Based on 3.799 opinions finded in 2 websites
Based on 3.799 opinions finded in 2 websites
Nº 366 in 451 in Carlisle
Opinions
they forgot some food but when I called them they where really quick getting the missing food to me. Great service! 👍
Liam . 2024-10-01
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excellent helpful staff would highly recommend 5 star all the way thank you 😊
John . 2024-09-17
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Cold and missing sauce again wrap fell to bits not happy at all
Sally . 2024-09-14
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Food was good , but it was later than expected
Andy . 2024-09-14
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Great family deal, but the pizza dough is way too thick.
Hayley . 2024-09-13
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Lovely donner wrap 10 out of 10
Martin . 2024-09-13
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Was one pizza missing and extra garlic bread
Phil . 2024-09-12
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i ordered 8 cans of Fosters lager and only got 6. Delivery driver miserable
charlton . 2024-09-10
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lovely food as per tryed dough rollers to and were tasty deffo order from here again
Jane . 2024-09-03
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Cold bland food. Truly dreadful.
Tamsin . 2024-09-03
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I love these guys! Great food, great delivery and so friendly. They didn’t have a lasagna left so called me and let me pick a replacement and supplied me a bottle of drink as an apology. Food was hot and delicious. Best customer service - thank you so much ❤️❤️❤️
Emma . 2024-09-02
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ok food overall for a Sunday. garlic bread was shocking however. wasn't even sliced.
Mike . 2024-09-01
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Food was good, delivered on time. but driver was very rude
roddy . 2024-08-31
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ordered because delivery time was 30 minutes, took 1hour 20 minutes to arrive and was cold. not impressed
Rory . 2024-08-31
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Phoned up to ask where my order was and had the most disgusting attitude from a woman over the phone saying it was busy last time I ordered it was over 2 hours late they didn’t put the right drinks in they forgot half of my salad in the burger and the chicken was cheap better quality at Lidl 0/5 stars would never recommend to anyone and as for the woman on the phone she needs sacked cause it’s not the first bad review I have seen about her!……..
Tihanna Costa . 2024-08-30
MORE AT Google
They missed an item off my order and then took over an hour to attempt to redeliver. Still didn’t receive the missing item. Called said you can’t make an order and expect it just like that when they messed up and didn’t not give me everything I ordered!
Craig . 2024-08-29
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My order was missing the tango and chips from the meal deal. When I called up I was told that the items were in the bag, which they definitely were not. The girl on the phone was rude and unhelpful. She said nothing could be done and basically told me to get off the phone. The customer service is awful! One of your employees have made a mistake with my order and when I phoned up to have this resolved they have basically made out like I'm lying and told me to do one. I'm really not happy!
Kirstie . 2024-08-26
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Food eventually came after a good while and someone delivered it on a push bike. The food was cold. Rang them to ask for fresh food but they told me no. Will be avoiding these from now on. It’s cheap for a reason. Would not recommend anyone going here also there was hair in there for extra flavour 🤢
tom mcfarlane (Tommc2011) . 2024-08-25
MORE AT Google
Perfect as always. Used Marios for years, never let negative feedback put me off. Never a bad meal from here
Caroline . 2024-08-21
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the food was stone cold when I eventually got it, and I ordered 8 beers and only got 6, so not really raving on the delivery review, I'm sure it left the shop piping hot, but took so long to get here, that it was cold and the driver probably had a couple of my ordered beers on the way!
Sarah . 2024-08-21
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Perfect cold beer without shaking effect. It was still sparkling. I can tell it was sitting in a fridge for a while. Delivery driver also needed take a good care of it. Couldn’t expect more.
Lukasz . 2024-08-16
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excellent as ever, and food still hot
John . 2024-08-16
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the food took a hour to come delivered it to the wrong house and blamed it on us when the address was correct and started accusing us of stealing the food and can’t get a refund
Cameron . 2024-08-14
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ridiculous coke was warm and food was cool
Travis . 2024-08-10
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don't know where my stuffed crust went but it wasn't here....
gary . 2024-08-06
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i told them not to knock and they did
Macie . 2024-08-05
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Earlier than expected (which wasn’t a problem as it wasn’t super early!) and food was great!
Kellie . 2024-08-04
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Delivery was late, but medium chicken wrap was so packed with meat that I barely eat all. It was also tasty and cheap. Im very happy.
Lukasz . 2024-08-01
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The chips are décent but the chicken is drowned in Grease.
jezzaftw . 2024-07-31
MORE AT Google
Broke my heart no red cabbage 😢
luke . 2024-07-24
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Have to say I order from Mario’s and nowhere else. so tonight’s take away was a massive disappointment. I got a mixed keebab I had 2 pieces of chicken and two pieces of lamb and the doner meat was over done and rock hard. Not impressed! I don’t think I’ll order again!
Jo . 2024-07-22
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Food was lovely can’t fault it. Delivery 20mins late
User . 2024-07-20
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My food was 30mins late (so waited an hour in total) and then when it did arrive it was only half the order, I then had to wait another 30mins for the other half, when it did arrive it was cold.
Katie . 2024-07-20
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Came with smashed bottle told me they delivered another one when they certainly did not bit off a joke tbh
Bethany Hickman . 2024-07-19
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When the food finally arrived the pizza was luke warm, chips were cold. Tried to ring to find out where the food was before it arrived but no answer so didn’t bother ringing back.
Colin . 2024-07-17
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food was bad quality pizza was in bits burger didn’t arrive cheesy chips were stale and cold only good things was delivery time
Nimi . 2024-07-15
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Doner meat was burned and crispy applied for a refund off justeat and got it after sending pictures in.
Kyle . 2024-07-13
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Chicken - Dry with no flavour! Donner - Dry & Stale
Richard . 2024-07-09
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my order has still not arrived was supposed to be here by 19.40 it's now 20.37 and showing as delivered. spoke to the restaurant at 8pm who said they have mixed up tickets and that they would send put. still haven't received and now showing as delivered and now can't get a hold of the restaurant.
Mart . 2024-07-07
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my chicken from my wrap was burnt there was about 10 chips in the chicken and both donner wraps like no garlic sauce
User . 2024-07-06
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Did not bring full order left out my Pepsi that was in meal deal but over all very good delicious tasty food will still order again
Gary . 2024-07-02
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Visiting Carlisle and opted for a take away. Food was great. Only let down was the garlic bread as it was very thin and like a biscuit. Would still visit again. Really friendly staff. 👍
Barry . 2024-06-30
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Food was lovely considering the price and was much enjoyed. There was a minor hiccup with delivery instructions (I am disabled and live in a 1st floor flat meaning the instructions gave how to get in and to deliver on 1st floor outside flat). After some initial reluctance the driver delivered as asked as opposed to leaving it outside on the ground floor.
Andrew . 2024-06-30
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I work in Carlisle every now and then and Marios never fail . thanks
Christopher . 2024-06-30
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Really poor, normally good food. Someone has obviously stood on the chips, cheesy and gravy and the kebab meal was cold and not well prepared.
Rob . 2024-06-27
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wasn’t happy with the salads - the lettuce was very mushy and brown
Emma . 2024-06-25
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chips missing and drinks food cold
andrea . 2024-06-25
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Great place my go to pizza never let's us down
Matthews . 2024-06-23
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Probably the worst take away I’ve had! The meat smelled off, I could smell it before I’d even opened the box, the top of the kebab was like old leather (in colour and texture) and then underneath was fresher kebab meat but it looked awful like it wasn’t cooked. Half a pitta bread not even a full one, the coleslaw and coke were warmer than the chips! Didn’t eat the kebab in the end and I’m pleased I didn’t because the smell was awful, how do you send food out this bad??
Theresa . 2024-06-15
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We ordered pizza and after 1,5 hour the order was cancelled this is ridiculous, on website opening hours is from 3.30 pm and when I called to them asked why my order is cancelled they are telling that they are open from now and was 4.45 pm so maybe they are should refresh the website !!!!
Eliza Manka . 2024-06-15
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I thought there was supposed to be cheese on the pizzas,!
Andrew . 2024-06-15
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never received my order and delivery instructions were not followed when i phoned to ask about it the staff were terrible and hung up on me
gary . 2024-06-14
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The food was disgusting. The chicken parmo looked and tasted more like turkey. Was awful, the best thing on it was the jalapeños because the spice hid the taste of the “chicken”. Chips were stone cold. It’s quiet cheap but doesn’t mean they can send out bad food. There still needs to be a standard, surely.
Joanne . 2024-06-14
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You Cancelled order for some reason. You lost a customer
lee . 2024-06-11
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Chicken dish was fully burnt.Chefs special kebab was good. Ordered Portuguese custard but was not sent.
Prince . 2024-06-11
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Decent enough kebabs, chips were ok, cheeseburger fine, thanks for the free garlic bread, I was absolutely stuffed! ⭐️⭐️⭐️⭐️⭐️
Chris . 2024-06-11
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Delivery driver was very rude to me when he delievered my food but food was good quality
Grace . 2024-06-08
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order was absolutely vile the food was inedible
Adele . 2024-06-08
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Food good but extra garlic sauces were missing from order (not the first time this has happened)
Mark . 2024-06-03
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Fantastic service and delivery guy was very polite
Pep . 2024-05-31
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Great price and quick delivery very tasty. Thank you so much!!
Chloe . 2024-05-29
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delivery driver didn't even say anything, all food was cold & kebab meat tasted old. will never use again 🤬
Sharon . 2024-05-22
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It’s not here we did not receive our food and we can’t find it anywhere although I payed for it I’m expecting compensation. Thank you.
Jasmine . 2024-05-12
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Good food at affordable prices. Nice staff too. Come to Mario's every Friday, after work at night. Still a good quality food. Not going to any other takeaways.
Vitor Soares . 2024-05-11
MORE AT Google
Ordered at 16:06. Supposed to be here for 17:00 rang at 17:10 as it said my order was delivered but not arrived. Guy on the phone was blunt said it’s on next delivery. Waiting another 20 minutes. 17:30 got a notification saying it’s just leaving the shop. They have restarted my order obviously. My previous order with this business before today was randomly cancelled also. Will order elsewhere in future.
John . 2024-05-10
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the food wasn’t cooked properly and the cheese tastes like plastic
Sophie . 2024-05-10
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The food was great excellent quality
John . 2024-05-09
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Mario you where so friendly on Sunday! Your food is amazing had the best Craic !! Can't recommend more ! My friends chips were 10/10 and the pizza was good to and he gave free ketchup! Have a great holiday in September
Keira Radford . 2024-05-06
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amazing food amazing service 😋
Matthews . 2024-05-05
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Absolutely fantastic, will order again. Thank you
Tatiana . 2024-05-04
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Horrendous leaving my food on my door handle only realised it had came at 7:30 this morning when I left for work had no notification it had been delivered!
Mike . 2024-04-30
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Gourmet pizza is tasty & wine deal is reasonable
Anthony . 2024-04-26
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Avoid this place disgusting!! Rude ignorant staff too..
Ashley Nell . 2024-04-24
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The food was lovely highly recommended
Marie . 2024-04-21
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Food was great as usual but turned up so much later, just wish they'd give an accurate delivery time.
Matt . 2024-04-20
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my pizza was burnt and cold by the time it got to me! Not happy at all!!!!
Katie . 2024-04-16
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Food always delivered on time. Hot and tasty. Highly recommend
Rebecca . 2024-04-14
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Ordered meal deal 20. This lasts us a couple of days. Pizzas always so tasty. Our little one enjoys the cheesy garlic bread.
Rebecca . 2024-04-14
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Always delicious food. Never any complaints. Highly recommend.
Rebecca . 2024-04-14
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Chips and a can were missing from my order I didn’t mean to say all of it was missing there was no way of saying only them things were missing
Matthew . 2024-04-14
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Best Takeaway in Carlisle. Food always delivered hot and on time. Great value. We always recommend this takeaway.
Rebecca . 2024-04-14
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Our favourite takeaway. We won't odssr from anywhere else. Food always tasty and hot.
Rebecca . 2024-04-14
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We always order deal 20 and it lasts us a couple of days. Fantastic value. We only ever order here.
Rebecca . 2024-04-14
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quick delivery and food was s good
helen . 2024-04-06
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I ordered 5 chocolate milkshakes and only recieved 3, 2 were wrong. I rang to speak to them and they said theyd send a driver back to pick the milkshakes I didn’t want up and to refund me. I accepted this and begun waiting. An hour goes by so I call up to chase up where the driver is and I was told 10 minutes. So I wait further. 40 minutes go by and when I ring up to just say “leave it” they say 2-3 minutes. It was another 15 before I even got a knock at the door. Ice cream was wrong flavour too
Andy . 2024-04-05
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Delivery late, gravy upside down spilled over contents, pizza cold and hard, had to re heat in the microwave
Neil . 2024-04-04
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Delivery was good but cheese on chips was not nice
Aydin . 2024-04-04
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the food was adequate. arrived on time.
David . 2024-04-01
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chips where very burnt not many at all
User . 2024-03-24
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Always order from here. Food is always nice, always hot and nothings ever forgotten. Really recommend this takeaway :)
Lucy-jo . 2024-03-20
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food just left at the door,freezing cold
Joanne . 2024-03-19
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the cheese on the chips was tastless
Judith . 2024-03-13
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best food in the UK,I'm a truck driver and always order just eat this the best kebab ever
Thomas . 2024-03-12
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Dreadful pizza. Overcooked, hardly any toppings. Won't bother again.
Shirley Hall . 2024-03-10
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only been up here for a week out of 4 months. Will definitely recommend. cheap price, great service and even better tasting. Working up here with 20 workers. They all said they will be ordering. Great service n food all round
Ricky . 2024-03-09
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didn't even knock the door left on doorstep!!! stone cold... won't be using again!! 😞
Richard . 2024-03-09
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probably the worst pizza I've had in Carlisle. definitely not worth waiting for. won't be ordering again. Top Stop very hard to beat
Shirley . 2024-03-09
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The food was cold when it arrived and it arrived just about on time
Harvey . 2024-03-02
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The guy who makes the pizzas in this shop is the best pizza maker in carlisle. 100% fact
Darren Scott . 2024-02-29
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Getting very bored of the female staff here being rude and point blank refusing to accommodate customer requests. Zero customer service skills, not shy to abusing and mocking customers and honestly, it’s wearing thin!
Deb . 2024-02-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1631 Opinions
Been here a few times with the family and it’s always been ok until recently and especially last night! We paid for the grand buffet and it was absolutely disgusting. Not much replenishment was going on and the food that was put out was tasteless and didn’t taste like it should! My children brought some prawns back and luckily I checked them, they were black inside and looked all gooey inside! This was mentioned to a member of staff who informed the manager. The manager went over to the dish at self service and checked, and instead of Removing the whole dish, he scooped the prawns out. For the price the 6 of us paid for the grand buffet was diabolical. Not much choice and the food that was out was horrible! From going a few times a month when we could all get together, I can assure you that we will not be back!
400 Opinions
Honestly, the food was awful. I would prefer a refund if possible. Wasn’t nice at all.
1008 Opinions
Terrible place, terribly ran by incompetent management. Avoid, go to a local independent Italian. Do not order on Just Eat. Make you wait 2.5 hours then just cancel the order. Clowns!