McDonald's in Wealden - Phone Number, Reservations, Reviews

Went to drive through to order breakfast. I do this once or twice a week. Ordered meal deal and asked for the extra hash brown. This is normally available at a discounted price as part of the deal. Was told that the deal was no longer available and the extra hash brown was now full price. I advised the girl that she wrong. The manager also came to the window to say the deal was not available. I cancelled my order and drove to another nearby McDonald's. Strange, but the other Mcdonald could provide the discounted deal. The Wed's morning staff that I dealt with at Bell Farm are unhelpful and incompetent. Disgusting level of service!

All Food Luke warm fish fingers very dry and over cooked.

As you’d expect from McDonald’s only slower with a 50/50 chance of your order being correct

This McDonald’s is honestly a joke. They always serve the wrong drive thru lane first, leave you waiting, the orders are ALWAYS parked up, usually blocking the drive thru, just eat etc always get priority meaning things are utter chaos, and this latest trip they managed to get my order wrong 3 times because the guy serving wasn’t paying much attention and put my reg on someone else’s receipt and parked me up. It shouldn’t be this difficult. Ditch just eat and focus on the customers in front of you. Really is a joke.

Never ends up looking like the picture on the menu

Great staff, they are very kind and friendly. They made me feel special.

Lovely branch of McDonald's. Staff were really helpful and more than happy to clear up after me which I usually do myself. Restaurant was clearly along with the facilities there. It is a busy restaurant with the drive through but I didn't feel there was much of a wait for us eating in and ordering in store.

the food is always cold or the wrong food the service is not good they are rude and inpatient when i ordered my milkshake it was only filled halfway. the atmosphere is loud gross and dirty CLEAN YOUR RESTAURANT!

It's maccy ds, minimum wage and clueless youth, what more do you expect?

Don’t understand why it’s so difficult to put food items you’ve ordered in a bag. Always missing something!!

Ordered five chicken selects and got 4. Drinks were laid flat in the bag so the cola leaked most out of the cups 🤦🏼‍♀️

Real shame, 2 Big Macs left off the order, quite major things to forget off the order, dips completely wrong and fries were quite cold. First time it’s happened from here but still frustrating and disappointing.

no dip for the food I ordered and no straws sent for the drinks

Took the grandkids for a treat, the ultra-processed food looked and smelt disgusting.

wasnt on time.... tasted dry wont be ordering again from polegate

food freezing cold driver couldn't get the address apparently

food is piping hot, delivery lady was lovely & bang-on time, even included napkins, an extra sauce & extra straw! brilliant :)

unhappy both orders have missed items straight after each other I have spent so much an have unhappy children

All good and correct. Thank you.

Waited an hour and a half, order never showed up and updates stopped.

Food took an hour to get here, it was cold and part of the order was missing......very poor. I don't know why it's soooo hard to get it right. This must improve because it happens all the time at the Polegate branch.

Yet again my order wasn’t complete missing a lot of food items which I’ve now had to share our food between the kids as some of their food didn’t come either also it’s rare that I ever get straws and sauce that I’ve asked for and being a loyal customer this shouldn’t be happening

poor didn't receive my order, even though this app says it was delivered.

Always check your take away orders as they fail to put everything in the bags. I got home just to find out that the burger for the birthday boy was missing. Many thanks, McDonalds ...👎👎👎

Rang me to come outside and collect it!!!! I live in a house and should of knocked on my door!

was out for delivery for 30 minutes turned up freezing cold

I didn't receive the correct order but it was hear and hot.

everything was cold and disgusting was the worst mc donalds I've ever had

Food ordered never actually arrived! Although just it logged it as delivered…… someone enjoyed a free dinner tonight!!

twice in a row I have missing items

cold food. chips were like cardboard

Wouldn't call it fast food anymore and not cheap either

Not the fault of the delivery driver but the house number was missing and the food was 'Stone Cold'

No toy in the happy meal No straws for drinks No condiments Looks like its all been thrown together as chips not in their bag in happy meal, burger box open

Orde through McDonald's app for breakfast delivery every time staff can not pack an order always missing item when contacting McDonald's their manager was not happy to assist advised to contact Uber but I ordered through McDonald's app. Do not order delivery as you will never get a complete order.

Awful. Food was freezing cold.. Specifically asked for curry sauce with nuggets and extra curry sauce, none was supplied. Never ordering again!

Long wait for cold food. It sounded like every alarm in the kitchen was going off non stop and no one knew what to do about any of it. Clearly don't know how to manage the POS either as I ordered and paid for a sauce that they did not have in stock. Was not offered a refund. Could not get out of there quick enough and won't be going back.

Very good lots of kids running around

Half of my food was missing and was cold upon arrival.

Ordered 5 x chicken select meal, no straw, no dips (specifically clicked on the dip section)

ordered food at 1845 arrived at 2000. food and coffee was cold. no straw for the coke. very disappointed

I ordered my food at just gone 6pm and didn't get it until 7.15 pm. The big Mac and the fries were stone cold, and my milkshake had melted to almost a liquid, and no straw was there either. In all the worst service I've had, and wont be ordering off them again.

For everything I ordered was cold

ordered large chips got small, asked for dips got none.

Took so long to arrive and when it did it was cold

Missing items that I order but still waiting for just eat to come up with a decision. I would like the money back that spend on the food that I didn't get

delivery was great. order was wrong I overpaid and got lesser items than I paid. delivery driver was spot on though.

Terrible presentation. Doesn’t look worth eating. Thrown together and burnt!!

Half the order was missing! Rude staff when they were the ones to mess it up in the first place. Train your staff better!!!

Missed both McFlurrys from my order and my 9 McNuggets meal only came with 6 McNuggets and they’ve forgot the straws and sauces. Seems to be every time we order now there’s always stuff missing.

this was a good order, fresh all.items there packed well. prepared and delivered very quickly. thank you.

Went for the new oreo frappe...don't bother it's watery and horrible BUT all the food was great.

Clean and tidy, pleasant staff, children play area

didn't receive my order absolutely terrible yet again

Food was hot and fresh, served quickly and hot drinks nice and hot

Bag wasn't sealed. Items were missing. Food was cold. Driver was at the restaurant for ages so wasn't him, was definitely the McDonald's. A joke

Amazing! Food is still hot, came super quick and remembered everything!

Originally the time showing when we ordered was 20 mins. We got the food 1hr & 10 mins later. When the food arrived it was stone cold and the ice creams were just liquid and inedible!

Delivery NEVER happened and restaurant informed me that food was still waiting to be collected after 2 hours!

says order delivered but no one has came?

had constant missing items and just wrong items in my orders, it's usually nothing big but sometimes I'm just missing the main part of my meal or it's something completely different. only reason I don't give 1 star quality is so far they have always been good at providing refunds.

Ketchup ordered but not recieved.

I ordered the 4 burgers and 4 portions of fries and only the burgers have arrived, the fries werent in the bag

The chips were cold, the burgers were cold, the Coke was 3/4 of the way filled with no ice. The milkshake was spilled. And the driver waited a good five minutes before getting out of his car and delivering our food. Very poor service.

one problem I ordered banana milkshake and was delivered a vanilla milkshake

did not get everything I ordered

Order was correct and hot for once 👌🏼

Gave me the wrong milkshake asked for a vanilla milkshake and you gave me a banana milkshake

NOT 24hr as claimed on Google. Hasn't been for over 2 years, it appears...

Some of the items were cold and some were missing

Breakfast bap was cremated on rim , told member of staff , she said I could get a refund but didn't bother

I've just finished my Big Mc (and enjoyed) had all my order, unlike last time when I had fries and something else was missing. The wrap and fries are for my tea, the last time I had this oh, my did I enjoy it never had before will have it again,

Wrong food given and loads missing

all the food was cold took almost 2 hours wasted my money

Food was completely cold. kept extending the delivery, took an hour in the end and I couldn't cancel the order.

Every time I've ever been they forget part of our order. Should have checked this time, got home and missing half the order!

didnt think it would be so quick, very happy

Unbelievably good again, all order perfect, food hot and free chicken nuggets. Delivered with a smile. Thank you again McDonalds Polegate.

15-20 mins wait for a fillet fish and small fries through drive thru. They had 10+ mins to prep at least. (Time in queue) then sent me to parked bay. For another 5+ mins

Cold food, no straws, no ketchup!

It was cold and the lady just knocked and placed the bag on the floor and left didn’t get change to open the door before she was back in the car

Unable to add items into burgers anymore. I usually ask to add cheese but can't now eventhough I would normally pay 40p for it. Burger then came with no sauce because the kitchen staff couldn't be bothered to change the sauce gun. Ridiculous.

Big Mac meal with no Big Mac, awful

Next time use the bell or call me guys, I just got my order from the doormat, cold af.

Food was rubbish, cold and very few chips

McDonald is McDonald. Usual thing here. But very friendly and helpful staff.

Good food if milkshake isn't working replace with another drink!

Food was cold no straws for 3 drinks

Orderd on Uber eats the big mac wasn't nice there was no cheese yes it was there felt but it came cold wrong milkshake as well

Good was delivered to wrong address even though address is stated on the delivery info

Meal arrived on time but fries where cold

Doughnuts we're not included in my order

Food was cold when it was delivered

he got lost all food was cold we chucked most of it away

Yet again orders not being checked before leaving the Restaurant. Bit difficult drinking milkshakes without straws. Wouldn’t have been too bad had I ordered a fizzy drink…

Clicked on Desserts for two but did not go through!

my order never arrived,even though the app said it got delivered

Fix the air con the restaurant is ridiculously hot god k ows what the kitchen is like

It wasn't quick at all. We said it can't really be called 'fast food' anymore. The fries weren't their usual yummy selves. Burgers were good. Toilets were good and clean.

Don't go on lunch or dinner time.