Driver marked as delivered fraudulently

Missing items again! Food missing and supplied drinks with no straws. Shambolic.

most of the food & drink was cold.

Burger and chips were cold and I couldn't eat them

picked up by driver at 18.15 delivered at 19.11 cold food nice one

It’s all freezing cold iv had to heat it all up in the microwave

he counts find my house even though i got a plaque on the wall with my number on there. I stood on door step in the end.

Food was rubbish and frezzing cold

I didn't receive one of my triple cheese burgers and no sauces

I ordered my meal at 8.47 am I got it at 10.14 am plus it was cold not acceptable

None of my hash browns are in the bags, think they must have been forgotten

Big Mack was missing a burger in the top part not happy at all chips where stone cold

Thanks to just eat and deliveroo and all the other delivery services, this place has gone downhill. Walk in customers are no longer a priority. Food is always cold. More interested in getting the deliveries out.

food missing yet again,poor customer service on McDonald's part,won't be ordering delivery again

ordered a milkshake but got a coke also ordered a brownie but didn't receive it, I'm not happy.

I ordered a wrap meal and it didn't turn up on the recipe or wasn't in the bag

Rude staff. Queir Mullet man vurberly asulted me through the window. As a new comer to McDonald's and Wales for that matter I feel wholeheartedly let down but not just that. Also let down. All this said. Probably will come back again. It's maccies at the end of the day 5 starts. Many thanks, Many thanks (in Welsh)

Food. Fries undercooked. Service. Seemed slow but was busy. Atmos. Kids liked the play area.

It's a long time since I last ate at a McDonald's and I'd been looking forward to trying their Fries. I've never thought the burgers were very tasty but then, I don't have the barbeque sauce and the gherkins. This time the burger was even more of a disappointment. The meat lacked flavour, the cheese too, and the bun was well beyond doughy. But the fries were the real let down. True, they weren't greasy but there appeared to be no seasoning and not much taste. But you should realise that this review is written by an old person and if McDonald's lights you up then you'll ignore it.

Big mac meal was missing rest of food cold

Delivery driver was lovely. Food however was Luke warm & missing items

All of the food was freezing cold to the point we couldn’t eat it

Never open late even though claiming 24hrs

Food was cold, chips tasted stale

Great delivery driver. Food arrived hot. Thank you

Quick delivery and worth the money 💰

very cold and no curry dip again

Still waiting it's not delivered

the food and delivery are fine it's just they keep missing loads of items

chips are cold and I've got chocolate milkshake instead of banana

Drinks and food has all spilt out. Driver did replace drinks following this but still not a great service.

Either drive to another McDonald's or go somewhere else! The service here is diabolical. I try to avoid this place if I possibly can but sometimes I'm passing and think to myself, "maybe it's improved". Sadly it never seems to. Last week I sat at the speaker for some time waiting, a car then pulled up to the other speaker and was greeted straight away. I drove off! Today I waited at the speaker and was sat for 3 minutes 40 seconds. It doesn't sound long but that's a long time at a drive through. I then drove to the first window to order. It was unmanned. Waited for another minute or two then got to order. A nice simple order, 2 coffee's and 2 flatbread's. The 2 cars in front took a long time. I thought that would give time to get my order ready. I thought wrong, the flatbread's were quick but the coffee took an age. The whole experience took 11 minutes, there was no one waiting at the speaker when I arrived and only 2 cars ahead of me. Not acceptable when people are trying to get to work. Hopefully I learned my lesson this time.

Why I order from here I don’t know! Every single time food is missing from

Women work in side and she She shouting at me. And she don’t care when I till her I want my order . She no good work and just talk with her friends and laughing . I am just waiting long time she is really really bad with me

tell him to deliver to 7 ty cefyn road

always missing some food items never gives any straws, obviously the workers are not bothered because it's not the first time

no tips for the chicken nuggets no straws for the drinks

I did not receive all of my order. I've applied for a refund but haven't received it yet

didn't receive the cheese sticks , can't get a refund because over the last few weeks the service has been terrible items missing, drinks spilt . seriously need to think how items are packaged and ensure everything ordered is in the bag .

food was cold and always forgets Dips!

AVOID AT ALL COSTS chips are always cold the burgers are average anything chicken is terrible both my 3rd old and my partner have had bad bellies due to having the chicken would never order again

fries stone cold, no dips for nuggets, burgers all cold

Driver spilt half my drink half my order is missing, no 9 chicken nuggets in the bag, no chicken mayo in bag.

Food cold so should have separate bags for the drinks and food

Absolutely freezing food spilt drink spilt, cheeseburgers mashed up

Changing my review due to too many terrible experiences. Food: 9/10 times something is missing. Service: very unprofessional, and poor. A restaurant where there is clearly no discipline, no respect and just no need to better itself.

always forgetting things surely something has to be done

Delivery driver was lovely and the food was actually warm this time

Had to wait a perfectly long time with screaming kids in the car all I wanted was chicken nuggets

Fries half full and serving hot chocolate that went straight in the bin as nothing but brown Luke warm hot water For the prices it's not good value atall

Food was great today, order was all correct and the hash browns were fresh and crispy!

The chips are like cardboard and freezing. The burgers and nuggets are cold I’m absolutely livid

Need to update your map as the sat nav your drivers are using keeps taking them to the wrong address, which causes delays and food getting cold and sometimes the drivers get annoyed as well

Very fast delivery and 100% recommended

Can’t say if delivered early or on time as wasn’t watching but it came quickly so happy with the service

Absolutely shocking not 1 drink and 2 items just delivered how u got it so wrong is baffling