Marugame Udon Reading in Reading

Came here for supper after church with the other young adults from church. It would be helpful if the staff were more knowledgeable about allergies because while I can eat anything, one of the others is gluten free and for a moment it looked like there wouldn’t be anything suitable (but eventually something was identified on the menu that she could eat ). Their lack of knowledge of the constituents of particular items was also unhelpful to me when I was trying to choose from the available customisations for what I wanted to order for myself.

This place has lots of Japanese writing translated into English. The food is AMAZING, facilities are very clean and the place is very cute.

We had tempura ebi for starters, they were not warm and very very chewy. Main courses were udon beef and chicken teriyaki; the beef tasted dull and greasy, the chicken was hard to find amongst the enormous amount of rice. Plastic glasses looked cloudy and unappealing. The only plus point was the friendliness of the staff. Very little value for the amount of money you had to pay, not an experience worth repeating.

Disgusting, flaccid, greasy, luke warm food. Gyoza were dry and flavourless, not to mention deep fried; the courgette tempura was dripping in fat and so overcooked the courgette had the consistency of wet mashed potato; the sweet potato disc was bone dry and tasteless; chicken goyoza was approaching a decent flavour but ruined by a rivulet of greasy fat that ran out at every bite. The tempura dip was watery and lacked flavour; Beef Nikutama looked good but no smokey BK sauce flavour in evidence; noodles also luke warm. The place had more staff than diners, unlike Osaka across the canal, which was packed, so in future - follow the diners. Not even decent value at £40+ for one main and 10 pieces of tempura. Shall not be returning unlike, I suspect, my supper.

Thought we would try this new restaurant out but wish we had gone to Wagamamas instead! We had the chicken teriyaki & rice - it didn’t look good to start - small pieces of boiled chicken with only some covered in sauce - in a large bowl of rice. Overpriced for what you get. Would not be returning.

Once we had ordered and the food was on the tray, we were told they do not take cash Mine was teriyaki chicken which was about six pieces of white look like boiled chicken. Stuck on a big bowl of rice and a scoop of sauce pull over the top. The chicken was tasteless, not marinated and to be truthful the sauce was pretty rank. My friend had Katsu curry and noodles and it was like eating a bowl of noodles which were big fat, chunky ones, not even thin. We left most of it. We also had a cold drink each. It was a complete waste of £32 wasn’t even worth a fiver. The boxes teriyaki and Katsu they do in Sainsbury’s is not good either, but it is a lot better than here.

To start a guy greeted us at the door and went through the basics of how to order (it was pretty complicated). We bought two small bowls one medium and a kids thing and a few drinks which added to 50 pounds?! When we started eating we noticed that the pork was incredibly fatty and the beef was quite fatty aswell. To top it all off a false emergency alarm went off and it told us all to leave and not enter the carpark!! The staff were not the most helpful as they did not tell us what was going on. They didn’t tell us to leave or stay many people were extremely confused. Then after a couple of minutes of people leaving and contemplating wether to stay or go after we had to ask the staff what happened they told us it was a false alarm! Overall the noodles were probably the best part. Despite that I think that with the high price and fatty food I don’t really recommend coming here. Won’t go again.

how to apply to work here best Japanese restrant EVER came here first day it opened i loved the noodles and the katsu the drinks were nice anyone who says its bad is a bit stupid

Great food options and drinks. Luca was great - wonderful customer service. Will definitely be back soon!!

A truly dreadful meal. The quality of ingredients was really poor, the veg was over cooked and the beef was more fat and sinew than meat. I ordered the Beef Miso Udon and left almost all of it. Total waste of money. Ended up at Tesco for a meal deal.

Amazing food, love coming to this restaurant. Today I was served by Lollo who dealt with a mishap my friend and I had and handled it perfectly and treated us so well. Such a friendly place and great customer service. Makes me wanted to come here even more :)

amazing time!! carlos was so lovely and friendly, explaining everything and being so helpful. the food is delicious too!!

Such amazing service!! Carlos was very helpful and talked us through the membership. Such a great experience!! Thank you

great customer service, nico was really friendly, food was good and good selection would come again!

went for a society meet up and the food and service are outstanding as always! is my favourite place to eat in reading. student noodle amnesty is such a good deal, £5.95 off when you bring instant noodles!

Very disappointed, very dry salmon in the terriyaki bowl, all rice and nothing else, no substance to the dish at all. Will not return

The udon was amazing and Dipu was a fantastic chef 5* The service was also exceptional and very fast and restrooms really clean.

Good for what you pay for in comparison to other high street chains. Would say the soups are better then Wagamama, much more authentic

Great food and staff very helpful and fun . Just dropped in on the off chance as so many noodle bars glad we did Nice trays!😎

It was a lovely day, we just popped in for lunch as this restaurant is fairly new in Reading. We had to queue to get in. I did fancy some noodles, I was put off as the noodles were physically handled by the staff (no...

Visited within the first week, so there was obviously still a few teething issues, but the staff were so friendly and accommodating. It is canteen style, however the menu is clear and so is the layout which makes the whole experience easy! Good selection of...

Confusing and very disappointing visit to this establishment. The food was disappointing but not as much as service. The lady that greeted us was probably the one good element in this restaurant. The other lady was serving other client, then she started serving us and...

Canteen style restaurant, not very relaxing, uncomfortable chairs, stupid music blaring out, expensive soft drinks at £3.65 for a bottom coke. Large doesn’t seem very big. Anyway, had the katsu curry, easily the worst I’ve ever had, slightly hard rice , far too runny curry,...

Very disappointing experience, ordered Takoyaki Udon, delivered broth but no octopus, quite expensive, no dipping sauces included with ordered you are expected to pay extra.

Lovely food, very generous portions. We went to the opening evening with friends and the staff were everso helpful. Everyone enjoyed their meals and it looked to be good value

I visited with my partner and friends for the soft opening night. We were very impressed with the food, atmosphere and staff. The portions were large and the food was fresh and flavourful. Staff were polite, friendly and went out of their way to make...

This is a great spot for quick and tasty Japanese food- tasted amazing, staff were excellent, couldn’t fault it!

Chicken katsu curry was really good!!!!! Lollo was really helpful, great service!!! Would come again.