Mcdonald's Restaurants in Carlisle

We do not go very often, but plant based burgers are really nice. Plesent service and helpful.

Quick service, food was hot. Some idiot kids outside a lot

Have me 2 Big Macs instead of 1 Big Mac and 1 quarter pounder

Food was absolutely stone cold drink was missing mozzarella sticks and burger was missing

No mc flurry’s or drink and food was cold

Missing items. Can’t count to 4

Missing items from delivery. Complaints system doesn't work. UberEats wouldn't refund. Avoid.

Really tasty hot food, lovely delivery driver, delivered on time

Awful, did not arrive even though it says it did, driver was awful expecting me to know where he was, and out looking for him. .not easy to get hold of just eat for refund. .he was awful.

Arrived within time specified but half the order was wrong and half was missing!

The food was cold and dry. Awful

I ordered 9 chicken selects and instead received 20 chicken nuggets

I did not get my order must of been deliver to wrong address

Came an hour and half later - everything cold

Food was also freezing I’m not happy at all

I asked for the food to be delivered for a specific time so it was here when my daughter came home from swimming and it was 35 minutes late in arriving.

Ordered at 21:45, they said they delivered it at 22:55 yet I’ve had no delivery! They left a missed call on my phone I tried to ring back 5 minutes after and straight to voicemail. Tried to contact the restaurant and they are closed.

please start telling deliver drivers to look at the notes as never have with any if my orders I have placed

Was over a hour and half late and all cold was disgusting threw the lot away

burger okish,fries not cooked properly

My food was stolen when I got outside there was no driver what’s the point of having a code if someone’s just gunna claim it

never arrived, driver drove close then marked as delivered

Boxes were all bashed, food was cold and ordered chicken Big Mac but came with beef pattys won’t be ordering from this McDonald’s again !!

mixed feelings about this place, sometimes u go and it’s decent other times it’s terrible, order something on delivery and it always comes cold, just ordered a large big mac meal and it came without the big mac? sauces constantly been forgotten about, i don’t think there’s a single time i’ve ordered delivery on here and got everything that i ordered. it’s almost like they’re doing it on purpose? not the type of person to complain at all missing sauces i can give the benefit of the doubt (even though it happens almost every single time) but lukewarm food and missing food that i paid for constantly missing out of my order? Not even to be rude but actually to be rude how hard is it to do your job properly?

My food has NOT arrived I want a full refund this is getting g a joke

I ordered food on the app to be delivered by uber eats, the 1st two drivers arrived at the restaurant and then cancelled the order passing it on to another driver with how warm my food was when it finally arrived from the 3rd driver the food was obviously not ready when the first two drivers arrived, the food arrived warm but late, Along with a burger missing from the bag, To be honest it’s a mc Donald’s I’m not expecting a great meal, the Big Mac and the 1 cheese burger was the standard mc Donald’s experience the fries however was horrid they had the standard soft and soggy texture but with parts that felt uncooked with a crunchy feel. Again it’s Mc Donald’s I’m not expecting much, I understand it being busy and arriving late but missing items is just bad customer service. All in all very disappointing.

Cold, hash browns missing, coke was watery

food was cold so did not enjoy one bit

Out of date fruit bag, wrong order on 2 items out of 4. Was fast enough but not friendly or sorry for thier mistakes. 1730

Got marked as delivered yet it’s never arrived? Waste of over £20!

Once again it was freezing cold, and they placed cheese in when told not to ? dangerous

Fries where freezing cold and went in bin burger was barely warm disgusting I’m done with ordering from here

I can’t even rate this driver because I never received my items. I’m infuriated that someone would do something like this.

Freezing cold and pop was spilt everywhere

food was cold. order kept getting delayed up to 45 minutes later than originally stated

Easy to order and lovely and still hot when delivered.

We ordered the muffin with jam but there was no jam or butter !! Just a plain dry muffin!!

Delivered perfectly and on-time. McDonalds failed to pack ANY of the sauces ............again.

food turned up like an hr after ordering and it was freezing.... happens everytime I order seems to be getting worse. Will order else where next time.

i cant eat egg and it will hurt my stomach ordered bacon roll got bacon sausage egg and cheese dont order from here if u have allergies or dietary restrictions

Requested ketchup not included in delivery.

Great food, mcflurry not the best icecream, fast delivery

As usual, terrible. No staff. Long waiting time. Food is thrown together and cold. Kids area with nothing working.

Food was stone cold! Coffee was spilled all over the bag

There was supposed to be 4 mozzarella sticks but there was only 2 and the double cheese burger was squished and it was all cold

Fries were freezing on arrival so were chewy and Selects weren't hot. Burger was good.

Absolutely disgusting cold taste like been left for days

Food was wet because of all the drinks was spilt

didn't leave the food on the door step

It’s now 15:45. The app is predicting that my order WILL BE delivered by 16:35 - I haven’t had it delivered yet and it was ordered two hours ago

Not happy they left half my order out

I did not get my food I am in raged

my order didn't arrive no one knocked my door

delivered to the wrong house AGAIN!!!!

Food was freezing cold and the full order was not there, things were missing

Food didn’t tern up I want a refund

When I ordered it stated 13:30 - 13:55 then as soon as you place the order it changed to 14:15. When it arrived it was cold couldn’t eat the chips they went out

Delivery driver lovely but food not Upto scratch and missing parts of the order

It says the orders been delivered but it hasn't! I want my refund now please I've waited over 5 hours for absolutely nothing to come. What a waste of money. Please refund my money, thank you.

Ordered Big Mac and fries and a cheeseburger,the fries weren’t delivered and the burgers were freezing,I won’t be using this service again as this is the 3rd time I’ve ordered and the order is never right and always cold

The food was stone cold , was told to request a refund through just-eat but even there I am only getting 5 £ back . PAID 10 PLUS DELIVERY & TIP. Not happy .

Why did it take 2 hours to get my food that is disgraceful and you call your self fast food and the best delivery people

Third time my order has came incomplete!!

Bit hectic especially downstairs no organisation really like a cattle market,we ordered on screen upstairs but due to a problem crashed and no receipt so had to go downstairs to explain ,food was fine but seating very basic and small and cramped in.it filled us up briefly but not one of the better franchisee.

Seemed to take a longer time than usual preparing the order at McDonald's but the courier was super quick....its the source from McDonald's not the courier on the later time from what I saw on the App. The App kept us informed on the time which was really useful as I have a Type 1 Diabetic child so needed to inject insulin before eating so the App kept us in the know thank you X

food was NOT delivered to this address

did not receive my order!!!! so angry.

10 ⭐️ for the delivery driver! Great customer service.

got my order and was very disappointed as some things missing. Will not be ordering anything from here again.

was cold and the drink ice was gone

Excellent. Food very hot and well packaged. Excellent service

Need to bring back plastic straws. Paper straws are not the answer

Your hungry half hour after eating but nice junk food

Can you please let me know where delivery us??? Where is my delivery ??

never arrived was never received by McDonald's as I phoned them to check and I was still charged and the app claims it was delivered even tho it was never on route. I work hard for my money and this has upset me and my child and ruined our evening

Everything was cold it was 2 hours late and I didn’t even get the correct drink

For starts all my food was freezing cold after watching the delivery driver driving to the complete opposite end of town and back with my food go to eat my triple cheeseburger no pickle extra sauce extra onion to find it’s a double with no onion and very little sauce

On time - decent quality - nice polite delivery driver 👌🏻

got the wrong order. got some else

Cold food drink was in the bag but not in the cup

Ordered at 12:30. Estimated time was 1:15 at latest. Time kept being pushed back. Eventually delivered at 1:50. Food was cold 1 of my chicken selects was just 3 pieces of different broken pieces of chicken. Chips were a very poor standard

They forgot the straw for the drink and the ketchups

Got marked as delivered and never came

Now it is saying delivered but delivery time is 20.45

how can they miss half the contents of an order!

Burger was cold but everything else was spot on. Decent location too Paul

Food is cold but still eatable disappointment

Food and drinks missing from order

Good stone cold and chewy thrown in the bin

Plain burger requested it had cheese

my order has not been delivered, says it has

Was given a blueberry muffin I’m allergic to blueberries and a cookie instead of a donut so I’m not happy with this at all

Fries were cold and stale aswell was the burger

Freezing cold inedible went in bin

Food is hot and the delivery driver was friendly thank you

Food was cold and soggy when it arrived, as usual you get ripped as you have no way to prove it when complaining about it, cheeseburgers tasted like they had been on the side since the day before

Food stone cold. Missing fries. Melted McFlurry. No apologies for being almost 2 hours late

Food was cold when arrived and double Big Mac only came as a normal Big Mac.

Driver was reckless and spilt all the drink on the trip

Driver really nice but food was stone cold unfortunately