McDonald's in Wealden

Fun area for kids to play in. Staff are as you expect in McDonalds but it's not that quick for take away. Food seems to come quicker if you sit down. Drive through is quick but they always forget the sauces so make sure you remind them!

Fries raw. cheeseburger squashed and tasteless. waste of money. never again.

Always have to park up not enough spaces!

The food was cold after waiting 25 minutes in the drive-through parking space, not the best experience

Awful breakfast run, ordered to wait 30mins for breakfast food other people were waiting ages and all the orders were wrong missing things even people who ordered from the car had to come in to get the drinks. On top of this we all watched as they prioritized the deliveroo drives etc they walk in waiting one min and go like we don't matter. Would never recommend don't really understand how we waited as long as we did but it seemed like we were being pushed aside for the delivery orders so we just kept waiting

We had to wait for a long time for our food, I know that they were really busy, the food served was not how it looked on the picture that's for sure, but it was hot and cooked properly, I didn't use the loos but they do have them

Rian was very helpful and quick with our order, really polite and altogether made it a very nice experience.

The bad attitude of the staff comes from the managers of this restaurant. Instead of showing the good side of management they show the bad side.

The philly stack I'd their tastiest burger ever!

Great staff nice clean tables service with a smile and good cheap food

Just got a breakfast order delivered. Everything cold. The top part of the muffin looks like it's been eaten by rats. There is almost nothing left it. One of my hash browns has what looks like a bite taken out of it. Pancakes came without syrup. How hard is it to remember a simple job like putting syrup in the bag containing the pancakes! I have a feeling the person that forgot the syrup might be working for McDonald's for the rest of their life. Can't see them being competent enough for anything. Called in and who ever answered the phone basically said they can't do anything. Terrible service, terrible food and not even warm. Just came in today to the drive through only to find out when ordering there are no soda drinks only drink on offers is a kids drink Oasis. Worst McDonald's in the country easily. How hard would it be to advertise you do t have soda drinks!

VERY BAD DIDN'T EVEN GET TO EAT OUR ORDER AND THEN THE DELIVERY DRIVER HAS THE ORDER AND IS EATING IT VERY BAD CUSTOMER SERVICE EVEN AT JUST EAT (DON'T ORDER ANYTHING UNLESS YOU DON'T WANT MONEY

Slow service and cold coffee's, staff walking around like zombies, left hand doesn't know what the right hand is doing...

Quick service and food was decent, but only 5 nuggets in a 6 nugget box! Should do better.

It's McDonald's, not much to write home about

I visit here regularly and there's never been an issue with the food, service or cleanliness of the restaurant.

best delivery yet. he got a full glass of coke and ice

Chips didn’t arrive with the order

Took an hour to deliver cold food

Breakfast team on 07/02/25 is a joke. 10min wait no food one guy on the front swearing at everyone. £10 wasted

Terrible food, order messed up! Drinks taste awful!

My drink is half empty. The food is cold. It’s inedible. No dips. no straw. Not happy at all!!

Delivery driver was excellent, cheery and polite!

Everytime I order something is always wrong, either the evening meal or breakfast we have regular fries tonight and no straws, sort it out macdonalds!!!!

3 portions of chips forgotten last time we ordered from McDonald’s it was the wrong order the delivery driver said he’ll be back with correct order and NEVER returned it took 6 hours to only get back 2 medium meal vouchers when the order was 3 large meals not ordering anymore from McDonald’s

person who deleivered it was nice but food was cold

half of my order (mufgin and donut) was not delivered.

Food is hit and miss wether it's hot or not and the coffee, don't eat much from there, do not like the burgers, beef, awful, chicken ok. Chips never very hot and portion size varies depends who does it! What can one say it's fast cheap food. Coffee is good when it's hot.

Missing items in the Oder which happens every time we order with just eat. Really annoyibn as they just refund you but you are left without your breakfast!

Half the food didn’t arrive, so kids dinners weren’t there! Food was cold and chips were black

Not only was it an hour wait for my food the drivers are always unable to find my house meaning we are always waiting longer, furthermore the food we did get was stone cold

the delivery never arrived. I looked on just eat help. as I had ordered to my previous address as we have just moved home. the help section explained to contact restaurant, which I did. they wrote my new address on a price of paper and attached the deliver. I also messaged the delivery driver as they left the restaurant. however driver still went to my old address. and then marked the order as complete. so 7pm on a Friday after a long day and I'm hungry, and now need to make another order. :(

Mcdonald's Employee's Always Forgetting Order and missing items.

extremely disappointed, will not be ordering from them again. I placed the order and it was confirmed at 16:40. the receipt on the bag is timed at 16.49 as packed. I am only a 5 min drive away, which was why i used that branch i was following the order etc on my phone. Not only did they drive the wrong way and then have to sit at the railway line for 5-10 mins. The meal was stone cold including the hot apple pie. I needed to reheat. never again.

Everything I ordered arrived and fast delivery

Delivery driver was really nice and talkative 10/10 for the driver

Food never arrived. Driver called and was rude, obnoxious and didn't listen to delivery instructions. Hung up the phone and failed to deliver my order.

Never turnt up delivered to the wrong address just eat refusing to give a refund useless

food was cold. missing drinks and ice cream. no ketchups or straws given

One burger missing Fries cold. No straws

Food missing literally half of it and stone cold won’t use this again

Apart from missing 4 Hash browns and the maple syrup for the pancake meal, it wa alright !

it was left outside on a bush all night

Missing items on my order and it was late, worst yet

Food was cold, drinks were warm and flat. Even by their poor standards this was a awful meal

Completely wrong order delivered

Missing two of the burgers and sauces. Not good.

Missing all drinks and McFlurry and all food arrived cold. Used to be best local McDonald’s for delivery, now not too sure. Has staffing changed recently?

Food was cold , items missing and order wrong

my food was cold the chips were all in the bag not in boxes not happy.😠

I have got food from this McDonald's a couple of times now. I order and collect the food through drive through. Really satisfied with how professional and polite the staff there is. Really happy with the quality of the food as well.

All McDonald's should be the same, but unfortunately, it is not. I think 3* for McDonald's is very good. All I eat is hot fries and burgers, but it's rarely achievable. On a more positive note, team members who look after the cleanliness doing great jobs. Getting interacted with customers, and I think it's great.

for the last 3 orders that i made, the was no condiments that came with it

Despite being delivered swiftly after preparation and the bags seals intact. The food was cold and missing an item.

food was bit cold, but all products there. driver was polite.

Nit the best stbpolegate branch

Latte leaked everywhere, must assume that the driver was driving aggressively

I ordered 20 chicken nuggets and I didn’t receive them and I have paid them so I would like either a refund or my nuggets delivered, thanks.

food always arrives cold or luke warm it is either not cooked fresh or bagged to early, orders sometimes are wrong. i orfered a food delivery the banana milkshake was a mixture of banana and strawberry. food hit and miss

Personally I wouldn't even rate this place a 1 star. Considering we actually went there to get our food rather than uber eats or whatever. Our order was all wrong, almost like the didnt even listen to my order. Too busy sorting evryone else's order out who do it online. Jesus, the LARGE fries were only half full. . If you wanna get bugger all for your money or fancy being mugged off by a bunch of goons. Then this is the place for you...

The man who delivered had to walk, so perhaps McDonalds stasff should have given him the order earlier so he would have been on time. Poor man had to negotiate a very busy main road. The man was very polite. Thank you

The driver stole the order it was not delivered and he confirmed with my sister the phone number. Even though the delivery wasn’t taken

You don't wanna be here in the rush hour, lunch time, dinner time. Oh my, it's crowded. Messing up my orders like oh my, and then I'm still the one getting slurred in the kitchen by the staff. 😂

delivery time keeps changing later and later the delivery driver is a really nice chap

The delivery driver gave us the wrong food !!

The courier was very pleasant and friendly the food was excellent I really enjoyed it, I have not had a Big Mac for sometime the sweet chilli wrap is for my tea, I heat/warm it in the microwave along with the fries for a few seconds,

Incorrect missing egg in both mighty McMuffins only asked for no sauce this isn’t the first time the order has been incorrect!

missing 1 menu, the food is cold

i had large fries missing from my order

New coffee lids are a disgrace, like drinking out of a kiwi! I can't believe these made it past a trial, hard to drink out of, if the tab goes onwards then it's impossible to retrieve. Shame as I like McDonald's coffee, keep the paper for the cold drinks as they're often drunk through a straw, save the plastic with those!!

Watched the driver go to multiple locations after leaving the restaurant. When driver arrived he said the drink was all leaking out the bottom of the bag Food was all cold. Waste of money and terrible service

Amazing! Very polite and came on time if not earlier!

Once my food arrived late it was cold and some things were missing

delivery driver was shouting loudly on the phone could hear him soon as he got out the car then banged very loudly on the door. Payed for large chips only got medium if that.

order left outside back gate, with no effort to inform anyone

It was cold. And the mole shake was spilled

half my drink missing. no tomatoes or onion in my big tasty which is one of the main things of the burger. food cold

Food was just thrown together chips was cold more cheese stuck to box thank in burger

Food was cold and drinks were mostly ice but did the job

I had no fries with my order and the hot chocolate was put in the same delivery bag as the milkshake. Milkshake was melted and warm . Hot chocolate was all spilt in the bag and over the milkshake etc .

Literally took 1 hour to prep delivery was ok once he had it when it arrived was really cold and missing all the hash browns this is the third time using just eat for McDonalds best of 3 all had issues never again will I buy via just eat takes far to long it’s like McDonalds prioritise drive-through anyways happy new year 😒

Only one family meal arrived and close to 2 hrs late

Absolutely awful cold stone burger with no filling then Appalling service when complained was sniggered at, no apology vile place

Burger was fine but chips not quite so good.

yet again you brought the wrong dips!

Really bad experience, fries had no salt, drink had no ice & was flat & the dips were missing!

Double quarter pounder missing ...this keeps happening with our orders

no order yet i recived nothing and they saing on appp it is dekivered

Could staff please check the orders, always missing items of food

Food cold, took 2 hours to come. Missing items

I can understand if you get given a code for your order how the order can be wrong

I would give you negative stars if that was an option!

Polite and friendly delivery driver

food was completely wrong and cold

Food came in time but was cold and missing part of pancake meal

Drive through, just got in time for breakfast. Was asked to park up, waiting 20 minutes. Walked in asked and was told at first its coming then asked another member of staff who actually looked around to find my order and was told there was a problem and offered a rrefund. They apologised which I appreciate but still I was unsatisfied without my order.

The order was wrong. The food was cold and there was half a cup of tepid coffee

Food took an hour to come (said would be 25 mins when I ordered) it came cold, drink had split and condiments where missing

Extremely disappointed— happy meals sent with no chicken nuggets and no toy, so two children have had chips and nothing else and are pretty upset!

Food was cold and the order was wrong I don’t understand why when you go in to McDonalds you can normally get your food within say 5 mins but it takes 30 mins every time I’ve ordered to prepare food?? For just eat delivery service is second to none 👍