Castle Oatcakes in Newcastle-under-Lyme

Let down....Drove all the way from solihull to find it closed...so won't be going there again

Not a very nice place people are rude and disrespectful never answer the phone either last time I'm ordering from there again

Best oatcakes going! Always delicious ⭐️⭐️⭐️⭐️⭐️

Great oakcakes shop lovely oakcakes

Food was really nice and a really reasonable price

What an Oatcake! absolutely gorgeous! lovely thick bacon, excellent! Thank you :)

Don’t understand the bad reviews, literally never had a bad meal from here in 10 years! always hits the spot! Great food again! Mega Cheesey or the Eddie Hall specials are always a good shout! Big love from me! 10/10

Perfect! Love the 15inch oatcakes 😍

Disappointing. 20 min wait for soggy oatcakes. The Eddie had 2 pieces of undercooked bacon on and cheap sausages. I wont be going back. I dont know how you can get oatcakes so wrong.

Best oatcakes I've had in ages.

Used to be a really good oatcake shop but since my last order I won't be using castle oatcakes again. The food delivered was literally rank, and when this was fed back to the shop they just argued back... I think they know what they're serving hence why they got so defensive.. There are much better oatcake shops around. Do not use this one!

Food arrived cold, 1 hour 10 mins after I placed order.. but I knew they were busy so that would have been ok. However the food arrived cold and the bacon was like putting spoon fulls of salt in your mouth. It was so bad and very poor quality.. I’m not usually one to write a review but I was so disappointed… as expected better quality for the price.

Order turned up 1 hour ten mins after placed, food was cold

Yesterday the muffin was disgusting. Today sent me soggy 4kin mushrooms like theyre WETTTTTTTTT AND COLD NOT EVEN TOUCHED A GRIL NEVER ORDERING AGAIN GAINED 2 BAD REVIEWS ENJOY MY MONEY U TRASHY MUGS rang up conplained she walked away from the phone AVOID AT ALL COSTS AND BLATANTLY LIED SAYING THE MUSHROOMS DO GO ON A GRILL WHY ARE THEY STONE COLD THEN YOU LIAR. DO NOT TRUST THIS COMPANY. REPORTING TO TRADING STANDARDS

Very small shop, food is amazing. Not open anywhere near enough

Oatcakes here are awful. In their defence they rectified the issue with a refund but I would rather of not wasted their time. Felt awful calling for a refund not something I’d usually do but these were inedible with what little there was of the cheese smelling sour (probably just a mature cheese and that’s obviously a preference thing)

Best oatcakes and food in Newcastle under Lyme. All fresh cooked

Food arrived cold but was tasty.just wish it arrived hotter than it did.

Top quality food and service will be using them again

Food was cold, luckily I only had cheese and tomato but husband threw part of his as didn’t want to reheat. I’ve ordered from here before and no issue, but really put off this time.

quick delivery and delicious food

Waited over an hour for food to come. It was stone cold and the mushrooms were like those out of a tin, disgusting, and the tomatoes had a funny taste. Used to have from here regularly and the food was amazing. Will not be having from here again unfortunately.

I live in London where the only oatcakes I can buy are the factory ones which taste a bit like cardboard…even these are hard to find. I have tried Oakcakes by mail delivery from other suppliers but nothing compares to Castle Oatcakes. So whenever I travel back to the midlands I always make a point of calling into Castle Oakcakes to buy as many as I can fit into my freezer. The experience is made more pleasurable by the welcoming and friendly staff.

Not open again when within advertised opening hours disappointing after driving 30 minutes to get here!

Delicious food, still nice and warm and super face delivery, will be ordering again!

Food arrived stoned cold , bacon was hardly cooked. Oatcakes were burnt and we couldn’t eat them. Very strange taste to the food.

Same everywhere prices up portions down.food good

Oatcakes are hard, overcooked and too thick. Hash browns were undercooked and still hard. Delivery guy was lovely and order was delivered early.

the Quality of the oatcake is poor too thick and stodgy not how a proper staffordshire Oatcake should be - a poor specimen

Wrong order was sent instead of breakfast bap a breakfast box came instead

Ordered from here 2x breakfast box double to receive 2x standard breakfast box which were both stone cold. Phoned up and all that could be done was a complimentary item when we next order. Which won't be happening. Very poor service. For the price it's scandalous.

Ordered 2x breakfast box double to receive 2x standard breakfast box which were both stone cold. Phoned up to be told there wasn't any drivers and all that could be done was a complimentary item when we next order, not really complimentary when we've already paid is it! needless to say we won't be ordering from them again. It was way better before when you could phone up and order for delivery, now you can only order for delivery through the app and to add insult to injury, it's going to cost you a lot more, poor service and now over priced

The cheese & bacon mega oatcake did not disappoint! It was fresh, hot and more than enough for two meals! The pancakes & nutella made for a perfect third meal. Great value for money, I don’t order oatcakes from anywhere else now!

Love ordering from here, great service.

Served hot! Fantastic food, great customer service and delicious oatcakes as always 😍 thank you.

Best oatcakes in the area. Don't get me wrong, would have them use a different cheese but that is just personal preference! Always get them delivered and the staff are so friendly and happy to help. When we put a big order in, they always make the effort to put names on each box to make sure they're easy to hand out when they get to the office. Thanks guys!

No longer do gluten free oatcakes as "they are too expensive"!

Would prefer my cheese melted properly and the oatcake warmed through so it remains soft. Oatcake on the rubbery side. Kids enjoyed the waffles.

Pre ordered for food to arrive at a certain time. Delivery was perfectly timed, and perfectly cooked. Delicious!

I purchased 5 dozen oatcakes as I now live out of area. I got them home I couldn’t believe what they had put in my carrier bag half of them are burnt and not fit to freeze. I would have taken them back and asked for a refund however I never checked and when I got back to Wales where I now live it was too late. Never again will I purchase from there. Worst oatcakes I have ever bought.

I purchased oatcakes 5 dozen to be exact to take back with me to Wales as I freeze them. I have purchased from lots of places but castle oatcakes was convenient for me passing through Newcastle. I rang up earlier that morning and they had them ready for me in a carrier bag. I never checked just collected and paid. However when I got home half of them were burnt and some were even half the size. Never again will I purchase from there.

don’t order from this Place if you want get robbed just cook your own

I normally try to speak to someone when I'm disappointed in something but after going there multiple times and telling them no tomato because I react with stinging and blisters appear in my mouth (its a mild allergy in the grand scheme of things). It's like someone has made a mistake and then realised by scooping it off, which I'm sure for most would be OK if they don't have an allergy. Also I understand portion sizes are being reduced due to costs of ingredients but when you start going 18months ago and a portion of black pudding on the beast was 5 slices it got reduced to 4 now its reduced to 2 chopped up into halves it would be nice to be informed or at least given the option of either paying more for more slices or told what you were getting. The cheese filling has reduced also I'm guessing that's down to the price of the cheese again understandable. Don't misunderstand me in my complaints, the food is gorgeous from here I'm just thinking a little more communication would be better its starting to remind me of the size of the Mars bar in the 80s compared to now

Best oatcakes in the world. Opens at 5am Thursday - Sunday.

Generous portions and lovely ingredients, the hash browns specifically were amazing!

I use these couple of times a month for a couple of bacon and egg sandwiches, and it is great. The sandwiches were lovely no problem.

I loved the double oatcakes with beans, cheese, tomato and egg. Got some extra oatcakes to take away to have another day. Would definitely call here again. Wish I lived closer.

Great oatcakes at a great price 5*

joe and harry the best staff going at castle oatcakes would recommend eating here

One of the best oatcakes i've had in the area. The oatcakes were to die for I will definitely be going back and will be recommending this place .

Food was amazing .Loved every bit of the oatcakes . I will definitely be going back and will be recommending this place .

Bacon was under cooked. It arrived cold and the sausage was under cooked as well. Was disgusting. Really disappointed in Castle Oatcakes.

Great tasting food and quick delivery

Classic original place in Newcastle for oatcakes

Good place for an oatcake, especially enjoy the giant 15" or 18" oaties.

Order boxed oatcakes. First one turned up with a staple in. Secon with two bits of plastic. Would definitely avoid at all costs. Cook your own.

Really nice food great service

Everything was perfect, never had a single complaint about castle oatcakes, and because they use their own drivers you know you will get your food, u like some just eat drivers that just take off with the order

Hands down the best oatcakes in town. Delicious, not greasy and very filling.

Never fail to deliver a really tasty breakfast 😋

Can’t fault a single thing about it! Thank you! It was delicious

Just had breakfast from here. Quality ingredients. Absolutely delicious. Thankyou.

Food was discusting. Tined mushrooms. Cheese wasn't melted. Just thrown together

Long wait for food that arrived cold and with items wrong. Had to warm up in microwave and add our own ingredients to the order to try to improve but ended up in the bin. Not what you expect for the expensive cost.

This sort of traditional food is so rare to find. I thought it was all a myth, but no. Such a treat. Great options, fresh and simply delicious.

Been going here (and the old shop) for over 20yrs , I live in Liverpool now and call in , everytime I'm in Newcastle

"The Beast" Oatcake was amazing.10/10

Superb breakfast oat cakes well worth a visit

What a waste! I have thrown away two ultimate oatcakes and a double sausage McMuffin. I heard they’re buying oatcake heaven- so now I won’t be buying oatcakes at all.

All good. Quality food. Fast delivery.

Picked dozen oatcakes up yesterday for the first time ever. Very disappointed very dry and overcooked burnt in places. Won’t bother calling again !

Called on 2/12/22 on recommendation shall not go again the oatcakes we’re small dry and burnt with black around the edges . Shall never return I brought one dozen and Saturday morning put six in the bin . I’d go as far to say these were the worse oatcakes I’ve eaten in thirty years .

Banging brekky, can’t stop going there, the only place open at 5am and the only place you need

Cracking breakfast.. Nice n hot quick delivery. Cannot fault food at all. Good way start ya Sunday

Always deliver a fantastic breakfast 😋

Got my order wrong this time unfortunately. Food wasn’t as hot as usual.

Carla Martin 12 reviews·8 photos just now NEW I used to love castle oatcakes but the last two orders I've had have been awful the meat has a horrible colouring to it and it is literally slapped together... shame really

I used to love castle oatcakes but the last two orders I've had have been awful the meat has a horrible colouring to it and it is literally slapped together... shame really

Can't fault how clean the shop is. Sadly it's hardly ever open. I wouldn't say its a bad oatcake, but there is definitely nicer oatcakes in the area. Its a shame because it's got so much potential. Staff are always polite and friendly. Whenever we work in Newcastle, we walk across but its very rarely open.

Cold by time it got eaten reheat in microwave

What a joke already closed and it 11.40 😑 how are people serpost to have dinner if they work 🙄

The best oatcakes in Staffordshire - nice and thick and very tasty. Good service and value for money too.

Awesome food, Harry & Joe top staff. Credit to the Oatcake shop. Love a good family run business!

Top food from a top shop. Good quality well presented food.

Best Oatcakes in staffs! My family and I have been using Castle Oatcakes for almost 30 years. Absolutely superb!

Brilliant oatcake shop. Good prices and some epic options of substantial size.

Best Oatcakes ever, recipe seems to have changed in the making of the oatcakes but it is only for the better, they are delicious 2.9.22

Ordered 2 breakfast Food was pretty basic , mushrooms weren’t quite cooked , bacon was really fatty , wasn’t given any plastic forks or napkins to use

Lovely food, speedy delivery thanks

Great service and tasty oatcakes

Tucked away but great find. Good feed to start the day. Totally recommend

Very much a standard level oatcake establishment in my honest humble potteries opinion. There is definitely better oatcake shops around, but the main issue with this oatcake shop is that it's very rarely open, so I just overlook the place, I also found it to be overpriced. For example a bacon and cheese double is £1.90 at London road oatcakes, meanwhile at castle oatcakes the same bacon and cheese double oatcake will cost you £3 and to be totally honest you're paying for a worse product. So to sum up exactly what it is that I don't like about castle oatcake, 1 it's very rarely open 2 it's overpriced as I've pointed out above 3 it's a bang average oatcake that they produce.

Delivery driver is lovely! food is lovely! everything is lovely! perfect craving and hangover cure - amazing

I ordered ‘The Beast’ and it arrived lukewarm, soggy and undercooked. I took one bite and then spat my order straight back out before sending it onto my patio in a hope that various corvids would enjoy it instead of me. If you’re looking for the lowest quality meat for your avian friends to scavenge, look no further.

Food was cold and cheese was not melted properly, bags mislabelled

Disgusting food. Absolutely no passion just the bare minimum. Hardly even cooked! Just made the hangover worse if that was possible.

Overall very disappointed.. Orderd a double up breakfast and came as a standard one, asked for no tomatoes , and it came with tomatoes. Tomatoes spilled over into the other compartment so spoilt it. Not to mention the sausages we're under cooked. Worse breakfast I've ever had..

Needs to review what products they use, sausages were awful cheapest I've ever tasted and I'm guessing tinned mushrooms. No taste we won't be using Castle Oatcakes again.

Worst oatcakes I’ve had in my life it ruined my day tasted burnt very dry gave me heartburn

Sausages have been replaced with very cheap, very low meat quantity rubbish. Tinned mushrooms? And plastic cheese. Used to be amazing and now since joining these delivery sites it's all cheap substitutes. Also the beans and tomatoes spilled out into the bag. Absolute waste of time and money. Will definitely not be ordering again. Completely changed and it's just not any good anymore.