Based on 2.778 opinions finded in 2 websites
Based on 2.778 opinions finded in 2 websites
Nº 445 in 699 in Medway
Nº 81 of 108 Other cuisines in Medway
Opinions
As expected ,spotted a Dry wolf coat and a man walking around with loo roll stuck to his shoe !! Staff were attentive but drafty by the door , good value.
Chris Diamond . 2025-03-16
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Terrible service and very filthy and disgusting place. All service staff looking like they were high on drugs, very slow and rude. Especially a girl with pink hair was extremely rude, throwing the plates on the table and looking upset cause we ordered food! We asked for straws, she brought only 1 straw (we were 4 people) and she told us that if we want more we can go to the bar. The place was so dirty and smelly we just wanted to finish our food and leave so we dont get sick.
Boncho Bonchev . 2025-03-16
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Short staffed at bar, and waiting times too long. Many tables full of uncleared crockery after people's meals. I'd say there was a staffing issue Tuesday late lunchtime. Lovely old Post Office building, and the festival beers were lovely
David Pembroke . 2025-03-13
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I have previously eaten here and it's a shame to say that standards have declined. There are some staff there, whom are rude and lazy. Making customers wait whilst you stand there talking and side looking customers, displaying how unprofessional you are, is not acceptable. When asked if either of you are serving, there was no need for a rude response from one of you. Glasses were not clean and when asked for a clean one, unprofessionalism was displayed again. Tables around us were left with dirty plates on them, no one came to check if the food was alright. Customers were left sitting in the mess of other people. It made this experience an unpleasant one.
Cherrelle Hinds-Swaby . 2025-03-10
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Lovely large pub, squash was weak but it was OK
Kim starlet . 2025-03-09
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The pub itself smelt like a damp wee show. All staff were miserable and unwelcoming. Beer smelt like sick and tasted off. Lines clearly aren't being cleaned as they should. Told them and said to just smell it you can smell its off. Staff member miserably just replaced it with the exact same beer rather than offering a different one. The same beer would be the same re pouring it does nothing, its not the glass... Second one was exactly the same, smelt like sick and tasted off. As a pub manager and personal license holder myself this is a huge thing with beers not being good and tasting off with poor cleaning standards. Full line clean is needed as it stinks. All our food was cold but due to small lunch break and the wait we just gave up as staff were unhappy and not bothered either way so ate it anyway. They lost a drink order aswell as they were more worried about ID'ing us all who are 26 plus than actually getting drinks to us. All tables weren't cleaned, old plates of food on the bar and just unfriendly atmosphere in general. Probably the worst spoons I've ever been to so far. Wouldn't go back. Shame as our uni is only down the road but no chance. The mast and Rigging are short drive away is far better. Clearly no cleaning standards or drive to have a nice clean environment. Spoons usually hold high standards by company procedure from my experience but this isn't it. Grim.
Keeley Sutton . 2025-03-07
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A joy or wetherspoons is the app. Sadly, on many occasions visiting this one. It's terrible. Today, not being that busy. We're currently 25 mins and waiting for our drinks. Hopefully the food will come at some point before our theatre show starts. Second time in a row, the food came before drinks. There is also a start enforced theme park style queue to get to the bar. So, should you be sitting on a table anywhere in the main bit you'll have people queuing around your table. The staff really don't care, I won't take it out on them. But it just feels incredibly poorly managed and nobody has any real pride. But hey, not many options around, where else you going to go
Paul M . 2025-03-06
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Poor Robyn had to deal with a very rude lady and he dealt with it fab! He's an asset to your team!
Karen Ede . 2025-03-06
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Went with a group. Some of us decided to go to the outdoor area for a few minutes, and some stayed inside to watch the drinks. Me and my friend left ours on the next table over, still in view. When I came back inside, a lady who looked to be the manager was taking them away. I said that they looked like the drinks we had left on the table (which I didn’t get a single sip of) and she very sarcastically replied “thats a shame” and walked off with them. We were extremely unhappy, our money was basically stolen.
pineapplepizza19 . 2025-03-01
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Nice pub setting, big with plenty of tables. Food is constantly good at great prices. Vegan options are tasty. Chef takes pride in their cooking you can tell by the taste and the great presentation. Staff are local and great, always friendly.
Benjamin Charlton . 2025-02-28
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Visited on a Friday afternoon and clearly didn't have enough staff as most tables had not been cleared. This could be an excellent Wetherspoons but maybe i came at the wrong time. No change from my review 5 years ago!!
Andrew Elliott . 2025-02-28
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My husband and I, only came here in the hope of meeting some of the people that made these reviews.
alex steward . 2025-02-28
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Friendly staff , good service just not enough gravy/sauce with food but otherwise tasted great
Markus Walton . 2025-02-24
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Chatham, Wetherspoon / The Thomas Waghorn 23.02.2025 I can easily give 10 stars for the design, architecture, ambiance, and location. The food is okay, although sometimes the wait is a bit too long. I'm writing this review in the hope that the management of this lovely location will see it. Recently, I had breakfast with my family in Chatham, including two family members from Romania. We easily found a place on the ground floor near the back exit, which is my favorite area. All of us ordered a traditional English breakfast along with drinks. When the drinks arrived, the waiter—a young, slim boy—brought the tray to our table, but one of the drinks had already spilled onto it. Instead of addressing the issue, the indifferent waiter simply left the tray on the table and walked away as if nothing had happened. I was hoping he would notice my reaction, apologize, and clean the tray, but he didn't care. I had to go to the bar myself to ask for tissues and clean it up. I then told the waiter that what he did was unprofessional and that next time, he should use common sense and clean the tray. Accidents happen, which is not a problem, but the way he handled the situation—leaving us with all the messy glasses—was unacceptable. I ended up cleaning the glasses myself just to be able to place them on the table properly. This is not my first time visiting this location, but I want to mention in my review that the staff is poorly trained and unmotivated, which puts a black mark on an otherwise lovely place.
ionel didu . 2025-02-23
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There's not many Witherspoons that have staff as nice, friendly and helpful as this place, and it was spotless. 1 star off the food as the burger didn't seem like it was made fresh.
Andy Booth . 2025-02-20
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Only drinks. Met up with friends
Peter Hudson . 2025-02-07
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This is a lovely building converted by Tim's team and has history of the Royal Mail. Pub is on 2 floors and is located in Chatham town centre. It is quieter than a lot of other Spoons and we were very comfortable here. Stayed for a quick drink but didn't eat so can't really comment on the food or service.
Brian Curtin . 2025-02-03
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I've just moved to the area and thought I'd check out the local spoons as thought I'd potentially be spending a bit of time there. How wrong I was. Every table was overflowing with dirty plates and glasses. Not many customers on a Saturday. Staff not interested. I ordered at the bar but some friends ordered on the app. After 25 mi uses one of them went to ask about the drinks and were told it'll be another 10 minutes. How when the pub wasn't even that busy? I'd finished my drink and went to get another whilst my friends were still waiting. I got to the bar, ordered my beer and showed the barman the online order and said for him to pour them. Apparently as it was a table order he said it wasn't possible to which I told him it is and get pouring. I was then told I'm not welcome to order any more. Gladly!!! I certainly won't be back.
Simon T. . 2025-02-02
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Food was quite tasty, quick service. Staff helpful
Patrick Waghorn . 2025-01-26
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Was using the app to order, service was good,but empty glasses were not taken away.Couldn't they take empty glasses when they bring our order? Just a thought.Or could it be a lack of staff?
Derek Lowrie . 2025-01-25
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This is the worst Wetherspoons that I've ever visited in Britain and I've been in quite a few. The service is awful and after waiting 15 minutes in a queue so the barman could serve five glasses of coke it was time to give up. Maybe the staff should go to Rochesters Wetherspoons and ask them for some advice on how to speed up five cokes.
Chris Miller . 2025-01-19
MORE AT Google
Great food. Very busy but still good service
Part Time Spotter . 2025-01-12
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The service is terrible, the Manager is a rude obnoxious woman and we won't be going there again.
Noreen Maye . 2025-01-07
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Went there for my wife's birthday with my son and his girlfriend. Ordered four meals with three alcoholic drinks. My son is 25 with a beard, but was challenged regarding his age and was refused his lager, so I asked for the lager for myself or to change it for a coke. This was refused by the very rude jobsworth serving even though I said I would drink it in front of her, so she basically refused to give me the drink that I had paid for. My wife then went to the bar to buy my son a coke to go with his meal and was told to eat the meal, which was now stone cold and get out. I've been in this place many times before, but never again!!
emmajackt1 . 2025-01-05
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I enjoyed a traditional breakfast with hot drinks. Very reasonably priced at under a fiver, with only a short wait at the bar. The beans didn't arrive with the breakfast, so i asked for them separately. All breakfast items were cooked well, especially the bacon, and all hot. The only let down was that no one came back to clear away the plates.
paul brown . 2024-12-22
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Unfortunately for me the Abbott Ale was very slightly vinegary, but the queue was long to get the beer in the first place, so didn't want to complain!
Bill Lang . 2024-12-14
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I like this pub. Nice atmosphere and friendly staff. But like a lot of Wetherspoon pubs the tables were not cleaned enough. But always busy with a lot of tables to clean. So the staff are working hard. Maybe it's needs more staff. The last couple of times we went in there we cleared the table ourselves.
Tracie (Dolly69) . 2024-12-14
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Very nice pub with a good atmosphere. Not an amazing service in my experience.
Giuseppe Buccino . 2024-12-13
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Food was good and service was fine. Table was dirty and staff only really made a half assed attempt to clean it. Nothing REALLY to moan about but it did feel somewhat haphazard.
Tim Grant . 2024-12-11
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The usual Wetherspoons fair but prompt service and excellent value for money as usual.
Phil Palmer . 2024-12-10
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Poor place was under staffed waited 30 mins to get a drink
Craig Parrott . 2024-12-07
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The service in this pub is terrible. It's been getting worse for months. This evening 7 customers waiting and one person serving. I waited 15 minutes to get served. Some of the female staff are particularly rude I recall from other visits. Clearly this is not the manager's fault but the area manager and head office for penny pinching. Yes a cheap pub but surely the service could be better. Tables were swimming in beer and debris. Please don't patronise me or other customers if you are head office and tempted to write how sorry you are. Fact is you won't lose any sleep over this review and there are plenty of other pubs to enjoy a reasonably priced drink apart from JD's. Too bad, as I used to really enjoy JD's once upon a time.
Tony Last . 2024-12-05
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Breakfast came out lukewarm not very good
mark barden . 2024-12-01
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Quite unusual for a sunday night in the sense of lack of crowds but good food as per !
Lee Smallone . 2024-11-30
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Does not get any better. Slow service due to the fact the staff on duty seem to be daydreaming rather than paying attention to the queues of customers waiting to be served. The tables are usually dirty and not cleared of plates. Dreadful Finished eating more than 30 minutes ago and plate is still sitting in front of me even thought a waiter has gone oases many times. No excuse for shoddy service just because food is good value
Artilla Puddy . 2024-11-24
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No complaints. Great food and service and amazing ladies loos!!
Sue Lumb . 2024-11-21
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Usual standard, however a bit short on choice of cask ales.
Jeffrey Woodall (Jeff) . 2024-11-17
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Food very good , but bar service poor , waited 10 minutes to ask for a cocktail only to be told they didn't have the ingredients, and then they were advertising a cocktail on the bar , so I waited again to be served & then I was told that cocktail wasn't available for another couple of days ( advertise when it's available).
Ed Downes . 2024-11-10
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Ordered drinks by phone 45 minutes later ,drinks never turned up ,we left as meal booked somewhere else ,so didn't bother ,not very impressed at all
Henry fulker . 2024-11-09
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Great pub, Great Food & Service with a smile. Beautiful Historic Building 🙏😀😋
Andrea Docksey . 2024-11-07
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Breakfast here is variable. Sometimes great, but last time it was luke warm. Free tea and coffee top-ups is something America definitely gets right that we haven't imported apart from at Spoons. Other than that, it's a Wetherspoons. What can you say? Cheap beer. Awesome. Underpaid overworked staff - wouldn't expect them to be particularly attentive, but they're always nice
Steve Oram . 2024-11-06
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So I’m stood at the bar with my assistance dog and the door lady that had just checked my dogs identification decides it’s ok to pick my dog up without even asking. I polity asked her to put my dog down she then went crazy telling the bar staff not to serve me!!?!?!?! I have reported this to the police as she became very abusive and making a right scene. Even the bar staff all the customers and the door lady’s boss watched here do it all and said she was out of order but she ran off crying and screaming to not serve me because she picked my dog up while my back was turned. In what world does she think that’s the right thing to do it’s like picking someone’s baby up without permission. She needs to see a psychiatrist and lose her door supervisor licence. I have reported this to Councillor VINCE MAPLE. And upon leaving she gets some of here door staff friends to try and intimidate me a disabled war veteran as a medic for 15 years. Wetherspoon head office will be informed in the morning.
Ben Tierney . 2024-11-02
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The food was horrible and the place was dirty.
Steph P . 2024-10-26
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Nice place for breakfast and lunch cheap
Aden Mathews . 2024-10-20
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Always a selection of real ales..many guest ones to try out each visit. A well run pub where the staff do their best during often busy times before theatre shows are due.
Howard Fowkes . 2024-10-18
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Banging spoons, upstairs, beer garden. Raised booths. Goes hard
Charles Phillips . 2024-10-18
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Food wasn't bad, perhaps the menu was very misleading on the triple burger, the size was rather small and of course it's great value regardless when compared to restaurants in the area. The service wasn't great, the floor staff on the day we visited were constantly running around, one staff member even bumped into us and did not stop to apologise as they knocked our condiments out of our hands. Service at the bar was good, although there were queues to be served. The atmosphere is fine, nothing special, make sure you go with good company.
Paul Kazantzis . 2024-10-09
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Decent spoons with outside area. But short on staff waiting 15 minutes on drink orders, but the staff were friendly . Food was standard so can't complain.
Luke Love . 2024-10-07
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This pub has evolved, no more idiotic over zealous security. Staff spot on, really polite and helpful. Good boozer at last.
Dazarene . 2024-10-05
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Had lunch here on two occasions , meals were of a high standard. Various areas to sit, chat and not get skinned by the prices.
Mike L. . 2024-10-01
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Had a great experience this evening after a long day at the office. I observed Ethan working alone on the first floor of the pub regularly clearing tables and delivering exceptional service. They did a fantastic job and for me personally, made my evening enjoyable. An excellent staff member and very polite. Will definitely come back here to unwind.
The Everyday Alpha . 2024-09-26
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Small beer garden but two tiers. Good sized seating area inside, again on two floors. Useful place to sit and work in the mornings.
Paul S . 2024-09-18
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I had a quick drink and then on to the next JD pub in Kent excellent place to visit thanks
Anthony Trowbridge . 2024-09-13
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The bar maid with the dark hair and nose ring was neither welcoming or helpful when we asked for a straw she just grunted 'No" and walked away..... do like your job??????
Dea Stockbridge . 2024-09-12
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What an untidy, cluttered pub this is. We popped in with the intention of having a drink and lunch.. my husband ordered an Abbots ale, it was cloudy and undrinkable. So he changed it for IPA which was much better. The tables were all cluttered with dirty plates, glasses and dishes from previous customers, tables were also dirty from previous customer's !!! Carpets were covered in remnants of food, there was just one table to eat at without dirty pots !!! I had intentions of eating here but after the looks of the place to say I was put off is an understatement. Will definitely not go back to this Witherspoons...
Susan R . 2024-09-08
MORE AT TripAdvisor
Excellent pub, decent food and drinks at very low prices
Rob Beacham . 2024-09-08
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Staff are friendly and helpful. Always a pleasure going in there
Kimberley Morgan . 2024-09-07
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Sticky table and no guest cider that you were still able to order on the app. Hey, it's a Wetherspoons!
Andy Law . 2024-09-02
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I really enjoy coming to this Wetherspoons, often pop in for lunch or for cheep meals with the family. Very friendly atmosphere and staff.
Blue Tiger (Blue tiger) . 2024-08-30
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Great value for what you get. I mean a McDonald's is more expensive now a days and you don't get a pint! For a decent, no frills meal, you can't really go wrong!
Gavin Clark . 2024-08-26
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Lovely place to have a drink amazing building great bar staff in particular a chap called Jackson would highly recommend
Explorer62886334650 . 2024-08-06
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Been few times was alclean but went today on entrance all table not been cleared or cleaned food on floor wet tissue on ceiling very poor state food was ok
Lisa Freeman . 2024-08-04
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Got here and had my id, blonde lady in checkered shirt didn’t believe me and would not serve me and served my friends she also wouldn’t refund me for this drink. Treated me like I was 10 and told me I had to be out by nine, stayed for my food because I wouldn’t have got refunded for that either and it was awful very cold and rice was raw. Terrible service from this lady, others were okay but she really let this place down. Before this we even asked nicely if she could clean the table as was covered in dirty wet napkins and food but she never did nor did she have anyone else after saying yes. We expected as much but chanced coming here won’t make the same mistake again.
Deone Lockwood . 2024-08-02
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Gem of the swamp that is Chatham, usually a reliable pub fell apart tonight when it was swamped with school children and there was pure chaos trying to get a pint.
Connor . 2024-07-29
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Terrible cold food. Female staff member with terrible attitude. Atmosphere of a wake.
Stefan Bennett . 2024-07-21
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Brought me a dirty fork there, when I went to ask to replace it I was given also dirty fork. When I came to the drawer were “clean” ware is stored and saw that every second fork there is dirty
Dmitrij C . 2024-07-20
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It's a whetherspoons what more do you want the foods edible and the drinks are cheap
Debbie Smith . 2024-07-09
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After ordering on the app waiting 25 minutes to get my order. The place was very quiet but staff hung around talking to each other there were tables piled high with dirty plates and glasses with staff just walking by. Ok if you want cheap drinks and are prepared to wait for service
Kevin S . 2024-06-29
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As with pretty much all wetherspoon pubs you know what to expect, great value for money and never feel rushed to eat and go
Brian Campkin . 2024-06-28
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saw a female employee with bright pink hair try to kick out an elderly gentleman for refusing to provide a vest for his service dog... woman got a major attitude when I informed her thats not the law and told me point blank her managers rules override the law.... disgusting behaviour
Liam Black . 2024-06-21
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Been here before …. Was looking forward to coming back . Unfortunately after ordering on the App I sat for 30 minutes before querying where my order was … only to be told it hadn’t gone through ! I bought half a cider at the Bar and left ! Shame lovely pub …. Fabulous ladies toilets !
essexgran2016 . 2024-06-20
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Only popped in for a quick drink before a show but it was a nice pub with plenty of seating
Lou Howard . 2024-06-17
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Service is as poor as you've ever witnessed. Horrible system which only helps the staff!
George Kyriakou . 2024-06-08
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staff pukka drinks cheap only problem is pigeons are a nightmare in the beer garden
Mr and Mrs Toole . 2024-05-29
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It's Cheap and you definitely get what you pay for.. Drinks are where I would give 5* stars to because it doesn't cost you a 💣 to get tipsy! I've had many great start of the nights to spending all night with friends and their definitely is some eye candy🍭 😅 My favourite place to drink is definitely in the garden booths because if your like me.. Because of All the entertainment from other punters 👀 but nothing that will spoil your night.. Just makes you invested in people's life stories.. 🙌 You meet so many people from all different walks of live and it's a very friendly place and the staff are sometimes grumpy but hey wouldn't you be, they are very understaffed at times and service can take a little longer than normal but like most places we all have our favourites! Also if you haven't taken a selfie while in the ladies long mirror and gone all the way up to the next "VIP" toilets.. Your missing out 😎🙌
Kelsey Russell . 2024-05-19
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Manager refused to deal with my issue after being presented with a side dish that was included on my main plate and so tiny it was like a the kitchen staff had been dared to do it. He wanted more money to rectify it and refused to give me his name when I asked for it, stating I could describe him on the complaints form instead. He was a child but had no self awareness and shouldn’t have been in a management position. Harry Potter specs, curly black hair and an attempt at a man’s stubble? I think? He was very forgettable? Kept saying, “My bad”. Jeez. Just get me a side of roasted veg that I paid for Harry and stop being so damn rude.
Nicky K . 2024-05-18
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Could be a nice place. It was quite quiet when I visited, tables hadn't been cleared or wiped. Upholstered seating was disgustingly dirty.
Christopher Brett . 2024-05-13
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Had lunch here for 2 poor, food served cold, over cooked small portion. In the 2 hours here no tables were cleared, new customers piled all the dirty plates on too other empty tables. No tables were cleaned in that 2 hours, customers had to do it them selves with cloth and liquid supplied. The staff here have a total disregard for basic cleaning, removal of germs dirt etc leaving it a breeding ground for infections. I dont no how it stays open i would not return.
jackson074 . 2024-05-03
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Great little place to visit if your in the area. Food typically arrives in good time even when they have very busy moments. The service is always good here. Very friendly staff nothing is too much for these guys and that makes you feel very welcome there. Prices haven't increased by much in the years I've been going there very reasonable and portion sizes are good. Totally recommend.
Mad Hatter957 . 2024-05-03
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The last time that I ordered Mediterranean salad I complained to them that it omitted some key ingredients - kale and cherry tomatoes - which are in the app description. I ordered it again and it still omitted them. As per last time, instead the only salad ingredient was lettuce. Clearly they ignore any feedback they get and arrogantly carry on swindling their customers. They really are a dreadful company. Next time, I’m tempted to order sausage and chips but I fear it’ll probably omit the sausage!
Nick P . 2024-04-30
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Big old spoons just had a beer seemed all right
Eric Cook . 2024-04-28
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I absolutely love this place for its unbeatable combination of affordability and speed. The prices are incredibly reasonable, making it easy to grab a quick meal or drink without breaking the bank. Plus, the service is lightning-fast, perfect for those times when I'm on the go and need a quick bite. Whether it's a budget-friendly burger or a refreshing beverage, Wetherspoons always delivers. With such great value and efficiency, it's no wonder why I keep coming back for more
Stephen Lee . 2024-04-15
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I often come here in the morning to get an unlimited hot drink and breakfast muffin for less than £5. I sit read a book or go on my computer. And hide in a cubby hole seating area
Caz Benson . 2024-04-12
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How the tide has turned tables littered plates with food which was cold drinks arrived when we had almost finished must try harder
Nicolas Gisicz . 2024-04-01
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Went in the one evening and a lot of the beer at the pumps had run out, also went in the following morning for a large full English breakfast, the food was fine but its temperature was only warm certainly not hot enough for a fatty dish, no check was done.
Nick Brindley . 2024-03-30
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Cheap prices, I gave it 4 stars only because whenever I buy a cup of tea from here it tastes funny, there's something wrong with the water.
Yorkies Bits and Bobs Home Tech . 2024-03-30
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Standard arengement. I guess recently refitted as looks new and tidy. Used twice mid week. Not overcrowded and a mix of ages.
Robert Staight . 2024-03-29
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This classic Edwardian building first opened its doors in 1902 as Chatham's new main post office. It was built for the General Post Office (GPO) by its Works Department under the direction of William Oldrieve. It is now named after Chatham-born naval officer and merchant seaman Thomas Waghorn, who was also a postal pioneer. Waghorn developed a new postal route for Great Britain to India. This new 6,000-mile land route replaced the 16,000-mile sea voyage, reducing the time taken from about three months to 35-40 days. These premises were refurbished by JD Witherspoon and opened in July 2016.
Sergiy Marchenko . 2024-03-24
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The best service I've had for years
Paul Coole . 2024-03-15
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Nice atmosphere. Lots of seating.
Alex Hawley . 2024-03-12
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There was a shortage of tables, none of which were clean. Order on the app wasn't working so there was a half hour queue to get served. Even when the food did come it was poorer than most wetherspoons.
Jack Fisher . 2024-03-12
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Waited 30 mins for a cup of tea, 2 biscuits, pineapple juice and sparkling water ordered on the app. Still had to go to the till to pick it up. All tables covered in plates and glasses and not cleaned.
David Railton . 2024-03-09
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Went here after a day out at diggerland! It’s what you expect from a Wetherspoons great value for money. Clean facilities and service was pretty good 10/10
Steph Perrin . 2024-02-29
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Standard spoons, slow table service
Luke Jennings (Luke) . 2024-02-25
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Always a lot quieter than the Golden Lion in Rochester. Which makes it confusing that the service for using the app is so much slower. Generally quiet. Lacking a bit in atmosphere.
Richard Barnes . 2024-02-24
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Food Seems so Fresh for a Pub Chain Super Fast Service even though it was Busy
Degsie 27 . 2024-02-19
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The guy was rushed off his feet. It was really, really busy. The food was good. All happy customers thanks 👍
Jane Hitchcock . 2024-02-15
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Slow service, food is mediocre and frequently cold, not a large atmosphere, suffers from poor management
Thomas Wynne . 2024-02-14
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Food here was lovely would go again and recommend it to friends
Dr Warr . 2024-02-12
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The foods okay for what you pay. We have been going there for years for a quick bite
Mrs Santos . 2024-02-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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