KFC Carlisle - London Road in Carlisle

My order was set to arrive at 3 different times ended up coming 2 hours after ordering and was cold

This meal was never delivered, the rider stole my food

I am missing a drink I paid for with the boneless feast is it coming separately? I even gave a tip

Great survice, polite delivery staff.

What a steal! Came in with £1.20. We spent £1 on 4 cookies. And the person who served us gave us 2 drinks for free. We can't be happier. Excellent.

chicken was chewy and couldn't be eaten,chips were so cold too.really dissapointed.

45 mins after original estimate

Amazing food. I ordered the chicken sandwich and salad it was de-lic-ous. The only downside is that the smell of the bathrooms was flooding the main room. And these 5 young men were vaping and drinking alcohol. Otherwise best KFC I have ever had.

Waited nearly 40 minutes for a burger and a couple of pieces of chicken. We where sat there that long multiple delivery drivers got there first order and then came back to take a second before we even got our food.

We placed the order at 5:19pm and we collected at 5:56pm. I think is unacceptable for a place called fast food to take 40 minutes to deliver an order. Also the bathroom absolutely stinks and was no toilet paper. No tissues at the counter either and the chicken was very greasy on the outside and pink…like almost not been cooked to the right temperature. Not the greatest KFC I’ve ever been, it’s seems like is poor management and lack of organisation!!

Nicely set out. Looks like they care.

Long day, decided a treat was in order and had a lovely boneless banquet with extra gravey. Yum yum

Missing items again. With a note to contact just eat to get a refund. Not very good

Order came quickly but hot wings that were paid as extra never come with the order. Never received full order

Took an hour to come but when it did we were given our order and someone else’s? I’m so sorry if you didn’t get your food tonight!

Order code would not work so courier refused to give us our food. When he eventually did it was all cold. Sides and drinks were missing

Not happy at all why did I get all 4small pieces wings and drumsticks

No chips this was written on the receipt, wrong drink received

The food took 45 minutes to come, it was cold when it arrived, it had items missing from the order and the staff thought it was funny when I complained! Will not be returning!

Worst KFC I’ve ever had. The service is none existent, food is dry and tasteless and always seems like it’s been sat there days. It’s been diabolical since it’s opened. Fast food? Ha

I didn't received my order.delivered to someone else

Went through the drive-Thur there was a Long wait but worth it the chicken 🐔 was good

No filling in the wraps and only 2 drinks sent.

didn't understand the address n was hard to understand on the phone

Very poor customer service, ignorant staff and wrong food received, not kitted up to take cash payments... go to subway see how to do it properly

The whole order was wrong, nearly every time I order from just eat, my order is never right

Best choice pieces of chicken, crispy, fluffy hot wings, nice thick gravy, and a random free bonus of boneless strips. As close to perfect as it gets with KFC. A 1/1000 order.

Empty store waint 20 min for food. Staff ignore, no information. When asked is ignoring. AVOID!!!!!!!

Lovely Courier. hope to them again.

My food was freezing items missing from the order and my bottle of pop. The gravy was like water.

Some food very cold. Most good temps. Yet again missing a bottom of drink. 2 star only because chicken beans and gravy were hot.

I ordered a take away for a member of my family. I don’t live at their house. When it arrived there was an argument on the doorstep because my son was unable to give the code as he hadn’t personally ordered it. So despite the fact I had ordered and paid for the meal this resulted in a twenty minute stand off on the doorstep and, when it was finally handed over - the food being cold - this is ridiculous you should be able to order for friends and family without being harassed!

My chips was missing from my order and so was my dip.

Always nice, can't go wrong with KFC

Food missing again!!!!! Restaurant blame just eat, just eat blame restaurant! Called restaurant and they finally said it was a staff fault on their behalf! I’ve hungry kids, please refund!!!!!!

Took 1hour 45 minutes to be delivered, cold drinks put in same bag as hot food so when delivered the drinks were warm and the food cold, one item missing from the order. Dreadful - never again.

Food too cold when delivered, cold drink too hot

Zinger burger was full of sauce and salad and I asked for it to be totally plain as I am allergic to mayonnaise and don’t like salad

Unfortunately the food was cold ????

I love KFC and although 10 miles away, it's my local. Generally I'm happy with the food, staff and service. However, I've had a couple of visits that didn't come up to standard, occasionally there's not enough sauce put on the food and 1 time I got the zinger salad box and there was a little maggot wriggling around in the box. Gutted cos I like salad but never again. Also kfc make it impossible to complain online

Ordered a burger which had been thrown together. It was put in the box upside down which is no big deal but had so much mayo on it it was inedible and the lettuce was just thrown on it. I swear my toddler could make a better one blindfolded.

Took 2 hours and wasn't warm , and my order wasn't even correct.

Not Just eats fault. It took over an hour for KFC to start prepare my order. From placing my order to receiving it, it was 1 hour 45 minutes.

everytime I order there is some missing

I’m not sure what your policy is on drivers having passengers, but a child brought my food to my door, a child

Very poor service Chicken for 2 thrown on one small tray No serviettes Toilets dirty, the only toilet roll was on the floor as well as a corn on the cob! Tables dirty a lot of sauce packets, straw papers and food on the floor We WILL NOT BE RETURNING

Its Jamie Davies I really really enjoyed my KFC food it was tasty and I really really enjoyed it all round KFC my friend take care always and KFC my friend Kind Regards Jamie Davies

Order never arrived and when tracking it on just eat map could see driver on a completely different road to my address so no idea who he/she has allegedly delivered to

Food was delicious and piping hot! We used the self checkout and it was fast and easy to use. The food was prepared quickly and was made fresh.

Time kept increasing every couple minutes

When the delivery driver came he apologised if the food was cold. Well it was not cold but just lukewarm. He said the problem was with KFC. The original time for delivery was meant to be between 7 and 7 15 but the food didn’t arrive until 7 30

Food was hot and everything was there!

2 hours late and rude delivery driver

So much for making sure the foods correct before sending it out. I asked for a fillet burger and was given zinger, manager said he won’t give his name and the fact I’m allergic to the zingers his reply was sorry we are very busy!! Not good enough

Fries were left out of the order. The free popcorn chicken was also missed from the order. What is the point in having gravy when you don’t give me the fries to dip in it?!

I got my food and when it got to me there was things missing from it I called the kfc up and I was told I would have to go and get it but couldn’t get there so I had to place something else for them to come to give me the food and it cost me over £6 to get them to come with it all not happy

Kentucky fried chicken. Crispy!!!! And cooked to perfection!!!! Excellent 👌👌👌👍👍👍👍

Almost all the food was missing. Absolute clowns.

All the food was cold very disappointing

Waiting 30 mins to then get home and realise they have missed boneless chicken useless employees

Half the food was missing ruined tea. Extremely dissatisfied considering paying nearly £40!

Left half of stuff absolute joke

Chips were not great, received only 2 out of 3 sides in the deal. Chicken was nice. Won't be ordering again.

Every time we order from KFC London Road Carlisle we are always missing something. Last time we only had half our order delivered and today we were misssing our chips. When I phone them up they just say there is nothing they can do. They messed up our order therefore they should rectify it. If they don’t want to have these issues, then how about they get the order right first time.

orderd a chicken salad meal and bbq chicken but got a bucket of wings not the 1st time it's happened. fairly poor wings to ve honest.

Guy behind the counter apparently shouted me twice before giving me freezing cold chicken, only ordered them 2 mins prior but were freezing cold so I told him and he said “well I shouted you twice so..” I said okay, feel them there freezing can I have new please and he reply’s “yeh I did shout u twice tho” then proceeds to give me 3 more immediately, and were even colder than the last ones, obviously had been on hold longer than were meant to. Sweetcorn was also rock hard and had been left on hold longer than was meant to. Also within the kids meal our pineapple was out of date. Won’t be returning.

Chicken was not nice at all oil needs changed in fryer

Incorrect items sent and missing from the order also, waited way longer than I should have expected - timer just kept jumping further and further back

hey can't get a order right every time I have order some thing there has always been something missing and they don't care they just like taking people's money

ordered food at 8.15pm food was never delivered but said it had been. Tried calling KFC multiple times over 2hours with no answer.

I have never received my food, I'm furious and not happy that I can't contact anyone for even getting any information on how to get my food or money back. I will not be using this anymore.

Forgot half of my order and got the other half wrong

Hi, I'm not happy with the order as i didnt recieve the bottle of pepsi max.. Which i did pay for in the order i had made..

Slowest drive through, always short staffed even if you order in advance Don’t give you ketchup packets even if you remind them while ordering More worse is that they get your order wrong, miss something All of above is based on my experience on multiple days, but still stuck as they are the only kfc here

Absolute disgrace, ordered via food hub, sat waiting near an hour for my food to arrive to find out they had cancelled my order 5 minutes before i checked where it was!!... all because they couldn't get a driver! Shocking communication, instead of cancelling it how about giving me the option to come and collect it! Totally unacceptable! Will never buy from there again 😡😡😡😡😡

awful my daughter just got so upset it was an hour and 45 minutes late!! not a happy customer

Amazingly quick and speedy! Food was really hot! Amazing service

chips were old must have been made a lot earlier they did not look very appetising and i ordered and paid for regular gravy at £2.49 and never received it. i will think twice before i order from KFC again _ disgusted customer

I didn't even received my whole order.. things were missing!.. and the one who delivered the food was really rude!!!

I ordered at 17:50pm and it never arrived until 20;45! I want a refund for the item

Put in note not to knock as baby asleep and would meet at door but still knocked and order was missing the drink

A bit of a let down can’t lie I used to work there and nothing has changed you’d have thought after 2 years something would’ve changed.. Nope same old Same old

Its Jamie Davies I asked for regular beans not gravy you've give me gravy instead of regular beans please don't make that mistake ever again please KFC my friend I'm not annoyed with you by the way KFC take always and kind regards Jamie Davies...

Havent received my order since 19.22 now its 21:08 still waiting

No sides came, instead they delivered two cold burgers, weren’t even the correct burgers! Shocking service

the delivery driver has no people skills,he shouted at me out of furstration coz he doesn't know the city. he needs saked! stop hiring apes who can't speak English!

always loved KFC, but lately they have started pricing themselves out of the market. an average box meal is now similar price to that of a motorway services. cost of living is a thing, but if you want regular custom without relying on loyalty card gimmicks something needs to change.

Took 1.5 hours to arrive and was stone cold

Can't fault this kfc .10x better and cleaner than my local kfc

Paid extra for gravy and an extra original piece and It didn't come

Food is stone cold and extremely late

Never received delivery even tho app said it had been delivered so very disappointed. Tried call calling the KFC shop but got no response, I’m hoping I can get a full refund 😠

The gravy burst all over the box and covered everything

Good food, fast delivery. perfect!

Apparently Pepsi Max is another name for sparkling water. who knew!

my food was delivered but KFC didn't send my chicken.

Its Jamie Davies I really really really enjoyed my 2 BBQ burgers and my 2 packs chips and my 2 7 UP drinks KFC my friends and thank you very very very much KFC my friends and take care always KFC my friends and Kind Regards Jamie Davies...

We ordered a boneless banquet meal via Just Eat and KFC forgot to put the chicken in the box. They also forgot an extra corn on the cob and can of coke which we paid for.

No problems with just eat. KFC absolute joke ordered boneless banquet and didn’t receive any chicken in it!! Order veggie rice box with half items paid for missing. Customer service from restaurant was a joke too little to no help offered, just eat was helpful so hopefully get a refund, avoid KFC like the plague

Its Jamie Davies I really really enjoyed my BBQ sauce burger and regular fries I mean chips thank you very very much KFC my friends and I hope you have lovely day and Kind Regards Jamie Davies....