KFC Carlisle - London Road in Carlisle

Best choice pieces of chicken, crispy, fluffy hot wings, nice thick gravy, and a random free bonus of boneless strips. As close to perfect as it gets with KFC. A 1/1000 order.

Lovely Courier. hope to them again.

The whole order was wrong, nearly every time I order from just eat, my order is never right

My food was freezing items missing from the order and my bottle of pop. The gravy was like water.

Some food very cold. Most good temps. Yet again missing a bottom of drink. 2 star only because chicken beans and gravy were hot.

I ordered a take away for a member of my family. I don’t live at their house. When it arrived there was an argument on the doorstep because my son was unable to give the code as he hadn’t personally ordered it. So despite the fact I had ordered and paid for the meal this resulted in a twenty minute stand off on the doorstep and, when it was finally handed over - the food being cold - this is ridiculous you should be able to order for friends and family without being harassed!

My chips was missing from my order and so was my dip.

Food missing again!!!!! Restaurant blame just eat, just eat blame restaurant! Called restaurant and they finally said it was a staff fault on their behalf! I’ve hungry kids, please refund!!!!!!

Took 1hour 45 minutes to be delivered, cold drinks put in same bag as hot food so when delivered the drinks were warm and the food cold, one item missing from the order. Dreadful - never again.

Food too cold when delivered, cold drink too hot

Zinger burger was full of sauce and salad and I asked for it to be totally plain as I am allergic to mayonnaise and don’t like salad

Unfortunately the food was cold ????

Ordered a burger which had been thrown together. It was put in the box upside down which is no big deal but had so much mayo on it it was inedible and the lettuce was just thrown on it. I swear my toddler could make a better one blindfolded.

Took 2 hours and wasn't warm , and my order wasn't even correct.

Not Just eats fault. It took over an hour for KFC to start prepare my order. From placing my order to receiving it, it was 1 hour 45 minutes.

everytime I order there is some missing

I’m not sure what your policy is on drivers having passengers, but a child brought my food to my door, a child

Its Jamie Davies I really really enjoyed my KFC food it was tasty and I really really enjoyed it all round KFC my friend take care always and KFC my friend Kind Regards Jamie Davies

Order never arrived and when tracking it on just eat map could see driver on a completely different road to my address so no idea who he/she has allegedly delivered to

When the delivery driver came he apologised if the food was cold. Well it was not cold but just lukewarm. He said the problem was with KFC. The original time for delivery was meant to be between 7 and 7 15 but the food didn’t arrive until 7 30

Time kept increasing every couple minutes

Food was hot and everything was there!

2 hours late and rude delivery driver

Fries were left out of the order. The free popcorn chicken was also missed from the order. What is the point in having gravy when you don’t give me the fries to dip in it?!

So much for making sure the foods correct before sending it out. I asked for a fillet burger and was given zinger, manager said he won’t give his name and the fact I’m allergic to the zingers his reply was sorry we are very busy!! Not good enough

I got my food and when it got to me there was things missing from it I called the kfc up and I was told I would have to go and get it but couldn’t get there so I had to place something else for them to come to give me the food and it cost me over £6 to get them to come with it all not happy

Kentucky fried chicken. Crispy!!!! And cooked to perfection!!!! Excellent 👌👌👌👍👍👍👍

Almost all the food was missing. Absolute clowns.

All the food was cold very disappointing

Waiting 30 mins to then get home and realise they have missed boneless chicken useless employees

Half the food was missing ruined tea. Extremely dissatisfied considering paying nearly £40!

Left half of stuff absolute joke

Chips were not great, received only 2 out of 3 sides in the deal. Chicken was nice. Won't be ordering again.

Every time we order from KFC London Road Carlisle we are always missing something. Last time we only had half our order delivered and today we were misssing our chips. When I phone them up they just say there is nothing they can do. They messed up our order therefore they should rectify it. If they don’t want to have these issues, then how about they get the order right first time.

orderd a chicken salad meal and bbq chicken but got a bucket of wings not the 1st time it's happened. fairly poor wings to ve honest.

Guy behind the counter apparently shouted me twice before giving me freezing cold chicken, only ordered them 2 mins prior but were freezing cold so I told him and he said “well I shouted you twice so..” I said okay, feel them there freezing can I have new please and he reply’s “yeh I did shout u twice tho” then proceeds to give me 3 more immediately, and were even colder than the last ones, obviously had been on hold longer than were meant to. Sweetcorn was also rock hard and had been left on hold longer than was meant to. Also within the kids meal our pineapple was out of date. Won’t be returning.

Chicken was not nice at all oil needs changed in fryer

Incorrect items sent and missing from the order also, waited way longer than I should have expected - timer just kept jumping further and further back

hey can't get a order right every time I have order some thing there has always been something missing and they don't care they just like taking people's money

ordered food at 8.15pm food was never delivered but said it had been. Tried calling KFC multiple times over 2hours with no answer.

Forgot half of my order and got the other half wrong

I have never received my food, I'm furious and not happy that I can't contact anyone for even getting any information on how to get my food or money back. I will not be using this anymore.

Hi, I'm not happy with the order as i didnt recieve the bottle of pepsi max.. Which i did pay for in the order i had made..

Slowest drive through, always short staffed even if you order in advance Don’t give you ketchup packets even if you remind them while ordering More worse is that they get your order wrong, miss something All of above is based on my experience on multiple days, but still stuck as they are the only kfc here

Absolute disgrace, ordered via food hub, sat waiting near an hour for my food to arrive to find out they had cancelled my order 5 minutes before i checked where it was!!... all because they couldn't get a driver! Shocking communication, instead of cancelling it how about giving me the option to come and collect it! Totally unacceptable! Will never buy from there again 😡😡😡😡😡

awful my daughter just got so upset it was an hour and 45 minutes late!! not a happy customer

Amazingly quick and speedy! Food was really hot! Amazing service

chips were old must have been made a lot earlier they did not look very appetising and i ordered and paid for regular gravy at £2.49 and never received it. i will think twice before i order from KFC again _ disgusted customer

I didn't even received my whole order.. things were missing!.. and the one who delivered the food was really rude!!!

I ordered at 17:50pm and it never arrived until 20;45! I want a refund for the item

Put in note not to knock as baby asleep and would meet at door but still knocked and order was missing the drink

A bit of a let down can’t lie I used to work there and nothing has changed you’d have thought after 2 years something would’ve changed.. Nope same old Same old

Its Jamie Davies I asked for regular beans not gravy you've give me gravy instead of regular beans please don't make that mistake ever again please KFC my friend I'm not annoyed with you by the way KFC take always and kind regards Jamie Davies...

Havent received my order since 19.22 now its 21:08 still waiting

No sides came, instead they delivered two cold burgers, weren’t even the correct burgers! Shocking service

the delivery driver has no people skills,he shouted at me out of furstration coz he doesn't know the city. he needs saked! stop hiring apes who can't speak English!

Took 1.5 hours to arrive and was stone cold

always loved KFC, but lately they have started pricing themselves out of the market. an average box meal is now similar price to that of a motorway services. cost of living is a thing, but if you want regular custom without relying on loyalty card gimmicks something needs to change.

Can't fault this kfc .10x better and cleaner than my local kfc

Food is stone cold and extremely late

Paid extra for gravy and an extra original piece and It didn't come

Never received delivery even tho app said it had been delivered so very disappointed. Tried call calling the KFC shop but got no response, I’m hoping I can get a full refund 😠

The gravy burst all over the box and covered everything

Good food, fast delivery. perfect!

Apparently Pepsi Max is another name for sparkling water. who knew!

my food was delivered but KFC didn't send my chicken.

Its Jamie Davies I really really really enjoyed my 2 BBQ burgers and my 2 packs chips and my 2 7 UP drinks KFC my friends and thank you very very very much KFC my friends and take care always KFC my friends and Kind Regards Jamie Davies...

We ordered a boneless banquet meal via Just Eat and KFC forgot to put the chicken in the box. They also forgot an extra corn on the cob and can of coke which we paid for.

No problems with just eat. KFC absolute joke ordered boneless banquet and didn’t receive any chicken in it!! Order veggie rice box with half items paid for missing. Customer service from restaurant was a joke too little to no help offered, just eat was helpful so hopefully get a refund, avoid KFC like the plague

Its Jamie Davies I really really enjoyed my BBQ sauce burger and regular fries I mean chips thank you very very much KFC my friends and I hope you have lovely day and Kind Regards Jamie Davies....

If I hadn’t of already paid for the food, I’d of refused it on my doorstep! The bag I was handed by the delivery driver was so squashed, it looked as though it had been sat on! When opened half the chips were mush and the other half were hard and under cooked! When a fast food chain can’t even cook chips, they’ve no business being open!! Plus I ordered 2 meals and only received 1! My first time ordering from KFC and I definitely won’t be ordering again!

Most of the food was missing and wrong drinks!

I would write 0 stars for this review as my food didn’t arrive and I had to order it again off of a different website. I rang the restaurant and they told me that the delivery drivers and app wasn’t working properly

Our order was incomplete. we ordered a boneless bucket but was missing bottle of drink, dips and chicken popcorn, and the gravy was tipped all over the food in the bag.

Beans missing, corn given instead. paid extra for tropicana and got a fruitshoot. not impressed

Food came missing too many items I got half my order

Good place and becoming a bit out of reach, however chicken stil the same taste. Very good.

chicken was chewy and fatty. chips under cooked and cold. shocking food

never even came rang up and said they will email just eat about a refund but can take up to 48 hours as I seen the delivery driver look at me as he drove past and haven't had an email forwarded from kfc so no confirmation they have even done anything so show my proof u gave them

For what I paid, I'd expect the bottle of Pepsi max to come with it. Not even the first time I've had my food delivered and no drink present.

Empty store. Waited 20min for our “fast food” - two chicken burgers. The food was ok. The store messy.

It was tasty, but 2 pieces of meat were missing from the bucket..

Great experience, the food was amazing, we had the mega box. But best of all was the service from Michael, he was friendly and helpful. In this industry service means alot and it's always nice to come across someone like Michael who makes it special. It's the little things that make a difference ✨️

What a great experience, the girl angela there was so helpful , welcoming and accommodating. 10/10 service

Very busy and not much space to queue and wait. Staff were friendly and helpful

Delivered late. Chicken was ok but the fries were burnt and disgusting! Delivery guy was nice though.

Items missing with no replacement other than a note to ask for a refund

place is an absolute joke, don't understand how a delivery driver can't check an order properly or the person giving them it checks they have given them the whole order. last 3 times I've ordered something has been missing and you ring the restaurant and nobody answers the phone.

Never waited as long for a takeaway in my life. Ridiculous, supposed to be fast food and wasn't busy. Tables absolutley filthy and high chairs, all sticky and not cleaned down in between customers. Won't be back, don't no how this place stays open.

Paid for food I never got. Staff didn't even know what was we had ordered pretty feckless

Food was over an hour and a half late and made me late for work

Food was beautiful. A Item missing but was refunded immediately. 6*

it came late and items are missing

Food was cold when it arrived even though the restaurant is only 5 minutes away. Chips looked like they had been sat for hours as they were all soggy and my cold fruit shoot drink was actually warmer than the food. Very very disappointed 😞

Absolutely the worst service in the history of fast food, can't rate the food as I didn't want to wait in the queue any longer as I thought 25 minutes was more than enough time of my life wasted. And yes the 25 minutes waited was just waiting to order. God knows how long I'd have been there if I'd have waited for food to!

Ordering at the drive thru is consistently an issue, but in store is fine.

Perfect very friendly delivery

paid 4.99 and did not receive any cookies

delivery driver was good, but my order was missing gravy

some of the order was missing from the bucket...including 1 of the extras that I paid extra cash for