McDonald's in Bassetlaw

If not closed because of lack of staff, the computers are down and will not get served. Slow service when you do get served. Just because you go at 0300 hrs, when you really need them as no where open, you get let down on a regular basis.

Excellent McDonald’s fast service

Unfortunately the disabled toilet door doesn’t secure properly and is clearly used as a dumbing ground for cleaning equipment. Big shame

I'm just Guna say this Just drove to maccies Mile long que Got a big tasty meal with a full fat cola no ice cubes and a double cheeseburger I paid cash Got to the window asked for 5 tomato dips and 5 sweet chili dips The girl gives me 4 of each Gives me my meal A quarter of the coke was missing I said "can you fill my coke up please to the top there is loads missing " The whole work forced stopped with their mouths on the floor gob smacked like I was jesus Christ just scaring at me Drive home 5 minutes yeah Chips hard cold seriously Big tasty hard cold like fridge cold Coke is literally not coke. No fizz and gas water with some sort of syrup I'm guessing Hand on heart, £11 of dirt Haven't touched the freezing double cheese burger yet Should get my money back

Keep going to McDonald's with my kids. And through the drive through very poor service. They want to get a new manager in everything is going wrong. Just had a break muffin one tiny piece in it, bacon. Across milkshakes , never the right flavor talking back many times

late again, food stone cold and courier extremely rude!!!

Food arrived hot and on time guy delivering was very polite.

Nice just not hot enough why can’t they make it hot enough I don’t now

cold food, spilt drinks. soggy straws. flat coke. cold wrap which is not ideal to microwave

no ash browns so need a refund

Food was cold food was missing

No napkin asked for sugar didn't get any

Good as expected but i just have bad luck when it comes to the drive through. Always end up in a grill bay, it must be my bad timing though.

McDonald’s gets the order wrong nearly every time the people they employ haven’t got a brain between them

Shocking i ordered food for just under £50 to feed 4 of us, drinks came and a happy meal and some nuggets the rest was missing. i tried to phone and i was hung up on and then the phones was turned off. terrible

Order was wrong Missing items Wrong items sent (ordered 1 large mcflurry was sent a small one) All 4 lots of chips were stone cold

The order was incorrect, the delivery was late. I will order again as the food is good but not impressed some of the order is missing!

my order was not delivered but it was marked as delivered did not receive it

Opened it started to eat n it’s stone cold

It was my first time using the app, as I anticipated it being problematic. Got my food, in good time, tho they left the big Mac out of my meal.. which kind of confirmed why I’ve been reluctant to use this service. Not just eats fault, but ya know

Always nice snacks service slow and busy.

Slow af just like retford road and the food is always cold. AVOID AT ALL COSTS!!!!!!!

Everything you expect from a mcdonalds. The guy clearing tables and keeping the place tidy did a fantastic job. It's a tight car park and not a huge amount of spaces

you forgot my happy meal McDonald's

Best McDonalds we’ve had in a long time! Food was hot & everything tasted yummy

food looks like its bin thown all over the restraint before making it to my work place

Food was ok but it would be nice just once to get a full cup of coffee instead of it all being in the bottom of the bag

To much sauce on new McRib bits nothing to shout about

second time in a week no milkshake

Good burgers. Earn points and get money off.

Quick and reliable will be ordering again

App not working so lost discounts on price

chips stale and cold burger cold drink wasnt full shocking

fries were a little salty, food warm, polite delivery driver

The food was cold, I have been refused a refund because it was delivered on time. But I believe that the food was probably cold before it was collected by you. The fries were not just cold, they seemed old.

So the food I ordered that did not get delivered!! has been sent back out to me hour later chips like cardboard and stone cold food shame on you and McDonald’s for this terrible service

It all came cold, my burger came with a half patty and a enough lettuce to feed a 100 rabbits, and no sauce

the food was fantastic however I didn't appreciate the driver knocking on my door with a cigarette in mouth stinking my hallway out

The sausage and egg McMuffin was fine but the two hash browns had to go into the bin because they were stuck to the wrapper wouldn’t come out and the outside of the wrapper was swimming in grease was all over my hands , clearly they had been took straight out of the fryer and put in the bag, only way to get them out of the bag was to scrape them off with a knife , wasn’t messing threw em in bin, very disappointed waste of money

Couldnt eat the chips they were dry and cold. Noticed on the map when thecdriver was on his way that he went the long way round. Not sure whether had another delivery however this was probably the reason the chips were cold. Burger was okay.

Clean, quick service. Can't go wring on this occasion

late as always even tho ya pre order it 2 hours before

Could have been a bit warmer and for some reason there app keeps sending to another street good job I can see them from were we live

Food was cold , won't use just eat again

Usually good but on this occasion, burger buns dry and burnt, chips were cold, no milkshakes or mcflurrys available..self service machine card reader not working, had to que and wait for several customers to pay and collect before getting my order through.

I specifically asked for no pickles but pickles were on my burger. I took a pic of the instruction and the pickle.

Absolutely mega breakfast wraps all delivered piping red hot and the drinks came earlier than expected can tell they where cooked fresh as the packaging wasn’t saturated in moisture/ grease

I enjoyed my food, but many people were annoyed as for some reason the app was done. Workers were helpful enough, and the people who served me food were very nice and helpful

It's a McDonald's, clean and good service.

Fresh food, fast service, clean and tidy, nice atmosphere

I was given a banana milkshake that was mixed with chocolate milkshake. Was awful, everything else was ok.

We received the wrong order, we attempted to contact the store, who wasn't helpful and just told me to contact just eat. And re order again. The order was over 50 pounds, how can a store and a company expect a customer to spend 100 pounds now and then wait for a refund of 50 pounds a week later. Disgraceful service.

Says open 24 hrs but don't believe it we have just called and got told not open till 6am

no milk with tea or syrup with pancakes!

They put loads of mayo on my burger even though I specifically ask for no mayo as I'm allergic

Food was cold by the time it arrived, chips tasted stale and hard.

I ben order large meals and they give me medium size 🙄🙄

Over 2 hours late, freezing cold food, missing items, drimks spilled over what did arrive. Looks like Ken Block had driven it here. Delivery driver was rude on top. Brilliant.

I have different drinks than I ordered I order Coca Cola and I have banana shake

This is a large fries, this is the 7th time in a row they have not filled the fries properly, but last night was the worst. This pic is their idea of large fries... Update: Another picture, side by side medium and large fries, this is now over the 12th time we've been and had this happen. I mean look at that... Whoever was on fries and thinks that is OK has some serious issues.

Asked for no egg, the wrapper said no egg but there was the egg so a waste of an order. The hash browns tasted wrong also.

Great service and excellent driver, thanks very much

Food down to the usual McDonald's level. Service was worse however in the drive-through. One of the lanes got three cars through before my lane took the order. Excuse was they were short staffed .... No excuse at 5pm. Disappointed

Was fine one off burgermeals was missing

Can’t even rate this drivers took food not delivered got aggressive

Very unhappy with my first delivery!! I ordered a Mac chicken meal no fries and meal cold!! I’ve but it in the bin

My large coke wasn’t even a small by the time I had got it. The driver had spilled it all over, the bag is soaking.

This isn’t the first time my food had been cold I had ordered a big order and it was cold but only got 3 pound refun they said which I’ve still not received and now it’s stone cold again

Tepid chips and a tepid burger you need to do better at premium prices we now expect a lot more!

Good place for a takeaway, I like to use the app and let the staff bring me my order. You have to park in the numbered bays, but this one has plenty, so it's not a problem.

It tooked 30 minutes to prepare my order,it wasnt the driver's fault,i understand it was just one person inside the restaurant for deliveries but i was still disappointed that took so long

I ended up with someone else’s food

My drink was half full it was freezing cold and there was no bacon on my burger

Order never even turned up but got marked as delivered.

Eggshell in egg , pestered by lady to fill online survey in whilst trying to relax

The one pathetic slice of bacon in the salad box, felt like a fever dream 😪

Missing food and missing dips drinks not brought either

I asked only for my onions to be taken off my philly sta k and i got a bare one with only pickles

the driver appreciated the tip he's a nice guy

Didn’t get right order/ missing items was awful to say

Fast and efficient....fairly quick turn around at drive thru for Saturday

I got my food and it all felt warm and only just 2 minutes after opening, all the food was cold, slightly warm at best. The fries were not even full enough. I eaten a couple chicken nuggets and had one bite of my burger and had to throw the rest out coz it really wasn’t worth it this time. So I would really appreciate some form of a refund thanks

The staff always mix orders ... I do say always as I never have had full order correct

The treatment of delivery drivers at McDonald’s is disappointing. Despite our efforts to ensure timely deliveries, the staff often neglects us, leaving us waiting unnecessarily. It is disheartening to hear complaints about being underpaid as an excuse for disrespectful behavior towards us. Many times, the food is ready, but the staff delays giving it to us because they are preoccupied with gossip or other matters they deem more important. This not only affects the service provided to customers but also undermines the hard work of delivery drivers. Delivery drivers deserve respect and acknowledgment for the important role we play in the service. It is crucial for Mc Donald’s to address these issues promptly and prioritize the efficient and respectful treatment of delivery drivers. Thank you for considering our feedback and taking steps to improve the working environment for all.

Hello, I want to share my opinion about this McDonald's, a large part of their staff on this site when you come to collect an order (as a delivery driver) they always choose to ignore you even if your order is ready which is very rude and I don't understand if they do it because they don't respect us or the job they have because what they don't understand is that we represent their customers who paid for that food and I want them to receive it warm not to stand on top of hood and to cool what is inside, I understood that in this city there is a McDonald's Franchise and I understand that they do not care about McDonald's customers and that is why there is a total lack of organization here, because in other cities it is different and you can see that they are not franchises, or at least they don't look like they are.

We're disappointed by how Mc Donald’s treats delivery drivers. We work hard to ensure timely deliveries, but the staff often ignores us, making us wait unnecessarily. It’s important that we are treated with respect and acknowledgment. We hope Mc Donald’s can address this issue and show delivery drivers the respect we deserve. Thank you for considering our feedback.

I am extremely disappointed with the way delivery drivers are treated at Mc Donald’s. Despite our role in ensuring orders are delivered promptly to customers, we are met with disrespect, delays, and lack of communication from the staff. Delivery drivers deserve to be treated with respect and professionalism, just like any other customer. It is disheartening to be ignored, made to wait unnecessarily, and receive cold food to deliver to customers due to the inefficiency and lack of urgency in preparing orders. I urge Mc Donald’s to address this issue and improve the way delivery drivers are treated. We play a crucial role in the service provided to customers who order through the app and should be valued accordingly. It is important that our concerns are heard and addressed promptly. I hope that Mc Donald’s takes this feedback seriously and makes necessary changes to ensure a better working environment for delivery drivers. Thank you for your attention to this matter.

The order says delivered but I haven't recieved it.

the order that came was brilliant but they forgot my nuggets but to add insult to injury they included the dip for them

Your standard McDonald’s. Very clean not too busy although it was lunch time and the staff were kind and friendly

I visit this Mcdonald's frequently, and I'm giving it 3 stars because they often miss including sauces in the bag or provide the wrong ones. While it's better than getting no sauces at all, you should receive what you order and pay for. Aside from that, it's your typical McDonald's experience. Check your bags for correct order/sauces before driving off, however if you get worng order/sauces and you're in a rush, that's very inconvenient.

Ordered fries for happy meal no fries ordered fries with Big Mac meal no fries

he parked down the street and was on the phone to someone instead of bringing it to my door! there was also food missing in this order which is disgraceful.

Driver went into town first and our food was cold when it arrived

Slowest drive through ever! 25 mins from ordering to getting food In drive through.

Gave me the 8 ketchups and 7 sweet and sour dips i ordered🙏 Excellent

Select was awful no knock on the door drink spilt everywhere

fast delivery and very polite driver, thank you

Never turned up!! Driver either had it for himself or delivered elsewhere😡

It was the hottest we’ve ever had just how it should be can not fault