GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 4.007 opinions finded in 4 websites

site_photo4

Nº 374 in 451 in Carlisle

Nº 6 of 11 Fast food in Carlisle

CUSTOMERS TALK ABOUT DISHES WITH..mustcoffeechickennuggetslady

comment_iconOpinions

Not great, food not hot, staff can't be bothered to listen properly or get the order right.

site_logo

Terrie Hillier . 2024-10-25

MORE AT Google

Staff slow got order wrong after repeating twice, arrived at payment window still wrong, went to collection window drinks handed over then staff decided time for a chat whilst like non entities we sat outside at window waiting for food. No apology no explanation, poor service , food was warm not hot with too much lettuce overflowing the box the nearly warm burger had been placed in. All in all poor experience.

site_logo

Mark Hillier . 2024-10-22

MORE AT Google

Food is always top notch from this branch, busy most of the time, cold inside, could put the heating on.

site_logo

Dave Cobretti . 2024-10-21

MORE AT Google

Had one of the 5 pound deals today, one of the worst burgers i have ever had, stone cold, flat, gross looking. Chips were hot And ok, So sick of McDonald's doing this, it was the same with my McRib a few days ago, cold, gross, raw onion that just gives everyone heartburn, They abuse their customers it's such a pity that some people don't have the self control to punnish these poor standards. McDonald's is better in most other countries but here in the uk it's just awful most of the time. They are so backwards They still Put raw onion in premium burgers 😂 shame...!, shame..! and it was more than 5 pounds also sugar tax, 🤡🤡🤡 bring back the clown McDonald's you have earned it. Restaurant! 😂 anyway They don't care, They will make billions even if i stop eating there, so sad that they have no pride and don't care about their reputation

site_logo

lu trueson . 2024-10-19

MORE AT Google

My burger was cold and stale. Completely inedible. I used the app, and my order was brought to me. Ordinarily, I would have gone back but was pushed for time, hence ordering through the app. I threw the lot away. This is not the first time it's happened. E. Coli infested burgers appear to be the norm at this McDonald's.

site_logo

Z parkar . 2024-10-19

MORE AT Google

Lots of parking for everyone. Clean and tidy. Can order multiple different ways. Food comes relatively fast and at good price. Staff very friendly

site_logo

Helen Austin . 2024-10-18

MORE AT Google

Staff smoking outside with work clothes on, greasy floor, toilets filthy

site_logo

G Mac . 2024-10-18

MORE AT Google

Food was great, missing items for third order running though

site_logo

Ryan . 2024-10-10

MORE AT Just Eat

Well its a maccas, cant go wrong

site_logo

Matthew “Pup Rubble” . 2024-10-09

MORE AT Google

Missing items again, but rest of food was hot and delivery was fast

site_logo

Ryan . 2024-10-08

MORE AT Just Eat

Best maccies in Carlisle but average at best. Long queues all the time and very busy. But its the best maccies in town and is MUCH better than the maccies at the other side of town where there is a 30 min wait for food which is served cold.

site_logo

Albert . 2024-10-06

MORE AT Google

0 hashbrowns!! Everytime I order from here they always forget something, absolutely ridiculous like

site_logo

Roan . 2024-10-06

MORE AT Just Eat

they forgot my fries in my meal!! only refund available, i want my fries!

site_logo

Sophie . 2024-10-04

MORE AT Just Eat

McDonald's is always McDonald's

site_logo

Lezley Gibson . 2024-09-30

MORE AT Google

food was cold sadly, driver was very good. delivery timescale was changed a few times

site_logo

Tasha . 2024-09-29

MORE AT Just Eat

Thank you so much really nice delivery guy

site_logo

Vienna . 2024-09-29

MORE AT Just Eat

Most of order missing, very disappointing.

site_logo

Diane . 2024-09-29

MORE AT Just Eat

Tuck over 1 and a half hour, food was cold and drinks was awful

site_logo

Robert . 2024-09-27

MORE AT Just Eat

Gents toilet out of order for 4 days in a row Had to use disability toilet Come on mcdonalds You are a major company in the UK, and you should be able to get that fixed a lot quicker

site_logo

Roy Gunner . 2024-09-27

MORE AT Google

Undersized and understaffed. Routinely have to wait in cramped carpark at busy times for excessive periods which food is prepared etc. not a good experience. I try to avoid if possible

site_logo

Eric Mitchell . 2024-09-22

MORE AT Google

some of our order was missing so did not receive a full meal. disgrace

site_logo

Beth . 2024-09-21

MORE AT Just Eat

Entirely the wrong order delivered. Not the first time either. Don't know if it is the restaurant or the drivers but it's beyond frustrating and I have given up ordering now

site_logo

Emma . 2024-09-21

MORE AT Just Eat

Ordered plain cheeseburgers for my children in their happy meals and full of mustard and tomato sauce, nearly a two hour wait to be told the order was messed up and that is the reason it took so long. But still wrong

site_logo

Claire . 2024-09-20

MORE AT Just Eat

the delivery kept changing every 20 mins it was suppose to be here 7:50 then it changed until it delivered at 9pm the food was freezing

site_logo

Chloe . 2024-09-20

MORE AT Just Eat

the burgers were cold. I mean they are never piping hot but to arrive as cold and dry as they were is rather upsetting. Quality control was not at work today.

site_logo

Lee . 2024-09-19

MORE AT Just Eat

Horrendous deliver with cold and dry food. Where is the quality control??

site_logo

Lee Scaife . 2024-09-19

MORE AT Google

Best check your order here before walking of, have had to return for missing order many times.

site_logo

Elena Houweling . 2024-09-19

MORE AT Google

Great place for a quick bite to eat. Nice food and pleasant staff

site_logo

Gary B . 2024-09-18

MORE AT Google

Driver did not speak English could not read instructions I had left food was cold driver would not take it back had to order food from somewhere else

site_logo

Steven . 2024-09-11

MORE AT Just Eat

Terrible my kids did not get there chicken nuggets or fries

site_logo

Craig . 2024-09-09

MORE AT Just Eat

Multiple items missing, food was cold, not impressed. Wont order again 👎

site_logo

Arwen . 2024-09-07

MORE AT Just Eat

Always enjoy a meal and staff are always friendly

site_logo

Angie Howse . 2024-09-05

MORE AT Google

Paid for my food never even got it

site_logo

Kyle . 2024-09-03

MORE AT Just Eat

Lovely food and drinks at great prices

site_logo

Creetown Account . 2024-09-01

MORE AT Google

Very clean and well managed site no issues at all and back onto the motorway quickly

site_logo

EverybodyLuvsALF DJ . 2024-08-30

MORE AT Google

Forgot most of the order, shocking service after waitng nearly an hour

site_logo

Andy . 2024-08-28

MORE AT Just Eat

The Food was cold, some bits were missing, the ice cream was melted. Just awful.

site_logo

Alexander . 2024-08-28

MORE AT Just Eat

Fairly standard... But service was a little slow.

site_logo

Martin . 2024-08-25

MORE AT Google

all the hot food was stone cold, absolutely inedible

site_logo

Liz . 2024-08-19

MORE AT Just Eat

Awful they only brought my drink after i waited and its not thr drivers fault but he said he couldnt do anything about it now i cant order breakfast and it was for my childs birthday and iv got to wait for a refund im very upsey

site_logo

Becky . 2024-08-19

MORE AT Just Eat

Great service,great prices parking available.

site_logo

Manfred Hagan . 2024-08-15

MORE AT Google

Love McDonald's but fund the service getting worse every week

site_logo

Mark Quinn . 2024-08-13

MORE AT Google

Plenty of parking spaces, very clean and well maintained. Only downside was the slow service but that may have been prioritising drive through over those waiting inside.

site_logo

James Auton . 2024-08-12

MORE AT Google

Very clean and friendly McDonald’s

site_logo

Vik . 2024-08-09

MORE AT Google

No problem with the food and service but there is a real problem with the floor. It is like an ice ring. Not sure if it's the cleaning material but it is so slippery.

site_logo

Aaron Aardvark . 2024-08-06

MORE AT Google

Good McDonalds, fast efficient and good service

site_logo

Kevin Gardiner . 2024-08-06

MORE AT Google

Ordered just before 9am said delivery would be 9:45. Arrival time kept changing to later and later and I couldn’t cancel the order. Order finally arrived at 10:55. Would have been quicker going for it ourselves. Very poor if we had known it was going to take that long we wouldn’t have ordered

site_logo

Sarah . 2024-08-04

MORE AT Just Eat

can't fault the MacDonalds at Kingstown to be fair.

site_logo

Lee . 2024-08-01

MORE AT Just Eat

The food was actually nice, however it took three attempts to make 2x plain wraps?

site_logo

Ja Glo . 2024-07-30

MORE AT Google

Did not receive my order. ....

site_logo

Jack . 2024-07-29

MORE AT Just Eat

It's a MacDonalds and very busy so don't expect more than what you pay for.

site_logo

John Johnstone . 2024-07-25

MORE AT Google

Good deal on at the moment for £4.79 place was heaving due to kids off school for half term.

site_logo

George Bain . 2024-07-25

MORE AT Google

Delivery was good. Only thing is the food is never very hot from McDonalds.

site_logo

Raymond . 2024-07-24

MORE AT Just Eat

An hour late and the order was missing items

site_logo

karen . 2024-07-21

MORE AT Just Eat

Please train your staff the idiots can’t fully cook fries

site_logo

Nathan Cuthbertson . 2024-07-21

MORE AT Google

missing some bits but understandably busy no doubt

site_logo

Samantha . 2024-07-21

MORE AT Just Eat

I would say that it was crowded, but the service was very fast, much RESPECT, bravo 👍

site_logo

Vasile Vasili . 2024-07-20

MORE AT Google

Didn’t get what I ordered was missing 2 x large big mcmeal and extra fries!!!

site_logo

Lisa . 2024-07-20

MORE AT Just Eat

Missing 3 portions of fries and choc milkshake was a vanilla

site_logo

Emma . 2024-07-19

MORE AT Just Eat

No ice in the drinks ? Problems ordering with the app

site_logo

Snainey Yerbiz . 2024-07-18

MORE AT Google

One of the best McDonalds we've been too. Ridiculously busy at the time of visiting, but the store was clean, staff friendly and the food fresh and fast! Well done thanks.

site_logo

Tom Farming . 2024-07-14

MORE AT Google

Once again part of the order is missing.

site_logo

Claire . 2024-07-12

MORE AT Just Eat

Stopped there when going on holiday

site_logo

Angela Keady . 2024-07-10

MORE AT Google

half of the order was missing again

site_logo

mark . 2024-07-09

MORE AT Just Eat

Value for money isn't the best also went in for a coffee only just over half full not impressed

site_logo

Mikey Foxley . 2024-07-03

MORE AT Google

Very disappointed in the food all of its cold and there onions on my plain burgers and my autistic son now won’t eat his dinner and McDonald’s is his favourite!!

site_logo

Kaye . 2024-07-02

MORE AT Just Eat

My phone is on silent automatically as I’m up early for work so no notifications I went to to sleep then I wake up to a bag of cold McDonald’s on my doorstep I’ve waisted £17 on food that I didn’t receive it was just left on my doorstep

site_logo

Paul . 2024-07-02

MORE AT Just Eat

The food didn’t arrive and i want a refund or some food sent out because I payed for it and it didn’t tern up

site_logo

Josh . 2024-06-30

MORE AT Just Eat

Typical mcdonalds menu, in my case hot drinks, cleanliness and service.

site_logo

Keith . 2024-06-30

MORE AT Google

I ordered 2 lots of fries and I only got one. Normally, they forget to send the ketchup, but this time it was worse and I ended up having to cook some chips...

site_logo

Janire . 2024-06-27

MORE AT Just Eat

Great food and friendly staff very helpful

site_logo

Amanda Macnab . 2024-06-26

MORE AT Google

Every time you eat at a McDonald's, an angel loses its wings.

site_logo

Daniel Dainty . 2024-06-25

MORE AT Google

missing chios from order never get it right

site_logo

Julie . 2024-06-25

MORE AT Just Eat

We waited completely still in the queue for 20 minutes, and when we got our food they'd given us the wrong items, all of which were stale and didn't have any sauce or lettuce.

site_logo

Ruby-leigh Day . 2024-06-21

MORE AT Google

food always spot on from Kingstown McDonald's. Great delivery's also. always on time.

site_logo

Lee . 2024-06-17

MORE AT Just Eat

Extremely disappointed tonight as I’ve waited for more than an hour and a half having called McDonald’s, to follow up my concerns, however when it arrived is really really cold. Very poor, very disappointed and a refund is required..

site_logo

Denise . 2024-06-14

MORE AT Just Eat

juice was next to nothing left and order is cold what a disgrace waiting a hour for this

site_logo

Graeme . 2024-06-13

MORE AT Just Eat

They missed stuff of so I had to go inside anyway to tell them that's why I don't like the drive through amount of times things aren't there and not worth going back and kids crying so had to give them something out of mine thought pick up point would better but better if you sit in less hassle if they get it wrong

site_logo

Jean Davidson . 2024-06-13

MORE AT Google

Probably the best one of the M6 and opened until 1am, our saviours for coffee

site_logo

Hanshaw hanshaw . 2024-06-12

MORE AT Google

Food missing - 3 lots of fries and a fruit bag.

site_logo

Rosie . 2024-06-09

MORE AT Just Eat

driver didn't give me my happy meal

site_logo

Rachael . 2024-06-04

MORE AT Just Eat

Great fast service highly recommend 😊

site_logo

BEARDED TEMPLAR . 2024-06-04

MORE AT Google

Delivery driver super friendly and helpful

site_logo

Karen . 2024-06-01

MORE AT Just Eat

Horrendous service, went through drive through and was directed to an over full car park. People having to park out in the road and still taking more orders. Waited nearly 20 minutes. Then another 5 minutes to get out of the car park due to cars everywhere waiting for their orders. Drive home and find they have given me a totally wrong order. Place is a joke

site_logo

Lisa Scott . 2024-05-31

MORE AT Google

Last time we were there, everyone had to park up and wait for food. Basic beef patties are very small now. Food was almost cold when we got ours. Won't be going back.

site_logo

Steve Parkinson . 2024-05-31

MORE AT Google

Didn’t receive fries AGAIN!! Ordered a meal and no chips, no additional chips and no sauces for the chicken and nuggets. Why is there always something missing??

site_logo

Laura . 2024-05-27

MORE AT Just Eat

Every time I have gone the food and service has been good, in other places sometimes they forget things or the potatoes are cold, this has never happened to me.

site_logo

Cabrera . 2024-05-26

MORE AT Google

Very nice Mäckes, well-coordinated team 👍

site_logo

Markus Schafferhans . 2024-05-24

MORE AT Google

Food was freezing cold and poor quality eg wilted lettuce, it was as if it had been sat for ages.

site_logo

Tasha . 2024-05-20

MORE AT Just Eat

Never turned up said it was nothng to do with them once it leaves the place wouldn’t give number for the driver this also happened second time in a row now McDonald’s lady Rude don’t recommend it

site_logo

Karolina . 2024-05-19

MORE AT Just Eat

I didn't receive my order and said that it had been delivered but it was and it was for my kids thunk this is absolutely disgusting and won't be using just eat again I only hope I get a full refund.

site_logo

Deborah . 2024-05-18

MORE AT Just Eat

Burger badly put together so can’t eat it with your hands!

site_logo

Sarah . 2024-05-16

MORE AT Just Eat

Everything about this McDonald's was terrible. 95% of my food was still frozen. I caught a glimpse at one of the cooks in the back, he was sort of bald and he was just dossing off, not even doing his job. Please never come to this McDonald's. To leave on a high note, though, the chicken nuggets were spectacular, good job, bald man.

site_logo

Justin Cortez . 2024-05-12

MORE AT Google

The courier was rude and almost broke my front door

site_logo

Massimo . 2024-05-11

MORE AT Just Eat

half of my order wasn't delivered

site_logo

Daniel . 2024-05-10

MORE AT Just Eat

One of the biggest mac d in Carlisle. Located near Kingstown

site_logo

SAJAN THOMAS . 2024-05-09

MORE AT Google

The food didn’t even arrive and nothing has been done about it not happy at all absolutely useless this app is

site_logo

Jamie . 2024-05-05

MORE AT Just Eat

Grandchildren said meal was not as good as usual...fries undercooked and not salted!

site_logo

Kevin . 2024-05-05

MORE AT Just Eat

Ice cream melted & food not hot , waited 1hour for delivery

site_logo

Charlie . 2024-05-04

MORE AT Just Eat

Missed most items of the order spilt drink and leaking everywhere no sauces nowt

site_logo

Wilson . 2024-05-02

MORE AT Just Eat

Similary restaurants in North West

restaurant_img
3.2

166 Opinions

location-icon25A London Road, Carlisle CA1 2JZ England
Fast food
outdoor_seating_268592takeaway_268592delivery_268592

Called to ask for less cheese on my pizza (as I have always done it because I can’t seem to find a less cheese option on the website) a non-native English speaker guy picked up the call and started arguing with me immediately. I understand by the time I called to ask for less cheese he already put the pizza in the oven, completely understandable. But that can be said nicely, I just think he was being rude for no reason. Food is lovely as always and I will for sure order again.

restaurant_img
3.1

1216 Opinions

location-icon56-58 Scotch Street
Fast food
outdoor_seating_71500takeaway_71500delivery_71500

We do not go very often, but plant based burgers are really nice. Plesent service and helpful.

restaurant_img
3.0

27 Opinions

location-icon5 Botchergate
Fast food
outdoor_seating_235196takeaway_235196delivery_235196

Used to be fantastic but after a lukewarm meal being delivered I rang them and explained and they said they would replace so I waited until 11.30pm and nothing. So I rang the next day for my money back but they wouldn't give it because they said I shouldn't order from them if I don't like there food!!!!!! I'm a regular customer!!!! But the chap I spoke to was sooooooo rude and I'm pretty sure he doesn't shout at MALE customers like he did at me!!!!!! I'm owed £12 and I wouldn't recommend them to anyone, they are soooo rude and pick on women

restaurant_img
3.9

165 Opinions

location-icon4 English St
Fast food
outdoor_seating_71409takeaway_71409delivery_71409

Absolutely delicious 😋 food and amazing service

restaurant_img
4.0

860 Opinions

location-iconQuincey House The Maltings Shaddongate
Fast food
outdoor_seating_221725takeaway_221725delivery_221725

No cheese when I asked for cheese and paid for cheese