Made in Italy in Cheshire West and Chester

When all the reviews were five star we were so excited I called to check when the kitchen closed to make sure we got there with plenty of time the kitchen closed at 10 and we arrived at 9. We ordered straight away just garlic bread and some cokes, the restaurant was quite empty only 2 other tables after we finished our food a young man came over and said ‘r u done with that’ which my sister said no he took my plate and said ‘u ready for your mains yet’ very passive aggressive. The whole time we were sat around 4 staff were all stood at the bar snickering, looking at us, and laughing. When our food came the young man aggressively put down the plates and gave us very little Parmesan - Ik it sounds petty but he was very passive aggressive and short with me and my sister for the whole evening. The food was plain and untasteful we literally ordered meatballs and pasta I don’t know why it tasted like nothing. We barely ate any of it and I asked for a takeaway tub when the lady picked up our plates a knife full of tomatoe sauce fell on my sister white top and it fell towards her face. The woman was reasonable and went to go and get a wet cloth, offered to foot the dry cleaning bill. When she returned my sister had left obviously very frustrated and she had brought back a lemon hand wipe 😂. I payed the bill and left. Honestly I have never written a bad review on anywhere because I understand not everyone has the same ideals as me and have other things going on. In my eyes what started off as a kind gesture of taking my sister out for a meal turned into a waste of time money and food. I payed £50 for not the best food a stained top and to be made like we were being rushed out of the door due to being the last customers. I always try to be reasonable but it was honestly the worst service experience

Ate there on Sunday evening and the restaurant was very busy and loud. Due to it being so busy the food came out slowly but it was very nice and everyone enjoyed their dishes. Good value for money

I use to live in Italy, that’s the best Italian option in the area 🇮🇹🍕🍝 Complimenti !

Very good Italian restaurant, everything is good, very good atmosphere and service

Excellent food, great service with an authentic atmosphere

Arrived here at 12:45 having booked in advance. We were put at a table next to the till and the phone rang loudly throughout the meal - often for ages before being answered. Very poor. It was a mobile - take it with you if you are not on the desk! One of the starters was wrong so came a good 5 minutes after the other. One of the party got their main course just before 2 and the others were about 5 minutes later ( if not more). My linguine vongole was so oily it was unpleasant and actually tasteless - not a hint of chilli. When we got the bill we were not asked if things had been ok and the lady who seemed to be in charge only smiled when her friends came in. Been here before and also the Whitby one and always been good. Today was so disappointing.

The service in this restaurant is 11/10! Me and my friends came here on the 25th for mine and my friends birthday and they made it special and gave us crowns that then followed as a memory with birthday messages on. The food was amazing I would even say the best Italian I’ve ever had and extremely well priced! I would highly recommend coming here and I will definitely be back!

This is a gem. I don't know why you would go anywhere else. I go most weeks with my lad. He loves it too.

We came here for valentine's day. Amazing meal and the atmosphere was so nice. The food was 10/10. The staff are always on hand too. Would definitely visit again

Great place with a lovely warm ambience. The food was hot and tasty. Staff friendly and attentive. Best pasta for miles around.

Just want to say a massive thank you for an amazing lunch today. Everything was perfect the service and the food . You were accommodating and im so greatful thank you again. We cant wait to come back xx

We were visiting Chester for a couple of days and were lucky enough that this restaurant was within walking distance from our hotel. We had a lovely 3 course meal and bottle of wine at a very reasonable price. The food was delicious and all the staff were welcoming and friendly. If we lived closer this place would definitely become a regular favourite I'm sure.

We only booked our table last minute, so they said they’d need it back by 8pm. This wasn’t a problem because our main courses were so yummy, we absolutely inhaled them! I had prawn linguine and my boyfriend had creamy chicken rigatoni. Both delicious. Then we had tiramisu and choc fudge cake. OMG! Heaven! Quick and friendly service and a lovely atmosphere in the restaurant. Just loved it. We’ll be back!

Best Italian restaurant in Chester, food and service is excellent

Food was OK, felt very rushed , it was busy

I was recommended here from a friend and since I have been with various people multiple times over the last couple of years. The service is always brilliant, the atmosphere is always great and the food is out of the world. Whenever I have family visit me, they always ask to go because it really is that good. I always get the seafood risotto and I usually really don’t like risotto which shows how fantastic it is. Very reasonably priced and the best Italian I have been to.

Arrived at our booked time for my partners birthday only to be told that our booking had been cancelled by a phone number clearly not ours. No apology given, completely incompetent booking staff! We had to leave and find another venue for our planned evening out.

Best italian I've had outside of italy in a long time. Food was perfectly authentic and the service was super efficient. Will definitely be back

Loved it, me and my wife came back from Italy a month ago and we dined here and were amazingly surprised how much it reminded us of being back in Rome. The beautiful family vibe, fantastic food and lovely service were brilliant! We Can’t wait to go again!

I will set the scene. It is 3.00pm on a Thursday afternoon. Only 1 other table dining at this time, and they were clearly about to leave. We are staying in the area on business and have walked past it many times. A day off and a stroll out to try after reading the reviews. So we are, what I assumed to be an unexpected welcome table for 2. Wrong. We were shown to a table for 2 at the back under a speaker. We were given menus, and a drinks order was taken. No draught beer, only bottles, in an 80+ seater restaurant? The drinks were delivered promptly. After 15 minutes, yes, 15 minutes, I got up to go and ask if there was any chance of her taking our order? The order was actually taken while I was in the loo! The food was delicious. Salami pizza and salmon tagliatelle. A complimentary limoncello was served with the bill. Will we return? Doubtful. Even though we are here for another 3 weeks.

An excellent italian neighbourhood restaurant - came for lunch, warmely greeted, swiftly seated, quickly ordered. Great. Had starters and mains, first was soup which felt very authentic, and parma ham with melon, then the main courses with a fantastic signature pasta dish. Well seasoned, great service, and big portions (had no room for dessert!). Will be back frequently!

I recently visited this gem of a restaurant, and it was absolutely worth the trip. From the moment I sipped the house red, I was transported back to Italy. The penne was cooked to perfection! However, the true star of the evening was the bruschetta – it was simply unforgettable! Having lived in England for seven years, I can confidently say this has been the best dining experience I've had to date. The food, the ambiance, and the impeccable service made for an exceptional evening. I cannot recommend this place highly enough. Thank you for an unforgettable meal!

This place is brilliant! The staff are all very attentive and friendly. The food is amazing and the menu is extensive. Thank you all!

Excellent food and service yet again

Incredible!! We were visiting Chester on a friends holiday and were recommended this place by our local taxi driver! It did not disappoint. They fit us in last minute, the atmosphere was incredible, the staff were friendly and attentive, nothing was too much trouble. The food was AMAZING! (you can tell an Italian restaurant is good when it is full of Italian customers!). Great food, great service, great atmosphere. We will recommend to anyone else visiting the area. 10/10 experience! Thank you so much Made In Italy!!!

Once again fantastic evening lovely food great staff really enjoyed our evening it’s really appreciated and great value

Lovely Italian. Big menu lots of choice at reasonable prices. We went at 6 mid week and still busy which is always a good sign. Had a lovely meal friendly efficient staff Happy to recommend

Excellent, authentic Italian restaurant. Friendly staff, outstanding food and good value for money. Can’t recommend it highly enough.

the first time. We were looking for an Italian restaurant but not in the city centre, two friends recommended here. It was packed at 5pm really busy and a great atmosphere for families, couples and friends. The staff were all really chatty. We had a pizza and carbonara. The portions are on the bigger size and we asked to take out the left over pizza which was not a problem. My daughter has the profiteroles and said they were amazing. The carbonara was stunning. Next time we are coming back with hubby and our son as we loved it! Highly recommend.

I came here with my 8 year old daughter for the first time. We were looking for an Italian restaurant but not in the city centre, two friends recommended here. It was packed at 5pm really busy and a great atmosphere for families, couples and friends. The staff were all really chatty. We had a pizza and carbonara. The portions are on the bigger size and we asked to take out the left over pizza which was not a problem. My daughter has the profiteroles and said they were amazing. The carbonara was stunning. Next time we are coming back with hubby and our son as we loved it! Highly recommend.

Fantastic Italian restaurant. Visited during a weekend break, we were staying just around the corner. Popped in on the off chance on what seemed to be an extremely busy night for them and they happily found us a table. Chatting to a couple next to us just leaving they advised they visited often and had never been disappointed with anything on the menu. Staff were attentive and personable, nothing too much trouble. Food was lush, we shared a meat starter, followed by spaghetti bolognese for me and a veal dish for my husband, both meals were enjoyed fully, beautiful Italian food. All washed down with a bottle of chianti, a little pricey but again extremely quaffable. One starter, two mains and wine = £71 (take the wine off £41 ish). A good choice on the menu, something for everyone. This little diamond of Italian food really does bring Italian soul to Hoole, Chester.

I’m a New Yorker so I kept my expectations low when someone told me this was the best Italian in Chester. But, I was blown away. Everything I had was delicious. The soup especially.

Best Italian I've been to unreal food amd staff friendly

It's a really pleasant place, super good food, clean place and very friendly service, they have super staff

What a fantastic restaurant and fantastic staff. We had booked in initially into a different Italian restaurant then met the owners and their family randomly in Siam in Chester where we got talking and they told us about their restaurant which happened to be 2 minutes from our hotel so changed our plans and I am so glad we did. Food was spectacular and staff were brilliant. Clearly a great place to eat as was full to the brim from the moment we walked in. Extra special thanks for the birthday treat for Paul. Will 100% be back when we go to Chester again 🇮🇹🍲❤️

The pizza was absolutely delicious and so was the lasagna

Great family friendly restraunt. Portions are on the larger side. Plenty of menu choices. Staff are very friendly. Some might feel it's a little loud at times.

Very loud hard to have a conversation with people on our table, we booked a table of 6 for a birthday meal. Staff were very friendly but service wasn't great, served us our 5 starters and forgot my daughter's who's birthday it was, we then waited 20 mins for her starter. Calzone was good but pasta was a little bland we also had to request cutlery for our mains. All in all better places in town.

A great little local Italian. Very good prices, quick service and delicious food.

We go to Chester most years to celebrate my birthday, 18th Dec and see the Christmas markets. 4 years ago we found this restaurant a couple of miles from our hotel, but worth the trip. We love going here the team is extremely friendly and the food is very high quality. I had the Rigatoni doice Latte and my wife had here prefered meal of Lasagne, both cooked perfectly and served in good time, ie not rushed. We will definately be back and would recommend completely.

Really good food, lovely staff.

One of my favourite restaurants, always a great atmosphere and great food. We had a staff christmas meal, 10 of us in total, all the staff were so accommodating, special mention for one of our waitresses Tia, and food was absolutely amazing,

Tia our waitress was fabulous! She nailed it , sold us loads of drinks , was happy and engaged with all my guests... It was our staff party and a mixture of ages which is never easy..... The Food was typically fantastic... but it has been for years and we always use the restaurant for special occassions....

An absolute fantastic Italian. The food was superb, the staff friendly and atmosphere great. Thank you. We'll be back 👏👏👏

Excellent, home made flavors!! 💚🤍❤️

Visited tonight with family to celebrate a 50th birthday. We had the most fantastic evening. The food is excellent but what really makes this place is the atmosphere and the brilliant staff. Can’t wait to go back!

Good food, good service, friendly atmosphere, had a brilliant time.

Never had a bad meal here! Huge portions, great service and not silly prices.The best tuna pizza ever 😋. I would advise to book!

Wow wow wow amazing food... fresh hot and very tasty well worth a visit.

Come here all the time, always amazing and friendly service, a lovely atmosphere and the food is incredible, couldn’t recomend enough :)

Good wheelchair access and delicious food Went on a busy Sunday afternoon

Lovely authentic Italian, attentive staff and good value for money! Would definitely recommend⭐️⭐️⭐️⭐️⭐️

second time i’ve been in now and it’s been perfect both times, this was my second time in chester and i insisted on going back here, food has been brilliant both times and service incredible. the price is literally unbeatable aswell you don’t find many places serving such high quality food at them prices. i 1000% recommend this restaurant and we will definitely be bavk!

Great restaurant in Chester fabulous location great food and very kind staff especially the lady on front of house

Terrible. Ordered food (only 1 other table in), after 40 mins the waitress told us the chef had burnt it and was he was recooking our order. Took another 40 mins for food to arrive-an hour and a half wait for 3 meals! (other tables that arrived after us had had 2 courses and left). What made it worse was the staff were blanking us and not apologising or explaining what was going. Complained at the end and still no apology. Had a bad experience here in 2020 so they obviously haven't improved.

Fantastic authentic food, I travel to Italy a lot and this was so authentic. Foccacia was light, calamari good portion size and salsiccia and gorgonzola pizza incredible. Was very busy , not the place for a quiet romantic meal but found service utterly charming and reasonably priced.

Fantastic atmosphere. Food outstanding. Service fine. Desserts were ok I was expecting amazing after everything else and we all tried a different one and was all ok

Unwashed mussels, gritty, lacking flavour, once sent back the staff became rude and the service was non existent.

Nice authentic Italian restaurant, good service and the food was tasty. A bit noisy at times (a few birthdays!) Hard to hear when booking, they got the wrong Sunday so chased us when we didn't attend! When we did the week before.

Went for the first time today and had not booked. No problem sorting us a table for 4. Very pleasant staff and extremely good food. Great service and would definitely go again

We booked to dine here for my birthday & though it was a busy saturday evening we were seated straight away, given menus & left for a bit to make our choices. The staff are very friendly, but efficient. The food & wine we choose were absolutely lush as always ( never had a bad experience here) Overall a brilliant night, so thank you Made In Italy, we will be back for sure

This was the first time we went to the restaurant and to be honest we have eaten at many italian restaurants in and around Chester and this restaurant was recommended by our son, so this Monday the 23rd September was our 35th wedding anniversary so I booked a table and bearing in mind this was a Monday evening the restaurant was packed that in its self is amazing, I have to say I now know why is popular, the atmosphere the service and most of all the food was fantastic and it made our 35th wedding anniversary special. So a great big thank you to the restaurant and you will be seeing us more often.

Made in Italy has been mentioned to me several times by friends relaying that it was part of a family run Italian restaurant which is my favourite place to go in Chester. Just to clarify it is not. Anyway, due to reviews on TripAdvisor we thought we would try the cuisine and booked for a family of four adults and a baby for 4pm on a Sunday. The restaurant was about half full when we arrived. We were seated quickly and the table was suitable for all of us. Our visit was to celebrated our sons birthday but we didn’t notify restaurant as my son doesn’t like a fuss. Orders were taken for drinks and for food. Drinks arrived minus a coke and glass of water. Waitress went back and brought back glass of Coke and water had to be requested again. We had the tomato and garlic pizza bread for a starter and it was hot and cooked well…no complaints thoroughly enjoyed by us all even our 10 month old granddaughter. Three of us had lasagne and one had risotto. All the food was piping hot. However, the lasagne contained very little meat. Our table was cleared by a male server….and we thought that we would be offered a dessert menu. We waited for 20 minutes and no one even come near our table after clearing the dishes away. I had to call over a waiter to request our bill. While paying the bill I informed the person ( unsure if she was cashier but she did have what looked like a cashier apron around her waist) that we were very disappointed with the service. I informed her we were celebrating my sons birthday and we had been sitting waiting to be provided the option of a dessert or coffee and no one has come near our table and we now just wanted to pay the bill and leave. This lady was very polite and did apologies and expressed the restaurant was very busy. I did notice that a couple of large parties had arrived while we were there but the restaurant was not full. The food at this restaurant is very similar to the food served at the Italian restaurant we visit. However, the comments from the men at our table did not believe that the lasagne was the same quality and the service did not even come close. Much of the comments I read on TripAdvisor were very positive and this was the selling point to try the restaurant. My own and my families experience from this visit have not been a positive one so we will not be venturing there again. Would I recommend Made in Italy…..probably not after our experience. We will stick with the one we love best.

Excellent food, excellent service. Need to book a reservation as it is busy on a weekend.

Went here as was recommended by our hotel. Well sorry I wouldn’t recommend this place at all. The waitress were ok polite and helpful, but the waiter was rude and ignorant, the wife had Lasagna which was so hot it was still bubbling which made it very over cooked and hard to eat, there was like 2 meatball peace’s of meat and a little bit of mince at the bottom. I had a chicken mushroom and spinach meal sorry can’t remember the name of it, well I thought it was a vegetarian meal as there was a couple of dried up over cooked pieces of chicken in the others had pizza which was ok. When they came and took our bowels and plates they just came over and took them without askiyif we had finished or if everything was ok ! I then had to flag waiter down for the bill which he just launch onto the table as he walked past us! We got up and handed the bill and cash to the waiter on our way out where he snatched it off me and walked over to the till. No thank you or any acknowledgment as we left. So rude do not go there.

Best restaurant in Chester! We go every week. Atmosphere is amazing, staff are like family and the food is out of this world! Genuine review from Mr Bianco

Had a lovely lunch here today. Great atmosphere, great service. Will definitely be back

The lasagne is on par with the best I have ever had! And that's comparing to a top rated restaurant in Rome. Keep up the fantastic work 👏

Had a lovely evening with friends - great food and atmosphere. It was a warm evening but was so hot in the restaurant - would have stayed for another bottle of wine otherwise! 🤣

Beautiful food served by friendly proffesional staff. Definitely recommend and we will be returning. Thank you.

Was very busy and had a good atmosphere. Service was quite aggressive and rushed. Food was average as Italian restaurants go but might be good choice if you had kids.

Staff was nice. Food is ok, big portions. Restaurant was very warm and loud. All the food is drenched in garlic, even broccoli and spinach. Fyi.

Yorkshire Golf team had a great evening and the food was outstanding. Service was great and the atmosphere on a Friday Night was exceptional. Highly recommend if your in the Chester Area...

Great pasta and atmosphere. Service are excellent

Really great restaurant. Not quite with the vibe of its sister restaurant, La Fattoria. Still, the food is very good at a decent price. The decor is not as old school Italian as in Italy.

Last minute booking for 6 of us. Had a delicious meal and great value for money. Attentive staff with excellent service. Pizzas were a really good size. Pasta dish prawn linguine I can thoroughly recommend

Great food,helpful and friendly staff.

Food was ok although La fat is nicer. It was boiling hot in the restaurant, there shouldn’t be any tables near the kitchen.

Nice little place,great food great service, but our last visit it was so hot, we had to cut our evening short, shame!

I went for a work do and had a really nice bruschetta, this seafood pasta, tiramisu and limoncello, all absolutely gorgeous. Fresh, piping hot, very reasonable prices, excellent service. My favorite Italian thus far. The seafood in the pasta was so generous too, and very flavorful. Mostly when I’ve visited Italian restaurants the pasta seem quite bland, but this dish I had was so flavorful and the portion size is very generous! This place is my new favorite, I’ll be becoming a regular. Spectacular! Highly recommended!! 😍 We were too hungry so we didn’t take any starter pictures and was too excited for dessert, so ate it all before there was a chance to take a picture 😆

Simple, open, clean, affordable, good prices, unquestionable quality. This restaurant is a gem in every aspect. The receptionist, a woman equally beautiful inside and out, serves with a friendliness and a contagious freshness and joy. The best possible choice in Chester. 100% recommended

Fab food, services and great value for money. I love the place. ♥️♥️

We popped to Hoole a few weeks back and had seen this restaurant and said we'd come back and try it. So we did and oh my days it was so delicious. The portion sizes were huge. There is an option to choose half portions which I thought was a lovely idea and great for lunch times if you didn't want a big meal. We will definitely be coming back

Booked a table for 8pm and arrived to find the restaurant absolutely rammed. Shown to our table promptly and thought this may take sometime as most of the tables did not seem to have any food. However. a drinks order and food order were taken swiftly and we were soon tucking into an outstanding bruschetta starter with a lovely pinot Grigio. Two excellent main courses followed and the service throughout was efficient and friendly. If you want a quiet meal this is not the place to go but we liked the atmosphere.

Very tasty food, excellent friendly and attentive staff. Lovely design to the restaurant. Overall a great experience

Update from old post: Warm drinks warning!! Great food, great service, really enjoyed our dinner... BUT we were served warm beer!! If I'm paying 4.50 for a bottle of Italian beer i'd expect ice cold. We had to request cold beer! My mother-in-law's prosecco was in a cold glass but the prosecco was warm! My 18 year old daughter and nephew went to order take away directly at the restaurant. Staff treated them as if they were a nuisance. Order took 35 minutes. When my daughter and nephew got home with the order, the items were not correct. Management please remember that young clients could one day be your big customers. Treat them as if they were adult.

We decided to go here last minute and so glad we did. Staff really accommodating and service and food superb. So nice we decided to cancel other meal the next day and return again.they remembered us and even our name from previous nights booking. When we return to Chester we will come back for sure.

Incredibly delicious dishes absolutely fantastic staff if you miss Italian food and atmosphere you will get it here Grazie per un po' d'Italia vi consiglio il ristorante

The team are amazing. We brought our one year old and they made it so special for her and for us. Food was lovely too. 🍝🍕🤩😍

Fabulous restaurant tucked in Hoole, great atmosphere and fab food

Pleasant service but underwhelming food. The tables are close together and difficult to access for some. Some dishes are a little pricey.

This is a lovely resteraunt with brilliant staff for whom nothing is too much trouble and a great vibe is created to eat fantastic food.

The food was delicious, but the service was very rushed. In total our time in the restaurant was 45 minutes, not a particularly relaxing experience! Staff were quick to hurry us between courses. Disappointing

Love this place! It’s our go to and me and my girlfriend end up there at least once a month!

Our first time eating here and it was a great experience. Food was piping hot and delivered quickly. Would recommend the gluten free pizza and tiramisu. Good value for money too. They do celebrate your birthday in a big way and it can be a bit noisy but you have to expect that in an Italian restaurant.

We were visiting Chester for a few days and what a find Made in Italy 🇮🇹 was! Delicious food 🍝 🍕, wonderful friendly cheerful staff for whom nothing was too much trouble. Would highly recommend this restaurant and definitely would visit if ever in Chester again. Thank you Made in Italy for a extremely pleasant experience x

Great food, excellent service..tad loud..

Great authentic Italian food and atmosphere You will not think you are in Chester.

Fun as well as intimate relaxed atmosphere - anyone with a birthday and you will notice as the staff make a big thing of it. Great value and great food and drink. :-)

Overall a nice experience. Our greeting was very cold and unwelcoming, as was the case with our drink waitress. Our main waitress was excellent; the staff appears to be mainly of Italian natives. The food was delicious/excellent, priced fairly. The noise level was very loud, and the frequent birthday recognitions were ear splitting, almost painful. The restaurant stated that they were very popular with this, oh well. Message to staff, be welcoming to your customers, enguage, and SMILE.