McDonald's in Eastleigh

The food was absolutely freezing cold to the touch

as always when I order from this particular restaurant there are missing items!!!! always!! not happy that this happens regularly

Great delivery, can’t fault driver but order was missing nuggets I’d ordered and I’d specifically ordered 3 Minecraft meals to get the collectibles for my kids but none of them had them, which I’d paid for as the meals were more expensive versions. Really annoying. I got an instant t refund for the missing nuggets which is ok, but still did not try what I’d paid for

Warm food, friendly delivery guy, what more could you ask for?

The delivery time was a little long but not the drivers fault. That McDonald's always takes a while even when you are in there. Food was a little cold. But not freezing because the driver came to us quickly.

No Minecraft collectible with the Minecraft meal

Wrong drink, wrong dip, no straw again, how hard is it to get an order right?

Every single time I have ordered McDonalds delivery I have had items missing. every time without fail there will be items missing. This time it was all the fries, 4 portions. ordered for a family of 4 and none of us got fries. I was charged for them of course and they were on my recipt but not in the bag. This is probably the 10th time we have attempted delivery and I cannot recall 1 ocation where we have had all items we have paid for. How can it be wrong every time? so fed up now.

Lack of fries, no straw provided and poor presentation

I would highly not recommend going to this McDonald's, service was bad already and it's slow as hell me and my family have to wait 30 minutes more just to get our meal, when it is served it was cold as ice, if you don't have a lot of patience pleasd never ever come here.

food cold wrong dips hardly any topping on mcflurry

you have taken two payments from my account

Why offer sauce, order then don’t deliver for the third timing running

Great delivery driver very prompt and polite. Food was great too, arrived well presented

Absolutely terrible the food bag had been opened missing items and a bite had been taken out of the hash brown

Missing the apple pie. Also, supplied a diet cola rather than a normal one.

Staff moving at a glacial pace!

Great value, good food, quick service.

completely cold. I do not accept refund offered. I want full refund but will pay for 2 drinks

Great. Thanks. All there. Reasonably warm and actually had the dips too!!!!

Cold and late. Too many deliveries for the driver.

all of the food was really cold. disappointed

It would be quicker to raise a cow, butcher it, hang it for 12 months, make it into a burger, cook it and then serve it than to get a burger from this mcdonalds. Also, they tell you the food is ready on the screen, but they haven't actually thought about getting your food cooked yet.

Why do you make all orders to take away? Very wasteful

Time of delivery kept being put back, courier had not left restaurant according to map. Food was cold, fish was hard grey and tasted as though repeatedly reheated. no BBQ sauce delivered. won't bother again.

Missing items and never got refined for them nor they replaced them.

Our food was stone cold upon arrival. The white chocolate and raspberry pies we ordered both had discard by times on that were past the time we ordered. We would like some kind of refund

Ordered via the app for delivery, order turned up with 3 items missing, stone cold and no syrup on the pancakes, called up to try and fix this told rudely to phone support as it’s a third party app. No apology or solution. Terrible.

Missing all the chips and dips, second time the orders have been messed up!!

The courier was great. Food was a little cold.

Asda are the better choice of macdonalds the eastleigh shop makes to many mistakes on deleveries

drinks were all spilt and items missing. AGAIN

ordered at 18.10pm arrived at 20.32pm, absolutely rubbish service! food luke warm when finally arrived. Only live 10 minutes drive away from McDonald's Asda, ordered for convenience! Would've been quicker to do a full grocery shop!! And there was no easy way to complain whilst delivery time kept changing!

Twice now ive ordered and payed for dips yet they never turn up

Unfortunately the food was cold and one of the burgers was soggy

Parts of order missing. Items out of boxes and sauce all over other boxes

My whole order was wrong Ordered chicken nugget happy meals, ended up with cheeseburger ones whixlch ment my children couldnt eat it due to allergies Cold double cheeseburger wrapped in a bag with a cold fruitshoot

No Napkins in bag - something that annoys me immensely for a take away and foods was fairly cold

Food was stone cold when it finally arrived!!! We had to reheat all the food. Regarding delivery - I submitted my order at the time it said estimated delivery at 11:40, food finally arrived just before 12:30pm. Really bad food and really super late delivery.

The driver delivered it on time and I have no issues, however I’m am upset that both hash browns weren’t in my order and that I was given the wrong item. I ordered a bacon roll with ketchup but was given a McMuffin with extra egg and cheese. 😭at least they remembered the jam for my McMuffin this time 😔🤚🏻

Forgot a straw and ketchup...again. 1.5 hr wait totally unacceptable.

pink lemonade was spilt in the bottom of the bag and the lid wasn't on - only half a drink left and no straw. Chips cold. asked for no sandwich sauce, but it had sandwich sauce. I asked for extra ketchup and there was barely any I the burger.

Food missing from the order again.. no chocolate orange pie

If you want your food to be the same temperature as your cold drinks then this is the place for you. Oh also they help with calories as they forget to put I'd say 35% of the order very good indeed. I know it's a fast food chain not expecting anything amazing but geee at least send Luke warm food or something, I get people make mistakes but seems to be a running theme for everyone else. Bonus points the mcflurry was cold, shock horror.

waited 45 minutes to an hour for 20 chicken nuggets

Took almost an hour and the food was cold,completely cold!

Food was cold drinks cold worst iv ever had Isley very happy but not today

Good clean and tidy restaurant. Service excellent with happy friendly staff. Breakfast delicious 😋

All there. Hot. Great delivery. Thanks.

Very slow service, whole place messy with ketchup smeared everywhere on tables and the tablets and no-one seems to care, not the best by a mile

All the food arruved but no straws or the dips that were supposed to come with the order

chips cold an no salt and no straw for the milkshake

My son was missing his chicken nuggets in his child’s meal and they put his burger which was separate in there ? , both McDonalds near me are getting so bad at getting orders right and I am loosing out on money ,sort it out it’s not hard to read .

My girlfriend and I recently ordered food from here expecting some good food from McDonald’s and the least I can say is this is the worst food service and quality I have ever seen. First of all the bag the delivery turned up in a ripped and damp bag. The food was cold and nearly impossible to try and eat. We also paid extra for sauces which never turned up and neither did our straws. This could a be a health and safety hazard as they should be checking food temperatures even if the food is frozen originally. It’s just common sense. Also the boxes for the burgers etc, were broken and ripped and looked like no care procedures had taken place at all 😂😂

Food missing. Stuff that did was cold and congealed.AWFUL!

Sorry this McDonald’s keeps leaving stuff off the order.don’t anybody look at orders.

Visited 12.30pm 30/12/24 Very busy, but that's to be expected. Used the self-service machine, food was hot, and the strawberry milkshake did have a slight banana hint to it but overall nice. Chicken mayo had plenty of sauce, and the lettuce looked fresh and green, Overall, the place looked clean and tidy, although it's not huge.

Be prepared to wait and wait and wait

I was extremely disappointed with the service and quality of our delivery. The delivery time kept getting pushed back and was over an hour late. All items were stone cold, we got nuggets in the happy meal instead of a cheese burger and the toy was missing so my son was very disappointed. Will not be ordering again. Please can this be investigated. Thank you

Food arrived cold and the chips were so salty they were inedible. Also one of the drinks was missing. All in all a very disappointing meal that cost nearly £40. Won’t order again.

Ordered a large meal and drink was not a large drink.

Consistently bad. Takes a very long time. Many times I’ve been waiting 15+ minutes for an order. Order is wrong most of the time as well.

Food was completely cold and inedible. We had the drinks. And some was missing anyway! Awful.

Everything was wrong with this order! Missing items, late and cold. Worst delivery I've had from McDonalds.

Food was late given someone else's order

Ordered a large hot chocolate to take away, it was completely tasteless, I think they actually forgot to add any chocolate powder to the water!

missing drinks from the Happy Meals

delivered the complete wrong order only drinks (not the ones I ordered) no food no way to challenge because they get the code before the give the bag!

Delivery was late and cold. The fries had been put in the bag UPSIDE DOWN and were loose. Drink was leaking.

Food was cold and we paid for dips that did not come.

I ordered three different sauces and received none of them. What is going on ? Every time I order there’s always something missing !!

Had a delivery 5/6 times over the last months only once has the order been correct. Wrong items sent every single time other than the rare one occasion. Order from the Eastleigh branch more luck getting the food you ordered.

Really disappointed as we placed the order at 17:25 when requested ASAP; and it didn’t arrive until the kids bedtime at 19:00. The chips were cold and plasticky and my hot chocolate was drinkable in one go. The tubs of sauce were also missing. The driver was pleasant enough but overall what was meant to be a treat for a special occasion ended up being ruined.

They forgot one of my large fries.

Great delivery driver! Friendly and found us easily and we are very difficult flat to find! Thanks!

Staff were friendly, food it's typically McD

Food was cold had to wait an hour and half for the food to arrive was not the drivers fault but the McDonalds is self

It's a Maccy D' s, What can One say 🤔☺️👍

The worst McDonalds in the south

Delivery was on time. However, the muffins were hard and cold - and looking at the state of the cheese also, they'd obviously just been sat on the side for quite some time.

Had a coffee. Waited 15 minutes. Needs a supervisor here to get things moving

The food was all freezing and was missing my baby’s fruit bag! Not impressed

food arrived stone cold, inedible. delivery time was originally 9:20 and was moved 5 times eventually arriving at 9:50

Main bag wasn't properly sealed. Everything else was fine. Very kind delivery person. Thanks.

Do not I repeat DO NOT order from here with delivery I ordered a double big mac with bacon meal check this they forgot the big mac! How the hell do you get that wrong also charging me 28 quid for it aswell shocking 28 quid for some nuggets and chips pal your having me on and uber are just as useless because they don't help you so don't bother

Food cold, dips and straws missing, throughly disappointed but often happens when ordering McDonald’s in the area

Crap missing food shit service website keeps crashing what a joke don't bother with them

Absolute useless, would be a zero star if possible all I can say is the owner needs to sort it out and employ people who know what they’re doing management should be sacked. Absolute shocking how can you cock up frozen food and orders!

Apart from a missing item, everything else was great x

McDonald’s bagged the order at 19.36 delivered after 8. Not sure how you expect it to be warm. If you no couriers say so. Why not put estimated delivery time before we pay

All the food was cold and half of the order was wrong

Food was all correct and hot. Delivery guy was very nice and food was on time. Thank you!

Only stopped for a snack as it's all shrunk now a day's I think

the chips were cold and and chewy

Delivered it to completely wrong road and diff house had to walk 5 mins to grab it from him as I couldn’t understand what he said when he phoned me

Items missing from order with McDonald’s which happens on most occasion. Would prefer they get the orders right rather than give me a refund. Orders rarely arrive when estimated. I ordered an add on of sweet and sour sauce which was also missing but replaced with 9 barbecue sauces.. who needs 9 in one order. What a waste.

Food is always cold, staff look like they don’t want to be there. Never a smile on any of there faces. Rude, no customer services skills. food was missing from the order. No apologies.

Totally the wrong order even tho the label on our bag was the correct one. Just frustrating with an upset 7 year old!

The SLOWEST McDonalds EVER. One guy ordered a coke and he was stood for 15mins waiting! I also ordered x1 big mac and it took 15 mins. Only when i asked it was given to me! Lots of staff slowly moving around. Loads of bags yet not much doing just one order and getting it out! Needs organising big time!!

missing items and spilt drinks