Oatcake Heaven in Newcastle-under-Lyme

So delicious! Went in for brunch/late breakfast, we had double bacon,sausage&egg oatcakes. Cooked perfectly! My only downpoint is the seating area could of done with a mop of the floor. Returning very soon! A bonus point for the free chocolate pikelets!x

Constantly cancels orders on you on Uber eats but it still takes the money so you can’t order from anywhere else 🙄 twice it’s happened now! Just go offline if you’re running out of things! I’m now left with no food until this evening

Door was open, two youths sat on the counter tops who said “we’re closed” but it said the establishment closes at 14:00? It was 12:05 when we tried to get our oatcakes. You’re telling me that with two members of staff there, you were unable to process a small order for us? Very disappointing. No wonder Newcastle is in its dilapidated state.

The worst place I've ever been to

Total unsanitary.very dirty, the man who makes the food has some kind of skin disease. Food is not very good, no service. I do not recommend this place, there are a number of other similar places and much better

Excellent food, quick service, highly recommend

Wasn't tasty and forgot put egg. Better make at home. Oatcakes are better from other places. Staff are nice but need cooking lessons

This place is brilliant, and the oatcakes are gorgeous. You should definitely try it! Highly recommended!

Just been here shocking service and the bacon not cooked. Would not go again or recommend. Nor been in since take over and its not very clean.

Claggy oatcakes, packed in plastic while hot.poor quality. Wont be visiting again.

Since Oatcake Heaven changed ownership, the recipe has also clearly been changed and not for the better. The oatcakes are much thicker and have a blander taste. They also adopt a horrible sticky consistency one day after purchase. In my opinion, these used to be the best oatcakes you could buy, sadly not anymore. Time to find a new oatcake shop I'm afraid.

We really wanted to continue to support the new owners and their business venture as we have been customers for many years, generally we stock up and buy a few dozen extra and pop them in the freezer. The local press had printed an article stating the oatcake recipe wouldn’t change and to be honest I do think for a short while there was little or no difference. When I last called in March I knew immediately that something had changed because as my few dozen were handed to me they felt so much heavier. Now they are twice as thick and have lost their oatmeal taste It’s a great pity.

Could do with them being thinner oatcakes,as Staffordshire ones to thick,some of yours slightly thicker and a lot thinner

Definitely the best oatcakes in Staffordshire. I brought a pack of 6 to make for us for a quick dinner and they really fill you up. Bargain at 6 at £1.40. Will definitely go back to try their fillings if I want a late lunch.

Chris the owner is a top bloke would defo go back the oat cakes are tip top

Can't fault the oatcakes always amazing

The best outcake in Newcastle highly recommend!

After all the excesses of Christmas, all I wanted yesterday was some cheese, bacon and mushroom oatcakes! That is what I got. Thanks guys! 🎉🍾🥂👍🏻

Fantastic oatcakes, friendly service and great prices.

Yum beautiful oatcake fantastic tasty filling well priced breakfast.. Great service not the most comfortable place I've been but worth it for the oatcakes yum

Went in for the first time today and will definitely be back. The oatcakes are perfect thickness with a slight bite on the edge. Enough filling for me (bacon and cheese) and not greasy. Well wrapped and stayed warm until I got home 20mins later. I could eat another one. Would be better if it was a more central location on the high street though. I didn't think there was an oatcake shop in Newcastle until I googled it.

Always friendly and happy staff whenever I go there for lunch Brilliant prices and always amazing oatcakes

Best oatcakes in town 👍Even sorted me some HP sauce 🙂Highly recommend.

Cracking quality and great value for money.

Been here before and needed to get back for another most delightful Michelin style 🧀&🍄 oatcake, highly recommend best oatcakes around, yummy 😋😋😋

Cheese and tomato oatcakes from here are guuuuuuurd

Lots of wrapping, not a lot of filling. Always been stingy compared to elsewhere. Doubles are the best value, otherwise its not worth it.

One of my fave places very small but very very good

Lovely oatcakes, good price, nice clean shop and lovely service, will definitely visit regularly now

Delicious oatcakes, good value and friendly owners. Definitely recommend it

Fantastic food and lovely owners and staff. My favourite is bacon cheese and mushrooms with brown sauce.

Easily the best Oatcakes around!

Top knotch food ect excellent staff 1 of my favourite breakfast places

Friendly staff, good food thanks 😊

Been using oatcake heaven for a while now. Being a born and bred stokie I've been brought up on oatcakes. The oatcakes from here are second to none, absolutely gorgeous. I try and get there as early as possible so they are straight off the hot plate. Now if you are a visitor and you want to try our staple food then you MUST buy from a proper oatcake shop and NOT the mass produced rubbish you get from supermarkets, as there is no comparison.

And college was 14 years ago! This is my favourite place to have oatcakes. There’s a few seats indoors which is nice. A proper Stokie place to eat oatcakes with a friendly atmosphere. Love this place!

The staff are lovely ,Amzing breakfast food and really cheap for the amount you get..

I have stumbled across Oatcake Heaven today when searching where to go for lunch whilst at work, i ordered for collection and the food was amazing the staff were very polite and even cracked a few jokes. Quantity and quality for the price couldn't be better. Finally the service from the staff is 10/10! I will definitely be back for more! :D

Lovely quick service and very pleasant people

Called in for a breakfast bacon and cheese oatcake - quick service and brilliant oatcake - great place for breakfast !

There was nothing really bad about these oatcakes but there was nothing really great about them either.

Great place for brilliant oatcakes. Staff are very professional and friendly.

Friendly people and great quality food, love it!!

Excellent service and excellent value!

Friendly staff.... Very clean with delicious outcakes 😋

Whenever I visit from Dorset always get a dozen to bring back with me delicious wish I could get them down here x

Excellent, great food & fantastic service!

Excellent staff and food. Dont go to Newcastle much but if we do and are after food this place is always first choice

I've learnt to trust reviews on trip advisor and once again it proved right. Popped into try the local oatcakes and wasn't disappointed, staff friend ly and helpful and you can create your own variety of snack. If your in the area, recommend calling in.

Very good food, definitely worth going back to again. Very nice and helpful Staff.

Excellent food and very friendly staff.

Having discovered this local oatcake shop a few years ago, i must rate it as fab-u-lous. The oatcakes are always consistance in size, never burnt and taste lovely. They also sell a 12" oatcake too. There is a small sitting area where oatcakes etc can be filled with bacon etc and eaten inside. The staff are always very pleasant and the price is good. If you fancy some locally hand made oatcakes, try oatcake heaven....... you wont be disappointed.

Local delicacy which deserves national following. Great Oatcakes good value and service.

Arrived in 'Castle', after 4 hour drive, and headed straight for Oatcake Haven for munches. We were not disappointed. Owner and other customers were super friendly. Great stuff and a good way to start the day.

Very nice, friendly atmosphere and food is lovely

Best Oatcakes in the world!! Been going there for 6 years and nothing has changed! Friendly staff and quick service. Seriously, nothing compares to it. A very wide choice as well.

Lovely oatcakes. Big breakfast for £4.00 I think. Very good value. Staff very friendly.

Splendid place . Tasty food, friendly staff, and they do plain pikelets ! Well recommended.

The oatcakes here are pretty damn good! Worth a try, we call often when we are in 'castle'. Breakfast sandwiches are good too for those that are not oatcake fans.....

Decent. Alright for real oatcakes in Newcastle

Excellent oatcakes lovely staff.

The oatcakes from here are lovely, however the customer service is shocking!! Most weekends, we do a full office order, spending at least £50 and each time they get something wrong. When you try and complain the staff either won't listen to what you have to say or they blame you. The person that answers the phone is always rude and abrupt and can't understand a word you are saying. (sounds like he is on a come down from the night before!) No apology is given when they realise it is actually their fault, just a rude shrug of the shoulders! When asked if a new menu could be emailed over, they said they can't do this! (who doesn't have access to emails this day and age??) Terrible customer service!!

Staffs are always happy to see you, friendly and good food served freshly made

Friendly staff and clean place to visit, food is great

The best Oatcakes I have tasted...especially the morning after the night before. Don't think there is anything better and their range of fillings makes it hard to decide what you want.

Love coming here for my breakfast the do a lovely belly bap, or even the oatcakes they do are always delicious, always cooked fresh, it's clean and the staff are so nice

Cada vez que he tenido desde aquí tortas han sido perfecto son recién hechas y envuelto bien para llevar o hay espacio para sentarse. No son grasientos y incluso hacer super seres, delicioso! También una gran relación calidad-precio sin duda vale la pena una visita!

Best oatcake shop in Staffordshire, super friendly owners & staff!

Fantastic oatcake would definitely recommend

Lovely belly buster bap. Great friendly service too!!

Love this place, always go when in the area. Great oatcakes for the price and very good range of fillings.

Visita una vez al mes. Uno de los lugares que cocinan los mismos tan fabulosa tortas tortas genial si quieres algo rápido y buena relación calidad-precio un montón de opciones para tortas y llenar otras cosas como baguettes también disponibles.

Siempre es un placer visitar, el personal es amable, siempre reconociendo mi hijo de dos años y darle la bienvenida, que no consigue en muchos cafés estos días no te gustan los niños! ! Las tortas son deliciosas lo recomendaría a cualquiera! Tienda encantador y el personal :-).

Bastante regular aquí, quizás una vez a la semana, pero no más.

Delicious and excellent value for money. Very helpful and friendly staff. Will certainly visit again. Children love oatcakes.

Excellent local cuisine. A big fan of Oatcake Heaven. Great oatcakes and friendly service. Eat in or take out!

Just next door to us. So nice and handy for a quick breakfast or lunch. Also very cheap. And do a wide range of oatcakes. Baps and Sandwiches

Excellent and purse friendly local food. Oatcakes made on the premises every day and probably the best in the area. Friendly service. Recommend the bacon,egg,cheese,beans double. Getting a bit portly these days eating all these oatcakes. Best lunch in town.

Being in the construction industry and oatcakes etc being a staple diet lol oatcake heaven never disappoints plenty of filling and the staff are really efficient, try it it's worth going out of your way for, they certainly give the Staffordshire oatcake a great name

One of the best oatcake shops in Stoke, will go again and very reasonable prices, it is located by the old sainsbury store so easy to find if you know the area

Perfect for a hangover! Great portions, staff are lovely, not a bad price either - just what you need when you're struggling after a night out

I have visited this place three times before and first had a big breakfast which was reasonable, however, the take-away coffee is of a poor standard and once I ordered several lunches for work, one of them being bacon and sausage oatcakes (bacon not cooked enough) and jacket potato and beans, one of which had less beans than the other one, and the person serving wasn't the brightest tool in the box.

As someone born and bred in North Staffs, I love oatcakes and Oatcake Heaven is great. The usual variety of fillings, pricing is reasonable, my only complaint was that it was a bit cold when we were sitting in to eat.

I've eaten here more times than I care to remember. The staff are lovely and the food has been excellent every single time.

Yes, the oatcakes a good, they're tasty, there's a good choice and they are reasonably priced. But the surroundings are a bit tatty, there's only three tables to sit at and it's not what you'd call plush. That said the staff are human and welcoming and if you're a real oatcake fan it might seem heavenly if you imagine really hard.

Oatcake Heaven does great value, proper oatcakes. Always nice, you can have basically anything you want on an oatcake and also bacon sandwiches etc., you can sit in and eat there- there are 3 or 4 small tables, and the plain packs of oatcakes are lovely. I have some Norwegian relatives and on every visit to Newcastle they have to get a few packs of oatcakes to take back with them, only from this place.The only downside is the opening times, but these are weird for all oatcake shops anyway, and they can sometimes run out of packs of plain oatcakes at the weekend, which is understandable because they are so good!

Been here today, we have had double bacon and double tomato and sausage oatcakes and two mugs of tea for £4.80 Brilliant

I have visited many times over the past few years. The oatcakes are exceptionally good. The fillings are good too. Great value. Staff all very pleasant. The venue is spotlessly clean. My only tiny little niggle is this, I would rather put in my own sugar than be asked how many sugars I would like - I think it lowers the tone somewhat... I tend to just eat here and then have coffee elsewhere. How about some sugar sachets on the counter? That would raise the tone! Seriously though, if you haven't visited this place, you are missing out on probably the finest oatcakes you will ever eat!

Visited for breakfast; ordered 4 single oatcakes: nearly a tenner! That was a surprise.I wouldn't mind paying premium prices if the surroundings were welcoming and comfortable; my suggestion would be takeaway and sit in your car. The cafe area is cold and uncomfortable.The owners could make much more of this little place; a disappointment this time though.

Having dropped by Oatcake Heaven earlier in the year and enjoyed the quality of premises-made oatcakes, I knew that I'd be ordering 'open' oatcakes, as I like to see how much filling/topping I'm receiving. This establishment offers 'double' oatcakes, but that means another oatcake is placed on top of the filling chosen, rather than another oatcake with as much filling. The price charged does reflect this, admittedly, although it hadn't been explained at the time. On this second occasion, I was hungry for brunch and chose a breakfast selection of fillings/toppings, and to eat-in again, so that I could eat off a plate and with proper cutlery. The trade was brisk, with banter between staff and 'regulars', as well as titbits of gossip about traders in the town - always useful! My meal, as shown in the photo arrived in good time, the plate was hot too. Along with a mug of freshly-brewed tea, I much enjoyed my brunch.The staff are very friendly in Oatcake Heaven,prices are competitive, the premises and toilet are clean and there's a selection of newspapers to read too. I shall be back - a visit is overdue!

Really nice food, nice staff, very good value. First Staffordshire oatcakes I've had, so I'm no judge of authenticity. But they were certainly really good!

Felt hungry whilst in town as missed my breakfast so thought I'd give this place a try......well it certainly has the right name! Not being born n bred in the Potteries I do not have the same affinity with oatcakes as those who are - that was until now.Absolutely delicious. Will be back for more.Staff are very friendly too.

This was my first taste of Staffordshire oatcakes and I loved them! Delicious! Especially wrapped around cheese and bacon! Nothing swanky but friendly staff and a warm welcome!

Fische selbstgemachte Oatcakes! Es ist eine Spezialität die mann gegessen haben muss, wenn mann diese Gegend besucht. Ich liebe Oatcakes und jedesmal wenn wir hier sind gehen wir jeden Morgen hier frühstücken!!!!

You cannot visit Oatcake Heaven without being satisfied. Value for money, brilliant service and exceptional oatcakes.

Simply put, we always go here before any other oatcake shop in the area as their oatcakes taste the best. It's also cheap and the staff are pleasant. Full marks.

Best oatcakes have ever tasted, not heavy and stodgy like a lot of others and great value for money. Friendly helpful staff. Cannot fault in any way.

Lovely little place with some of the best oatcakes in the city and with a fine selection of real British breakfast and authentic oatcake

Oatcakes here are exceptional. Fresh, not overcooked with a variety of ingredients, all at a resonable price.I'm not a 'Stokey' and have only learned of the delights of oatcakes in the past 10 years, but thoroughly enjoy them.If I could just convert the 'Stoke' oatcake fraternity to include a small portion of 'Manchester' black pudding, it would be double heaven!To anyone out there who has not tried an oatcake, go for it! They're great !

These aren't the best oatcakes I've ever had but now and again I pop in on a Saturday morning after a Friday night out. The staff are always friendly and quick. Wish they would dice the onion not leave massive pieces in but that's personal preference.