Masons in Manchester

Terrible service waited 35 minutes before being asked if we wanted a drink nearly an hour for food which was tepid and really small portions, no one checked on us no one asked if we wanted another drink sadly disappointed and will not be returning. Thankfully the cookie given to us at check in was delicious and will keep us going until we get breakfast In the airport

So according to the (extremely limited) bar menu, all I can have as a vegetarian is the med pizza which is bizarre considering there is a sweet potato curry but doesn't state veggie or vegan. I went for the pizza as did my husband but we decided on a side, now according to the menu, they weren't veggie but I wasn't sure what was true so went for it, I'm not a fan on skin on pots so instead of the 'skin on fries' I opted for the double cooked chips. My pizza came out with fries (no skin on weirdly) but the server wasn't even aware that another pizza was ordered despite having paid for it 🤔 we mentioned that the fries weren't correct, I'd ordered chips and that the 2nd pizza was still due, the server said they would check with the chef. About 10-15 minutes late we got chips with skin on 😔 which weren't that nice so wasted which was a shame, then my husbands pizza with no apology or even asking if we wanted sauce or salt/vinegar and I noticed a few other annoyed customers complained about not getting cutlery and also waiting a long time even though some parts of the meal had already come out. What was even more of a kick in the teeth was my husband just spotted someone coming in with a nandos bag!!!!!! If we knew nandos was near or in delivery distance, we defo would have done that. Gutted.

The menu promised so much. We ordered the ox cheek ragu and beef short rib. The ox cheek was that tough I had to cut through it with my steak knife and then was chewy and full of fat, was not cooked slow in a million years. Short rib was ok but fatty underneath. For what you pay this is very poor. A free desert was offered but when the cheesecake arrived it was frozen, says it all really. Will not eat here again. Such a shame as the hotel is lovely.

Lovely spot for a dinner time meal before travelling. Great cuisine that will ensure you are satisfied with drinks alongside lovely, well thought out food before your flight.

Great fish pie, friendly service! Ate as a family of four, drinks from the bar, and everything was great.

Breakfast buffet is excellent. Full English or continental offers protein, fruit, and also scrummy sticky carbs to start your day!

On a stay overnight at the Manchester Hilton, we ate at this restaurant for lunch and dinner and had a great experience. Both times, Melanie served us and was very competent and pleasant. The food was very good. At lunch we had fish & chips and the ploughman's sandwich. The former was really good, the latter a bit dry (but good quality ham). Dinner was a hit - we both had the blue cheese and pear risotto, followed by sticky toffee pudding. Sure, it's not cheap - it's an airport hotel. But it could have been much much worse, so overall we were very pleased.

Food so overpriced. Struggled to pay when it came to it. Seemed to be a lack of staff and inexperienced ones in the main. Obvs a captive audience if you're eating here. but just felt it was a let down for start of holiday.

My wife and I took our daughter and her new husband to Masons in Manchester on a Saturday night for dinner. They had found it online and as it was 300 yards from their apartment and the menu and photos looked good we were excited to try a new venue. Initially the service was friendly and efficient . Wine was good and reasonably priced and we ordered three courses. Banter was good with the waiter who gave us opinions and advice throughout. The food was pretty good especially the main courses and when we requested the bill we were happy with our night. The bill arrived at £300 including a £30 service charge - not unusual but I added £10 in cash as I thought the waiter was good. When I put the £10 note on the table he exclaimed “Is that it?” - I was shocked but managed to respond “yes plus the £30 service charge” He muttered “I will share this with all the guys who made your good night” and walked off never to be seen again. Frankly we were dumbfounded and didn’t know what to say or do - as we left we agreed it had ruined the experience and that we wouldn’t return. I am used to the tipping environment in the US and other countries but this was the first UK based tip abuse I have had - odd as in current climate I would have expected restaurants to want repeat business.

Der Serice war gut uns schnell - soweit das Positive. Ein gemütliches Restaurant ist es nicht. Es ist offen wie eine Kantine und laut. Die Menuekarte ist ein (kleines) internationales Mischmasch. Wir hatten Dorsch (cod) und Gulasch ( beef ragu). Beides war nicht auf dem Standard, den man in einen Hilton Hotel erwarten würde. Die Touristen mit den frühen Flügen kommen ohnehin nur einmal in diese Flughafenhotelrestaurant - ein Nachtessen, eine kurze Nacht im Hotel und dann ab in die Ferien odee Nachhause.

Drie avonden op rij hier gegeten ivm het volgen van een training in het hotel waar dit restaurant in zit. Wisselende ervaringen: eerste avond een verbrandde Char Grilled Burger (kipfilet, ze hadden geen burgers), tweede avond een ham and cheese sandwich met patat (erg lekker) en derde avond weer een Char Grilled Kipfilet, die smaakte beter dan de eerste. Pluspunten erg vriendelijk personeel en de mogelijkheid om het eten op de hotelkamer te laten bezorgen.

This was my first visit to Masons and the atmosphere and decor is amazing. Really helpful and attentive host, we we made to feel very welcomed. The food & wine was delicious. Will definitely return.

Fantastic meal on night before flight, actually amazed as previous reviews nearly stopped us from eating here, oil to fault it, our waiter think he is name was Cleve, was knowledgable, helpful and really friendly, 5 stars all round 😁

We ate dinner here and it was OK but nothing special, though the portions were generous it seemed rather over-priced for the quality of the food. The dessert (which we shared) was probably the best part. It’s obviously convenient if you’re staying in the hotel but certainly not worth a special trip.

Ate here last night. Lasagna for £16 was appalling and seemed to be meat free. Pizza under cooked. Was worth less than half what we paid. Staff friendly and polite but food is really average. I've eaten much better for less in a pub chain. Avoid.

I was away with work and being coeliac it can be a bit of a gamble whether I can eat anything. The Hilton had a gluten free menu so I was pleasantly surprised. I ordered a gluten free pizza which was lovely and then I got the gluten free brownie. Would definitely recommend for coeliacs.

Had dinner here while staying overnight at the Hilton. Glad we booked, they were turning people away or telling them to come back later even though the restaurant was half empty, very strange! Service was good, food was okay but overpriced. We paid £15 for 2 starters of Prawn Cocktail and soup. Neither came with bread, we were told it was £10 for a bread basket - really?? Overall it was okay but probably not worth going to again!

Good Food, not busy, easy to get in, flgood service for a hotel restaurant. Overall a good meal. If you are by yourself they do put you in the corner but most restaurants do.

I ate dinner in Masons during my overnight stay at the Hilton, I had taken advantage of an offer when booking the room of a £40 credit for £30 to spend in the bar and restaurant, so I had plenty to spend, so I had a couple of drinks in the afternoon followed by dinner in the evening. There was a nice selection on the menu from traditional to continental and I had olives, hummus and flat bread for starters which was very good, followed by Veal meatballs and pasta which was delicious but a bit more that I could manage. The service was efficient and friendly and overall a very pleasant evening.

My husband and I stayed overnight at this hotel and I had pre-paid for breakfast. We were greeted and seated and it was explained to us about the options available. He offered hot drinks and fruit juices. There was a splendid array of fruit, fruit juices and a great varieties

I have had breakfast and dinner at this restaurant. They do not serve lunch. You have to order from a small menu at the bar. The food quality was average. The service was average. The servers were friendly enough.

The range of food was very good and the service was excellent. The hummus starter with warm bread was a great choice. The Moroccan lamb Tagine was absolutely superb. The desserts choice was also good and I really enjoyed the cheesecake.

Reservamos aquí para el almuerzo del fin de semana, un restaurante muy guapo con un servicio muy amable (aunque un poco lento). El entrante de salmón ahumado era delicioso y la calidad del pescado era excelente, el principal era el pollo asado con el mejor puré de papas que he tenido en mucho tiempo. En general, es un muy buen lugar y con dos platos con vino a unos 25 por cabeza, es un valor increíble.

A varied menu, nothing really cheap nor too expensive. The food I had (meat feast pizza and humus) were very nice.

El restaurante era encantador, el personal amable y servicial, pero la comida dejaba mucho que desear. Nos reunimos por primera vez y fue un momento especial. nosotros 3 adultos tuvimos bistec. . . 2 solomillo y una costilla. . . . Ninguno de nosotros estaba tan impresionado. sabía bien, pero mi solomillo en particular se veía como un rasher de tocino que era tan fino. . . . Pedí salsa bearnesa, que era de sabor dulce y no era un buen acompañamiento. . . . Mi amigo es de América y me preguntó cómo es que están todos los bistecs aquí. . . . . . Me sentí avergonzado ya que he tenido carne en Estados Unidos. . . . . En general, no es la mejor comida y en mi opinión demasiado caro para lo que era. .

We had dinner in the restaurant - service was excellent and the food was better than we expected (pizzas and steak) with everything polished off. If you are staying at the Manchester Airport Hilton and don't want to venture out then I would recommend.

Lovely gf meal with plenty to choose from. Cocktails good too! I would happily return to this restaurant for another meal and to try some of the other gf choices, including pizza. Staff are lovely.

Este es un restaurante típico de Hilton, cenamos temprano ya que teníamos una salida anticipada, tuve la pechuga de carne que estaba perfectamente hecho, mi esposa tenía el pescado y patatas fritas

Tuve una cena encantadora en los masones. La comida en sí estaba muy bien y el personal era muy amable. Lo único que me decepcionó fue el lugar en sí. . . Solo un poco aburrida. Realmente no podría con una reforma para hacer que se sienta especial en lugar de un cantina de categoría. Los menús en sí es bastante limitado y caro, pero lo que me dieron fue la pena el dinero.

Compartir el plato fue muy decepcionante pero comestible.

great food, good choice of food , good quality and very reasonable, I booked a table for 7 people and it was ready for us when we arrived, complimentary cava for mothers day! lovely

No me gusta la comida se sirve en una pizarra negra, quiero una placa adecuada, independientemente de mi elección de comida.

Este lugar es la estrella brillante del hotel. Siempre comemos porque el servicio, la comida y el precio son excelentes. Una palabra de advertencia, si quieres comer un libro. Abre a las 6 p. M., Bajamos aproximadamente a las 5 p.m. al bar y la primera mesa para dos era 6. 15 p. M. La gente que se presentaba a las 6 p.m. se sentaba a las 7. 30 p. M. es un lugar muy popular en el fin de semana.

Cenamos aquí un sábado por la noche durante su estancia en el aeropuerto de Manchester Hilton.

The food was good but not outstanding. The staff was friendly, although I had to ask several times for a glass of water. Pricey for the value

Me comí la cena y el desayuno en el hotel y los precios eran lo que me esperaba de un hotel de aeropuerto y el Hilton. La calidad de la comida era excelente, servido rápidamente y bien caliente. Nos encantó el desayuno autoservicio que incluye algo para todo el mundo y una manera ideal de empezar el día, especialmente cuando viaja.

Mi esposa y yo comimos en el restaurante del hotel la noche antes de nuestro vuelo desde Manchester. Compartimos una comida mixta grill. Algunas de las carnes era realmente difícil, y bastante gristly para cortar incluso con un cuchillo de carne. Nos dieron un precio incorrecto para la comida, y nos sorprendió cuando la cuenta vino y fue un 33% más de lo que nos habían dicho que sería. Después de un rato, la camarera se ajuste a la ley, pero ella no era feliz. El desayuno en la mañana era bastante buena, y bastante contundente. El personal de este restaurante llevaba algunos muy fuerte perfume de Colonia/que es un desencadenante de la migraña para mi esposa. Puaj. No me quedaría aquí de nuevo. En el futuro me volvería a ir a uno de los restaurantes en el aeropuerto.

Ate here two nights running and the food was good for an airport hotel. Service good and a good choice of beer and wine. Food well cooked and presented.

Normalmente no un fan de la comida del hotel que daba a este lugar y me di cuenta de que también fueron registradas con Gourmet la sociedad. Me alegro, aunque ocupado la comida era de buena calidad y bien preparada. El personal era un poco baja en números, pero se las arregló bastante bien. En general un hotel decente de tres campos de buena comida.

La comida era bastante normal. Era un ambiente agradable, muy sofisticado, sin embargo la comida era demasiado caro y el menú era limitado. nos fuimos porque era el único restaurante en el hotel, nos fuimos un poco decepcionados.

Nos alojamos en el hotel Hilton en el aeropuerto de Manchester por sólo una noche, antes de tomar un vuelo temprano en la mañana del día siguiente; queríamos algo de comer que fue rápido y sabroso, y, para ser justos, albañiles entregado.

Comparado con otros hoteles de la zona, con un restaurante, este restaurante ofrece un muy buen servicio al cliente y un menú decente con diferentes opciones. Recomendación: algunas opciones en el menú puede mejorar la calidad.

Hemos comido aquí tres veces mientras esté en el hotel antes de volar desde el aeropuerto de Manchester, el restaurante es bueno y el personal es amable. En una ocasión nos comimos en el camino de vuelta, ya que tuvimos que volver al hotel para recoger nuestro coche siguiendo nuestras vacaciones. Por desgracia no puntos Hilton Honors para la cena, ya que no estaban allí esa noche-aunque nos habíamos alojado allí la noche antes de nuestro vuelo y después pasó dos semanas en el Hilton Sicilia! Es una pena.

Muy agradable, ideal para familias, el personal amable y atento. El servicio era rápido y la comida era de buena calidad. Tiene un precio muy razonable.

Llegamos tarde 9:30 en el hotel, nos alegramos de encontrar los pedidos del restaurante eran 22:00 Reservamos una mesa a las 10:45 de facturación. Tomamos una copa en el bar a esperar a que quede una mesa disponible. Personal amable y cálido. La joven muy atenta tomó nuestra orden. Las bebidas y la comida servida con rapidez. Pizza Margarita del niño no estaba mal pero la base de queso parecía ser un tipo de queso cheddar súbito, masa un poco difícil. cangrejo, gambas, tomate, Chile pasta era justo sosa, salsa de tomate en el lado acuoso. Chicken Caesar salad era muy buenas con iceberg fresco lechuga, buenas tiras de anchovie, copos de queso parmesano, 800 huevos duros, rodajas generosas de hidratación pechuga de pollo y un buen vestidor. No vimos la lista de vino si tienen una; la Stella Artois estaba muy bien, como siempre, y bien servido. Buen lugar para una cena ligera tarde. Precios par para el curso en un hotel de aeropuerto.

Our son & his wife drove us to the airport with our granddaughter as we were off to the U s a the following day . Deciding to eat in the masons we were not disappointed . Three of us had steaks the other two salmon. Both excellent. Two had icecream . With nibbles & drinks the bill was £170 ,not bad considering where we were . The waiter was exceptional , very friendly & helpful .

My wife Geraldine and I were at the Hilton Manchester Airport for an overnight stay and had dinner at Masons their in-house restaurant. The restaurant is modern and clean and you do have a feeling of space around you which is always nice.Initially we thought the menu was a bit limited however after some searching we found something we liked and both decided what we wanted. All the food we ordered was presented and cooked well with everything being hot. The service was warm and friendly and our waiter Marchello was very polite and efficient throughout or the whole meal. The meal came in at £65 which included drinks from the bar which for what we had was what I'd expect to pay at this sort of venue.

Great food at a great price. The excellent service from staff, particularly Claudia was second to none. Air con was a little heavy early evening but settled later.

Lovely start to our holiday the night before our flight. Good service, great food with an excellent, good value for money and wide and varied menu - delicious!

Was staying over night as we we had an early flight. Decided to start our holiday will pre booking a meal in the Masons restaurant. How disappointed we were. Firstly they didn't have our pre ordered chosen meal, so had to re order. Hubby had the tomatoe and pepper soup which he enjoyed, I had baked Camembert cheese, which was just ok. Then I ordered the guinea fowl and hubby had lamb both very tasty but the meal wasn't very hot. I felt it had been plated and left too long on the Pass. We had waited so long in between each course we didn't want to complain as we were hungry. They also ran out of Rosé' wine & some white wines & Stella beer!!!!!!!!! With it being New Years Eve this was unacceptable. The staff couldn't cope with the volume of people in the restaurant and we even saw the night porter collecting plates etc from the tables. The bar area, also had problems as people were waiting in a long queue, to be served.Would never book a meal in the restaurant on New Years Eve again.

Had the Mason's Seafood and my partner had the lamb. Good food if a little bit pricey especially seeing as they don't come with anything else i.e. vegetables or salad. Good selection of drinks and the waiting staff were all very friendly and efficient.

Visited Masons for the first time last night and was extremely impressed!! Mrs G opted for the mackerel starter whilst I went for the chicken liver pate! Both were of an outstanding quality with generous helpings very well presented. Next followed Steak and Roquefort salad for my better half, which even for me, who disapproves of all things green and healthy looked, and apparently tasted fantastic. I indulged in the "duo of lamb" (lamb cutlets and lamb roulade) which was perfectly cooked and was once again faultless.The piece de resistance (or however you spell it) though was the Masons Mess which was simply remarkably unhealthy but irresistible!Special mention to our waitress Larisa who was lovely, helpful and a credit to what is without any doubt a first class dining experience all round.We dined using the tastecard which made our meal very good value (£40 for a couple), but even without it, £70 would have been par for the course for dinner of this quality!!Finally another tip is to get your car park ticket stamped at the reception or you can add another tenner to your bill!!

Ate evening meal and breakfast here. Service on both occasions was excellent with Champa waiting on us for dinner. A credit to the hotel. Breakfast was buffet style in typical Hilton fashion and their breakfasts are to die for. Excellent all round.

I had dinner at Masons while staying at the Hilton Manchester airport. The hostess seated me right away but the waiter was a little slow taking my order. The décor is modern and pleasant. Unfortunately, it was really loud. All that was OK because the grilled salmon was excellent. It was nicely plated with grilled potatoes and red cabbage. The fish was moist and flavorful. I really enjoyed the meal.

We actually dined here twice and both times thoroughly enjoyed our meal. Their club sandwich with french fries is particularly worthy of mention and their pizzas are probably about as good as you can get in the whole Manchester area. A decent wine selection, too.

Staying at the hotel overnight before an early flight after drinks in the bar we decided to try Masons Restaurant. First of all we were pleasantly surprised that menu prices seemed to be lower that for the bar menu. We ordered a dip as an appetiser before our starters and some very interesting sounding starters and main course and we said we would take a little time over choosing the wine. After a while the starters arrived, but not the dip so they were taken back and the dip was brought, We took this opportunity to order the wine, a bottle of a wine we had just had a glass of in the bar, but we were told that wasn't available. In fact from a large wine list we were only offered a few to choose from. After our dip the starters were returned although we had finished them before the wine arrived. To be fair the food was very good although it didn't quite match our expectations from reading the menu and although both starters and mains were served in a broth, we had to ask for spoons. While we had been sitting in the bar before the restaurant and bar staff were being given a pep talk but it obviously hadn't worked. The problem was communication. after taking our order our waitress got caught up with serving a big table of obviously difficult customers, so didn't have time to get back to us with the dip or to take our wine order, but another member of staff should have picked this up. In spite of the team talk the staff obviously had no idea of how to work as a team. Very disappointing, good quality food spoiled by bad service

Visited the restaurant to visit an old work colleague before they flew back to Cyprus. The table was booked over 10 days prior to our visit, but when we arrived they had no reservation for us.After a short wait, we were shown to our table.The waitress was helpful and took our order quickly. A short time after the food arrived. We ordered a sharing platter to start, followed by king prawn linguine and fillet of salmon.The king prawn dish was smothered in pesto and oil and the salmon dish was burnt. We informed the waitress and she apologised. I ate as much of my prawn dish as I could before I had to call the waitress again to show her the volume of oil at the bottom of the bowl.I know the property has the Hilton name, but the restaurant was extremely poor and very over priced.I wouldn't recommend eating here to anyone.

Esta foi uma vez sem hipótese de repetição.Começámos pela limpeza das mesas. Um Pano. Um liquido e já está. O tampo da mesa serve para por os talheres e o prato.Depois o serviço. Apesar de termos chegado às 20:30 o serviço foi um "toca a despachar que tenho mais do que fazer".Depois a comida com estilo e apresentação que não está de todo ao nivel de um Hilton.Em suma, alem de reverem os procedimentos da equipa os gerentes deste restaurante no hilton tem de repensar a qualidade da comida e a higiene.

Eating in the restaurant of an airport hotel is not an over appealing thought and sure enough this place lived up to the low expectations. The meal was unfortunate to be memorable for the discovery of a living creature in the salad and the derisory 25 pc discount offered on just this one dish that should have at least been offered for free. However the prawn cocktail wasn't too bad so not such a bad start to the meal. The salmon was over-cooked with undercooked chips and we were left with an expensive bill for a poor meal. Such a shame as the place is attractive and with a little more care, could be a good venue.

liked meal. had no dislikes really enjoyed food , plenty to choose from menu, and quite, maybe a little exspensive but had a taster card so had discount on meal

Short and sweet ! Service ok ! Prices are quite over inflated and food was terrible eg meatball bolognaise had strong vegetable stock in it leaving it awfully oily ! Price £17.99 ?!? Enjoyed bar snack wedges more than the main meal ! Atmosphere not there no music ,lighting to bright and view of smokers area !

The restaurant was empty yet the unhelpful waitress refused to sit me in the area which I requested for peace and privacy.The area I was forced to sit in, then had a family of five placed beside me with children who did not appear to be trained in dinner table manners, or any manners in fact. This low end environment is not suitable for someone trying to relax after a day flying across the country completing business.The waitress taking the order was unknowledgeable about the menu and did not know the beef source when asked which is alarming considering the FSA's current focus on source and origin.I also don't appreciate wait staff trying to upsell customer orders - upgrade this, side of that, bottle instead of a glass.Service was painfully slow.When the food did eventually arrive it was below par.Starter - cool, obviously sitting unattended a bit like I was waiting for it Main - edible, nothing moreWaiting for the cheque took nearly as long as the entire meal.I am a Hilton Diamond patron and this is not the standard of service I am used to and would not recommend.Dining establishments like this do not portray what Hilton is about.