Mado Cafe in Newcastle-under-Lyme

Great little cafe, go at least once a week sometimes more. Good choice of menu, food always good, owner and staff very pleasant, a little gem of a cafe, would not go anywhere else.

After paying for my food, I had to wait more than 30 minutes for my lunch, during which all the other customers apart from one were served with their cooked orders before me. The only other customer who didn't get served their food before me also had to wait more than 20 minutes for his food, and this was AFTER the busy period had ended. His wife's order was served, but his was forgotten about, until he asked where his food was, by which time, his wife had almost finished her meal. I found this quite strange, as the couple had both ordered their food at the same time. Bad organisation. There was no acknowledgement of my lunch order being served so late, and no apology either. It made me so late getting home, that I missed my Amazon delivery by 30 minutes, which could have been avoided if my time hadn't been wasted. Being delayed by so much also prevented me from doing the other things that I needed to do for that day, because of a lack of time. The Manager of this Cafe has already replaced the cook since my previous visit, but this will be my final visit here, as the Manager is either oblivious to his incompetent cook, or he just doesn't care. This Cafe is also the most expensive one in the area, which only compounds the already poor service here. P.S. - When I first began eating here, the Manager took 6 weeks to display his opening times, which repeatedly meant that he would close the Cafe early so often, that I started eating elsewhere, due to his unreliability.

Would highly recommend this café, the staff are very friendly and helpful and nothing is too much trouble for them. The full english breakfast is excellent value for the price, the food is cooked on the premises to order, very fresh ingredients, and excellent flavour, not greasy that you get on some breakfasts, will definitely be going again.

Discovered place on random visit to the town, lovely owner, food excellant, best mediterranean salad dish experience according to my wife, made visit worthwhile.

Simply the best cooked breakfast I've had in a long time. Great friendly service with good prices ,lovely atmosphere excellent coffee and wonderful food. 😀

5/5. Simply the best cafe in Newcastle under Lyme. Friendly & delicious fresh food. They always go the extra mile to cater to your needs. Vegan & vegetarian options too!

I would recommend this cafe to everyone. Please pay a visit to Mado Cafe in Newcastle under Lyme high street. My husband and I went there today for coffee and having been impressed with the place when we walked in, we decided that we would stay a while. We had the soup of the day, which was lentil with a Turkish twist. The owner and his staff were so warm and welcoming. The owner explained before and after the soup, what it entailed and what was put in it to give it that special twist. He was amazing, so approachable and pleasant. The decor is beautiful and the music was, I think, a bit like Jazz, so do you don't get your ears blasted out and you can hold a decent conversation, the ambience is amazing. Please do visit, it was well worth it. Great place and we will be back.