Marmaras in Liverpool

I am absolutely appalled at the management team within Hunts Cross McDonald’s, the way staff speak to customers and employees is disgusting. Managers very much look down on other employees when working, and often don’t treat them with the deserved respect. The owner should really consider looking into this.

As I work not far from this branch, my children asked if I could get them a meal on the way home, so I ordered the party bucket meal. I had to wait about 10 minutes for it, and once I received my order, I went home. I opened the bucket and was presented with 14 pieces of overcooked chicken that were soft, not even crispy, and swimming in oil, they were so hot. We ate the smaller pieces, but the larger ones were uneditable to eat as I hate oil like that on my food. It's like the chicken had been refried it was the most degusting chicken I have every see. So took the bucket back the next day and was only give 6 pieces back. I'm never getting food from here again. PLEASE CHECK FOOD BEFORE YOU LEAVE. Should have taken a pic when I opened it, but the chicken was over cooked and full of oil.

I ordered 10 p chicken wing meal today via Uber eats and my order came in with only 8 chicken wings that were very tiny . So unprofessional of a KFC brunch . This is fraud .

Good service 👍 Bhoomika is excellent staff.

As others have said, no service. Expect to serve yourself. Staff at the tills are too used to ignoring customers because of the self serve screens. No option to be served by a human. Messy tables and dirty self serve screens touched by hundreds of people after they've been the toilet without washing their hands just before you eat. Drive through was closed so we went in. Screens were filthy, I asked for a wipe to clean it myself, was told I wasn't allowed one and to wash my hands afterwards instead. Eventually got the food, went to a table, which needed cleaning. I asked for someone to clean the table and got a whole bunch of attitude about nothing being good enough for me. I thought hygiene and cleaning tables was a basic bare minimum 🤷🏻 It's fine if you like overpriced food, serving yourself, and cleaning the restaurant yourself and having no customer service. But don't expect anything more than the bare minimum. I'll say, the Manger dealt with us well in the end, nice and calm and just gave us a refund, but I can't say the same for the argumentative staff. Use the drive through if you can, much more hygienic. I wish I'd have been able to speak to KFC about this, but they've also disabled their complaints email address and the only option is to chat to them over social media. They're not interested at any level.