Mast & Rigging Chatham in Medway

Perfect classic pub scran. Good value and defo fills you up. Ice machine was broken but not to worry, it’s November. The young, short brown haired lad with the glasses made our quick meal perfect with his consistent professionalism. Would recommend!

I was in a party of 4 adults and 2 children, I ordered and the server asked if the children's meal was under 5's or over 5's, I stated over 5's. The food took over 45 minutes to come, one of the children's meal was an adults meal and the person bringing the food said that i had been charged for an adults meal, another order for an adult wasn't ordered and my burger was so overcooked it was burnt and the bun was over toasted, the other children's meal chicken strips were so overcooked and dry, it was impossible for her to cut. Very disappointed that I spent £83 for this service and quality of food. Also the table and chairs were so sticky it was disgusting. I certainly won't be coming here again or any other Marston branded restaurants.

Nice pub with a good atmosphere! Food is good too! Good selection of drinks. Recently took my nephew for his birthday meal and Chris kindly checked in with me to ensure the meal was all okay. Would defiantly recommend!

Good place in the neighborhood.

Excellent place been coming for years now and also bring my extended family to they all love it as well staff are lovely friendly my and polite

Beautiful!!! Love the place, love all the staff there, seriously love the food and the chicken wings in there are 10/10 and they do Mac and Cheese 10/10

Been quite a few times since opening. Nice food and great friendly service

We arrived, and there was a kids' Halloween disco. It was really good to see the kids enjoying themselves allowing the the parents some time to eat. The staff were very friendly and there was no delay on the food

Absolutely fantastic staff couldn’t of been more helpful, great atmosphere, nicely set out with plenty of space and the food was just WOW

Nice experience and no trouble as there were 14 of us. Thank you

Shortage of staff to cover the demand meant significant delays. Both booking in and ordering and then serving. Was offered free dessert or drink which was nice gesture but we decided to politely decline and acknowledge the hard work the staff were doing under a lot of pressure.

Great food, great drink offers and very friendly and helpful staff

I love coming here and especially enjoy the fish fingers and chips cooked by Liam!!

We've always enjoyed a meal and a drink at mast and rigging the service is excellent as is the food the staff are always friendly and approachable well done I'll definitely be back

Lovely food cooked by Liam, will be back soon

Chloe and Kat was great hosts today. Will be back soon

lovely food here, great service from chloe and kat behind the bar!

Had lovely meal service good , food arrived quickly & was nice & hot we did ask for more gravy which was given x

Staff all friendly and pleasant, good menu choices and value for money. Bar service slightly on the slow side. It was busy at the time of our visit so could really have done with 2 bar staff at all times to prevent the queues building up. However, when queues grew, it was noted and another staff member did appear so overall queue time wasn't too bad. We will be back!

I'm not sure how to describe this place. It calls itself a pub, or pub-resturant, on its website but then again McDonald's calls itself a restaurant. So, it's not a pub as most people use the word. It's a low budget restaurant with a bar, but not the sort of bar where locals gather over a few pints at the end of the working day. The website says it's 'a place soaked in maritime history ', except it really isn't. It's a modern Marston's estate venue, the sort of place inflicted on soulless new housing developments where people's aspirations aren't very high. That said, it suits its purpose for those not wanting to spend a fortune on a night out, or families with younger children that just want a break from reality. But, that doesn't mean it should be quite so drab and uninspiring. These places are all the same, like McDonald's, so you already know what you're going to get before you enter and if that's not your thing then go elsewhere. Sadly, I didn't have that luxury on this occasion but I was more disappointed than I anticipated. I asked what bitters they had on - these places always have Marston's own Pedigree bitter, but not tonight. 'We have IPA' I was informed, but that's not bitter. I can't remember what I opted for, which sums it up really. And a diet coke, please, only to be given Pepsi max instead, without telling me. Shouldn't really be a problem, but a friend has an adverse reaction to one of the ingredients in Pepsi max so she has to avoid it. Had the bar staff said they weren't giving me what I'd asked for it would have helped. And a straw, please, but they had none although I was informed they'd have some on Tuesday as if that might help. The food; overcooked burgers that were dry to the point of being inedible and sausage and mash which managed to taste of nothing. Bland and dreary really sums it up. You can call it going out, but staying home with a takeaway would have been a better option.

I always feel comfortable in the Mast & Rigging, it’s always welcoming and the staff are very friendly. It’s reasonably priced and has a good range of drinks and meals.

Had a lovely meal with my family, served by Emma, who made our night a wonderful experience 😊

Came here for my brothers 18th and the staff were incredible. We were quite a big party and only one item of food had been put through incorrectly but was sorted out within 5 minutes. The food was lovely. No fault whatsoever. Absolutely recommend this restaurant for good food and drinks. Massive thank you to the staff Jake, Ollie, Tilly and Chloe for looking after us all and the chefs for how well everything was cooked.

Lovely evening, good service, prompt, friendly and polite. Food lovely and tried some amazing cocktails by one of the bar staff their tonight. Can't wait to try them again.

10/10, amazing food, great atmosphere the ska and reggae night was amazing mast and rigging know how to put an event night on, Rebecca and her team were all amazing can’t wait to go back

Ska and reggae night went down a treat, dom got us a great table and Rebecca behind the bar served us amazing drinks and recommended some new drinks that we will be back for

Was served by Rebecca, was very welcoming and warm, good food aswell from Chris and his amazing kitchen team, the place is well run and we will be back soon, can’t fault this place at all

The service was quick, the food was hot, and plenty on your plate, the staff went out of their way to help. I would recommend to eat here.

The food was excellent as always, the service was good all in all a very good experience

Perfect. We could not have asked for more. The hot dog was lovely and the fries were superb. We eat out every day using Greene King but Marstons have thrown a bit of choice into our norm. Well, we have used The Mast & Rigging 3 times in one week. Great change of pub, food and scenery. Thanks to Tim, Dom & Tilly. Well done and thank you.

Restaurant was busy, but still excellent service from Robbie and Kat. Food cooked by Mason and Tim was delicious!

Came in on Tuesday lunch and was served by Tilly and dom, the food cooked by Mason and Tim was excellent and will defo come back

Came in on Monday night with a group of friends after football, was busy but the service by Robbie and Kat was excellent! The food was great and the mango cider is brilliant

All ways love this place great for and great staff lovely atmosphere

Mediocre at best. Fairly expensive for basic food. Fish finger sandwich with side of chips well over a tenner and extortionate for the basic quality...

I was served by Robbie who was friendly and polite. He served me a with genuine smile and our order was in quickly. We took a seat and enjoyed a chat and our drinks and our food was brought over by Kat who again was polite, friendly and smiley. Nothing was too much bother, especially when my dip was missing. They came back with a big dip to make up for it. All in all a good service and would recommend to anyone I know

Service was prompt and table was nicely reserved, especially love the Lilly Mango Cider, we had chicken strips and chicken Popcorn for starter and it came out piping hot with bbq sauce across the top. For mains we chose the southern fried chicken burger, which included hash brown, bacon, lettuce, cheese and bbq sauce which was yummy, served with chips, burger sauce and gravy. The meal was hot and very very tasty. We will definitely be coming back again, this is my 2nd time here in a month and it will be my regular go to place. Hot food, great starter and main washed down with a favourite drink and to top it all we got a nice little discount with the Blue Light Card. Thank you for a fabulous meal.

Served by Robbie. Very friendly and helpful. A credit to the bar team.

Service was good even when busy and Jake was exceptionally friendly and accommodating!

Very very food and very good entertainment

No Sunday roast available on a Sunday, despite website saying otherwise. Wasted trip. Also no steak.

Always a great place to visit for some pub grub! Great service from Olly and Kat the other night, super welcoming and helpful! Will be back to visit soon!

Wonderful place and very dog friendly. Choice of food is great and the quality is amazing!!! I have tried many items off the menu and each one has been remarkable. Sizes are really good. Love this place!

I had the pleasure of eating at this establishment and as I have a couple of dietary issues with the help of the head chef Chris who gave a 5 star service, made the experience of eating out a pleasure.

Great service from Olly and Jake, typical pub grub but enjoyed.

Lovely pub, amazing caring staff and delicious food

Visited for the ABBA tribute and LOVED it!! Thank you.

Spot on, Lauren was friendly, cheerful and professional. Everything you want when being served. Good job

Excellent welcome from Jake and Kat, gave us a table by the window looking out into the garden. Amazing food, thanks to chef Chris and Tim.

Well cooked and didn't have to wait long ,and also excellent service

Absolutely amazing place to eat food pudding was wonderful, great chef I believe his name is Chris great customer service and the staff Absolutely fantastic, Well recommend to eat at this restaurant 👍

Had been recommended to try the mast and rigging and would definitely head back there! Jake was welcoming on arrival and gave recommendations on what to have to eat and the food was cooked perfectly by chef Chris who stopped by to say hello. Will now recommend to others

A lovely place to have a great meal for any sort of occasion. The staff were great, especially Jake who gave recommendations on what food to order, and also chef Chris who came out to make sure everything was okay with the meal, which was fantastic! Will definitely recommend this place to others!

Great meal but please update the app as not all menu items are available to order at table.

Another great night meeting uo with old friends, thank you to jake and ollie for great drink recommendations and thank you to chef jamie for the amazing burger spicy beef all the way!!

Amazing pub! Clean, staff are friendly I tend to bring my elderly mother here on Saturdays and she loves it we are always greeted with smiles, have a great chat with Lauren who always seems to have the time to help us out, a big thank you to the head chef Chris, and all his team for the amazing food!!

Amazing service! Food was INCREDIBLE thank you so much to head chef chris will defo be back again and again!

Absolutely amazing pizza and head chef Chris was really helpful with my allergy

Chef Chris cooked amazing food, came out perfectly hot and fresh

Amazing service from leah jack :)

Served by Olly and Leah what a great two individuals always helpful and engaged. Attentive and respectful aswell thanks 🙏🏽

Staff were great as always. Chloe and Jake couldn’t have been more helpful and Robbie was super welcoming. Food was excellent from Chris. Would recommend a visit!

Staff were great as always. Chloe and Jake couldn’t have been more helpful and Robbie was super welcoming. Food was excellent from Chris. Would recommend a visit!

Amazing quality pub! Rebecca, Amy and Kat are amazing and really helpful. Food was great, with tons of flavour, and comes out nice and hot and fresh! Will definitely be back, thanks Tim and Jamie for the amazing food!

Came in to try the place out as was working in the area, talking to Jake, he said to give the ultimate spicy burger a go. Was outstanding, definitely will have again if I’m in the area. And a thank you to Chris for his work making the food.

This pub has such an amazing vibe to it - and it has a real community spirit to it, too. The staff are amazingly cool and easy going. They will really go out of their way to accommodate any of your requests/ needs. The garden is a lovely space and you often forget its on a main A road. There's always water left for the dogs, and it's just a lovely place to spend time. The families always seem so content with the play area out there & the food isn't bad priced either - which at the moment - is a rarity.

Chicken burger was amazing very flavourful Thankyou chef Chris

A meal for two grandparents after a family day out at a adventure farm. Two courses, Macaroni cheese, Sausage & mash followed by crumble and trifle cheesecake. Only disappointment was the crumble had not been baked (fruit & topping added separately and heated). Polite, friendly staff, clean and light environment. Good value. Will use again.

Great food at a very reasonable price. It was kid friendly with small indoor and outdoor play areas. Good range and variety of food too!

The food was very nice, came out hot, well presented. The staff was very friendly. The overall restaurant was very clean. A very enjoyable restaurant

Visited with family for a few drinks in the sunshine had a lovely afternoon thankyou

Still a great pub with a nice outside area

Visited this week and it was fantastic, the staff were all friendly with great customer service and all with a smile. Food cooked by Liam and Chris was top notch and will definitely be returning

Amazing service and atmosphere, lovely staff and food was amazing.

Nothing special here I'm afraid

Found glass pieces outside where children were playing barefoot. Children outside were throwing a bicycle around almost hitting us with nobody from mast and rigging stepping in to maintain order. One worker has to constantly fish the ballpit balls from the nearby river due to kids throwing the balls over the fence without the staff addressing this issue with the parents. Out of control. Food was good but slightly overpriced for what it was. No control over the older kids hurting the younger kids on the jumping castle. Very poorly managed “family fun day”!

Great food and Dj tonight, was happy to have the music playing. thank you to chloe, dom, beckie and jake

Lovely food. I was served by chloe, she was polite and helpful and got us everything we needed. Will come back again.

Came here for some food and catch up with some friends, great location and perfect beer garden. Food was amazing had a few recommendations from Lauren and what drinks I should get. Credit to your team. Thank you. See you again soon.

The food is good, and the staff are nice

Every single member of staff are exceptional, very thoughtful and accommodating

Visited this saturday evening, was a bit quiet in there but the service and food was excellent! Thank you to robbie, dom and Beckie! Looking forward to the family fun day next saturday

Lovely place, staff very friendly and helpful. Food amazing, so tasty and fresh. Thank you, we will be back.

Great food, good pub with nice beers on draft definitely coming back

Popped in today on a work visit. The place is fantastic inside and out, the food was really good and was reasonably priced. Plenty of seating inside and outside and an excellent selection of drinks. Good access for wheelchair users and child friendly. If you use the Carpark make sure you register the correct vehicle registration at reception so you can get the 4 hours free parking. Friendly staff and Military Discount accepted. It turns out that they have an ex military Breakfast Club every Saturday.

Lovely delicious tasty food. Friendly staff. Well definately return.

Leah is such a delight to be served by

Had lovely drinks and food with my kids. All the meals were very nice too

Friendly staff. Quick service. Lovely food. Nice atmosphere

Exceptional every time I visit. Kristina and the front of house team are fantastic. Liam and the chefs are passionate and knock up delicious food every time. I personally recommend this place to my friends and family and will continue to do so.

Lovely food great price brilliant service thank u jake

The stars are for the staff who were lovely. My friend and I had a jacket potato with cheese and beans. They arrived my friend had about 10 beans on her potato i didn't fare much better. Sent them back, was told they were doing a new order. We had at least 15 beans on this occasion and a bit of melted mild cheese. Wish I had taken a photo as the filling was minute. Won't be going back.

The food was lovely, met a lovely lady called Leah, she was so great very lovely to us will 100% come again!!

Just wanted to see how brilliant your customer service is, especially Chloe as she was super nice the entire time , will definitely be coming back!

Only been a few times but been good so far. Food was delivered quickly, tables were clean. Our waitress Leah was very polite and accommodating. Great service.

Our server Robbie was extremely helpful and polite. Very cheerful and lovely. Good service

I had a perfect lovely here at the Mast and Rigging, Chloe was amazing !!

Robbie was great, friendly and prompt. Give that bloke a pay rise. Food was quite nice. Bit dark and dingy though, made me a bit sleepy but in good company so had a good time.

Came in for the kids eat for £1 deal during the summer holidays food was hot and fresh and the kids loved the outside play area

There were not enough staff on duty leading to lengthy delays. The staff themselves were attentive and helpful. I suspect the issue is penny pinching at senior levels to seek to maximise profits. This is, in my view, extremely short sighted given the pressure it puts on staff and the consequent impact on customers. Staff under pressure will not be operating at their best. It is for these reasons that I would be unlikely to make a recommendation. We used the ‘kids eat for £1’ offer only to find this does not extend to the dessert menu. I could find no reference in the T’s and C’s to this exclusion. This is at best disingenuous and at worst misleading. It does not leave the customer with a good impression.G