Based on 555 opinions finded in 2 websites
Based on 555 opinions finded in 2 websites
Nº 274 in 354 in Test Valley
Nº 79 of 89 British in Test Valley
Opinions
Drinks were good, Chloe was helpful and kind and we had a really nice time and we found a nice new drink recommended by the bartender
arron S . 2024-10-03
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Drinks were nice, Chloe was kind and drinks were cheap Accidentally bumped the table and she provided napkins almost immediately
Oliver B . 2024-10-03
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Very cheap, but you get what you pay for. Went for Sunday dinner, granted it was 5pm but no beef or turkey, just chicken available. Fine let's go with that, only a tenner with a drink. What arrived was not fit to eat. A rubbery chicken breast, under cooked veg (carrot was raw), burnt roast potatoes and no idea what the brown mash was supposed to be. Super Yorkshire pud. Staff were very good, they brought new veg out, unfortunately it was more under cooked than the original. Offered free puds, but had been put off eating so one meal refunded and off to th chip shop. Stick to burger and chips. Good staff mean 2 stars instead of 1.
Adam H . 2024-09-29
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Very pleasant family meal. Staff very helpful when we needed reassuring they took food allergies seriously. Staff member Dana came and showed her understanding of our situation as she has a sibling with severe food allergies.
helenjo900 . 2024-09-28
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Came out for a family birthday meal, ordered a steak and paid extra for peppercorn sauce, which didn’t arrive with my meal, had to remind staff and wait 10 minutes for the sauce. Ordered a mac and cheese which stated it came with breadcrumbs, when this was delivered to my table I asked where those breadcrumbs were to be told ‘we don’t have any left’ something as a customer I should’ve been told before I ordered and paid for this meal. No side plates for any of the starters. And when desert was brought to the table, our plates from dinner hadn’t been collected. Paid £1.50 to play pool after our meal and the machine wouldn’t release the balls, told a member of staff about this he said he’ll contact someone snd left and after waiting 40 mins for an update I had to go and find out what was going on to which I was told ‘if someone isn’t here in 5 minutes I’ll take your details and contact you when it’s fixed to return money’ When we left, the man who wanted to take our details was no where to be seen. Overall very dissatisfied, and disappointed.
Grace R . 2024-09-23
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Amazing Pub, friendly staff, lovely atmosphere. Enjoy coming here. The new management are very welcoming, and I can see a good change already.
Sid S . 2024-08-15
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An amazing dinner with family, food was delicious and great value, atmosphere was wonderful and really friendly staff. Will definitely be back!
Aston L . 2024-08-11
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Met friends for lunch and wasn’t disappointed we were welcomed on arrival and shown where we could sit We ordered at the bar and I was helped with my allergies The food came out quite quickly which was nice as they were a little busy Friendly staff who came back to make sure everything was ok And the plates were cleared away and the staff member asked if we needed anything else Would recommend
Yvonne W . 2024-08-08
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Great food very friendly and chatty staff. Would definitely visit again. Would recommend it anyone great value for money.
Laura B . 2024-07-30
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Birthday dinner.. 24 dinners were done for a birthday bash.... a little bit quiet calling out the food order but overall service was good..
Passport15187137069 . 2024-07-27
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Service was amazing. Oliver did a really good job keeping up with all the customers that were at the bar
Z2469GWoliverh . 2023-11-01
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used to love the folly, until they started cancelling reservations just a matter of days before my big family meal, to make it worse ( i know its technically allowed) i just find it unproffesional to telling customers to give then a good review and giving free shots in return, again ill say it i know its not illegal i just think there are better ways of getting a positive review from the follys customers :( if you want cheap drink its the place to go but food wise i dont recomend.
josh m . 2023-10-31
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What a place this is, amazing prices and great food lovely service. Really enjoyed our time! Great ambience
BYRON U . 2023-10-14
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Had a fantastic meal and when I enquired the chef is young at 18 ...Dana.... well done excellent roast beef, fast service, nicely presented. Thankyou 😊 without a good chef its not going to work so needs a mention. Our waiter was also fantastic. We came here as portway had run out of food am hour into service!!! We will now be coming here more often
Kealie H . 2023-09-17
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Grotty pub, strong smell of urine. Food luke warm and not appealing. Small portions for Hungry Horse although couldn’t have eaten a bigger portion here due to state of it.
nickyro777 . 2023-09-16
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We haven't been here for a long time. But what a pleasant surprise. Staff friendly and service good. The food was excellent. Only one little problem was a hair on the toast of the garlic mushrooms.
Carole C . 2023-08-27
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Came for my 5 year olds birthday with 2 siblings and wife. Started badly waiting at the bar for 10 minutes to order food for then a queue jumper and their table of 18 to get in before me despite being acknowledged and walked past by numerous staff whilst waiting. Then when ordering half of the menu was not on, at least the things we wanted to order which included the birthday girl who was disappointed. Not to worry we thought, we can get them the kids activity packs. Which they had. But they had no crayons, so that was useless. I’m so annoyed I’ve written this before the food has been delivered. 45 minute wait largely due to that table of 18 queue jumper I’d have thought. Not family friendly at all.
J6999DJmattheww . 2023-08-19
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We were the first ones here, so didn't expect a long wait on the food. After 35 mins we asked about the food and was told there is a 15 min wait. We said we had been waiting 35 mins and was told 5 mins. Another 15 mins and it arrived. My daughter who is 7 was given the wrong side. I paid an extra £1.79 to have toast with my full English and receive one slice of toast which looked like it was small loaf. I then had to ask for butter and said about my daughter's side being wrong. Staff seemed to be walking in and out of the kitchen not actually doing anything. The overall experience was disappointing and not the usual service you get from a hungry horse. Won't be going there again
cm1282 . 2023-08-14
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Lovely spot of a good drink 🍺 and the food is good lovey sorvis ………….1123hhhhhjiknbhuhhgyjbghhvghhgg
Jake S . 2023-07-31
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I've had a fantastic night at the Folly tonight with my kids, we all loved the food and it was great service from Jake, Maddie and Dionne 😁😁
Departure609152 . 2023-07-28
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Mediocre lunch, expected the pub to be busy on a Sunday lunchtime but there were probably only 4 or 5 other sets of people in there (should have taken this as a sign!) No full fat coke on tap, no n mum anti chutney for the curry which we were only told after good had arrived & we asked for it. The sharing platter starter was pretty plain, wings flavourless, only 3 pieces of scampi & nachos were thick & few, no dips with it either. Asked for soured cream but staff member never came back! Left feeling disappointed & that we should have probably gone elsewhere.
Gnomiew . 2023-07-17
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We went here a year ago and the food was good but it was disappointing this time. We ordered the jerk chicken and ribs. The ribs were decent but the chicken tasted only of cinnamon. We also ordered hot chicken wings which didn’t have much flavour, it was just spicy. However, the waiters were very kind and helpful.
Salina M . 2023-07-09
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This experience at the folly andover was bloody brilliant I must point out the staff were awesome, aldershot lost today we all felt broken inside and the hospitality here enlightened our days thank you to the special place called our home aka [the folly]
Traveler25693432455 . 2023-07-08
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Absolutely disgusting well to start off we ordered drinks and when we sat down with them the glass had all old Lipstick around the rim and well what you call food that was shocking one plate you couldn’t even put your fork in the chips to pick Up they were solid and overcooked, one of the other meals came out with sauces missing on the sizzler and the chicken New Yorker was inedible it was solid the chicken was way over cooked will definitely not be going back
tinapaisnel . 2023-07-05
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What a lovely clean pub was served by Ellen lovely and polite staff definitely will come back and recommend this pub for families
debbielS2752LV . 2023-06-05
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Excellent service, brilliant table service and lovely food. Mexican enchiladas followed by the chocolate cake, both were delicious. The rest also enjoyed their meals. Would recommend highly
Luke J . 2023-05-18
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Exceptional service from bar staff, very attentive to our needs and super friendly. Food was a delight, good value and hearty food. Recommend!
Michelle B . 2023-04-30
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Can’t believe how shocking this place was. Walked in and was not welcomed by anyone! All the table were dirty with plates and glasses on them. The one we did sit down on was sticky. When to the bar to order and no one was...
Claire B . 2023-04-29
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Food was ok but ordered desert and my partner asked for custard and got given ice cream which was very icy and also asked for apple and berry crumble but only got the crumble and that was sloppy. Before we even left the staff were...
Jake M . 2023-04-26
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We usually like a hungry horse if we want some cheap reliable comfort food. Obviously you get what you pay for so don’t expect anything amazing with the food, but the service here was pretty poor and below par even for a cheaper pub. We...
esempy . 2023-04-22
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Not been to folly for a very long time thought a we were passing why not pop in for a light lunch service was bad when tea was brought to table quarter cup of lukewarm water had to ask for it to be changed when...
Trek54383642160 . 2023-04-21
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Friendly staff, good atmosphere, reasonable food. Very obliging to a large birthday group and allowed us to bring our own pudding.
JHJDear . 2023-04-16
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Amazing staff super friendly! Always going the extra mile! Chilled environment with good food. Thoroughly enjoyed!
Sara J . 2023-04-11
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Always a friendly welcome & great customer service throughout our visit, Izzy & Jamie work well together on a Saturday afternoon behind the bar - they are a credit to this pub.
H7316FFsarahm . 2023-03-25
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Had a couple of hours to spare between hospital appointments - this was handy so thought we could lunch there. I've never had such a bad experience - they served us food we didn't order, no-one said that what we wanted wasn't available so it...
heavenstobetsy . 2023-03-21
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Where do I start? Beers warm apart from the most expensive pint at £5.40 which was Peroni and was actually fine. Toilets are disgusting and no hand soap available in the Gents. Food mediocre as expected from Greene King. Free car park which is good....
Pardeep D . 2023-03-19
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Absolutely brilliant service food was great come so quick my daughters a fussy eater and will only eat out here so thats another bonus
P430ESroxanner . 2023-03-13
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Very well mannered staff and excellent manners towards costumers. Good vibes all around definitely recommended for a meal out and a drink with your family
O9726YYmichaelg . 2023-03-13
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popped in for a sunday roast which was better than could have expected it to be, service was quick and the staff were lovely
danabS6889KU . 2023-03-13
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Great food and lovely staff. Dog friendly and perfect for a family meal or a drink with friends. Will definitely be visiting again
740izzyt . 2023-03-13
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Had a brilliant time atmosphere top notch cheap drinks and food amazing staff so friendly deffo coming again
N5981MUamyg . 2023-02-17
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Amazing staff, very helpful and very friendly. Definitely a place I would recommend if u want a nice evening out whether it’s with your other half, the girls/ boys or with the whole family. Great service, great people in general.
EllieGabe2005 . 2023-02-06
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Visited on Monday 30th January. Witnessed this, though not surprised cos service is terrible at the best of times but this was shocking.. A couple sat with a wheelchair trying to order food. They find a table, lots of empty ones cos it's early evening...
BareRupert . 2023-02-01
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Came here for some dinner with my fiancée. Were greeted and seated by the lovely waitresses. Amazing food, amazing atmosphere and simply just an amazing night. We will most definitely be returning! Thank you all
X7192JUchloem . 2023-01-31
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A party of 5 adults, booked in advance. Sat at allocated table, chose from menu. No fish available. Placed order and waited for food to be served to find out that when I ordered 3x5oz gammon steaks, I got three meals, not the one meal....
Rogermalaya . 2023-01-21
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One of my favourite drinks from the festive cocktails😍 foods alsways hot and delicious also. The staff are friendly and welcoming & the pubs decor was modern and cozy
zzc2023 . 2023-01-19
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Arrived with my partner for tea around 6. Thought we’d try this place as hadn’t been here in a long while!! We noticed initially how COLD it was inside. I ordered my first choice from the menu and they didn’t have it? Tried for a...
B2740NXsharong . 2023-01-16
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Came here either family on Sunday for a meal, I ordered an rare 8oz steak which turned up an hour later cremated and it was a small lump of steak which definable not 8oz, the steak knife I was suppled was filthy, an order for...
Mike M . 2023-01-12
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Steaks overcooked, dry and burnt. Hair in ice cream with pudding and male staff member swore. He replaced the ice cream but totally unacceptable. Had to clear own plates as staff didn’t bother. Major family get together with all children and grandchildren, although company was...
wendysunshine72 . 2022-12-22
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Visited with a few friends for dinner and drinks and all of us had a brilliant time! Service with a smile from a lovely lady Ellen, tasty food and great atmosphere will definitely be back
Lexi-woo10 . 2022-12-19
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I came alone was just passing, friendly and welcoming the food was lovely and hot! Thank you! See you again soon! Merry Christmas
Passenger30247293125 . 2022-12-19
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Waited ages to be served,now waiting over an hour for my fish and chips order to arrive! Hope it's worth waiting for!
M3026PCjohng . 2022-11-21
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Visited today was exceptionally busy but the staff was amazing the food was amazing such a good roast dinneril be back next week .
roxyj846 . 2022-11-13
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Went for a family meal amazing food and a great atmosphere staff are amazing there. Will definitely be going again.
abbim364 . 2022-10-24
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Family and I visited the Folly for Saturday lunchtime. Was told there was only 2 staff members in that day. Tables dirty, toilets disgusting. Food took ages to come out. Wife’s meal came out long after daughter and I had finished eating. Daughters food was...
3752690531 . 2022-10-15
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Sadly since covid and rhe folly reopening after it has gone downhill, 95% of the staff have left yet another change of management many items unavailable on the menu and to be honest ha e found the staff almost rude recently... to be honest think...
DefiantTurtle . 2022-10-15
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Mostly writing this review as a thank you and compliment to the lady serving me who was absolutely fantastic with my young 19m son. Really appreciated the kind service and my son seemed to really enjoy himself. Not too shabby a range of vegan options...
7653dariusk . 2022-10-06
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Although I tried to contact them for some information before my visit and didn't receive a reply I wasn't looking forward to the visit.but I am really glad I didn't cancel as staff were brilliant atmosphere amazing although I think there may have been a...
405pearlw . 2022-10-01
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Absolutely terrible food, cold.. definitely frozen. Waiting times at the bar are awful! Could jump behind and put a beer faster myself! Clearly need better staff. Salad also clearly dried out and old, I came to eat not graze. Try again.. laughable
266charb . 2022-09-20
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The wife and I went to this establishment with a friend for a meal they didn’t have what we wanted from the menu so we had to have alternatives. First we had drinks While waiting for the food to arrive. The coffee was only half...
geoffy535 . 2022-09-17
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Went this evening for a meal with family. The bar staff were friendly and service was good. Food was well presented and value for money.
M7433SRls . 2022-09-12
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Went to the folly for lunch with my husband and best friend and our children, the service from the barman was good, friendly and very polite. Our waitress, i think her name was abi or Abigail. She was very polite, entertaining our children everytime they...
247skylark . 2022-08-27
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Amazing service, very busy but lady who was serving us was very attentive. She could do enough for us.
857kilae . 2022-08-25
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Food was atrocious. food 1hour to arrive,wasnt informed that a lot of food was out of stock, food swimming in fat to top it off was cold a family outing spoilt no staff available to complain to will not be returning
ruthsV4799TU . 2022-08-08
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Lovely pub always welcoming nice garden and nice bar staff nice food been here many times recently and always had a nice time clean friendly place ..Will definitely be coming back again
828lizzyj . 2022-07-17
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We had a great family lunch the service was good the food was amazing a big shout out to the chef five stars
C8792JQrachelles . 2022-07-15
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I visited with my children using tesco vouchers, the lady serving us, was so patient with me, and she was really lovely chatting to my children. The food was lovely, the pub was lovely and the outside area was great. Highly recommended
Gingerlover092 . 2022-07-12
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We visited the above on 5/07/22 to have an evening meal, we were greeted by Jade who was very pleasant and gave us an excellent service. She even brought our drinks to our table , when I ordered a burger for my grandaughter she wanted...
tinapaisnel . 2022-07-09
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Thought about giving the pub another try after people saying it’s got better, so me and my family gave it another go for it to be even worse than before!!! Defiantly won’t be returning, the place needs closing down
M6540MWjamesb . 2022-07-07
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Went with my friend for some lunch. Amazing food, quick service. Waitress’s was friendly and nothing was to much for them. New management have made huge improvements
kerryaA8023CR . 2022-07-04
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Went Saturday with some friends. We were told an hour wait on food despite there being more staff there than customers. It's a dive. Waited 35 minutes for 2 drinks, 1 pink gin and lemonade 1 j20. Asked the member of staff behind the bar...
K12345d . 2022-07-03
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Came here on a Sunday for a family meal , ordered our food as normal, all food arrived , apart from daughters , to be told I had to go back up and order hers again( My food going cold at this Point, not impressed...
heathergF1384TE . 2022-07-03
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Awful place with unfriendly staff. Wouldn’t let the kids play pool as it’s in the over 18 section - why is it there? Wouldn’t change a note for coins so other kids could play on the machines - in the “family” section. Didn’t know a...
stevelI8895VE . 2022-07-02
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Popped in for a lunchtime drink with a couple of family members, place wasn't busy, we waited for 5 minutes didn't get served, staff were to busy discussing their own discounts and benefits. We left and spent our money somewhere else, we won't bother again,...
S3516DJandyp . 2022-07-02
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Very nice place with modern decor and friendly staff. Thanks to Jade and Andrew for great service. Light and airy and very clean.
cdd-edin . 2022-06-29
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Lovely meal! Thankyou jade for being super helpful! Brownie was awesome! Definitely would recommend!
nj837 . 2022-06-28
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Amazing me and son cane here for lunch after his transition day at New school can't fault the service or the food at all great customer service by jade we shall be back soon thankyou
Pompey89 . 2022-06-28
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Fantastic meal! Great saturday night deal ( big plate special £9), my daughter even said her chicken (battered chicken strips) was the best chicken ever! Jade & Dayna were great servers and very helpful & courteous. We will be back soon!
H7316FFsarahm . 2022-06-25
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We booked a table for 12 including a disabled person In a wheelchair despite staff shortages the staff went above and beyond made us feel very welcome sorted any problems with the upmost especially all staff were polite and very quick. Food was lovely and...
debcurran . 2022-06-25
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I had a good experience here, food and drink where delivered within a reasonable time, it also looked good.
Z2469GWoliverh . 2022-06-20
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This place needs to sort themselves out. It was a brilliant place before Covid. Been back twice recently with my Mum who's in a wheelchair after taking her shopping. We were both looking forward to a meal here. Got parked up, pushed my Mother in...
colinsP3308DO . 2022-06-11
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Went on Sunday for drink and bite to eat. Hadn’t been in for a while as the pub had gone downhill. But heard it now had a new team and Manager. I was quite impressed on how better the place looked outside and the service/food...
lisasA8846HN . 2022-06-07
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What a shame! We visited on Saturday late afternoon to watch the football and all I can say is I wish I stayed at home! The staff are so rude, they make you feel uncomfortable and not welcome at all. 2 girls looked like it...
ryanbN9413JJ . 2022-06-06
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Lovely pub good staff and good manger good food definitely recommended this place the pub is very clean
jadee698 . 2022-06-06
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Great food for the price , great deals on drinks and food. Staff who are very positive and clearly know what they are doing!! Would 1000% recommend
Andy1402002 . 2022-06-06
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Well where to start? I haven’t visited the pub since February and I can safely say I will not be returning. When I first walked in I was shocked to learn that the team had changed. Unfortunately this is not for the better. We used...
Rose4361 . 2022-06-05
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We haven’t come to The Folly for a good few months. due to living further away. The last time we visited the staff were so lovely and happy to help all the customers. It was the two younger staff members and the bloke behind the...
R6127RGalicek . 2022-06-05
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I came down to the folly to watch the football last night and what can I say the place is just a joke, there has been so much changes which I can see is not for the best waited a long time to be served...
lucydT8528HV . 2022-06-05
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I have had an excellent experience when I was there with friends. It was even more special with one special person who made us feel welcome. Kelly made us feel like part of the place. So thankyou for this . Xx
976trinad . 2022-06-05
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Been here quite regular in last couple months been good staff and amazing service and food so decided to take family here today ( 5/6/2022) what a BIG MISTAKE service not good new people seem not no what there doing and waited ages for our...
N8598RNmollys . 2022-06-05
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Wow what a shocking visit today !! We have always taken family that come to visit us in Andover to the folly the service today has altered Immensely our visit started with the tables being very dirty and a lot of shuffling around to find...
Cfb20457 . 2022-06-05
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No one behind the bar serving. When they do they don’t know who’s next - causing an issue and are rude. Food delivered cold and at different times. When it goes back it looks the same just thrown in microwave. No one giving cutlery and...
654lee . 2022-06-03
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Really don’t know what is going on at The Folly but it is changing and not for the better. the new staff and management are to blame, never had any problems before. Such a shame as well as it was really getting somewhere.
jademD6373SN . 2022-06-02
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I’ve been coming here with my friends now and then for a while and noticed the changes in the team. It’s nice to see people finally trying to change this place for the better and make us all feel a bit more welcome instead of...
Leaahh01 . 2022-06-01
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We used to come to The Folly a lot as a family but over recent weeks, the place is just going downhill. The new staff are rude and unwelcoming, the atmosphere that we all used to love so much has vanished. The new management has...
sarahhJ9255XL . 2022-05-31
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The standard of this place has gone down drastically in the last few months. The staff out front of that used to be here made The Folly what it was. During my last visit, my partner and I were served by the young barman and...
X4965LDbenh . 2022-05-31
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I’ve been popping in and out for a while and I’ve noticed a lot of staff changes and unfortunately they have not been able to keep up the same standard of service as before. A shame rlly as the hard work from the manager, kelly,...
599ChY . 2022-05-30
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Went for the the champions league final as recommended by friends. Worst decision EVER THERE IS RUDE THEN THERE IS THE STAFF WORKING ON THE BAR unbelievable. I Believe by the name tags I saw Sky And Dana was the only ones propping up that...
Meander62855990970 . 2022-05-29
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Came up with with my family the food was lovely with fast service, the staff was very welcoming and helpful, the drinks came to our table not long after ordering and the over all experience was very good 👍 😁
edwardmT924RB . 2022-05-29
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What a lovely pub, so clean and tidy! You can really tell they are trying to get the pub back on its feet, with the team all the best! Food was spot on and staff are always amazing!!
Richy0304 . 2022-05-23
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My daughter and I found this cafe by accident. Here are our thoughts. 1. too small to allow dogs indoors. 2. could do with a bit of a refresh. The chair pads were stained and there were grease stains up the wall by our table. 3. toilet was very clean but on the first floor which meant climbing some very steep steps. Not disabled friendly. However my daughter who is vegetarian had a really good choice of foods and thoroughly enjoyed her meal. The young staff were incredibly friendly and helpful. The coffee was delicious as was my hummus platter with Greek salad. The prices were good and I would highly recommend but I think it could be even better with a bit of a refurb. Didn't get to see the garden as it was too hot to sit outside but from the photos it looks really nice.
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The food on offer was great, but no choice of real ales unless you like flack manor which I hate it's disgusting so cannot recommend.
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Enjoyable Halloween quiz and lovely desserts, will definitely return again, is a laugh and a good night out for family and friends
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Sadly this pub remains closed. Some work has been done on the building but there is no indication that it will reopen soon. Best to check before travelling. The nearest pub is the Black Horse at West Tytherley which has good reviews.