Marks & Spencers Cafe in Wyre Forest

Been a few years since i last went in M&S Kidderminster. Whilst on visit decided to have a coffee. Some nice cakes on display so elected to try carrot cake. Coffee good and cake excellent. Staff friendly and helpful.

Delightfully cheerful and friendly lady making the drinks; excellent coffee; delicious, gluten-free scone. Congratulations M&S! I would have appreciated some available hand sanitiser.

I've been in a few times now to have avocado off thr menu. Today I wanted avocado and poached eggs off the brunch menu. I was told the freezer was broken so they don't have avocado (frozen avocado....why?) Also odd as the food court is just downstairs so avocado easy to get hold of. Anyway I asked for the poached egg without the avocado...The lady in the kitchen didn't want to make it (I don't think) so they said no it was a breakfast item...but I queried this to say it is just the egg without the avocado that I can't have as they don't have any. The poor lady at the till then went to speak to the kitchen again. I got the feeling the lady in the kitchen didn't want to make this but they agreed as clearly my request wasn't unreasonable! The lady from the kitchen served us and was very very miserable. I don't think she likes working there or was having a bad day. I think the cafe needs to think it if wants to serve this dish as it never seems to be there and actually the one time I did have it, the avocado tasted pretty vile. If it is frozen that explains it. Yuk. Food was nice in the end albeit without the green stuff. 😋

To begin with there was a nice fresh Americano with soya milk. However, porridge had apparently recently been withdrawn from this stores menu, which seems strange just before winter… No ketchup was available either, to go with the omelette and beans ordered – just brown sauce. These came with some [somewhat crunchy/ dry/ hard white sour dough] toast… No brown or healthy? wholemeal bread was apparently available either…:-/ To finish off there were two more crispy, and fairly dry, white sour dough toast slices, with no [non-lactose] alternative spread to butter, to help soften them and make the marmalade more palatable…. In the end, in my opinion, poor value for money overall, particularly with the time and effort expended finding out just what obvious common breakfast items like; porridge and lactose free spread, were not available.....

Portion sizes of food in this case jacket potatoes are terrible. A tiny bit of tasteless cheese with a couple of table spoons of coldslaw was seriously disappointing and a total waste of money. If you were looking at this as a main meal, save your money and go somewhere else as you will be left starving.

Good for coffee and a sausage bap! Staff welcoming and cafe clean and well organised. Worth popping into.

Being here seemed so surreal........ not its usual atmosphere COVID ??????? Drinks and toasties limited but tasty

When people are returning to shops and cafes, staff need to be mindful that for customers it may be the first time in a establishment since covid changes have been put in place. When you have two young children in tow it may be that you miss certain signs etc. The correct way of dealing with this is to be polite and tell the customer that they need to do. It isn't to snap rudely at them. We then found a table that hadn't been cleared away. We hovered around it hoping it was going to be cleared. My wife dared to pick up a tray of used cutlery /food and take it towards the hatch area. Again, she was rudely reprimanded by the staff member for doing this. Perhaps if they were more efficient at clearing away then this would not have happened. Another staff member then began to clear tables away. They saw us waiting for our table to be cleared. Looked at us and then began half-heartedly cleaning another table - now, no-one was waiting to sit at this table so one might have thought that clearing our table would have been the priority. It was fairly easy to see that this act of delay was done on purpose. These incidents spoiled the trip. We complained to a manager downstairs and received a satisfactory apology. M&S must do better. I have previously felt unwelcome with young children in this cafe.

Tea is lovely as I believe they used filtered water so great black tea. The food is easy and varied. Nothing too fancy but for a light bite it does the job.

The place was quite busy, I wasn’t expecting the queue but managed to find a table. The children lunch was nice and my food was ok, was a bit taken back by the pricing for a toasted sandwich though.

We popped in on a Sunday for a luunch/coffee. A few tables free, which were clean and clear. I sat at a table as my friend ordered and I was sat there for a good ten minutes before she came back to join me because of the slow service. The food was great, but avoid if you're in a hurry.

Came in for lunch, lots of of empty tables but food and plates on almost all of them. Very dusty partitions between tables. No hot food being served but no sign or notice until got to till. Had some disappointing toasties which were soggy and cold in the middle. Staff seemed like they weren't happy to be there, asked for a fork as none came with food and none in the cutlery stand but staff never returned with them. A shame really as we used to like it here and come often but won't be returning.

As all M and S it is what it is. Nothing more nothing less. Coffee. Tea sandwich .scone. teacake about it selfservice cafe..OK

Was in town so called in with a friend for coffee. Very good cuppa. Plenty of seating and clean tables.

WE moored our boat close by looking forward to M&S carrot cake. One of our crew had been drooling all morning while going on endlessly about how good M&S carrot cake is. When we arrived it was such a disaster when we found that there was no carrot cake. The alternatives we chose were very average. The scones being fairly tasteless in particular. The coffee is OK but not the best. Not the best morning we spent.

Always clean and tidy with friendly staff . Had afternoon tea which was was a lifesaver. Worth a visit.

My husband and I have gone there for brunch and lunch regularly. The service is great even at busy times nothing is to much trouble, they have a small range of gluten free food from the restaurant. (Much more in the food store.) Try their soup range its really good. One more thing the toilets are spotless you do need to know this especially when your eating out with grandchildren.

Staff were very rushed and not enough of them. the food was ok but the portions are getting really small for the money you pay

Not very busy but hardly any choice of sandwiches etc. so ended up having a packet of crisps.

I visit this cafe frequently and the staff are consistently friendly, helpful and cheerful. They go out of their way to help the customers. The food is of a consistent standard too (remembering that it is a cafe, not fine dining!!)This is the best M&S; cafe that I have used.

Have been a few times recently. Tea is very good and cakes delicious. Always plenty of seating and tables have been clean. Service quick.

Better than I expected it to be. Coffee was good. Plenty of seating. No long queues to be served and relatively clean tables.

This cafe looks inviting, clean and well presented. The food and drinks is good quality. The staff are quick and know their jobs well

Nice food as you would expect from M&S.; Coffee is great and good choice of meals and sandwiches. Would recommend.

OK if you are shopping in M an S but I would not suggest you make a special trip there as other coffee bars or cafes in the town would be more restful. The main plus is the food is good and the toilets clean.

Un buen lugar para un sándwich y una taza de té o café. En mi viaje a Kidderminster que comí allí sola y tenía buena conexión wifi y también almorzamos allí otro día con mi hija y su novio, un poco caro, pero la comida...

El café y la comida genial, siempre morisco. Es una pena que el servicio parece tomar un tiempo y no hay suficientes asientos en la ventana, pero bien vale la pena la espera. Un área de mercado, pero pueden necesitar una renovación decoración en futuro....

Recientemente hemos hecho clientes habituales en el m s en Wharf & CAFE weaver. Hemos estado allí el domingo por la mañana durante el último par de semanas, y realmente disfrutamos de ambas visitas. En el fin de semana más reciente, nos las arreglamos para...

Un buen lugar para disfrutar de un té y tostadas con pastel cuando compras. Sandwiches bacon también son muy buenos. El servicio es rápido, pero sería tan bonito si en ocasiones el personal parecía más feliz y dio una sonrisa.

Lovely latte but feels a bit canteen like in ambiance. Noisy but clean and great for a quick coffee between shops.

Good clean restaurant area. Nice atmosphere. Service always a bit slow but well worth it. Friendly helpful staff.

Great for a quick coffee especially if you can get a seat by the window. Bakewell tart is lovely as are the lemon muffins I have found the gateaux a little dry.

Popped in after some shopping the other day and tried the fish and chips, it was really nice, not like café food at all. It wasn't greasy as it had been oven cooked. It was a good quality value for money meal.

got served very quickly, quite clean in the café area, drinks were hot in giant cups, very nice coffee

The coffee is always freshly made and to your own taste. Friendly hard working staff. They serve very nice tea cakes. All food is good and fresh

Great place to people watch from the large car park side window.They do a good coffee.Cakes yummy as you would expect.What I like is the jugs of free iced water with sliced lemons!Stay classy Marks's!

Often meet up with friends here for a coffee and cake . Always busy , staff very pleasant ,generally friendly atmosphere . Good reasonably priced coffee or hot chocolate .Easy place to meet for a break from shopping .

Lovely staff, very good food, reasonably priced. Provides excellent entertainment if you sit by he window - you can see real life parking comedy!

Ordered jacket potatoes, probably the worst jackets and the most expensive. Really poor quality. We have never bothered eating there again.

I only went in as I was on my own and I needed something quick to eat as I felt nauseas. So I thought id have a bacon bap and a decaff coffee.The staff on the tills were polite and the coffee made me feel so much better. The bacon bap came quick and was tasty once again the lady who bought the order over was very nice.But why does it have to be so expensive.Looking forward to my next bacon bap.Keep up the good work.

Went here as my sisters sugar levels were very low and she was very dizzy. Walk into the cafe got a seat straight away. As the queue was very long as mum jumped in got my sister a drink and food they were fine about it. One of the staff called Bev was very nice,helpful and made the food cook quickly.

The new area is nice and aesthetically pleasing, however I found the staff on the counter to be rude and inattentive. That and the lady on the till hadn't cut her fingernails in far to long of a time. The staff aren't as warm and friendly as they used to be which is disappointing. Doubt we'll be visiting again.

I always get good service and good food from m&s cafe, the food is good quality and tastes good. the coffee and hot choc is good too!

Marks and Spencers food is always nice and the menu is short but enough choice for a snack. More than once have I been given a dirty knife with my food, and the staff have not been very polite about changing it. The Café could do with a makeover and make it a bit more comfortable.

Dirty tables. Hard to find somewhere clean to sit. Paid for food but had run out and didn't tell me for 15 mins! What a waste of time.

I like most things about M&S; quality of the place, foods, service, etc. There's only little bit of downside, the cafe is always busy; not easy to find a table, specially that one by the window!!

Only ordered coffee and cakes. Had drinks then had to wait 15 minutes for a tea cake. Miserable attitude when told them it's taken 15 mins and now coffee is cold.not told at till of any wait. No mention of replacement coffee. Not the sort of service from marks and spencer.

Is ok for what it is, a place in a shop to have a quick coffee and sandwich, and read a paper. But it is very pricy, noisy and not terribly comfortable. Not somewhere to bring your date, but quite adequate for it's purpose.

I honestly found this cafe really noisy and not at all relaxing .Altough the coffee was okay I wouldn't visit again .

Quick service.yummy food . Lots of old people. Can be crouded but the staff work hard to keep the tables clear.

just great place to have a coffee and cake, only down side, there is very few spaces, and one has to queue.

Simple coffee at 14:00 - post rush I thought mistakenly. Coffee is okay reasonably quick but the failiing was that I was not told I needed to clear my own table of other people's dirty crockery both the previous tables occupants and my delightful neighbours whom thought it is best to chuck the remains of their tables previous occupants on to the only free table.I cleared both and received thanks from the one lass trying to perform that task. SHE WAS OVERWHELMED WAKE UP MANAGEMENT LOOK AT THE SITUATION AND MANAGE, or do what you do best and grab customers money and count it IMPROVEMENT IN MANAGERIAL SKILLS A TRAINING REQUIREMENT.

This is a fab cafe, the staff are great, they are more than happy to help you. It's clean and spacious and I would highly recommend having a coffee and snack here!

We visited the M&S cafe and decide to try it as the menu was appealing. Wasn't disappointed. We had the vegetable tart and some breads. The service was fantastic the food was fantastic the portion was small but considering what we paid it was good the quality of the food was clear to see and taste. Finished it of with a few deserts from down stairs. Will definitely go back.. A welcome delight..

Went for a 'quick' coffee on a Friday morning last month and waited 20 minutes for toast. We were given a token for a free drink when we mentioned the wait. Also most vacant tables were loaded with trays of used crockery which nobody seemed to be clearing. Could really be improved.

Quick and easy from hotel. Just wanted a light breakfast before continuing on car journey south. Always good value for money at M and S and the pastries were lovely and fresh. Bacon roll full of excellent bacon so no complaints. Decent coffee as well.

Visited M&S cafe again today and - joy of joys! - they have ditched the wood. Ordered a sausage and onion toastie and had to wait only minutes for this to arrive, piping hot and with a generous filling. Delicious! Full marks to the kitchen staff; food was coming out at the rate of knots - very efficient.Still no mustard - brown/red sauce doesn't quite do it for me with a sausage sarnie. But, that apart, breakfast was delicious.

Eat here every week for light lunch. Always lovely food and coffee highly recommended. The service is always slow and the staff seem miserable and unhelpful. The other customers are always amusing. The tables are close together so you can hear everyones conversations.

As I generally do my shopping later at night, it's great to go here for a coffee & cake before heading home. Good selection of food, all M&S so you know you're getting quality. Friendly staff & always clean and tidy. Very busy on Saturdays.

Really nice little cafe, and great to have a sit down when shopping. The food is delish- especially the toasted sandwiches! Staff in the whole store are lovely and helpful, very welcoming and I'll always pop back :-)

Lovely pot of tea but the toast was hard and unappetising. This was made worse by being served on wooden platters which makes it very difficult to eat, the platters being on the small side. Partners sausage and onion toastie was delicious, but would benefit from some mustard - ketchup just doesn't do it on a sausage butty.Will visit again if I am M&S shopping.

Great service. I had 2 babies and without asking Calvin offered all manner of help. Gem of a little cafe.

A bit too plastic-seemed like you could have bought the food & unwrapped it yourself. Rather go to a local pub who cook fromfresh.

nice clean little cafe , friendly staff and nice selection of food from the counter ....had a very nice cup of tea here ....

I am always stopping for a quick coffee and a spot of lunch when I'm in town. Perfect for mothers too, plenty of highchairs and large spaces for pushchairs. Also the baby changing rooms are great. Food nice and the staff are always polite and well mannered.

Great service asis expected at M&S, also lovely food and coffees. jacket potatoes come with a lovely side salad and dressing. The only problem is that it is so popular and far too small. Its a struggle to get seated and there are often people hovering over tables waiting to pounce!

Arrived about 1.30 for a light lunch. Most things seemed to have finished even the baked potatoes. Very few staff and a long, slow queue at the till only to find that the food I wanted was unavailable. Would not bother again.

Went to the new cafe at m s and there is a lack of choice lack of staff tables not cleaned for a big company not very good at all would think twice about going back again

There's a good selection of food, hot and cold and some very drinkable coffee. The staff are as a rule excellently trained and are very friendly with and helpful to Old Ladies in Particular. There is 1 big flaw in their provision and that is White Sandwiches. They are just the same as Sainsbury's, Tesco's, Morrisons. Loads of Brown sandwiches. THERE ARE PEOPLE AT LARGE WHO, CAN NOT EAT A BROWN SANDWICH WHICH HAVING TO RUN TO THE TOILET AND TAKE A HUGE AMOUNT OF TIME WITH OVERACTIVE BOWEL MOVMENTS.Brown is NOT always heathy so lets start having some more imagination put into fillings for White sandwiches. Its a very real problem.

Always seems a popular destination with shoppers, so why they do not staff up accordingly to improve service baffles me. Tables often uncleared of previous shoppers' left overs and there is a long wait if you order hot food. Coffee tasty but food over priced.

I thought I'd have a coffee whilst waiting for my wife to do her shopping in the store. The cafe part is now upstairs reached via the escalator and is fairly open-plan. The cafe was very busy and I only saw two vacant tables, both were full of crockery from previous visitors. The queue to be served was not long but it was very slow. By the tills, I could see the price list for the food they offered, but I didn't see anything relating to the beverages, so when I asked for a cup of coffee I got the usual reply of black or white, I chose white only to be interrogated again with a list all their possibilities. I just want a cup of coffee with some milk in it like I'd make at home, I'm not sure of its technical name. So now the next question; is that small medium or large? I was beginning to feel faint from exhaustion and dehydration, so rather than asking to see the cups relating to the choices, I foolishly chose medium and paid the £2 requested.The medium cup duly appeared with coffee in it, and immediately I thought it was a good job I hadn't asked for large because I doubt I would have been able to lift it with one hand; it was enormous. I commented on this and the lady serving said, "yes, they are big aren't they, you'll perhaps need more milk so if your pour some in now, I'll top-up your milk jug". So now I couldn't get the table without spilling some as the level was now very close to the brim and my waiter-skills have long since departed.When I got to the table I had spied earlier, it was still full of crockery and empty sandwich wrappings, but I cleared it away and sat down to enjoy my break. Initially I thought that the coffee tasted a little harsh but after adding the extra jug of milk it became tolerable.Whilst drinking said beverage, I did see a lady cleaning the tables, actually that should be table because she only managed one whilst I was there.All in all, it was OK, but I wouldn't go out of my way to revisit.

Good quality fair trade teas and coffees,friendly helpful staff,can be a bit slow at times.great cakes and biscuits and wholesome sandwiches

I like to have a coffee and a scone in Marks & Sopencers after I have finished my shopping however, it seems everyone else as the same idea. Whilst they do the best coffee in town you need to be patient as you can wait a long time to be served. So I suggest you get there early.

After visiting the newly revamped store I thought I would visit the update Cafe and had a fantastic surprise at how much it had changed. After being greeted by a friendly member of staff (section leader? organiser?) I was shown around the new layout and the new selection of foods offered. The meal was simple (Jacket pot with chicken & bacon filling) but better than I had tried anywhere else locally. Thanks M&S you have done a good job, will be back again