Mandarin Palace in Bassetlaw

Totally disgusted. Called in as 3 people for a sit down meal, someone on the phone ... obviously no problem sorting other customers out, waited and waited eventually sat down to be told in an 'empty'!!!! Restaurant we not doing food because too busy delivery... it was a disgusting state in the toilets and 1 table still had plates on, I wonder when from? Today? Yesterday? Or when someone had manners!!!!! Absolutely rubbish ... wish could score a minus on the place

Portion sizes are good. Overall taste was mediocre, the chicken chowmien was flavourless and not worth £8.10. Part of order stated we got spring rolls, on delivery none were included. We rang up the restaurant to let them know, and they stated they were no longer included. Well unfortunately, when it says on the menu they are, you can't just say they aren't. We got a feeble sorry and basically didn't get what we paid for. May seem petty, but at the end of the day it's the restaurants responsibility to ensure the menu is updated on all platforms and no one likes paying for something to not receive it.

the food was extremely spicy... not need for that extra seasoning on top of everything if the meat was already spicy... wasted money to be honest couldn't eat half of it...

Took 2 hours to receive my food - 15 mins later than the latest time they said it would take. It took 40 mins from leaving the restaurant to get to my house (10 mins drive) and food was cold when it arrived but why would I complain when JustEat don’t care.

Was so so nice and high quality food except we forgot to order chips 🥲our fault

Order a delivery every year when we stay at Clumber Park lodges. This year was the best chinese EVER. cannot wait for our next visit.

Work all over UK. One of the best Cantonese Takeaways I’ve had🤌🤌🤌🤌🤌

The fried rice looked and tasted like it was boiled and had no colour or taste, the satay chicking was so dry and we couldnt eat it. £15 for the chicken was such a waste and i may as well burnt the £40 we spent on that meal as 95% went in the bin

An order that took over and hour to get to me what was that all about ?

asked for 19:15 delivery - arrived at 18:40 - wasn't hot when daughter arrives from work - if going to give delivery times slots rather than asap - there is usually a good reason for the time put in - pls aim for it - had to re heat meal - less than ideal

Blooming lovely Succulent Chinese meal 😋

The food was amazing, full of flavour and i thank you! thank your for taking the peppers out and also doing a sweet and sour without any veg!!

Tastiest Chinese I have found in Worksop- even though delivery takes a while it’s worth it 😍

Beautiful as before and much quicker with delivery.

Food was nice hot they even accommodate my wife's requests they are a cash only in at the till or online can pay with card

Long wait from placing order. We didn’t get the 20% Tuesday special offer. Crispy beef wasn’t crispy more rock hard. Portion sizes are small versus price you pay. Rather disappointing tbh.

Had a takeaway for the 3rd year when staying at clumber Park, this year's was the best, I really think it's actually the best I've ever had from any take away, it was so good we had takeaway on the Tuesday and Thursday. Cannot wait to order again on our next trip.

Exceeded expectations.. Always friendly, courteous drivers, free prawn crackers. High standard food, generous portions. Highly recommend. I wish I could afford to order more often 😓

3rd year we have had delivery whilst staying at Clumber Park Lodges. Every year food is fab but this year the food was absolutely delicious/fantastic/out of this world. We decided to have it on our 2nd night then had to have it again on our 4th night. Can't wait to visit next year and have the best chinese ever.

Delicious. We will definitely order again.

food was amazing!! arrived well within the estimated time, nice and hot. this place offers a few different options than your regular chinese places which is great! the coke was missing, but as soon as i rang they offered to come back for it straight away. we really appreciated that! ❤️ will order again no doubt!

it was great it turned up early, as my stomach was rumbling. the food was amazing, will definitely order from here again 😋 thankyou ☺️

Driver said he couldn’t find the house and had to wait an extra half hour.

Lovely Chinese very fresh and tasty had several dishes all nice. Delivered on time

I ordered duck I got chicken it was nice but duck would have been nicer

Ordered at 6.15pm, food was delivered at 8.40pm

2 hours 10 minutes and counting... still not received it

Nearly 3 hours wait and a phone call to the restaurant it came hot and very tasty no waste just a shame we had to wait so long with hungry kids

We were staying at clumber Park lodges and picked a menu up from reception. Decided to collect as there was quite a wait for the delivery. Food was lovely would definitely recommend

was ok but delivery driver needs to knock louder as I just heard the door because my dog barking. if my dog never barked I wouldn't have heard the door.

Just sucked all round. Came late, was cold and just made me feel queasy eating it.

Delicious as always, I wouldn't go ANYWHERE else

Came 20 minutes late after adjusting my time to 1hr 10 but it was definitely worth the wait! May have just found my new favourite Chinese! I’ll be ordering again soon 💪🏻

Order not arrived so rang FOUR times to find out where it was. To,d it would be another hour before delivered, but on the app put that it had been delivered! Don’t know what’s happened to this place but DIRECT SERVICE

AVOID AT ALL COSTS. Not only were we served raw prawns, but left us waiting over 2 hours for them then tell us that hadn't even put our order through. The staff were unhelpful and rude when approached. We walked out after the guy spoke to us like crap.

AVOID AT ALL COST!!! booker a table to 9 people for parents anniversary. Ordered starters and mains shortly after arriving. Waited a long time for 1st starter to come out, then 20 mins for 2nd lot of starters then an further 10 mins for last started which cane out uncooked with raw prawn inside. Complained to be looked at confused!!! Waited a further 10 mins for a fresh one, to which my dad was very disappointed ans unsure to wether it would be cooked. After being there nearly 2.5 hours we were still waiting for mains. After questions staff how long it would be u was told it had been started yet as the ordered hadn't been put through the till. What business doesn't put an order through the til when placed!!! No apologies or anything so we left. Very disappointed and hungry!!!

I love the food from here it’s always hot and delicious. We usually pick it up and it’s always ready.

Ended up having to collect myself. Food was still being cooked on arrival.

Usually awesome but today late and then changed delivery time and then 15 minutes late after that- curry and rice cold. Hope this is just a one off as usually order every week

Taken over 2 hours for delivery, still waiting even now but justeat have this down as delivered

Ordered a chicken and vegetable box meal but had no chicken in it. But still very nice.

Shame there was only us eating in - lots of takeaways going out. Thanks to Wilson for the great service!

Avoid this place!! Booked table for my daughters 12th birthday nearly 2weeks in advance for 6 of us. Got there and was like a store room and freezing cold they had to clear a table to make room for us to sit coz covered in delivery bags and storage items etc it was a mess they wasn't prepared at all considering when we booked Saif it was a birthday. we had to ask for heating to be put on as steam came out when we spoke even staff had coats on it was freezing they laughed when we asked and said they put a radiator on as we was sat in our coats they got a portable gas heater that wouldn't work so they was banging and hitting it and shouting at eachother in their own language it was honestly a joke the menus had multiple prices in each one so couldnt see how much they was as varied menu to.menu and prices wwre ridiculous and when it came to ordering drink they had nothing to offer even beer pumps didn't work then told it was cash only which none of us carry so we ended up walking out of there very angry it had no atmosphere, music, tabkes not prepped just gave us a plate of prawn crackers and asked for our order before we even sat down and looked at menu, the other workers dropping and banging around in the restaurant sorting stuff out like we was sat in a warehouse not restaurant as it literally looked like a store room with a few tables. We booked this nearly 2 week ago and they wasn't even prepared my poor little girl had her birthday ruined she was so excited to eat at a chinese take away for the first time and been counting the days just.to be disappinted and no apology either or anything it was dirty and disgusting and how it's being allowed to operate as a restaurant is beyond me I will be reporting this to health and safety and local council. To not have any heating in this weather then bring in gas heaters which they admitted don't work very well and put it next to our table smelling of gas and to be told if it goes out they reheat it and to have to sit In our coats was awful it was awkward too and then to be told all we can have if coke and a fee select drinks as there pumps for beer etc don't work anymore and the coke was stored jn the corner of restaurant in bottles too it was utter disgusting so please don't waste ur time or money on this place. I just hope something is done when I report it.. thanks for ruining my little girls birthday mandarin palace!!!

Amazing set meals. Cooked fresh. Melt in your mouth.

Always the best food. Great taste.

First time we’ve ordered from here, definitely won’t be the last! The food arrived bang on time and was piping hot. The Thai Green curries (1 prawn and 1 chicken) were absolutely delicious and the salt and pepper chips were the best we’ve ever had. 100% recommend.

Came 2 hours earlier than asked it to :( had to eat it cold

it arrived cold so a bit disappointed 😞

We ordered for the first and are very pleased with the purchase. The food arrived on time and still hot as we made an early booking. We will definitely order again next time we are in town.

food took 2 hours to arrive and was cold on arrival.£17 is disgraceful

All very nice and good quality for the price

Best Chinese takeaway for miles and miles

Fantastic every time highly recommend

Avoid this place!! Booked table for my daughters 12th birthday for 6 of us. Got there and was like a store room and freezing cold they had to clear table to make room coz covered in delivery bags we had to ask for heating as sat in our coats they got a portable gas heater that wouldn't worm was honestly a joke the menus had multiple prices and when it came to ordering drink they had nothing even beer pumps didn't work then told it was cash only we ended up walking out ut had no atmosphere workers dropping and banging around in the restaurant sorting stuff as it literally looked like a store room with a few tables. We booked this over a week ago and they wasn't even prepared my poor little girl had her birthday ruined and no apology or anything it was dirty and disgusting and how it's being allowed to operate as a restaurant is beyond me I will be reporting this to health and safety and local council. To not have any heating in this weather then bring in gas heaters which they admitted don't work very well and put it next to our table smelling of gas and to be told if it goes out they reheat it and to have to sit In our coats was awful it was awkward too and then to be told all we can have if coke and a fee select drinks as there pumps for beer etc don't work anymore and the coke was stored jn the corner of restaurant in bottles too it was utter disgusting so please don't waste ur time or money on this place. I just hope something is done when I report it.. thanks for ruining my little girls birthday mandarin palace!!!

Our go to place for Chinese. First time they have let us down. Nearly 2 hours for delivery. I called the restaurant after 1 hour 20 minutes and was told food was ready and they where just waiting on a driver. Not sure how fresh food was but was hot and just as tasty as any other time except for the duck rolls. They where far too greasy to eat and in fact dropped apart when taken out of the bag.

Second order and second time it’s been late not good enough for the price

Ordered while staying in a lodge! Food was amazing would highly recommend 👍

Probably the best plate of food I've had for a long time

Food was good. Still amongst the top Chinese food in Worksop.

I placed the order on Wednesday for the evening however due to the shop being shut but the app still taking the money I received the thumbs up for the order being received on the Thursday. Which put ne out as I was in the middle of cooking dinner. So it arrived unexpectedly 24 hours late! I tried to explain to the delivery driver but failed to get my point across. Called the shop but they said it was just arriving

Having waited patiently for 90 minutes for our order ( was aware and accepted the delivery time) we were disappointed to see that 2 items were missing from the order. The spring rolls that were part of a box special and a portion of chips. I’ve requested a refund the chips but unable to request a refund for the spring rolls with them being part of the order. However, the food was delicious! Hence I have only knocked 1 star off. I will reorder but I feel that orders need to be checked.

Did not need to book a table just walk in sit we're you like. The food was very nice and the service was excellent this was my second visit al be going again. There was only a few parking spaces outside and it looks like they do deliver.

Enjoyed the food Enjoyed the service easy to order fabulous xx

Best Chinese food in a long time 😊

Long time for delivery but good food.

Delicious as always I wouldn't order from anywhere else

Must have been something wrong with the site for said expected delivery time was 20:55 but arrived around 19:55. Ordered a Chow Mien and was plentiful and delicious. ordered a side of chips and there were loads and piping hot. Would easily recommend them and may be next time try something else... really like sweet and sour. Also to make the meal more authentic really need to learn how to use chop sticks..... LOL

I wouldn't go anywhere else, food cooked perfect everytime

Very tasty, 10/10. Always hot and fresh.

Tasted great and delivered with in the slotted time.

Don’t be put off by the negative reviews, the food here is delicious, great portion sizes and the half shredded crispy duck with pancakes is the best we’ve ever had and loads of it. Very tasty and piping hot and ready on time and as promised for collection. Note it’s cash only. We had Mongolian beef which was very tender, crispy shredded chicken in Thai sauce which was like a sweet chilli sauce, and a chicken curry. Free bottle of coke, prawn crackers and fortune cookies :-). Could not fault it, would definitely recommend and would be back if our stay was longer.

Mandarin Palace is the best Chinese, they don’t deliver because I’m out of their radius, so I do the 10 mile round trip because the food is so good it’s worth it, always quick and service with a smile 5⭐️⭐️⭐️⭐️⭐️

Easy ordering, prompt and polite delivery, lovely food 👍🏼

Delicious always great quality food

As per usual food was great ! Best Chinese takeaway in Worksop

Very good first time we have used this take away

The food was out of this world so thank you. The Japanese undon chicken noodles were the best thing I’ve taste in a long long time. You food is of the highest quality, you definitely should be proud. Keep it up 😋

Good scran. Fast service. No complaints.

Absolutely love!! Food is always hot and so tasty !! Thank you again !!

Absolutely amazing!! Every time we order the food is always hot and so tasty !! Thanks again !! ❤️

Great food and arrived quickly, highly recommend, will order from here again 😁

We had the whole crispy shredded duck, not not was the order delivered nearly 30 minutes early, was still hot and very tasty.

Never had a bad meal from here.

There was a staple inside my rice which hurt my gums

We got free Spring Rolls and Prawn Crackers! First time ordering from here and must say the food was pretty good. The collection was on time, no delays or issues. We ordered Sweet and Sour Pork and Chicken, I must say that the pork was crunchy, crispy and tasted really nice it to mentioned the sauce was just the right amount of sweet and sour. The chicken was cooked lovely too with the same crunch as the pork. Wished they had more sauce but the amount was good enough. The portion sizes are good for the price. You get a lot of meat out of it as well. Also ordered crab claws, squid and prawn toast which is as expected 👍

Ordered and told 50 mins for collection Arrive and told 5 mins a total of 4 times Then asked for my money back That took another 5mins Went to Kilton House, 15 mins later got my food #PoorServiceLoosesCustomers !

Food wasn't bad but service was really slow, entrance carpet area was a filthy disgrace, there were piles of coke bottles and box's in corner of restaurant,and delivery men and take away customers were in and out constantly. Will I be back NO

Can't give stars for food, service or atmosphere because the 10 of us walked out because the toilets are horrendous.

Very quick delivery, good food quality

Best Chinese food in town😎recommend 100% 5*********

High delivery cost, other than that it was alright.

Review based on takeaway quality. We always get our Chinese from here when visiting Clumber Park, everytime it's been outstanding! Quality of food is 5*!!! Which is why we keep coming back. Sadly the "restaurant" itself looks abit dismal and cold. No heating on inside and lights off inside half of the building too, not very welcoming for dining customers?

Tasteless,chewey beef.first order from here, and last

Best chinky we've had for a while. We will definitely be returning

The food was absolutely amazing, as always. Love it

Lovely food highly recommended

Delivery takes a while but I think this was the best Chinese I’ve had in ages. Vermicelli super spicy and full of chillies which I love! Thank you!

Spot on! Great food and great service

Fantastic food reasonably price & always on time, the best Chinese in Worksop

GORGEOUS FOOD AS ALWAYS - 100% SERVICE AND QUALITY