Market Place Café in Mendip

I was going to go to Ask for lunch but the waiting staff were so grumpy and unfriendly vibes I about turned and thought nope I can do better... that I did. I was seated by a lovely lady and took my order. I had found a little gem in the bussle of Saturday market day. The display of cakes and ice-creams were very inviting... the panini I had was yummy and the cheesecake was calling out to me so I had to takeaway. The service I received from one particular person she even ran after me to give me a takeaway fork. Very happy to give this business my money for the quality of food and service was outstanding.

Great food, but had to wait some time for it, probably we arrived at a busy time. The table next to us had a problem with their food as they were told that "the printer in the kitchen failed to print the order again".

Buffalo mozzerella and tomato toastie, prawn and Mary rose, and bacon sandwiches. All had a side portion of tortilla chips, and salad garnish which was a lovely touch. Good quality bread, and you can eat your ice cream at your table. I recommend the blackberries and clotted cream 😋

Lovely place to drop off for afternoon tea.

Very nice cafe i had the quiche off the day and my partner had the jacket potato both were very tasty and delicious very nice staff

Not many smiles from the staff here, it all seemed a little "eyes-down" and perhaps, stressed. In trying to order, I was told that it was 2 minutes past 11:30, so I stopped trying to order mid sentence, when the colleague was asked to call the kitchen and check if I was allowed my choice. I felt a little out of place at this, but they would accept the order. Who wouldn't want a £24 order when there are plenty of other places to eat within a 500 yard radius... We then had to go back in the cafe to ask for the table to be cleared, as we'd sat looking at redundant coffee cups for some 20 minutes, with no indication of servicing the table from the previous users. Oh well, over half an hour larer, we found the food was OK. Onward...

Excellent location to sit outside in the market square. Food and service excellent but we had to move inside due to being plagued by wasps - not the cafes fault but maybe some pots with lemongrass or citronella might help to deter.

A bit dark and dingy 😕 very friendly staff though! Didn't have any food but unfortunately the only vegan milk was soy which curdled a lot in coffee!

The honey and ginger ice cream was really nice on a hot day.

Lovely little cafe, delicious food! Perfect position for people watching ..bonus!

Very ordinary and very expensive.

Lovely place to sit and have a coffee and some cake!

Only had a smoothie which was good Sat outside and was inundated with cyclists who were extremely loud and obnoxious

Whenever I come to wells with my family we go here for our lunch and always have a jacket potato. So much choice of food but the jacket potatoes are really good! Very plentiful with the portion size and very good price. Love it here :)

My wife and I stopped in for breakfast. They are dog friendly and the staff were incredibly welcoming to us. The food was good and served quickly along with our drinks. A loosely little cafe I’m sure the outside seating at the front is ideal for watching the world go by.

Good cake and coffee. The bathroom wasn't clean at all

Lovely cafe, friendly staff and great food choices for all, my daughter had a smoothie and said "is there a way to give more than 5 out of 5 stars?" Well worth a visit, thanks for a lovely lunch.

Best scone I have ever had! Enough words said.

Needed a late lunch and a place to do some work and Market Place Cafe (formally Crofters) was an obvious choice because of its ideal location and great menu. The staff are also very friendly and helpful. Check them out, highly recommend.

First time in Wells for a few years, so went back to the place my partner and I used to like. Service is still friendly and welcoming while the potato with onion, goats cheese and enough salad to keep me going for a while was excellent.

Atmosphere depends on the mood of the staff

Lovely cafe with a great selection of delicious homemade cakes. Friendly service and plenty of seating. Highly recommended

Enjoyed a cream tea, highly recommended.

Market day in Wells, very busy. Food was excellent and service good.

The best cafe food in Wells. I ordered chicken pie, but it was the wrong day. Saturday 13th Jan 2024 was lamb vegetable pie. The tastiest pie I have ever eaten.

Delicious pig in blanket sandwiches, super fresh bread, very tasty, good friendly service, lovely to see the cafe so busy.

Nice cafe food, my coffee was ok felt like a shot with more hot water than I like.

Nice ham and cheese panini, little bit of a wait but worth the wait.

Had late breakfast here today, staff were very friendly & the full English breakfast was lovely. Great location, right by the cathedral. Highly recommend

Excellent coffee shop. Great location.

Good food & a great place to people watch. As they're normally very busy the service can be a bit slow but would recommend.

Service was rotton.and rude ,food over priced very disappointing... never again will I eat there again

Simply, disgusting. My wife and I visited to get two scoops of ice cream; one in a cone and one in a cup. The lady who served us used her bare fingers to push the ice cream off of the scoop, getting it under her finger nails - gross. For the cone she used her bare hands; gripping it as high as the rim as she scooped ice cream inside. We didn’t say anything, paid and left. Feeling disgusted we threw away our ice creams, much as we have thrown away any possibility of returning to this place again… It’s no wonder it’s the worst country in Europe for the hospitality industry and, as an English Wells local, I’m ashamed of places like this - obviously, no thought given to the service at all… grim…

This place seemed a good option as they did gluten free options. They had just taken an order from a large party and so we were told we would have to wait 20 minutes for our food. We decided that would be fine. We were all finished our drinks when the food finally arrived after 40 minutes. The gluten free bread was stale. As with most cafes I'm assuming it was taken from the freezer and defrosted, but there are ways to defrost bread and keep it soft. The other paninis were just 'fine'. We were disgusted though when a customer came in to ask how long their food would be. They had arrived shortly after us, and probably told 20 minutes as well. She explained to them that their parking was due to run out, they didn't want a fine etc, and if it didn't arrive in the next 10 minutes they would need to go and would want a refund. We thought it was perfectly reasonable, and she wasn't aggressive, just to the point. After she had gone back outside the girl she spoke to them relayed the story to some colleagues mimicking the woman, and being rude about her. It was completely unprofessional behaviour. We are locals, so the type of repeat business they should want to retain, but we won't be back.

I live in Wells and we are blessed with many great Cafe's and restaurants. But the Market Place Café is definitely the best coffee in Wells. Also great breakfasts! Oh, and Ice Creams in the summer!

Nice place in the busy market square. Dog friendly (outdoors only). Had an excellent vanilla shake.

Prompt and efficient service. Lovely cake.

Nice cafe right by the cathedral, much larger inside than it appears from the outside.

Good experience! Wide range of snacks, even veggie/ vegan/ gluten free choices. Soup for starters, pot of tea,jacket potatoe, loads of salad, choice of cakes and a tasty coffee for less than £ 20 a head? Winner! Tom behind the counter sorted everything out for us.

Great food, brilliant customer service. Really friendly and helpful. Definitely go back next time we are in Wells.

When we are in Wells we usually eat here - it has good food at a fair price

staff were very pleasant, breakfast was good but bacon needs to be a little crispier. nice and clean,

Nice hot chocolate and friendly staff who served us even though they were closing, many thanks

Cakes looked nice but the breakfast menu definitely felt like an afterthought. Paid about £5 for a very basic sandwich (options are bacon, sausage or vegan sausage) with no trimmings on supermarket sliced bread. Definitely stick to the cakes and smoothies.

Was a lovley little cafe, very clean and staff lovley. Nice place to enjoy a quiet cuppa.

It's a really nice little cafe. Nice selection of food and cakes. Outside seating available. Worth a visit..

Very friendly and helpful staff. Very generous with the ice-cream cones that are very worth the mone as extremely delicious. Can not recommend highly enough.

Just amazing service lovely staff and great area made the children laugh

Disappointed! Went for a quick visit to Wells on our way to a weekend break. We chose the cafe for the outside setting and closeness to the cathedral. I went inside to order, no problems so far, found some items on the menu and drinks. Our drinks arrived very quickly so this was good. After quite a while our breakfasts arrived. Unfortunately my partner's was missing bacon and mine was missing hash browns. I explained the issue with the meals and was told they would tell the kitchen. My partner asked for sugar as none came with our drinks. When they came back they gave the sugar and no mention of the missing food. So we said again said about this. We waited quite a while and then decided to eat as our food was getting cold. After a while we spotted another waitress, so again we asked about our missing food. She quite rudely said how hot food took a while in the kitchen. Ok yes it does, but this wasn't additional food. We ordered straight from the menu. Eventually our missing items came when our breakfast was pretty much eaten (I was actually missing the correct number of hash browns but by now we were just grateful for something) overall we didn't feel satisfied. The food was mediocre at best and the staff weren't helpful. Not even an apology. I wouldn't recommend anyone here

Food & experience is aimed at anyone over 65. If you are under that age, just give it a miss.

My wife's Twin sister has been before so she took us in for a cup of tea 🍵🫖 and a Coffee ☕☕. We also had some of Their Delicious Scrummy Cakes 🎂🥧🍮🧁. Two of which were Gluten-free. We really enjoyed ourselves 😁😁. And what we had. The staff have really got what they do off to a T. Very Professional and Friendly. Thank you very much. We Will be back next time we are in Wells. Stephen and Angela and Family.👍👍👍🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧

Incredibly rude waitress, asked if OK to sit and blanked us, walked off not wanting to take our order for 20 minutes. Avoid avoid avoid

After having ice cream and take away from this place which was very good we thought we would have a sit in meal. That was a mistake, got our order wrong and an adjacent table were also complaining of a wrong order and when we did get our food it was nothing to write home about. We did have an apology from one waitress but when we went to pay, and I said we would not come here again the Manageress? said please yourself.

Gorgeous cakes and drinks. The lemon and blueberry cake was amazing.

Our order was incorrect and instead of being apologetic and trying to fix our order they said that we'd ordered incorrectly and started getting really rude and confrontational with us, turns out the order was correct and they had the ticket and had just gotten it wrong. They offered no apologies. We're all human and make mistakes but getting uptight and rude with people is just not acceptable in a service role.

4 of us went here on market day for a hot drink and a bite to eat. The lady was very welcoming and friendly as soon as we came to the door, asking us to fill in track and trace. I had a hot chocolate with cream, marshmallows and chocolate sprinkling, which was very rich and chocolatey. I had a full English, fried egg was perfect and dippy, sausage and bacon was nice and meaty and good quality, beans in a little pot to prevent them from tainting the egg. Highly recommended, would definitely go again if we find ourselves in Wells in the future!

They welcome you as soon as you arrive there, take you to your tables Orders done at the tables Pay on the way out Staff friendly and great Place for sanitize hands etc as you arrive (Market place café but comes up as crofters on the Credit card bill but looking at the pictures this is OK!!) Soup was tasty and HOT as it should be!! One of the nicest places I have been to for a while

Cake and tea were OK staff rude! Won't go again

This is by far the nicest cafe I've visited! We arrived early for breakfast on our first day of our holiday as we stopped at Wells Cathedral. The staff are SO polite, and even let us sit inside before it opened at 10am. The young man that served us was lovelyand so very polite. We had a full English and it was delicious. A delightful way to start our holibobs! Thank you.

0% customer service!!! We visited the market today and purchased a burger from the market. We took a seat outside and ordered some drinks which didnt seem to be a problem at the time. Then, a lady maybe the manager (rather large lady) stormed out and shouted had we not seen the sign about eating food brought elsewhere on her tables and chairs. Firstly I told her to drop the attitude there was no need to be spoken to like that. Then she moved my partners burger out the way to show us the smallest sign. We apoligised but she was really angry. We returned our drunks and said we would rather spend our money elsewhere. She shouldnt open on market days if she cant handle it. There was 7 of us today who wont be returning and we will make sure we spread the word about our experience.

Good value, very helpful and friendly and a great location right by the Bishop's Palace and the Cathedral, with seating outside in a pedestrian area.

Foods great. And staff most helpful.

We ducked in to escape a downpour, really expecting to only manage a hot drink as we follow a plant based diet. We were delighted to find a vegan burger on the menu as well as plenty of options for our little omnivores on the kids menu. The service was outstanding, we were seated immediately after visiting the hand sanitizer and I was made to feel very comfortable about breastfeeding our baby. The food was brought out quickly and the staff were really friendly, chatting to the kids about Hot Fuzz locations and pointing out where I could buy an umbrella. We will definitely be back when next in Wells.

We popped in here for a quick cuppa. The service is good, staff are cheery and there are plenty of options for those with dietary requirements. I had a gluten free cake and my girlfriend had a vegan sausage roll. We will pop by here again some time.

Lovely cafe and great service. A brilliant vegan and gluten free range too.

Lovely food just like home superb staff and service. Great central location.

Good gf cake selection & decaf available.

Love it my usual Sunday coffee with my best m8 kev

Nice omelette enjoyable not much of atmosphere more of a tourist in out kind of place slightly pricey too

Pleasant, friendly staff. Good coffee. Nice baguettes

Lovely staff, great food. Very clean and tidy

We are relatively local to the area and the 1st time we have visited this place . It's nothing special and just a mediocre Cafe offering nothing special in terms of service or menu. What put me off this place after requesting a small cheese sandwich for our 1 year old grand daughter we were served this ( pic ) and charge £3.75 for it - despite a party of 3 adults ordering other items from their full price menu. In summary this place is expensive offering poor value for money. We waited 10 mins to place order at their counter ( no table service). Their 'till staff ( x 3) didn't inspire much confidence and they seemed to lack initiative. In summary high prices and taking advantage of the tourist/visitor trade to this popular town. We wont be back . I'd recommend the Crown Hotel directly across the road where there is a much better atmosphere , more variety on their menu at the same or lower prices for similar items.

Lovely meal, friendly and helpful staff. Plenty of choices of food for any occasion or dietary needs.

Really nice, friendly, clean tea room overlooking the market in Wells. I really like their cheese scones with chutney. . Outdoor seating svailable. Really good selection of herbal teas - I like the cherry ones best. Gluten-free options, including crumpets. I think they do gluten-free scones as well. Plenty of choice of food. I always make a beeline for Crofters when I am in Wells.

Brilliant cakes .lovely hot chocolates. Scones lovely .really friendly staff .and other customers

Good food and great staff. Can recommend this eatery

Service a bit slow but the great food made it worth the wait.

I sometimes pop in for a cuppa and the staff are always friendly and never leave you waiting around. I would highly recommend a visit next time you visit Wells.

The service was very good staff very polite and the food was excellent.

Reasonable cafe located right on the market place. Very attractive looking from the front, but the inside is rather drab and anonymous. I had a fairly priced ploughman's lunch which had very nice ham. Waiting time was average, but service very pleasant and polite.

Lovely place to eat great food and friendly helpful staff

Good food Great Staff Good service

The service was great ! Shall go there again.

Fantastic waffles and ice cream, smoothies and food, visit every time I come to Somerset, friendly staff and a welcoming atmosphere!!!

Lovely Cafe in the heart of Wells. Good range of hot food, sandwiches and cakes. Not to be missed if you are in Wells.

Lovely breakfast and quick service, even while busy

Great staff, cheap food but very filling and tasty.

Superb cafe in a central location right on the market. Good size with plenty of tables and good amount of seating. Good menu with an excellent selection. Had the ham and stilton ploughmans and i can only say what a triumph it was. Truly the best i have had. All the portions going out were very generous.

I love this place. Fantastic food and friendly people. I come here every time I go at wells

Good for a snack, (fab almond macaroons) and excellent coffee. Fun to sit outside and watch the market square activity.

Lovely freshly made sandwiches and scones, and friendly service

The staff were friendly and processed the order efficiently. Coffee was good with no bitterness. Cod was perfectly cooked, soft and flaky, with a lovely smooth parsley sauce. New potatoes and peas were also perfect. Minimal wait for food to be served. Nice atmosphere and everywhere was clean. Good wheelchair access to the front half of the café but there are steps to the rear half which is where the toilets are located. Outside seating is available. Prices are fairly reasonable. An earlier review said that it was cash only but several people paid by card so this may have changed. There is a good selection of hot foods plus sandwiches and a big choice of cakes.

This is a lovely cafe, friendly staff,clean and the food was delicious.

Staff very nice. Good selection of cakes.

Food ok .shame they don't make it obvious you have to pay cash only

Understaffed, and unable to fulfill some of the menu, a long wait, high prices and the worst carrot cake I have ever had, stodgy and too sweet. Much nicer places including the pub just up the road.

Lovely location, staff friendly, food at good quality. Will come back

Unhurried and gluten free bread available. Watched the world go by eating a gluten free toasted sandwich and ☕ If you are in a hurry, go elsewhere

Don't go here if you're in a hurry. In fact, if you have about an hour, think twice. I waited half an hour for a frigin' Ploughman's, and it was rubbish. The celery was white, probably over a week old, and as for the rest of it, tasteless and bland. It's a flippin' Ploughman's, how can you go wrong with that? The trouble with these places near tourist spots, they don't have to try too hard to get custom, and believe me, they really don't try. I like to go to a cafe, and have something that is prepared better than i could do, sadly, it's rarely the case. A bleedin' Ploughman's, come on!

Nice ice cream and decent food. It seems some people may have had service issues here but we've always found them fine so far, although we have found two downsides: 1) They only take cash not card! 2) It can get rather hot in there.