Marks and Spencers Cafe in Stratford-on-Avon

I know it's only an M&S cafe but it was really good ! Delicious fresh baked scones, still warm & crumbly, good selection of sandwiches / light bites. It's small, but it's very comfortable & was air conditioned on a very hot day.

Conveniently situated in store. Helpful staff, descent tasty Lunch/Breakfast sandwiches cakes etc. Good variety of hot and cold drinks. Bit of issue with some customers taking up seating whilst companions in queuing , making it difficult for people who have already paid as has previously been mentioned. Tricky issue to resolve for staff. All in all a good safe option.

Worst toasted sandwich ever, the fact it looked like a toasted sandwich , but tasted like it had been warmed up in a microwave as it was so soft unlike proper toast but when I mentioned it to the staff, they weren’t really interested, just said I could have had another one, and nobody else had complained….no apology, but WHY would I want another one if it was obviously going to be the same…. ah well. Back to Costa where you can guarantee a nice proper toastie…

I wanted to leave a glowing review for Hayley who looked after me so kindly today whilst I was at the cafe. She served me a very tasty Eggs Royale. Hayley was so lovely taking great care to present a beautiful brunch for me- she even had to go down to the shop floor to get smoked salmon as they had run out- in spite of this, my breakfast was served promptly. I absolutely loved it and would highly recommend coming to the cafe to experience not just the high quality food but also the warm and friendly staff. 10/10! Many thanks, Kate Duke

We visited cafe this afternoon and witnessed some very rude customers reserving tables whilst their friends/ family were in a long queue therefore preventing customers who already had their order from sitting down. Would like to praise Debbie who was constantly reminding those people they could not reserve tables and was at times treated very rudely by those customers. Some even returning to another table after being told they could not reserve a table...Well done Debbie. Xx Judy

Stopped for a cuppa whilst shopping and could not believe it was served without a saucer Etiquette please

We decided to do some shopping in Marks and Spencer and then went to the Cafe for a nice snack. Service was friendly and quick.

On the high Street main shopping area .Ideal for a quick snack on a cold wet day when you don't need the view

All I wanted was a cup of tea and a latte. It took at least 20 minutes queueing. Very poor service M and S. Need to sort yourselves out

While shopping in town decided to take the weight off and have tea and cappuccino.Asked for a fresh lemon instead of a lemon and ginger tea bag and this was given me without a problem.Cappuccino was tasty but £2.75 for a regular size is a little bit pricey.Prompt service and table clearance

Oh dear, what was happening in the M&S cafe today? No trays, sloppy service, no tables cleared! Nothing like the standard one expects from M&S. I ordered soup and, as there were no trays, it was delivered to my table (the only one available that was clear) by the member of staff who served me. I looked at this bowl of 'lava' bubbling away like a volcano about to explode. It was the temperature of the sun and quite inedible for some long time. In fact, I asked for a spare bowl so that I could tip it from one to the other to cool it down. The bread rolls were lovely but unfortunately I accidentally dropped one half on the floor and there it stayed. Eventually I was able to drink my soup which was OK but when I got up from the table to get the spare bowl, the table wobbled and spilled my coffee all over the table! The whole place had a feeling of poor service because they were so under-staffed. Having said that, why serve soup that was so boiling hot that it was dangerous to try and eat? Must do better.

M and S......say no more.However the cafe in Marks and Spencer’s in Stratford-upon-Avon is literally the best. Need I say more.... just visit.

As it was a busy weekend in Stratford we thought we could rely on M and S to provide a decent cup of tea and a scone, but no! What a disappointment. After a 15 minute wait in a queue of only 6 people we found no scones left, few sandwiches and managed a tea cake between two! It still took a further 10 minutes for the toasted tea cake to arrive. There was only one person trying to take the orders and your money and then making the hot drinks. Not sure what the other 4 members of staff were doing. Really poor experience, shame on you Marks and Spencer.

The pancakes were enjoyed here and at £2 were reasonable value. The toasties are very filling. Excellent coffee. Easy access and comfortable seating.

Met you with my family in here for coffee and cake . Staff are very friendly and brought the coffee and cake to the table as we had little ones with us. The tables are nice and clean. Quite s bit of variety in the cake section Nice atmosphere no rushing you will go again

Nice scones, tasty tea and somewhere to sit. Can recommend this as a place to go for tea and coffee in Stratford

We had a nice late lunch, a soup each and then shared one of their sea food sandwiches. Nice friendly service.

11.30am not very busy. Four staff but it still takes an age to get served. It appears they now have a policy of NOT putting a biscuit with your coffee- you have to ask for it. Two people in front of me did just that . I waited to see what happened with mine. Had paid already, so waited whilst it was being made, it was put on my tray. No biscuit. So I asked if they were available, and the server went under the founder and got me two. Come on M and S -- really !!

A pleasant cafe. I had a cloudy lemonade drink, which did not taste that Lemonady?., Decent tea and pleasant service.

In a near empty restaurant I waited for what felt like ages to order a cup of coffee. There were two people in front of me and I wanted to ask them if it was still June!!. I have experienced this in an M&S; cafe before, service so slow you feel ready to start writing your memoirs.

Choice of food was a bit disappointing, friendly service and ok tea. They had run out of the vegetarian choice, sadly.

A reasonable place to eat lunch or tea, although lacking in ambiance. Located inside the Marks & Spencer shop, here you can have tea, coffee or M&S; prepared drinks and there is a range of sandwiches or some hot toasties. I think they have soup and a few other things too.

The drinks and food were as expected in a Marks and Spencer. The staff pleasant and attentive and the surroundings agreeable. There is plenty of competition in Stratford and this the first time we have used this café. We will return.

This is the service you expect from M&S.; The food was lovely and the drinks generous. We stopped for a pit stop whilst visit Stratford-Upon-Avon. We had teacakes and drinks and they were lovely. The staff were really friendly and polite despite it being very busy. You are never let down by M&S;.

This is a typical Marks and Spencer's cafe but you know what you will get. What you get is high quality, cleanliness and polite staff. You also get good toilet facilities. The menu is iconic and typical of such cafes but offers comforting, familiar food of good quality.

We have found only one place(in the Jewellrey Quarter) in the UK to equal Marks and Spencer's carrot cake . It is absolutely delicious and they serve good coffee too at reasonable prices - not the stupidly high prices of the coffee chains.The staff also give service with a smile.

Visited for a hot drink and a cake, hot chocolate and mocha reasonable . service however awful. Restaurant very quiet, but staff busy messing about, stood for some time waiting to be served ,finally catching the eye of a very sullen woman who could barely be bothered to even enquire what I would like. No customer service skills what so ever. Expected better I'm afraid

Standard range of sandwiches/toasties and limited hot food. Good value for Stratford. Not a place to linger and popular at lunchtimes so not always easy to get a table. Nice range of cakes on offer

We were in need of a cup of refreshing tea after walking around the city. The Cafe is very comfortable and well furnished.It serves an excellent cup of tea.

Was not impressed with both the service and choice of dishes, very mediocre. Would not recommend this cafe

As eating in cafe not to bad but must point out that the ladies toilet are discussing clendiness is none from opening the door into toilet floors the smell come on marks Spencer's you are slipping there was 4 ladies came in both walked out sorry to bring this up but thought needed to be said

We called in for a cream tea on Saturday 21st July 2017. This was reasonably priced and very tasty. Staff were very busy but coped well with a sudden rush of customers when it started raining outside. Tables were kept clean and were cleared promptly.