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4.3

Based on 863 opinions finded in 1 websites

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Nº 465 in 1338 in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..cool
Score
OpinionsNoteGoogle8634.3

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Funky place for a coffee milkshake and drinks in the evening Over 150 choices of milk shake I had my milkshake made with skinny milk Just ask for the milk you prefer the staff are very accommodating. Board games are available too Good music Video games

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Carol Gill . 2024-11-22

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Fan was an amazing bar tender deserves all the tips please tip her x

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Ella Thompson . 2024-11-22

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Fan was amazing, so friendly and lovely

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Millie Finbow . 2024-11-22

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This place looks cute, but took my daughter here for a milkshake for her bday and they were really not good, mine was too thick too sweet and v grainy and hers was quite bitter and full of chunks of sweets that just didn't work, for the price it was honestly v disappointing and the drinks were actually so bad we abandoned them after just a few sips. Not worth it at all.

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Lilith Rose . 2024-11-18

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I dropped into CookieShake last week as I have been meaning to try one of their Biscof milkshakes. All I can say is WOW! It did not disappoint! The service was also awesome and the members of staff were soooo accommodating! They even gave me an extra small milkshake with the remainder so as not to waste it! They claim that they do the best milkshakes in Nottingham and I would have to agree 100% with this very bold statement! I will be returning very, very soon! 🙂🙂

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Dave Hallam . 2024-11-02

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Absolutely banging place to drink

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shane lee . 2024-10-25

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I love this place. Their shots are amazing, I cannot recommend it enough. My go to is always the Ferrero rocher but they have so many other delicious ones. 10/10

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Clara Hoffmann . 2024-10-24

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Literally the best place in my whole 3 years of uni

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Emma Harris . 2024-10-24

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Finally a good vegan shake (also great lactose free options). Friendly staff made for a great experience. Will stop by everytime Im in Nottingham.

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Zaki Kaitila . 2024-10-12

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Lovely staff, cocktails, prices and playlist!

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evielauren . 2024-10-11

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Great cocktails - quick service - good music

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Oliver Stone . 2024-10-11

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Came here for a couple shots throughout the night since I heard good things about it. Was very pleasantly surprised with how nice the staff were and how open they were to chatting. I will definitely be coming here again 🙌❤️

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Mabsy6 . 2024-10-10

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Came in for a few drinks with my girlfriend in the evening, Steve was very hospitable and showed us the wide menu of shots and deals

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123 . 2024-10-09

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Mollie was really helpful with helping me choose shots! Super friendly staff

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Kevin B . 2024-10-07

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Steve served me a jack sparrow and skittles shots great service

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Charlie Markland . 2024-10-03

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Fantastic and friendly service and a brilliant crunchie milkshake. Will happily be returning again soon.

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Varun Lobo . 2024-09-27

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Came in here a couple weeks ago and I’ve checked the reviews to write about my experience and to no shock, I’ve had similar treatment from staff, specifically the brunette lady who gave dirty looks and overall seemed condescending when I ordered. However, when a different group ordered from her which were all boys, her behavior was a complete switch up. The attitude from her is completely unprofessional and unacceptable. This isn't the first time people have commented on the attitude of staff. I used to love this place but now I just feel judged going in. Not a good environment at all

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Vanessa . 2024-09-22

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Absolutely terrific night out. Fan was brilliant, absolutely amazing atmosphere and service from her was more than adequate. Definitely would come back just for Fan’s service.

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Morgan Davies . 2024-09-22

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Brunette curly haired female staff gave mean attitude? was eyeing my group all night and made us seriously uncomfortable. she refused to serve us… was giving raaaaacist

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s . 2024-09-20

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Stevie was great. All my shots were 10/10

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Megan Hope . 2024-09-19

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On a whim I came here with my daughter for a milkshake other than your standard McDonald’s We were overwhelmed by the hundreds of options they have, you will be stuck for choice as everything looks so good! The server was so polite and patient with our decisiveness, he recommended the kinda bueno for my daughter to which she absolutely loved. For me I got the lemon meringue, something I wouldn’t normally opt for but have been dreaming of since, so refreshing yet still satisfied that milkshake craving. Big thank you to Kieran for helping us out! The guy needs a raise for putting up with us 🙈 We will be back!

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Suzanna Baker . 2024-09-19

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One of my favourite places to drink in town, good vibes and drinks! DJ is great, would definitely recommend

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Jessica Shetliffe . 2024-09-07

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I had Steve the bartender it was brilliant service I had raspberry, strawberry Bon Bon’s, ka and a corona

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Alex Read . 2024-09-07

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Favourite place in Notts to drink and Steve’s service is great!

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Hannah Chamberlain . 2024-09-07

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Ka grape, strawberry millions, blue lagoon served by Steve

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Skye thums . 2024-09-07

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Really good shots that taste amazing and nowhere else does the same so that’s a bonus

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Zack Mimms . 2024-09-06

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Great shots, I had Candyfloss, drumstick and Fanta fruit twist. Would recommend.

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rhiannon pearce . 2024-09-06

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Steve is after making these fab chilli shots unforgettable and i will never reach this high again.

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Hannah May Harpur . 2024-09-06

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Fan was amazing drinks came quick and she was friendly as ever 10/10

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Dylan Patterson . 2024-09-04

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Used to looove this place! I don’t know if they’ve changed the milkshake recipe, it’s not as tasty as it used to be, seems thinner consistency too. Plus the staff are quite rude now, so it’s really put me off giving it another chance.

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Dionne Lee . 2024-09-02

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Steven and sabina wer, good service and very kind and welcoming

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C.B.A the bopper . 2024-09-01

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Steve was sensational, good service

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Ethan Woodhead . 2024-09-01

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steve sibina is the best bartender in this place, very handsome bloke, ladies give him a visit

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Charlie Bottomore . 2024-09-01

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Steve and sabina were vry at what they do goid music 10/10 come done chank oye

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Liam Lee . 2024-09-01

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Steve and sabina were amazing and very helpful!!! The venue was excellent.

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aidan masters . 2024-09-01

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The cookie shots of phenomenal! Had the Kinder white, milky way and Diam bar shots as part of the £9.90 3 shots + dbl spirit mixer deal and they tasted bang on! Hats of to Steve and Sabina!

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Jack Spencer . 2024-09-01

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Great service from Steve, he did amazing for us

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Téa Newbury . 2024-09-01

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Love it here, Steve gave us the best shots and best service! Would recommend

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Lily Webb . 2024-08-31

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Worth every penny. Shots are tasty and flavours are bang on. Steve and leish are lovely and very friendly and welcoming. This is a perfect place for students.

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Emily Gilmour . 2024-08-31

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Really nice shots, good value. Really good service leish and Steve were really helpful and lovely.

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Luke Turner . 2024-08-31

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Bar staff are really friendly make the environment really nice

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libby heathcote . 2024-08-31

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Great bar great drinks Steve is fab

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Paul Stewart . 2024-08-31

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Dylan who was working on Wed was absolutely phenomenal. Put it with my friends nonsense and gave us suchhhh brilliant recommendations. Made the experience. Such a wow

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Lil Plump . 2024-08-28

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This is my absolute favourite place, the staff are lovely, everything tastes amazing and just being here is so chill

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Rhi . 2024-08-22

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Great atmosphere and great service too and the staff

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Michael Wyer . 2024-07-28

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Delicious shooters all cake/Chocolate related and all very reasonable pricing.

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Kate Rees . 2024-07-26

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Been here a few times now and always had a shake - there are a wide, wide variety of selections (albeit I always have the same) and they are well made and satisfying. Unfortunately the attitude of the staff doesn't match - on the most recent occasion all three staff were stood around behind the bar just chatting whilst there were dirty tables. We ended up having to clean our own table as did several other customers as they arrived. Whilst the staff were pleasant enough to speak to they largely seemed disinterested and as if having to work was largely a hassle to them. This puts me off from returning again.

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Andy James . 2024-07-26

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Cane in today for the first time had a latte which was Luke warm and the attitude from the staff was really bad

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lindsey lawson . 2024-07-03

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The first thing to say about mala mala is that the staff are amazing. Super friendly and very helpful. The location is perfect for a quick cheeky drink or somewhere to relax and chill out. Good choice of drinks and cocktails. All at a fair price. Highly recommended venue.

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Will Lingard . 2024-06-30

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Friendly staff, great chilled out atmosphere and poor Motown music. Free retro arcade machines and, most importantly, super tasty shakes 😋

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Wilf Morgan . 2024-06-22

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So good the man there was so nice and the shakes was beautiful

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Brooke Betty . 2024-06-08

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Great little spot in town a stones throw away from the Victoria Shopping Centre. Treated the family a round of delicious milkshakes and smoothies. Staff were very friendly and helpful suggesting flavours the little ones would enjoy

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Steven . 2024-04-25

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Really yummy milkshakes and Aaron, the guy that served us, is really nice and helpful! Will be coming back!

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Caitlin Rogerson . 2024-04-18

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Chilled out venue staff are friendly management seem opening and inviting

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eddie leishman . 2024-04-17

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Been here many times and on previous times I have enjoyed myself, however today it was just a let down. Ordered a large milkshake to takeaway, and was overcharged for how much the prices were stated. Secondly the server who served us dropped our cup on the floor (didn't look the cleanest, but could be the aesthetic), and then proceed to use said cup for the drink rather than getting another. The drink then wasn't filled to the top like previous times. And lastly she tried to put the lid on and then gave up and just called it out, so when I tried to put the lid on the drink just spilt (so lost some of my shake). So when I mentioned it had spilt, she just seemed indifferent. The milkshakes are great, but the service today was just not what it has been (fyi not busy either).

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Nathanael Knell . 2024-04-06

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Never been to the Mala Malu side of the venue, but Cookieshake is sooooo good. Been so many times and it’s always so tasty.

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Matt Wright . 2024-03-31

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Friendly staff and cool, free arcade games!

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Allie Macleod . 2024-03-23

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fan was lovley and gave great service

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Sophie Anderson . 2024-03-02

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Really friendly staff. Great experience. we will be back.

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nick simey . 2024-03-01

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Lovely little place was looked after by Yasmin. Made some fantastic cocktails for myself and my wife.

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Lee Bartlam . 2024-02-23

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Atmosphere was fantastic. Staff were friendly and charismatic. Steve (7th Feb 2024),, in particular; was an absolute delight and an example of what employees should be!

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CeeJay Aitch . 2024-02-08

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Friendly staff. But if one is allowed to be brutally honest , their food looks/tastes as if come out a student dorm (somehow got sold on the high str.)

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Yuri Bezmenov . 2024-02-03

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We enjoyed a lovely hot chocolate, amazing cookies and delicious ice creams! We will be back. The kids loved it… especially the free arcade games.

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lee monteith . 2023-12-28

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This was always my go to place throughout my teenagehood for a treat on the way to ngy youth club i popped in 2 weeks ago as i was craving a milkshake now that i turned vegan from being vegetarian since age of 14 i requested to try one of their vegan version flavours i tried the vegan milky bar and the taste was an absolute game changer and really delicious the customer service i received from this place has always been mint and efficient staff have always been direct and friendly and helpful when serving me they have any and all flavours you can imagine tailored to any dietary requirement what more can you ask for the best quality milkshake place of service in nottingham so grateful i found cookieshake and mala malu when i was a teenager i recommend for anyone to try out this place its the best place to go for a treat to quench and satisfy a sweet tooth rather than typical snacks and overall in general the only exciting general store and place that exists in nottingham that is special to me that i will always cherish and miss a lot when i leave nottingham thank you to this place a bunch with all my sincere appreciation for the mint service and for valuing me as a customer.

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Fendi Burns . 2023-12-23

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Love it here service is off the charts and they are so nice and fast with your order and the inside looks like a penthouse definitely recommend for a day out or a party or even a date

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Ashton McCulloch . 2023-12-22

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We had a freaking good time VISCA LA TERRA ||*||

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Jan-Pol Estela-Thompson Mercader . 2023-12-15

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Cory served us some amazing shots with great attitude

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Jacob Henry . 2023-10-18

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Corey was amazing, deserves praise.

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Jimmy Joyce . 2023-10-18

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Cory was a legend. Amazing service

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Sophie Melling . 2023-10-18

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Nice place to chill and drink with friends. Staffs are all very friendly and helpful. They got plenty of board games and free arcade games. The drinks and the doritos we had was really lovely and yummy. Highly Recommended !

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Kristina Menes . 2023-10-11

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Courtney and Antony providing top service

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matt Large . 2023-10-04

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Courtney and Antony r the best!!!!

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Zuzanna Raistrick . 2023-10-04

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Courtney and Anthony make the best cocktails - so yummy!

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Ella Fitzpatrick . 2023-10-04

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Came through for a friends birthday, amazing service and good vibes. Shout out to Courtney for the hospitality

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J Reid . 2023-08-20

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Kourtney was the most friendliest bar tender I’ve ever had in Nottingham! Will definitely come again because of her xx

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dom challis . 2023-08-20

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Lovely service, quick and polite, great atmosphere and DJ and amazing selection of drinks! Definitely would go here again!

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Chrystal Jones . 2023-08-20

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Visited for the first time on Saturday with a group of people and had the best time. Shoutout to Stevie for picking all out shots for us and making sure we had the best time :)

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freya hilton . 2023-06-27

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Didn't have food here so I cannot comment but the smoothies are lush and my fella loved the ultimate hot chocolate

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Claire Brookes . 2023-06-11

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Randomly ended up here. Friendly staff, wonderful choice of dirty shots. Recommended +++

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Steve Meredith . 2023-05-01

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Great cocktails and a few rounds of connect 4

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Elizabeth Green . 2023-04-27

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Great Cocktails, Kieran was an absolute legend, friendly accommodating and a general nice bloke, who's an asset to the team! Cool place, will visit again

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James Walker . 2023-04-20

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I was surprised that they offer shots with plenty of flavours. So my girl and I ordered 10 shots in one go. Yet, they taste awful and I cannot even finish half of them… defo not recommended

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Lemon Kwok . 2023-04-18

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Has plenty of vegan milkshake options which the kids say tasted great BUT add £1.35 extra for plant based milk per shake. The difference in price at Tesco for a litre of cow’s versus oat milk is 15p!? Friendly staff but 1 star off for cheeky pricing.

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Skip J . 2023-04-10

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Absolutely awesome pub! Love the cocktails, love the shots! Staff are friendly, not much more to say!

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Dane De Rose . 2023-02-22

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Absolutely great 👌 Went for a late brunch with 50% off, but I'd of happily paid full price.

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Greg Moir . 2023-01-22

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Delicious Hot Minty Chocolate Fab Oreo Frenzie

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Chell Wilson-Tolley . 2023-01-12

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The home of some luscious milkshakes. My lads and I were craving Milkshakes and this place certainly fulfilled our need. The staff were incredibly polite and even let my service dog, Clintus, have a sip of my milkshake - he loved it. They have a great variety of milkshake flavours and smoothies too. Only issue was the price; I would argue a little on the higher side! As my father used to say ‘We’re not all Sultans!’. Nevetheless worth trying out, my friend Jacques certainly enjoyed it - he had a second milkshake after his first!!

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Bob The Snail Animations . 2022-11-12

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Always come here on a night out or even just for a wee drink. The drinks are cheap and you can play little games. The wasabi shot though omg NEVER AGAIN will I be having that 🤣🤣🤣

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The Healy Family . 2022-10-19

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Awesome place, great staff, great cocktails.

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Rakuna Matata! . 2022-08-28

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Amazing service from Bryan, Daisy and Diogo 10/10 recommend

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Georgia Rawlings . 2022-08-23

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Omg, cannot believe how obsessed I am with this place. Best vibes and the best nights if you know you know 👀. Can’t get over how nice the servers are either, Bryan, Daisy and Diogo made my night - best cocktails istg :D Try the manta ray I think it’s called, so so good x shots are also so brill and so delish 🤤

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Glaila c . 2022-08-23

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We were served by Mollie tonight and she was entertaining and helpful with helping us make a decision for drinks!

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Amber Linley . 2022-07-26

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Adorable place, love the decor and the table games and the drinks are amazing

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Mat Bird . 2022-07-04

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Great stop off on the way home for a fun nightcap. The conveniences were in desperate need of repair.

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Damien Campbell-McGrane . 2022-05-07

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The food was ok but seemed incomplete some how no dips or anything. An order for corona literally took 20mins without a lemon wedge.

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Cyril Joseph . 2022-03-23

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Loved the drinks on our bar crawl. Some many options and great deals. Quite fancy and artistic inside. Had a photographer going round and got some cool photos.

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josh hornsey . 2022-03-17

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Always come here for drinks 🍹 that are so good and lovely staff! However both times I’ve had food here I’ve been really sick. The first time I didn’t think it was connected as I only had something small but when it happened the second time I realised it must be the food:( definitely won’t be eating here again but is still one of my favourite cocktail bars

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Lily Brown . 2022-02-28

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Haven't been here in a very long time, so the place was quite different. There was a mix up with my order (easily done, two things with a similar name). Mistake was quickly fixed. Over all, good shakes but miss the cookies!

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Elizabeth Vershowske . 2022-02-02

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Slightly disappointing. Their Instagram makes out like it’s a new place, with lots of menu options.. there was not, it was on one page and it’s was over priced. We also asked for the side dish of the chicken without spicy Mayo and it came on it. Didn’t quite feel that the attention to detail was there.. the hot chocolate was very good though. Wouldn’t come back to eat but would come back from drinks. When we went to pay staff were on their phones all had their back to us at the bar & what we ordered was not on the till.

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Bethany Howe . 2021-12-18

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I am in love with this place. They serve the best shakes, very pretty ambience, loads of options.

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Pooja Pandit . 2021-12-17

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