Marks & Spencer in Shropshire

Mass produce food but the coffee is ok staff friendly but the toilets stinks and the seats broken in the lady’s . Not clean

Always a useful standby when you're shopping at Meole Brace. Same at every store café, expensive sandwiches which would appear to be unnecessary considering their mass production. You queue and serve yourself so it's not like you're paying for the staff costs. That said, the food is always of a good quality.

This review is for the Shrewsbury meole brace food hall cafe. First time there yesterday and vow to never return again. Staff doing their best but we feel robbed by what we were served for the money we paid. Over £17 for x2 cups of regular coffees a toasty that was pre made & bagged in a quick heat micro wave/toaster proof bag & a tiny cabbatta with x3 shriveled up sausages in it. Considering this company got unlimited choice of produce in store I’m baffled on how they can serve this garbage, I would feel ashamed to serve this & can create something way better tasty & good value for money for a quarter of the price on a camping stove and one pan. I feel for the elderly who just settle paying these prices for this. We have learned our lesson & stick to our local cafe and vowed never to return. M&S you have to do some serious thinking because what you are serving & what you are charging for it is appalling.

I took my 12-y-o here for a bra fitting yesterday with Jan. it was just the perfect appointment. She was absolutely incredible with her and so kind and helpful. Despite having to come off her break to serve us as another lady had turned up at the wrong time for a booking. Thank you. She loves her new bra. We will be back in 6 months. Jan you are an asset to the company!

I wld hate to see the condition of the kitchen if front of house was anything to go by...nearly every table were full of dirty crocks and leftover food..this cafe is very badly run ..there must be no management or very weak management..costa or starbucks or any other cafe wld never allow this for m of laziness or dirt..marks n spencer do get yr staff to do their job

Absolutely disgusted with how one of the girls working there treated me! I spent over £200 on my shop just days before and thought I might bag a couple of reduced bargains! I was treated by a girl with black hair tattoo on her ring finger like I was some scavenger! She barged next out of the way muttering to other staff I was rude!!! I was so upset and chatted to another shopper who had said the same making out we were “cheap” never felt so humiliated even though I spent another £100 I will NEVER return to this store! I’m not cross I’m very upset and have never felt so worthless! I thought m&s always put customers first and will never recommend this store

Ordered drinks which were cool and did not warm the cockles at all . They came out of machine and compared to other places were more expensive .we were not expecting them to be too hot but a lot warmer than they were .

Staff not coping! Should have predicted more customers for ‘Eat Out to Help Out’. Tables left covered with previous customers cups and plates so had to move them ourselves which meant potentially exposing ourselves to the virus. Of course seats and tables hadn’t been cleaned between customers either. Unsatisfactory measures in place to protect staff and customers.

Came here for breakfast, I had a tea cake with butter and jam, it was delicious. My not chocolate was a bit too bitter to my liking, but everything else was nice, service was quick and efficient.

Great customer service with impeccable attention to hygiene in these days of corona virus. A huge thanks to the staff who make our shopping feel a bit safer. We keep returning!

On a busy Saturday lunchtime staff were unable to clear or clean tables. My coffee cup was nowhere near filled and my companion had even less. The person who made the coffee had disappeared so I couldn't ask for more. In the past there were many occasions when our first choice food selection wasn't available at an early lunchtime. It was disappointing.

Tables need clearing and cleaning, tiny counter where you are served should be so much better, M&S is losing its way

The Cappuccino coffee was very good, but the service was slow at the till. In saying that, I received the coffee quite quickly after placing the order and the staff were friendly.

I got so fed up waiting and having to listen to the most boring customers in the world that I left the queue with my drink and paid just before I left when I handed the correct money to an employee. Service is extremely slow - almost snail pace. The tables are filthy and not wiped down correctly. This is always the case. I will send photos in next time as I'm confident things will not have changed. |the Staff seem unhappy in their role. They do not even smile at you or say hello. Quite a bleak experience.

The food is OK for a quick stop. There was nothing particularly wrong with it and it is perfectly edible. On the other hand, there is nothing flavourful or great about it. The menu sounds great but then there is pure disappointment at the taste. Although you would expdct all of the M&S restaurants to be the same, others are much better.

Not so keen on seating but coffee food good plus the food hall to shop in had jacket potatoes good toast jam ok sandwiches ok it is not the cheapest place but ok staff ok

Sampled the cream tea this afternoon £3.50.Nicely served and good value Fresh scone and ample serving of jam and cream coupled with a good pot of tea.

Auf der Suche nach einem Frühstück kehrten wir bei M&S; ein. Das Angebot ist überschaubar und nicht besonders günstig. Ich entschied mich für einen Käsescone und ein Würstchenroll, welches aufgebacken wurde. Der Service verläuft etwas schleppend und könnte schneller sein. Dafür ist der frisch afgebrühte Kaffee zu empfehlen.

Excellent deal on cream tea for two. First time and really impressed, professional and quick service and the young man serving could not have been more polite. Thank you.

Long wait to be served although not very busy, requested hot milk drink but was only warm. Plenty of tables but we're not cleared or cleaned. Not up to the standard expected will look elsewhere.

Called for usual cup of tea and tea cakes. A smiling face and a cheery greeting would not go amiss. Tables cleared but not wiped, bits of food on the floor, more like a greasy spoon than a coffee shop of U.K's No. 2 volume food retailer. A little management required.

Nothing on the meal deal that was nice... disappointed. Next stop... Tesco. Although the normal food is nice tbf.

Had a nice coffee here. Very clean and tidy restaurant with a good choice of food and cakes. The tables are well spaced so easy to get to a table without tripping over someone's chair sticking out. Very clean loos too.

Stopped for a snack whilst out shopping. Food ok it is self service staff pleasant that served had the cream scone which was nice although a little pricey.

It wasn't busy - but the wait in a queue just for tea and coffee was interminable. Coffee wasn't great and it wasn't cheap. Next time we will go elswhere

We wanted something to eat as a late lunch so popped in here - lots of seats as it was later in the day - we both ordered jacket potatoes which were very nice and the staff were very lovely and helpful and brought the tray over as I had the buggy.

Uno de los pocos lugares que puede ser invocada para proporcionar consistentemente bueno bebidas calientes. Té, café, Moka, café con leche, etc, etc, una rara vez decepcionado con el producto. Gran variedad de aperitivos, tartas y comidas es excelente.

Just popped into the M&S; foodstore to have a look around for the first time. Decided to have a coffee whilst there. Everything was ok - enjoyed the coffee. Staff friendly on our visit. Wasn't too busy on this occasion.

Fuimos a M&S; para hacer algunas compras y decidimos parar a almorzar. Estaba a unos 12 o'clock y el café era bastante. Todo estaba limpio y ordenado. La señora de hasta fue muy amable. Pedí la chaqueta de chile y mi hija tenía el queso y el jamón calentito que nos trajeron a nuestra mesa. La chica en el oído hasta mi hija pregunta si ella podría tener la galleta que venía con mi café, así que ella muy amablemente nos dieron a mi hija un extra de galleta. Ambos disfrutamos de nuestras comidas y sin duda volveremos.

Situated in the out of town shopping area, it provides a finer choice of coffee shop and selection of goodie than the surrounding run of the mill high street coffee shops. Plenty of parking.

Great location, easy and free parking, the food is always M&S; quality and always has offers to tempt you. Clean and tidy with helpful staff.

Surprising reviews by disgruntled customers - maybe don't get out much ? However I was visiting today and found the service satisfactory, staff helpful and coffee delicious - what's not to like!!

This is the standard Café format for Simply Food stores and now rebranded as Food Halls, really they are not fit for purpose, too small a serving area, the seating area is often cold as they is no ceiling installed and the drafts can be cutting depending on the door locations and the positioning of Food section dividing walls. We arrived just after 1pm to no queue and spent some time looking for plates, would be helpful if they were placed in front of the cakes to avoid people having to lean over displays and in turn knocking cake stands over. All the four staff were around the 18 mark and impatience to get you through with the minimum of effort on their part. Having paid we noted every table not occupied was full of dirty crockery and discarded wrappers, after we sat down, we noted an attempt by a mature employee to clear some of the tables, no other staff member offered any assistance even though nobody was waiting to be served. We avoided any hot food after noting the comments of other diners who had purchased toasted items. We finished to take a walk round the Food Hall and further noted a vast range of product lines had been reduced to clear before the end of the day, this also included a large number of grocery lines and if you are taking a hit on such lines which normally have longer lead times than cold chain items, then it denotes a very poorly run operation and sorry we have no wish to listen to the intimate details of the section managers private life's whilst they conduct personal telephone conversations whilst on the shop floor. When leaving the store the Café queue was extensive and some people had been waiting to get served for more than twenty minutes.

pésima distribución. Esta es una tienda nueva pero la distribución del café es completamente equivocados. Los clientes tienen que hacer cola en un pequeño mostrador agolpadas en una esquina. En el día de nuestra visita la que sirve de café era extremadamente lento resultantes de la señora de la primera y única hasta llegar muy frustrados en todos los clientes arrugaba hasta en la zona. Sin duda no volveremos a esta sucursal de M

Es un hotel nuevo Marks & Spencer comida Hall y el área de restaurante no ha sido bien diseñado. La zona de servicio es demasiado apretados en la esquina de este restaurante y el área del mostrador es sin duda, no es lo suficientemente grande. El servicio era extremadamente lento esperando para café etc. He oído unos cuantos clientes quejándose acerca del tiempo que tuvieron que esperar para el café. No nos volveremos