Masala Hut in Leeds

Copy of email sent to the restaurant prior to leaving this review - not even an acknowledgement! I feel the need to write and provide my comments on the way I was welcomed this evening. I have in the past been a big advocate of Masala Hut and eaten there many times. I have in the past had take away food and enjoyed the experience. Unfortunately the experience received this evening was appalling. I called ahead and asked for a table for one at 7:30. The person on the other end didn’t seem impressed nor filled me with confidence it was even possible, he didn’t take a name and the call abruptly ended. If the one customer wasn’t wanted he should have said. When attending I was shown to an unmade table in the corner. No problem - but the table wasn’t set and instead the server got knives and forks and threw them On the table, didn’t place them and seemed to find my presence inconvenient. The table was filthy with remnants of food encrusted on it. Not welcoming at all. I would have quite happily spent time and money this evening but the thought turned my stomach to a degree that I had to leave. I felt as though my presence was a huge disappointment. Standards have dropped. And it pains me to say it will be a long time before I am back. I was a table of one and appreciate this lessens the income but the waiters need to work on their customer service. I very rarely leave Google reviews on anything but I feel really disgusted and contemplating doing so - I will however resist until tomorrow to ensure it’s balanced. I write this whilst having dinner in La Cantina where I was welcomed and treated as a customer should.

Yet again food was excellent, i have never had a bad meal or take away yet from here. Sadly visit totally let down by the staff. Table booked for 7.45 finally got sat down at 8.45, for some reason though this was our fault! No apologies, food thrown on the table, come on Masala Hut, you are better than that

Best Indian I've had in a long time. Perfect naan and curry. 10/10 will be back.

Great food, great staff, great atmosphere.

The best Indian food we've ever tasted, food brilliant owners very friendly and welcoming.

Great place ,lovely food .staff are very friendly and helpful

Was my favourite spot when I lived in Leeds but I still drive down every so often as the service is great, always greeted with a smile and the food is very tasty. I mostly order paneer tikka massala which isn't on the menu but they aways make it for me. A delicious vegetarian option and the sauce is so creamy..... not oily. Highly recommend.

Was my favourite spot when I lived in Leeds but I still drive down every so often as the service is great, always greeted with a smile and the food is very tasty. I mostly order paneer tikka massala which isn't on the menu but they aways make it for me. Delicious vegetarian option and the sauce I so creamy..... not oily. Highly recommend.

Been wanting to go for ages. Despite a mix up with the online booking quickly accommodated the two of us. Mixed starter for two and tandoori more x and keema nan also lamb dansak and garlic nan. No drinks has its being your own 44.50 food bill. All food was really tasty and served quite quickly with no pressure to vacate.

Ordered on deliveroo, waiting over 2 hours and still no sign of food. Tried to call numerous times but not even ringing.

love this place always great food and great staff love the place the star of ls15

Food was excellent..friendly staff only problem, the bill came to £83.00 we paid with £20 x5 = £100 sat there for about 10 minutes never brought any change ..not the best customer experience..if we'd have got are change it would definitely have been a 5 star review

Went on Saturday food was excellent..staff were great ..only problem the bill came to £83 put £100 to pay in £20 notes ..never got brought any change ..if we'd have got our change it would have a 5 star review ..

Excellent food and first class service all for a good price I would highly recommend this venue, the people that work there are wonderful.

Honestly don't waste your money here. Korma was almost tasteless, meat was chewy and the chips soggy.

Great restaurant. We've been a few times and had taken aways too and the food is always extremely good with great, friendly service. Always a great night out at Masala Hut.

This place is the real deal, the food is on point and the portions are very generous, very tasty and the food was definitely freshly cooked. The staff are very friendly and welcoming. Will be definitely eating here again very soon, I'm already scanning the menu for what to try next time!

We have visited The Massala Hut dozens of times over the years and feel a glowing review is due, specially after last nights visit. As a couple we are massive curry fans and eaten in hundreds of restaurants, both here and aboard, plus I make a great many at home from scratch. We know what we like and what makes a great curry, take it from me The Massala hut makes a splendid curry, in fact (in my opinion) the best in Leeds and beyond. We had their Achari Lamb chop starter that came out sizzling on a bed of fresh onions, that had been cooked to perfection (crispy and almost burned on the outside succulent and tender on the inside coated in a beautiful spicy and tangy dark sauce). My favorite curry is generally a Dopiaza and I love a fish curry (I think there is only two actual fish currys on the menu which I have had loads of times) so this time asked if they would do me a fish dopiaza, not a problem! it was outstanding and went beautifully with a cheese naan. Yes the prices have shot up in recent months (like every where) but this is top class food and have never had a bad meal from here. The service is always great, with friendly staff. Take a bottle of your own wine to drink, order a curry of your choice, the perfect meal out!

Great little place, food is great as is service. It is cash-only and only serves sift-drinks although you can bring your own alcohol and the restaurant will provide glasses

Had the lamb hydrabadi last night and it was gorgeous, delivery was a bit slow because it was a busy night but no bigger!

This restaurant is amazing if you want a lovely curry. Really friendly staff. We love going there as a family. Definitely recommended. Thw only thing is it is hidden away.

I had ordered take-out, and it was a VERY BAD EXPERIENCE. Chips were microwaved, and the curry was watery and bland; plain too with literally only chicken in. I felt as if the chicken was old and, indeed, not fresh. I ordered a mixed kebab starter; the chicken was old, and one of the pieces was pink (probably not cooked properly or a cheap chicken alterative). Onion bhajis looked asif they had been cooked in oil at low temperatures. Overall, I will never be calling he again. The delivery driver didn't even stay to give me my change. I didn't want it, but you don't walk away when given anything. I wanted to try somewhere new, and if this is how they offer all of their food to customers, I'm shocked they're still in business. I'll be passing on the word where not to go. Thanks, Masala.

Above average food, pretty standard curry menu well executed. Great staff and good atmosphere.

Overpowering coconut taste and sweet taste for so called chicken tikka masala. Had to unfortunately recook again to fix it but barely succeeded. Need to improve the ingredients and follow the recipe.

Friendly staff but by god the food is atrocious. No idea what this is supposed to be but it doesn't look a vegetable korma I've ever seen. Also missed off the pickle tray, so had to have some dry poppadoms which was the best thing about the meal.

This restaurant is so fit I could literally marry it that’s how good it was recommended from Jamal’s stove

Outstanding food. Taste delicious and make it perfect...

One of the worst Roti’s I’ve ever had! So so dry. I literally couldn’t eat it and I hate complaining, but I see the roti’s is very dry, like a stone..

Really lovely food. I have been a few times and i have enjoyed every time. Polite staff and a nice atmosphere. Really well priced for such gorgeous curries. Thank you 😃

Excellent service Good quality and good service

Home order. What a waste of £30. Never again. Food was disgusting, chicken tikka was sweet with the overpowering taste of coconut and popperdom tasted stale. Threw it in bin. Shame it used to be really nice.

Great atmosphere, friendly staff, good food

Excellent night with very good service, I was with a big party and all had Indian food....except me. I asked for chicken and chips, which was no trouble for them, and was impressed with all they did for us.

Food was nice when it turned up to our address and it tasted very good thank you for the great service & delivery :)

Chicken Tika masala and lamb massala mild. First, the chicken was tender and nice, but a masala does not have coconut! it was basically a korma in red sauce. The lamb was also cooked with the same ingredients, but it was also a little hard! I think they should list all the ingredients in their dishes. Personally, I do not like korma! I am going to stick with Acbars or Aarti in Leeds city centre for both to eat in or as takeaways. Also, Taj Restaurant is a very good takeaway, but no to eat in the restaurant, no best service, smaller portions!

The food was just ok. The paratha bread was still raw in the middle and the flavours were a little bland compared to my usual tandoori.

Excellent food. I had lamb Achar, saag bhaji, peshwari nan. Really delicious. Very generous portions. Reasonable price. Take cash and your own booze

The food is outstanding. A little put out that they didn't do lime pickle, love lime pickle but that said the food was delicious. Friendly and accommodating staff. Bring your own alcohol. Would recommend and will go again. Did I mention how good the food is?!! Edit - it's been a few years since we last visited. Everything remains as above apart there is now lime pickle. The lime pickle is amazing.

If your a big fan of curry I would definitely recommend this place. I ordered chicken curry and naan bread for 1 serving delivered to my house. It was £12 which is a bit overpriced and arrived 30 mins late but overall great restaurant.

Ordered food at 7 30 arrived 6 30 asked for a full starter sauce and got one not even a quarter full why do they do this love my starters with poppadoms to dip in 2nd time they have done this another 3 month till I try again nice food but its just ridiculous

Excellent service. Will definitely come back.

Large party we had an amazing time here, lovely food , as always, great atmosphere thankyou for making our birthdays awesome 🤩

I recieved the wrong dish in our order this evening. When I called to explain I was asked if I would like the dish I actually ordered, to be prepared and delivered! It arrived within 15mins. Amazing customer service & totally lush food ❤️ Thanks to MH xx

Ordered a delivery direct from restaurant, got a call from them stating will be late due to 1 item left off order [Bombay Aloo] Meal arrived 45 mins late, everything cold except the Bombay Aloo, I had also ordered, a Stuffed Paratha but got a cold Nan Bread {solid hard] Very disappointing will not use again. £45 wasted Date of visit: October 2023

Ordered a delivery direct from restaurant, got a call from them stating will be late due to 1 item left off order [Bombay Aloo] Meal arrived 45 mins late, everything cold except the Bombay Aloo, i had ordered, a Stuffed Paratha but got a cold Nan Bread {solid hard] Very disappointing will not use again. £45 wasted

Been a customer now for years, eaten in and taken out, staff are very welcoming, great value for money too..

Best food. Always delicious. Always great service. Wonderful family restaurant. Buffet Wednesday and Sunday. Bring your own alcohol, brilliant. Plus if you can collect, they do takeaway too. My go to place for the past 20 years ❤️❤️❤️

Excellent service great food brilliant atmosphere

The food was amazing, I has the Tawa fish dish and my sister had a chicken shashlick. Highly recommend.

Hidden gem, buffet was great value

Dine in or take out. Great curry house, food is very tasty, portions are satisfying (in the just about right range). Service is busy, but still somehow remain attentive, and will visit your table few times.

Best curry I have had in a long time. Staff really friendly. Would definitely recommend. Short walk down the hill from the premier inn.

Best garlic nan really fresh and light highly recommend

Had a takeaway in past and it’s been ok .. However , came for a meal and ordered the usual chicken tikka masala. No sauce at all may as well got chicken tikka starter due to the lack of sauce. We got a side of a potato dish, very small and COLD. Found it very expensive for what we received.

All I can say is OMG, what a hidden gem this place is, the food is beyond amazing, staff are fantastic and a special shout out to Tyson, made us feel like family Get yourself down,an added bonus is you can fetch your own alcohol too 😉

Great value for money. Huge portions. Lovely restaurant and very nice friendly staff. We didn't have a booking and they made sure they made room for us. Thank you 😊

When placing my order I stated I couldnt have any oil, gee or butter, as I have adverse reactions. I felt safe as there was a large disclaimer re this by the tills. My order came out, I used the x3 begrudgingly offered serviettes to bolt up the oil that was swimming in my dish, I wanted more but was ignored! When I told the waiter he smirked and said Indians cook with oil! He seemed to find the whole episode amusing, Discussing my delema with the other staff in their language. The meal was very expensive for the quality of food, my husband who wanted the curry in the 1st place said it wasnt all that and remarked the sag bargee was slimey and had the texture of mush. When in leeds again we definitely wont be back, I was up all night, and had a very uncomfortable journey back home. If you have any allergies AVOID they dont care. I've added the photo of the serviettes for proof🤮🤮🤮🤮🤮

This is such a friendly place to visit. All staff are welcoming and the food is cooked to perfection. I am a regular visitor here! I ordered chicken jalfrezi and naan.

We got a takeaway, it was absolutely lovely, omg the onion bagie starter was great.. thank you, we will for defo order again..

Every one of our curries were excellent. It's a rare decent Asian restaurant in the locality. Good service and a friendly owner too. Remember to bring your own booze.

Always fantastic food from this restaurant well done keep it up👏👍🏻

Great place for Curry's. I would definitely recommend chicken tikka masala and friendly staff 👍

Excellent service pipping hot food . No quibble you will be sorted out .great good excellent service great family run buissness. AlwYs happy to help everthing no problem clean friendly restaurant takeaway . Top people so polite customer service excellent . All 5 stars

Always good food. We have not been disappointed.

Not eaten in but a fantastic takeaway. Proper flavours, lots of chilli in the spicy dishes and nice meat. Highly recommended.

Nice place and very friendly staff. Good was OK. I've had better.

Great Indian restaurant in Cross Gates. Warm welcome, nice ambience and feeling in restaurant, friendly staff. Great choice of food, ordered 4 poppadoms with pickle tray, 2 mains, 3 sides, all in for less than £40. Food tasted amazing.Good value for money. We will return.

Wow! Been looking for a good curry since moving to Crossgates and we've now found one. We ordered a delivery and everything from the delivery itself (driver even closed our garden gate) to the food was fantastic. Mixed starters, 3 curries, rice, chips and naan all well cooked, well spiced and good quality. Meat was tender and tasty. Will be using again. Thank you

Masala hut is an Indian resturant in the crossgate area. Menu is absolutely interesting. We have tried a vegetable mixed started for two. Fried veggies and grilled tofu, veggie samosa. First time I tried and not bad at all. Seafood options are great at great price. Staff is professional, friendly. Theninteresting thing is that some food is grilled before the preparation. That is an extra taste. I am local and I think it will be one of my fevourite restaurant.

Fabulous Indian food with great service

Never tried masala hut before always stuck Narwaz and spice zone so thought would give it a go . 1 hour 20 mins later came clap cold and to be honest not the best food out of the three . I would suggest stop using Uber eats as a lot of previous reviews state they had Cold food as well . Just an idea start your own delivery service with more reliable drivers .

Good food but service a little sloe

Been twice now and can't really fault it, quality food and friendly staff

This place has never let us down with the quality of it's food

Great food, great friendly staff. Awesome buffet. And great off the menu too.

Takeaway really poor. Such a shame as eating in the restaurant the food was brilliant. Smashed poppadoms. Leaking sauces. Chicken tikka really odd tasting. Chicken in mixed grill bleeding when got near bone, other elements of mixed grill pale in colour and onions part cooked. So disappointed with the Takeaway option.

Excellent service, extensive menu and fantastic food. This has to be one of the best restaurants in Leeds.

Lovely place. Food really very nice and helpful and attentive staff. A hidden gem!

The food was great but not enough on the plate, was only half a portion NOT what I paid for.

Best place to eat in Crossgates

Not been here for ages and had forgotten how good their food is. 10/10

Fantastic service, awesome food. Highly recommended

This is an outstanding restaurant. The food is amazing the staff are very friendly and efficient. I cannot fault it

Absolutely perfect every time. Best one in leeds by far, honestly can no recommend enough

Friendly atmosphere, don't feel rushed and hassled and very nice food. See you all in September 👍

Had a lovely. Meal with our family

Absolutely fabulous 👌 all the dishes are wonderful 10 out of 10 for me 👏

Excellent service and ambience. Ye food itself was good, onions were were fried a tad bit more than we would have liked but nothing to complain about. They made it up with their quality of service. All food halal.

Still the best indian restaraunt around, excellent food and great value 😋

It's BYO and cash only, but the staff are really friendly and helpful and the food is fantastic. The portions are not huge, so you can order 2 mains per person plus some sides to explore the menu.

Friendly, attentive staff, lovely relaxed atmosphere and great food. Can't believe it's my first time here after living in Crossgates for 25 years!

Over priced and disappointing! If you want an authentic and tasty curry then avoid at all costs.

First visit to Masala Hut and we were not disappointed. The ambience, hospitality and quality of the food was excellent. We will be back!

Just had the best meal ever was absolutely beautiful thank you so much was a real treat

Fantastic food & staff recommend to anyone

We went for the buffet Excellent choice of food and excellent tasting.

Lovely food and great service 👌

Fun place, nice friendly staff and you can take your own drinks . Great prices and service.

In my opinion the best Indian restaurant in Leeds! Can take your own beer so saves on money and the lamb chop starter and tandoori king prawn main are my favourites and are delicious. Never had a bad meal there as it's always too quality. The staff are super friendly too.

Nice food very nice staff always friendly 🙂🙂🙂