The Thomas Waghorn in Medway

Unfortunately for me the Abbott Ale was very slightly vinegary, but the queue was long to get the beer in the first place, so didn't want to complain!

I like this pub. Nice atmosphere and friendly staff. But like a lot of Wetherspoon pubs the tables were not cleaned enough. But always busy with a lot of tables to clean. So the staff are working hard. Maybe it's needs more staff. The last couple of times we went in there we cleared the table ourselves.

Very nice pub with a good atmosphere. Not an amazing service in my experience.

Food was good and service was fine. Table was dirty and staff only really made a half assed attempt to clean it. Nothing REALLY to moan about but it did feel somewhat haphazard.

The usual Wetherspoons fair but prompt service and excellent value for money as usual.

Poor place was under staffed waited 30 mins to get a drink

The service in this pub is terrible. It's been getting worse for months. This evening 7 customers waiting and one person serving. I waited 15 minutes to get served. Some of the female staff are particularly rude I recall from other visits. Clearly this is not the manager's fault but the area manager and head office for penny pinching. Yes a cheap pub but surely the service could be better. Tables were swimming in beer and debris. Please don't patronise me or other customers if you are head office and tempted to write how sorry you are. Fact is you won't lose any sleep over this review and there are plenty of other pubs to enjoy a reasonably priced drink apart from JD's. Too bad, as I used to really enjoy JD's once upon a time.

Breakfast came out lukewarm not very good

Quite unusual for a sunday night in the sense of lack of crowds but good food as per !

Does not get any better. Slow service due to the fact the staff on duty seem to be daydreaming rather than paying attention to the queues of customers waiting to be served. The tables are usually dirty and not cleared of plates. Dreadful Finished eating more than 30 minutes ago and plate is still sitting in front of me even thought a waiter has gone oases many times. No excuse for shoddy service just because food is good value

No complaints. Great food and service and amazing ladies loos!!

Friendly staff , good service just not enough gravy/sauce with food but otherwise tasted great

Usual standard, however a bit short on choice of cask ales.

Food very good , but bar service poor , waited 10 minutes to ask for a cocktail only to be told they didn't have the ingredients, and then they were advertising a cocktail on the bar , so I waited again to be served & then I was told that cocktail wasn't available for another couple of days ( advertise when it's available).

Ordered drinks by phone 45 minutes later ,drinks never turned up ,we left as meal booked somewhere else ,so didn't bother ,not very impressed at all

Great pub, Great Food & Service with a smile. Beautiful Historic Building 🙏😀😋

Breakfast here is variable. Sometimes great, but last time it was luke warm. Free tea and coffee top-ups is something America definitely gets right that we haven't imported apart from at Spoons. Other than that, it's a Wetherspoons. What can you say? Cheap beer. Awesome. Underpaid overworked staff - wouldn't expect them to be particularly attentive, but they're always nice

So I’m stood at the bar with my assistance dog and the door lady that had just checked my dogs identification decides it’s ok to pick my dog up without even asking. I polity asked her to put my dog down she then went crazy telling the bar staff not to serve me!!?!?!?! I have reported this to the police as she became very abusive and making a right scene. Even the bar staff all the customers and the door lady’s boss watched here do it all and said she was out of order but she ran off crying and screaming to not serve me because she picked my dog up while my back was turned. In what world does she think that’s the right thing to do it’s like picking someone’s baby up without permission. She needs to see a psychiatrist and lose her door supervisor licence. I have reported this to Councillor VINCE MAPLE. And upon leaving she gets some of here door staff friends to try and intimidate me a disabled war veteran as a medic for 15 years. Wetherspoon head office will be informed in the morning.

The food was horrible and the place was dirty.

Nice place for breakfast and lunch cheap

Banging spoons, upstairs, beer garden. Raised booths. Goes hard

Always a selection of real ales..many guest ones to try out each visit. A well run pub where the staff do their best during often busy times before theatre shows are due.

Food wasn't bad, perhaps the menu was very misleading on the triple burger, the size was rather small and of course it's great value regardless when compared to restaurants in the area. The service wasn't great, the floor staff on the day we visited were constantly running around, one staff member even bumped into us and did not stop to apologise as they knocked our condiments out of our hands. Service at the bar was good, although there were queues to be served. The atmosphere is fine, nothing special, make sure you go with good company.

Decent spoons with outside area. But short on staff waiting 15 minutes on drink orders, but the staff were friendly . Food was standard so can't complain.

This pub has evolved, no more idiotic over zealous security. Staff spot on, really polite and helpful. Good boozer at last.

Had lunch here on two occasions , meals were of a high standard. Various areas to sit, chat and not get skinned by the prices.

Had a great experience this evening after a long day at the office. I observed Ethan working alone on the first floor of the pub regularly clearing tables and delivering exceptional service. They did a fantastic job and for me personally, made my evening enjoyable. An excellent staff member and very polite. Will definitely come back here to unwind.

Small beer garden but two tiers. Good sized seating area inside, again on two floors. Useful place to sit and work in the mornings.

I had a quick drink and then on to the next JD pub in Kent excellent place to visit thanks

The bar maid with the dark hair and nose ring was neither welcoming or helpful when we asked for a straw she just grunted 'No" and walked away..... do like your job??????

What an untidy, cluttered pub this is. We popped in with the intention of having a drink and lunch.. my husband ordered an Abbots ale, it was cloudy and undrinkable. So he changed it for IPA which was much better. The tables were all cluttered with dirty plates, glasses and dishes from previous customers, tables were also dirty from previous customer's !!! Carpets were covered in remnants of food, there was just one table to eat at without dirty pots !!! I had intentions of eating here but after the looks of the place to say I was put off is an understatement. Will definitely not go back to this Witherspoons...

Excellent pub, decent food and drinks at very low prices

Staff are friendly and helpful. Always a pleasure going in there

Sticky table and no guest cider that you were still able to order on the app. Hey, it's a Wetherspoons!

I really enjoy coming to this Wetherspoons, often pop in for lunch or for cheep meals with the family. Very friendly atmosphere and staff.

Great value for what you get. I mean a McDonald's is more expensive now a days and you don't get a pint! For a decent, no frills meal, you can't really go wrong!

Lovely place to have a drink amazing building great bar staff in particular a chap called Jackson would highly recommend

Been few times was alclean but went today on entrance all table not been cleared or cleaned food on floor wet tissue on ceiling very poor state food was ok

Got here and had my id, blonde lady in checkered shirt didn’t believe me and would not serve me and served my friends she also wouldn’t refund me for this drink. Treated me like I was 10 and told me I had to be out by nine, stayed for my food because I wouldn’t have got refunded for that either and it was awful very cold and rice was raw. Terrible service from this lady, others were okay but she really let this place down. Before this we even asked nicely if she could clean the table as was covered in dirty wet napkins and food but she never did nor did she have anyone else after saying yes. We expected as much but chanced coming here won’t make the same mistake again.

Gem of the swamp that is Chatham, usually a reliable pub fell apart tonight when it was swamped with school children and there was pure chaos trying to get a pint.

Terrible cold food. Female staff member with terrible attitude. Atmosphere of a wake.

Brought me a dirty fork there, when I went to ask to replace it I was given also dirty fork. When I came to the drawer were “clean” ware is stored and saw that every second fork there is dirty

It's a whetherspoons what more do you want the foods edible and the drinks are cheap

After ordering on the app waiting 25 minutes to get my order. The place was very quiet but staff hung around talking to each other there were tables piled high with dirty plates and glasses with staff just walking by. Ok if you want cheap drinks and are prepared to wait for service

As with pretty much all wetherspoon pubs you know what to expect, great value for money and never feel rushed to eat and go

saw a female employee with bright pink hair try to kick out an elderly gentleman for refusing to provide a vest for his service dog... woman got a major attitude when I informed her thats not the law and told me point blank her managers rules override the law.... disgusting behaviour

Been here before …. Was looking forward to coming back . Unfortunately after ordering on the App I sat for 30 minutes before querying where my order was … only to be told it hadn’t gone through ! I bought half a cider at the Bar and left ! Shame lovely pub …. Fabulous ladies toilets !

Only popped in for a quick drink before a show but it was a nice pub with plenty of seating

Service is as poor as you've ever witnessed. Horrible system which only helps the staff!

staff pukka drinks cheap only problem is pigeons are a nightmare in the beer garden

It's Cheap and you definitely get what you pay for.. Drinks are where I would give 5* stars to because it doesn't cost you a 💣 to get tipsy! I've had many great start of the nights to spending all night with friends and their definitely is some eye candy🍭 😅 My favourite place to drink is definitely in the garden booths because if your like me.. Because of All the entertainment from other punters 👀 but nothing that will spoil your night.. Just makes you invested in people's life stories.. 🙌 You meet so many people from all different walks of live and it's a very friendly place and the staff are sometimes grumpy but hey wouldn't you be, they are very understaffed at times and service can take a little longer than normal but like most places we all have our favourites! Also if you haven't taken a selfie while in the ladies long mirror and gone all the way up to the next "VIP" toilets.. Your missing out 😎🙌

Manager refused to deal with my issue after being presented with a side dish that was included on my main plate and so tiny it was like a the kitchen staff had been dared to do it. He wanted more money to rectify it and refused to give me his name when I asked for it, stating I could describe him on the complaints form instead. He was a child but had no self awareness and shouldn’t have been in a management position. Harry Potter specs, curly black hair and an attempt at a man’s stubble? I think? He was very forgettable? Kept saying, “My bad”. Jeez. Just get me a side of roasted veg that I paid for Harry and stop being so damn rude.

Could be a nice place. It was quite quiet when I visited, tables hadn't been cleared or wiped. Upholstered seating was disgustingly dirty.

Had lunch here for 2 poor, food served cold, over cooked small portion. In the 2 hours here no tables were cleared, new customers piled all the dirty plates on too other empty tables. No tables were cleaned in that 2 hours, customers had to do it them selves with cloth and liquid supplied. The staff here have a total disregard for basic cleaning, removal of germs dirt etc leaving it a breeding ground for infections. I dont no how it stays open i would not return.

Great little place to visit if your in the area. Food typically arrives in good time even when they have very busy moments. The service is always good here. Very friendly staff nothing is too much for these guys and that makes you feel very welcome there. Prices haven't increased by much in the years I've been going there very reasonable and portion sizes are good. Totally recommend.

The last time that I ordered Mediterranean salad I complained to them that it omitted some key ingredients - kale and cherry tomatoes - which are in the app description. I ordered it again and it still omitted them. As per last time, instead the only salad ingredient was lettuce. Clearly they ignore any feedback they get and arrogantly carry on swindling their customers. They really are a dreadful company. Next time, I’m tempted to order sausage and chips but I fear it’ll probably omit the sausage!

Big old spoons just had a beer seemed all right

I absolutely love this place for its unbeatable combination of affordability and speed. The prices are incredibly reasonable, making it easy to grab a quick meal or drink without breaking the bank. Plus, the service is lightning-fast, perfect for those times when I'm on the go and need a quick bite. Whether it's a budget-friendly burger or a refreshing beverage, Wetherspoons always delivers. With such great value and efficiency, it's no wonder why I keep coming back for more

I often come here in the morning to get an unlimited hot drink and breakfast muffin for less than £5. I sit read a book or go on my computer. And hide in a cubby hole seating area

How the tide has turned tables littered plates with food which was cold drinks arrived when we had almost finished must try harder

Cheap prices, I gave it 4 stars only because whenever I buy a cup of tea from here it tastes funny, there's something wrong with the water.

Went in the one evening and a lot of the beer at the pumps had run out, also went in the following morning for a large full English breakfast, the food was fine but its temperature was only warm certainly not hot enough for a fatty dish, no check was done.

Standard arengement. I guess recently refitted as looks new and tidy. Used twice mid week. Not overcrowded and a mix of ages.

This classic Edwardian building first opened its doors in 1902 as Chatham's new main post office. It was built for the General Post Office (GPO) by its Works Department under the direction of William Oldrieve. It is now named after Chatham-born naval officer and merchant seaman Thomas Waghorn, who was also a postal pioneer. Waghorn developed a new postal route for Great Britain to India. This new 6,000-mile land route replaced the 16,000-mile sea voyage, reducing the time taken from about three months to 35-40 days. These premises were refurbished by JD Witherspoon and opened in July 2016.

The best service I've had for years

There was a shortage of tables, none of which were clean. Order on the app wasn't working so there was a half hour queue to get served. Even when the food did come it was poorer than most wetherspoons.

Nice atmosphere. Lots of seating.

Waited 30 mins for a cup of tea, 2 biscuits, pineapple juice and sparkling water ordered on the app. Still had to go to the till to pick it up. All tables covered in plates and glasses and not cleaned.

Went here after a day out at diggerland! It’s what you expect from a Wetherspoons great value for money. Clean facilities and service was pretty good 10/10

Standard spoons, slow table service

Always a lot quieter than the Golden Lion in Rochester. Which makes it confusing that the service for using the app is so much slower. Generally quiet. Lacking a bit in atmosphere.

Food Seems so Fresh for a Pub Chain Super Fast Service even though it was Busy

The guy was rushed off his feet. It was really, really busy. The food was good. All happy customers thanks 👍

Slow service, food is mediocre and frequently cold, not a large atmosphere, suffers from poor management

Food here was lovely would go again and recommend it to friends

The foods okay for what you pay. We have been going there for years for a quick bite

Nice intimate pub with a good atmosphere but truly awful service

customers smoking weed in the beer garden was going to order food but left because of this what an awful place dirty and rude people avoid 😒

Quick stop off with some girls after I finished uni forever amazingg drinks and a girl called Sophie and a guy called flin came over and cleared our table! Thanks guys ☺️

It's ok. I can't really make much of a comment ... it was just a little pitstop for a quick lunch... I had ham egg and chips , I did not enjoy it at all . Yuck! The Cheap processed Ham was horrible and the cheap frozen chunky chips were disgusting. I definitely wouldn't recommend it.. my sister had an all day breakfast and thoroughly enjoyed it .

The tables need to be cleaned a lot more often. Sometimes it's difficult to find a clean table because of this.

Excellent centrally located pub. Being Wetherspoons it does what it says on the tin. Reasonably priced food and drink in nice surroundings.

They have no guiness tables and bar full of dirty glasses and plates not clean coffee cups no milk for coffees food left around the place food left for ages to be given

Very very good value! A prosecco and a ginger beer for £5.60!!

Waited 10 minutes for 2 glasses of coke ended up going to the bar myself trays with drinks ready to go staff all talking and laughing 15 minute wait for food that arrived cold when the place was empty waited another 10 minutes for another coke ended up walking out as they put it on our table

Other then not enough bar staff when it's busy, it's a weatherspoons so what do you expect.

Service is slow, tables were filthy and not cleaned for hours, staff are rude especially the young boy that brings out food

Very good eggs benedict, with runny yolk. Good seating and warm on a cold day. The only downside it is in Chatham.

Always busy, tables need to be wiped between customers but atmosphere and drink excellent. Good Sauvignon Blanc and cider.

It came a long way since I last been in this pub it made a lot of progress their just little improvements that need to be made ,it only small improvements like making sure the toilet floor is cleaned often and the floor given a sweap apart from that it is an average weatherspoons in a declining area of high Street of medway ,but it doing well will visit aging and write my next review hope to give 5 stars 🌟 next time round . Pint was poured perfectly and was good value for money like all weatherspoons are in the medway area .

Usual Spoons fare, inexpensive and good value. This location is large and well run, and can be a bit boisterous apparently later on at weekends!

Ordered jacket potatoe when it arrived it was stone cold with bits of ice in middle manage took away and said he would have to cook another when that arrived it was just as cold with ice in the middle got a refund thinking if they cant cook a simple jacket potatoe I do not want to chance anything else.Had to clear the table ourselves before our food arrived

Adequate food, drink and service but what do you expect at these prices?

Burgers took a long time and were over done/dry I think this might have been due to the plans being too busy

Nice to be back in wetherspoon, quick service as always, excellent prices

I visited here with a friend at lunchtime, the food arrived in good time. The service was exceptional - The waiter 'Dean was very polite and attentive, asked if we were happy with everything and couldn't have been more helpful, he is a credit to wetherspoons! I would highly recommend it here!

Did eat there, but had a drink, had to clean away the table as not many people clearing up quite enough good value for money on drinks

Great food and usually quick service, can be a bit slow cleaning tables but that can more than be forgiven.

As usual great food at a great price. App easy to use and our waiter was very friendly

One of, if not, the best Pub & Grub place on the high street.