Masala Bay in Isle of Wight

Average food and price not my top 30% Indian restaurants just gets below my top 50% for takeaways.

Really delicious food, strong bold flavours and lovely service, we were celebrating a friend's birthday and they really went above and beyond thankyou so much Masala Bay! Only thing I feel could be improved is for the music to be a little louder, bit of ambient music is always nice to have but can understand that some people like it more quiet. But a minor critique on what was a lovely evening

Atmosphere and decor good but the service was way too fast. The food lacked flavour and spice and was totally bland. Also, the chicken was overcooked and tough.

Excellent food and service. Very good food would recommend garlic chilli chicken curry. Perfect for friends or family to come and have a great meal.

Reading the reviews - I am seeing quite a lot of criticism on food. Few suggestions for those people. Yes this is a Bangladeshi Restaraunt. You need to set your expectations right. You cannot expect delhi taste here. Like you won’t get the taste of Dhaka in a Delhi Durbar Restaraunt. Another suggestions - ask more generic dishes if you are visiting once as a tourist. Personally for me - was a good experience. Ordered dal tarka and chana masala with naan bread. Staff asked us if we would like it India style spicy to which we said yes. It was tasty and cooked well and spicy enough for our taste buds. Staff was courteous and came thrice after serving to ask if we needed anything. Water was also served without asking. Would recommend this place if you are on the island as a tourist and craving Indian food.

First time eating at masala bay and what a fabulous dinner I had here! Service was 10/10 food also matched the service 10/10. Waiter was called Sayed has such a friendly approached with a friendly smile :)

Zero stars for people working at the reception. Service is worst never had I ever encountered such rude person. We are tourist visiting the restaurant to have some food. But the audacity of the servers shouting at us just because they want to close the kitchen at 10pm but it’s only 7 pm. There are so many seats available but he was giving them to other people and was racist towards us. Started yelling get out and order no seats available for you. There is something wrong with that person and this is not the way to behave when there was literally no need to make a scene . We had just asked if seats are available or not.

Unfortunately originally coming from west london the food is very much for the English palate. Not what I am used to from an Indian restaurant.

The best Indian meal ever! Lovely staff, everything top rate! The staff were really sweet and smiley. I had a dish I had never tried before and hubby had a delicious Vindaloo! Can't recommend the place highly enough!

Both main meals were so tasteless we could not eat them. Wrong naan bread served but we were told it was what we had ordered. My starter was at best Luke warm so all in all not good at all and very expensive. So unless this was just a bad day for them I would avoid.

Bland food, expensive (£74 for two). Starters came before poppadom was completed. Mains very bland ( chicken tikka masala and lamb rogan) . Naan bread had cheese in ( ordered peshwari) When waiter finally appeared he said it was definitely peshwari and was not interested. Poor service. So disappointed, couldn’t wait to leave.

Tasty, fresh, fast and good veggie options. Ventnor is lucky to have this gem. Thank you for the delicious meal and extra goodies! I’ll be back!

Upon entering, we were greeted very warmly and seated efficiently despite not having a booking. The food arrived via a wooden-carved ornate trolley, which was visually pleasant before the dishes being placed before us. I ordered what I would usually order via takeaway back at home from another business, and I was not disappointed; the flavour and quantity left me feeling full and satisfied, with enough to takeaway at the end. A lovely experience had and well worth visiting/ordering from. Thank you!

Excellent curry one of the best

Great choice of food nicely presented. Not the cheapest but the pleasant waiter and quality of the food made it a very enjoyable meal for both of us. We have dined there on previous holidays on the Isle of Wight and not been disappointed. Very tasty and adequate.

We booked a table for 24 as a pre birthday party meal. The restaurant was very accommodating and sat us on a long table. Service was brilliant and all 24 said their food was really good and hot. Thank you for making it a brilliant evening for us all !

Average food but not cheap. Bill had extra items that we did not have. There must be better in the area.

Brill, brill, brill. You must have the Nepal chefs special

I Had an excellent tikka Masala, and lovely peshwari Nann. Lovely food. Recommended

My husband and I had the lamb Korai which was tough and chewy and I had to leave most of mine. The waiter explained it by saying it was a supplier issue. A real pity as the flavour was good. Also, to be charged an extra £1 for a tiny flavour of chutney left a bad taste, on top of all the other extras that got charged for.

The customer service was brilliant and the food was well priced for the quality. They had some of the best lamb and mint sauce that my wife and I have ever tried! Unfortunately they let themselves down with their chicken tikka massala being undercooked. Apart from that mistake, it's definitely worth a visit for a nice curry.

Right little gem stumbled upon this place after looking around and every where being fully book. Food was absolutely amazing full of flavour all 3 of us could not have been more happy with our food give it a try 5 star

Visitors to Ventnor IOW. Masala Bay has lovely friendly staff, service was spot on & the food delicious. Perfect & when we visit the Island again, we shall return. THANK YOU!

Food was very good specifically Indian i would say as good as i've had anywhere, also slightly more to chose from given the classics the chef specials and Nepalese menu. Service was good also.

Unfortunately my food wasn't great. Chicken was dry to the bone, I had chicken tikka and did not except dish to be so dry. On the plus side your signature red sauce and mint sauce are lovely

We had a great meal here recently. It is a very smart restaurant with friendly staff and the portions are quite large but the food is beautifully cooked and we thoroughly recommend it.

Food was 10/10. Service was brilliant.

On a dark Sunday evening when nearly everywhere else was closed, this was buzzing with life and serving delicious food :-)

We had the most succulent meal with just the right amount of spices.

Excellent, authentic and reliable takeaways. Advise against eating here on a hot summer's day, though. The food though, is superb, both in intrinsic quality and (crucially) judicious spicing. Not cheap!!

We had a delicious takeaway from here last night, the highlight was the lamb shank special dish and the mixed starter! Food was ready ten mins earlier than the email confirmation but that wasn't a problem for us. Would highly recommend if you're in the area!

Two of the staff were rude and unhelpful. One of them slammed my glass of wine on the table. We walked out without eating and found another Indian restaurant in Ventnor which was very welcoming and served good food

Vindaloo inedible. See photo. See my trip advisor review for further detail. Restaurant manager didn’t care!

The Lamb Vindaloo blew our heads off to the extent that it was inedible. We have never experienced a Vindaloo like it despite eating the same regularly in other Indian restaurants across Europe/Asia. I politely phoned the restaurant to inform them but the manager denied any problem and just said well it is normally spicy. So I said I wouldn’t be coming back again! “Fine” he said!

Worst Experience ever, won’t recommend. Staff is too rude as well as food is bad. Would give 0 if that was an option.

Had set meal for 2 takeaway,superb, lovely food

I would give 6 stars if possible! Delicious and perfectly cooked food, and the service simply outstanding! I went in with two small children and the staff was very attentive and friendly, we were all so pleasantly surprised about everything, we all left super happy and super full XD

I would not recommend anyone to be at this place not because of the food because we din't had any food just because of their pathetic and rude staff.....if you r still there then...best of luck...machudao...

We were looking for Indian restaurant nearby and was suggested by someone but was very bad experience as the staff was very very very rude and as i come from the same background. I was expecting a good hospitality as this restaurant has name but was very poor service as staff were laughing after we left without any food and felt disrespectful. I feel restaurants are made for experience but this was worst experience we ever had and will never come back and won’t recommend any one to go as well. Thank you very much for this kind of hospitality to your guests.

Best food ever so flavoursome and beautifully presented. You will regret not trying this restaurant

Really attentive service and a superb meal. And they’re open on Sundays! ( so many restaurants in the area seem to think that people don’t need to eat on a Sunday or a Monday).

Good meal and friendly service. We didn't need to book when we went but it is advisable.

If you are English and want 'english' indian food, then the food us ok!!! (or there is a good kebab takeaway opposite) But if you appreciate indian food with real Indian flavors then go elsewhere. Asked how the biryani was made? Was it made with saffron? the reply give "its made with rice!!!!!" (Think that should have been the alarm bell) We ordered a veg curry that arrived cold and tasteless (see photo) asked for it to be taken away as was cold and not my taste!!! The manager thought it was right to laugh at me and said "that's how it is served" walked away (with the veg curry) 'sneering' !!!!! The keema nan arrived with a lump of 'keema' tucked into one end, the other 2 dishes just tasted of coconut, the Pudina Dahi and Aam ki chutney was equally tastless, sadly for us it was all very bland and English tasting. We did not complain about the food because the English holiday makers were eating it. What we made comment about was the veg curry was cold and sadly for us it was not to our taste or liking. I really appreciate that places like this think holiday makers are just till fodder, and there is always more waiting round the corner. But!!!! Sometimes someone just want what is advertised and really does know what they are talking about.

Andhra people will also like it ,I love garlic chilli nan and chicken curry combination

If you are craving some Indian cuisine in Ventnor or IoW, this is the place to come. Beautiful ambience, Cooperative staff and Tasty good. Would recommend their Garlic Chicken Curry and chitney platter 😋

Incredibly overpriced for very mediocre curry. Butter chicken cloyingly sweet. Charged us neck end of £4 for small bottles of sparkling water which they went out and bought from Co-op next door. Robbery

We ordered a takeaway. Very impressed with the quality of the food.

Always a worry when you’re on holiday will the food be good well I highly recommend you try this restaurant I had a chef special mixed masala and it was amazing you could taste all the different spices definitely go again when we’re back on holiday

Lovely curry with the wife. I had a lamb bhuna and the wife had a lamb korma. Food was served quickly and was piping hot. Staff were polite and attentive. Some pieces of the lamb were chewy but the flavours were beautiful. Will definitely return again.

First visit and we think their curries are very tasty. We have tried a lot of curry houses. The chicken was so tender.

Staff attitude was pathetic. We entered around 9:00 PM, the restaurant was very empty, we were given a table and we requested different one (with same number if seats, just little away from a big group), we were refused and were made faces on instead of just a polite refusal. We decided not to eat and walk out. Think there is lot to do with basic manners. (We later got to know that the restaurant was not actually run by an Indian but someone from south asia outside of India, so was not sure if that unwelcoming behaviour was subtle racism?!

Great food and great service. 👍🏻

My compliment to the chef and the owner. Food was amazing and we appreciate the fact the owner was apologetic about our waiting time. Happy with the lady who welcomed us and deeply unhappy with the waiters (they sounded pushy and rude to me). And that is why we are not going to come back.

(Group of 11 of us) Great experience up until the bill came. Good food. The older gentleman and Lady were great and very attentive. The young guy who brought the bill suddenly told us we owed another £100. Took everybody’s amounts down and calculated we had actually overpaid (to include a generous tip), were told rudely that we still owed £100, then proved (again) that we didn’t. The guy then decided that ‘as long as you pay for the poppadoms’ you can go. We’d already paid but it was worth the £20 just to get out. Won’t ever go there again.

Phenomenal food, absolutely delicious, quick to make, and they made it vegan for us too on request. Good value also. Made our last holiday dinner v special!

Excellent food, lovely staff, great night out

Excellent food and service staff are great.

Lovely place to eat and beautiful food

Went for a one man dinner! Excellent service and great food!!

Had a lovely meal with the family. Main courses were particularly good, slight gripe is that their sauces with the starters (subjective I know), are not quite as tasty as I would have liked. However the starter and main course we had were lovely. Would be great to have a kids menu as otherwise it makes ordering a little pricey. But only small issues on what was a lovely meal, with really nice staff, we will certainly eat there again.

Excellent food...good friendly service.. served fery quickly after poppadoms to start.. went early just after 6pm and we were the only two until 7.. have eaten here 6tines now and not had a bad meal.. highly recommended 😊👍

Average food, fairly high prices.

The only place you should be going in town to get a curry food is amazing and the service is top notch

I don't write reviews normally but this place is legit awesome and deserves one. Ate twice there in a week. 3 dishes, all very very good.

Food was of brilliant quality, all clearly well prepared and fresh, delivery charge was a good price however, the food tasted a bit bland. We ordered the himalayan lamb shank and we were realling looking forward to it but there was no salt and it tasted rather bland, the hot spice overwhelmed what was there. So that unfortunately was a let down, the rest of the food was amazing though! And we'll definitely come back to try something else.

We've eaten here a number of times and the food is usually really good. Unfortunately after a recent visit I was quite unwell and feel confident we traced it to the rice. Its a real shame as the food itself was good and decent sized portions. Unsure of whether the rice is reheated or not which may be a factor?

Fantastic Indian restaurant and takeaway. It's owned by the same people as the Red Chilli witch has served Ventnor for many years. Curries and everything else are top notch and the delivery is always prompt

Lovely clean spacious restaurant, very friendly helpful staff serving top quality food, been to a fair few Indian restaurants allover Europe and this has gotta be one of the very best!!!

Really enjoyed this friendly place. Lovely food , nice surroundings.

Had a nice meal. Chicken and lamb cooked very nicely. Quick service and very friendly.

Ridiculous foods… sugars in curries …. Cheating in the name of nepalese dishes …

Ordered a takeaway from here, the menu was impressive and included Nepalese dishes which seemed great. We ordered tandoori chicken, crispy lamb, chicken tikka and a Nepalese chicken dish. The chicken tandoori and tikka massala looked good but came in a sweet and gloopy sauce which was not pleasant. I expected the tandoori chicken to be dry. The crispy lamb dish was quite chewy and not at all crispy and again coated in a sweet gloopy sauce. That was barely touched. We received a complimentary saag aloo dish which was sadly cooked in the same sweet gloopy sauce. Very disappointed. The 2 stars are for the Nepalese dish which was ok.

Great place in Ventnor for curry. Breyani is lovely just as is the butter chicken. Friendly staff and well priced. Clean and well presented.

Great tasting Curry with all the trimmings. Was lovely.

Horrible experience. Food was undercooked (bhindi was raw) and unseasoned (the three main courses we ordered didn’t have enough salt or spices). Even the apple juice we ordered tasted like it was expired. Would definitely ask everyone to reconsider their choice of restaurant.

The food was alright, but the attitude of the staff is really horrible, especially the one managing the place. The particular staff member is racist & extremely rude and downright disrespectful. I would advise not to visit this place at all

Really nice place with comfy chairs and loads of space. Nice welcome. Menu very varied, food very tasty. Chicken Pakora starter with poppadoms and pickles nice. Lamb Tikka Korma plentiful and succulent. Himalayan Lamb with Chick Peas out of this world.

Excellent food, go and eat some!

Absolutely horrific experience from one of the staff at the reception . It’s a Sunday and not even busy , He asked us whether we prebooked 🙄 Without even checking he said we can’t enter if not booked And didn’t even care to say another ward , he answered the phone and ignored us Come on man Learn manners first , u need to welcome your guests and either respect them if u don’t have space We are not coming to your restaurant for free We are paying for it mate Before u start a restaurant , Respect the people first or ask him not to take up the shift at the reception Not worth.

Disgusting attitude of staff, booked table for 15 people, had Extra person in the group and it included 4 children so a total of 16 present. When we got there the tables seemed a bit congested so we requested a small group to sit on a table right next to us. They were going to or did a join a small table at the end but it was too warm and the masala they were using was strong so we were all just wanting a bit of space. A staff member came to us and appeared very angry and disrespectful. He came again and said to our family on that table you have to pay separately and his tone was unacceptable. Another member of family went to him and interjected his rudeness. The manager came who then Instead of diffusing the situation made it even worse. We explained we just want an additional table as it is too hot, we are a large group and we prefer if the table is available to just split it slightly - nd we learned the table was not even reserved. The fuss was a bit dramatic and the staff response was almost like a gang ganging up on our family because we complained about the rudeness of a staff member. Pathetic. At the end they agreed that we could split the table the way we wanted indicating it was not reserved, the fuss was a pointless fuss, it seems they all need training about how to deal with customers with respect. We left the restaurant because we did not feel we would enjoy our dinner there at the end. A serious let down and their arrogance of losing a business of 16 people meal was even worse. Such businesses deserve a 0 star. I know they will give a lousy reply about how wonderful they were and dampen down their bit of starting a very rude conversation and tone - regardless this is bound to make sure they treat people with respect not numbers they count for their business.

Terribly rude manager's & staff.

Visited Ventnor for a week and had 2 takeaways from here the food is that good. Fresh, so tasty and very high quality food. Probably one of the best Indian takeaways I have ever used. Disappointed I can't have one delivered to Derby and will miss this place!

Fantastic food and lovely staff Highly recommended

Beautiful fluffy Naan breads. Chicken falls apart, so tender, beautiful spices and overa just excellent quality & delivery, so much better than other takeaways locally. Sticking with this takeaway for sure! Perfect!! 👌👌👌

These guys make a nice range of Currys and the helpings are generous so you won't be disappointed. Probably worth booking as it can get busy.

Just had an absolutely delicious meal here. Service was amazing, and the food was one of the best Indians we've ever had! Would definitely recommend :D

Good Food, Non spicy food, great taste

The food is amazing the staff are great. The service was quick. I would highly recommend it

Delicious food and great service. I highly recommend the Nepalese special- very tender chicken with delicious lamb mince.

Tasty King Prawn Puree, generous portion and very reasonable price. Had Chefs Special for mains was tasty sufficient for 2 people.

Curry was okay ,!but naan bread supposed to be garlic, had no taste and really greasy, also ordered keema naan, there would of been more meat on a vegetarian sandwich, would rather go hungry than eat or order from here again, well over priced and total rubbish food,how they stay in business is beyond me!!!! Absolute waste of money !!!!

really good food, do not order to much, you think you can eat all but you don't,

I have to say this was one the best Indian restaurants. Food was amazing and service was good. Would highly recommend!

Good town center and popular restaurant

Terribly rude staff - They need to learn a bit about hospitality if they want to run this restaurant. We tried to make a booking and they were demanding that each person needs to order a certain amount of food. Were giving some terrible reasons for why it’s necessary.

Friendly and efficient service. Delicious food, we would definitely go again if we are back in Ventnor.

The best Indian restaurant at Ventnor Bay area. Taste was really good, spice level was good. Staff were nice and good service. Ambience was good. The place is really crowded so make sure to book in advance. Highly recommended 😊

High prices but food was definitely worth it lovely staff. I will recommend to others.

First class meal good service, friendly staff

The worst possible experience for a restaurant ever!!! Took the on call booking for four and when we reached there they denied it outright! Even after showing proof for the call they denied us seating.