Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 340 in 367 in Weymouth and Portland
Nº 66 of 67 Other cuisines in Weymouth and Portland
Opinions
Older women rude seen her the whole holiday and no smile. When she brought sausages and cutlery over and read out our order and we said it was wrong she didn’t apologise she just walked off. Loads of staff but wasn’t acknowledged or greeted when came in. Ordered food at the bar with Charlie. Who I had to repeat the order to 3 times. Asked him to repeat it then be told he put the order through wrong. Waited for our drinks had to ask 3 times for them. Family also ordered food the same time and there’s came out way after ours. Was missing something in the meal wasn’t told they didn’t have any until we asked. One girl that dealt with this was nice and got us a substitute and apologised. Not what we expected from a family holiday restaurant. Staff seem to not know what they’re doing and don’t have knowledge about the bar. Expensive food for poor quality food. Whetherspoons is better. We’ve worked in bar for 5 years and would expect better service than this. We was really patient and understanding but it wasn’t even busy as we was the only ones ordering at the bar.
Tia S . 2023-09-24
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Food took a ridiculous amount of time to come out, meals were very over priced for the sizes of them. Waited 40 minutes for 2 desserts (brownie and icecream). Chefs need to do a better job. Will not be returning
Yasmin B . 2023-09-04
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Went on a Sunday evening for roast, was told roast stopped at 4 pm but nowhere on the menu did it state this. Ordered steak, came out extremely under cooked and tasted like they'd dipped it in pepper. That was after waiting an hour for our food. We had been the previous night and it was lovely! Extremely overpriced for what we had!
Sandra A . 2023-05-30
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Great value for money. Food much better than I expected for both dinner and lunch. Well worth visiting while on site. Service was quick and deals on was two mains for £15 and for every adult meal, a child was £1!!
ryan s . 2023-05-30
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We were a party of 4 adults and 2 children. Can't fault the restaurant staff, very helpful in getting us seated as it was very busy. However, the food was very poor.. The Sunday roast had sold out, even though the Restaurant had only been opened 45 mins. I had the chicken burger which didn't resemble the picture. I asked for a salad instead of chips which was just some lettuce leaves... no, cucumber, tomatoes or anything. The food was edible but there was no effort in it. The burgers were supposed to have slaw with them, they didn't and no side garnish. Just a burger in a bun. The children's meals were OK but again, no effort in presentation.... The restaurant menu definitely needs looking at to make the food more appealing.
Donna S . 2023-04-24
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We had carvery, probably the best I’ve had in a long time. I would totally recommend a visit. Roast potatoes were ‘banging’
Karendt49ex . 2023-04-23
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The worst burger I've ever had tasteless,cold chips also asked for 2 slices off cheese only one in the burger
NorthStar830231 . 2023-03-16
MORE AT TripAdvisor
Utter rubbish over priced bland and cold , never again, your staff need to learn how to send out hot food , going to the local pubs for rest of holiday , your loss as I'm spending money with them not you 👎👎👎👎👎
584lawrencet . 2022-10-04
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The first day we arrived we had lunch, experienced over an hour wait and had burnt burnt burgers. However giving them the benefit of the doubt we decided to try again tonight and it was shocking. Steaks were chargrilled burnt. Garlic bread burnt black each side, chicken burger tasted funny. None of the young servers know how to smile or any customer service. Waited over an hour again and it wasn't busy. They keep saying they are fully booked and so does the app but loads of spare tables in and out. Witness 2 complaints/rows from other customers whilst there. Honestly so bad! I've been to many haven sites and I honestly don't think this one had a chef.. they can't do!? My 9 year old could cook better
517siant . 2022-08-31
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Pre booked a table, 1700 on the Monday (start of our holiday). When it came to ordering we found most items were sold out. This is normal, but they didn't seem to have the Knowledge to move things around. For example, a katsu curry with no rice (just chicken with a katsu sauce), couldn't add chips as it wasn't an option 🤔 Gluten free unavailable, replacement was...erm garlic bread (not gluten free). Took us chasing 3 times to get our table cleared and to get a dessert menu...ice cream for the kids turned up with no spoons....again chased staff (more interested in talking or standing at the bar). Eventually they gave us.......forks! It just appears the staff just haven't been trained or just can't be bothered...a real shame as it really set the scene for our holiday....as to say, we never went back...
Q6133IGbretth . 2022-08-25
MORE AT TripAdvisor
Was dirty tasteless and over priced! Won’t be returning .. nothing else to add but says I have to use 100 characters or words
Jzzy66 . 2022-07-29
MORE AT TripAdvisor
We were seated at our table and was told somebody would come and take our order, watched as servers took orders for people who arrived after us and ignore our table for about half an hour. But no issue we went to the bar and ordered. Was an hour wait (which we weren’t told when we arrived) the food was cold and had a piece of pasta on a mixed grill? Don’t want to know how that got there… every table around us was also complaining due to cold/crappy food. Overpriced for the quality. Drinks were good. If you’re looking for food worth going down to bowleaze cove as the restaurants are better (but close at 5pm)
leaha772 . 2022-07-06
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Had our dinner at the Mash and Barrel Weymouth, food arrived quickly and was nice and hot. Waitress and Greeter were both lovely and helpful. Was as expected if not better.
patriciaaZ8001KM . 2022-06-25
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We visited this as we wanted to stay on site. Wish we hadn't bothered. 45 min wait for food which was to be honest second rate. Half of what we asked for they hadn't got. Staff appeared to be on another planet some just wandered around pretending to be busy. We had to explain how to make a white wine spritzer. All in all a forgetable experience, 2 hrs of our holiday we will not get back. Won't return and would sdvise others give it a miss.
X9371OJsimons . 2022-06-21
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This restaurant is perfect for families, good food and reasonably priced. You do have to book at present.
roger h . 2021-09-25
MORE AT TripAdvisor
We visited the Mash and Barrel at Haven Weymouth Bay twice during our 3 day weekend break. The first night was very good. Covid Tracking on entrance, tables Covid distancing, service very efficient, drinks and food fine and not expensive. Second visit, same time, was...
bonjgb1009 . 2021-07-08
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1180 Opinions
My friend and I went today 12/10/24 for lunch, we sat in the self service area inside which dogs were allowed as we had a dog with us, It was a very cold area so I kept my coat on. Service was slow and diabolical. No cutlery what so ever, I went straight to the bar and asked for some knives and forks and was told by a staff member “ I’ll bring some over to you, that never happened, so I went into the restaurant over to an empty table and got some cutlery from there. The food was served hot (by the same person who said he’d bring some cutlery over and never did!) and was very nice food.
2979 Opinions
This pub is in an excellent location affording nice views across the Harbour. There is a good amount of outside seating. The pub is bigger than it looks and is warm and welcoming. Dogs are made very welcome everywhere except the carpeted areas. The food was nicely cooked and the beer was good.
2567 Opinions
I visited Weymouth for a long weekend, and had such an amazing experience, the young lad Owen was so polite and friendly, really enjoyed coming here, will definitely be back x
561 Opinions
Depressing and my wife’s glass had 5 sets of lippy on it. No excuse for it.