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4.3

Based on 2.838 opinions finded in 2 websites

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Nº 2059 in 7028 in City of London, Westminster

Nº 72 of 253 Japanese in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..porkcurryeggricepaycookedladycakechickenfriedsake

comment_iconOpinions

Visited this weekend, service was really good and the ladies were really attentive. Food was authentic and tasted good. Decor was a little dated and the tables of 2 at the top of the restaurant were very tight together.

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becky M . 2025-01-19

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No es mi primer rodeo en Machiya. Mi novio y yo fuimos a Japón el año pasado y este es uno de los únicos lugares en Londres que sabe algo como la comida que comimos allí. Los platos son muy auténticos y deliciosos. Un favorito es el tonkotsu, tan crujiente y lleno de sabor. No podría recomendar más.

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Drop a Pin . 2025-01-16

MORE AT TripAdvisor

The food was delicious, the staff were incredibly friendly and the atmosphere was wonderful with fun, vibey Japanese pop music. Would come back in a heart beat!

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Toby Millar . 2025-01-01

MORE AT Google

cosy place with lovely staff (Yuri has been fab) and delicious food

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Safak Erkol . 2025-01-01

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Happened across this place luckily managed to get a seat for 2. Food was very tasty and service was excellent. Bustly place very clean too

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Paul Denton . 2024-12-30

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Great chilled out place with fabulous food. Try the nasu dengaku!

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Mairead Claydon . 2024-12-30

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Delicious pork chop rice! But I would also like to recommend the homemade green tea (? If I remember the name correctly). The tea has a light and refreshing flavor and is very delicious.

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Alex . 2024-12-29

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Excellent food & service, can’t fault anything, except perhaps the music 😝

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SayHelloToJonny . 2024-12-28

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Very friendly staff, great food and portion sizes, suitable for lunch and dinner.

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Ismail Beyaz . 2024-12-27

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Delicious! Thank you very much! ^_^

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G H . 2024-12-24

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Best aubergine ever and lovely friendly service.

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F W . 2024-12-23

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Amazing restaurant! nice vibe food is amazing

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Yi Lu . 2024-12-23

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Great little Japanese restaurant. All the food we ordered was delicious. The staff are very attentive and friendly

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Maxine Gallagher . 2024-12-22

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Love this restaurant and the staff are so friendly and helpful thank you for another fantastic meal

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Lisa Ashken . 2024-12-21

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Surprisingly delicious food, a bit crammed space , fast service and okish prices.

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SA Na . 2024-12-20

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Updated @ Dec 2024. Used to be one of my go-to eateries in central London but I sort of stopped coming here after being turned away the last couple times because the place was swarmed. Long story short, as we were around the area we decided to take our chances and surprise surprise - there was no queue, yay! That is pretty much the only happy part of the story, the rest is pretty sad. Now a tonkatsu is £17 and you have to pay an extra £5 for the rice and £4 for the miso soup if you want the full set. With that you get a piece of overcooked pork cutlet with breading that keeps falling off. If you think you'd get better value for money opting for the katsu curry then you'd be disappointed when you get served a bowl of curry without a single piece of veggies inside.

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Ted Fung . 2024-12-18

MORE AT Google

Was the best experience I’ve had, thank you yuri !

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Alex Sappa . 2024-12-16

MORE AT Google

Very good food and amazing service, we will definitely come back 👌

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alexandre raimbeau . 2024-12-16

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Our first time with my friend. The waitress was very nice and sweet. The service was very friendly, and the food was tasty and filling. I will definitely go back again!! :) And we looooved the old school rnb music playlist 😍

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Ingrid Nguyen . 2024-12-16

MORE AT Google

Small Restaurant with very kind service. Would go again.

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Maxi . 2024-12-14

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Absolutely amazing food!! Ordered easily on their website and got the food within a few minutes during quiet times. The food was super tasty and we really enjoyed it all. The portions were a perfect size and we were very satisfied. Not too expensive either! The restaurant was lovely, clean and light and the staff were very friendly! Would definitely recommend and will definitely be returning!

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Eva Harris . 2024-12-13

MORE AT Google

Came here for two consecutive days! Amazing Japanese home-style food, very healthy, authentic, and delicious!

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Helen Chen . 2024-12-12

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Not too bad. Hope price can be better for the quality.

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HAO DING . 2024-12-08

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Very good food with good atmosphere. Fast and attentive service

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Victor Alonso . 2024-12-08

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Hometown taste...😂 I ordered beef bowl, eggplant, and matcha cake🍰It was delicious.

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Waiyi Chung . 2024-12-07

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Unbelievably good japanese food. Best i’ve had

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Anthony Vorias . 2024-12-04

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The food was amazing, really friendly staff! We ended up sitting at the bar which was a new experience for us but very fun!!

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The Soofster . 2024-12-04

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This was our second time here. It's a small restaurant so probably best to book but we've been twice and have been lucky both times to get a table without a booking. Lovely food great atmos.

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Mart . 2024-11-29

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Really good, authentic tonkatsu! A bit pricey, but usual for Japanese restaurants in London. Came here on a Saturday evening, and despite being quite busy, the food came fast and was tasty. It is a bit away from the crowded area around Leicester Square, so you will have a seat even without reservation! Would come again! What I ordered: Misoshiru Tonkatsu Large Plate Homemade Yuzu Lemonade Total: £26.40

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Annamaria Oloieru . 2024-11-26

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Astonished by the food. We haven’t had eel for a long time so order Unagi Don. The eel was sooo well cooked and the sauce was nicely seasoned. We also ordered beef udon which I will come back for the soup! My LO loves as well. Fried tofu was very finely prepared in a sense that the panko around it was just a thin layer. It’s a fried dish but you don’t feel it’s heavy at all. We ordered 3 dishes for a family of 3 and we think it’s good quantity. For big eaters, you might want to order one more.

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Catherine Yang . 2024-11-25

MORE AT Google

Brilliant! Right up there with the best of Tokyo

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Catkin . 2024-11-16

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Excellent quality of food, I highly recommend coming

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Paolo Morga . 2024-11-14

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Delicious food and super fast service

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Helen . 2024-11-13

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A good Japanese restaurant! I liked the Beef Gyudon and Teppan Beef. I also enjoyed the homemade Jasmine Tea Lemonade. Our server was a smiley Japanese woman. There are seats upstairs and downstairs (also the bar is downstairs).

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Ana Lumain . 2024-11-11

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The food is amazing! The staff are friend and nice! They recommended us plum sake and advised us to drink with ice as it tend to be on the sweeter end! I tend to find most matcha cake to have their sweetness too overpowering but here you can definitely taste the matcha!! One of the best matcha cake!! Portion is very generous for the unagi don! It’s a small place so would strongly advise to book in advance!

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Rachel . 2024-11-10

MORE AT Google

Very good Japanese food and nice people!

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Gérald S. . 2024-11-09

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Super friendly and nice here. Would recommend for locals/foreigners.

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London Peralta . 2024-11-09

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Visité Machiya por primera vez después de una recomendación de un amigo japonés. Tuve el Kara - edad, el Tonkatsu con arroz y el Matcha Fondant. Habiendo vivido en Japón, encontré todo lo que ordené para ser auténtico. El Kara - era agradable y crujiente por fuera y jugoso por dentro. El Tonkatsu era delicioso y definitivamente comparable a lo que tenía en Japón. El Matcha Fondant también era muy bueno. Realmente se puede probar el matcha y sin duda lo recomiendo si tienes un diente dulce. El servicio también fue muy bueno. Los platos que pedí se sirvieron rápidamente y a pesar de estar muy ocupado, el gerente y la joven japonesa que me sirvió fueron amables, educados y muy receptivos. La joven incluso se hizo tiempo para charlar conmigo en japonés (aunque su inglés era excelente basado en escucharla hablar con otros clientes). Machiya es un restaurante bastante pequeño y estaba muy ocupado incluso para un día de semana y por lo que recomiendo hacer una reserva si es posible. También debo señalar que todos los asientos son taburetes y no tienen cabinas. Sin embargo, se acomodaron a mis necesidades y me dieron una mesa donde podía apoyarme contra la pared. En resumen, tuve una muy buena experiencia gastronómica en Machiya y sin duda recomendaría una visita si te apetece auténtica comida japonesa combinada con muy buen servicio al cliente.

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malifact . 2024-11-07

MORE AT TripAdvisor

I visited Machiya for the first time after a recommendation from a Japanese friend. I had the Kara-age, the Tonkatsu with rice and the Matcha Fondant. Having lived in Japan, I found everything I ordered to be authentic. The Kara-age was nice and crispy on the outside and juicy on the inside. The Tonkatsu was delicious and definitely comparable to what I had in Japan. The Matcha Fondant was also very good. You can really taste the matcha and I definitely recommend it if you have a sweet tooth. The service was also very good. The dishes I ordered were served quickly and despite being very busy, the manager and young Japanese woman who served me were friendly, polite and very responsive. The young woman even made time to chat to me in Japanese (although her English was excellent based on hearing her speak to other customers). Machiya is a fairly small restaurant and was very busy even for a weekday and so I do recommend making a reservation if possible. I should also point out all the seating is stools and they do not have booths. However, they were accomodating to my needs and gave me a table where I could lean against the wall. In summary, I had a very good dining experience at Machiya and I would definitely recommend a visit if you fancy authentic Japanese food combined with very good customer service.

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Damien Kempt . 2024-11-07

MORE AT Google

Phenomenal food at this place, not a bad item on the menu and at a reasonable price too

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Riley Thomas . 2024-11-04

MORE AT Google

I came back to London for a league of legends worlds event and this came up as a place to go. I had the pork katsudon l, authentic and tasted so good. What kept me here is all the staff, amazing atmosphere. I knew no one and ended up chatting to people I would of never met. 100% would recommend and come again. Runs and feels like a family and very hard working. Being someone that works in hospitality, I rate this place. Definitely make this a stop by 👌🏻

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Sam . 2024-11-01

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Pequeño restaurante japonés encantador. Muy cálida bienvenida y como no sabía qué comer era muy útil que me aconsejaran sobre qué elegir, una vez que la señora me había preguntado qué tipo de comida me gustaba. Bien encantadora, necesito perfeccionar mis habilidades con los palillos. Una cerveza fría encantadora también. Una pequeña joya y muy buena relación calidad-precio, teniendo en cuenta que está en el corazón de la tierra del teatro.

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luvtogo6 . 2024-10-29

MORE AT TripAdvisor

Great food, but got seated next to toilet.

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Kevin Auyeung . 2024-10-29

MORE AT Google

Great experience, would highly recommend!

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Aidan Leeson . 2024-10-28

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Had a lovely lunch at Machiya! The karaage chicken and the niku upon were delicious and such a nice atmosphere.

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CheruChan . 2024-10-27

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🍚 Had a lovely lunch here today of shake don and a side of pickled cucumber. HUGE portion sizes and each bite was full of flavour. 💖 Clean, nicely laid out space and friendly and attentive staff. Would love to revisit next time we are in London!

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Katherine Love . 2024-10-27

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Service was super friendly. Food is amazing. We had an amazing time here. 10/10 would recommend:)

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Nico von Hayn . 2024-10-27

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The Japanese service was very good, and I was able to enjoy the taste of Japan at a reasonable price. Thank you for the meal!

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プトラ . 2024-10-25

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Great food, very tasty and well presented. Fast service

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A C . 2024-10-24

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Delicious Katsu curry, fast service!

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Oscar Wimshurst . 2024-10-23

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I loved the miso aubergine, I loved the cheeky Spanish Oliver Twist that waltzed into my life like a faulty spot light and the rice and mushrooms wooohoooi

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Cece Gerber . 2024-10-22

MORE AT Google

Fab food, great welcome...will come back

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Paul Dolling . 2024-10-22

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Had very tasty chicken katsu and also delicious starters. The Japanese flight of fancy was rounded off with very, very friendly service - we'll be back! 🚀

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Flurin Locher . 2024-10-21

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If you want Japanese food in London, definitely go to Machiya! The food is also great! The staff are also great! It's a popular restaurant, but the customers change quickly, so I didn't have to wait long to get in. My friend was impressed by the matcha dessert at the end. She said it was so delicious that she almost cried. I will definitely go again! Thank you for the meal :)

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Maki Sugaya . 2024-10-21

MORE AT Google

Very authentic, delicious Japanese food. Service was great too, it felt very homey. Please open a store in Leipzig, Germany too :D

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Lydia Verhaegh . 2024-10-21

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Delicious food, fast service, friendly staff 🤩

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Alyana Bueno . 2024-10-21

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My second time here. The best of service and really delicious food!

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Melissa Wisteria . 2024-10-20

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Amazing food, service is lovely, quick and pleasant.

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Nicolas Haché . 2024-10-19

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They gave us a table on Friday without having reserved. Was. The 21. They behaved great. They helped us choose a dish. Go hungry as the portions are generous. Very good flavor.

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Anabel Duran . 2024-10-19

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Good food … quick service and tasty

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Sudchinda Sethakulvichai . 2024-10-17

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Extremely rude service and perform racism to Asian people. Not real Japanese food and without Japanese culture - respect to everyone. Be aware the Japanese restaurant next door is under the same company. Different brands, same crew and same kitchen.

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Laishan Lo . 2024-10-15

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Good Japanese food. Interior was nice, but missing chairs with backrest, so it's not comfortable to sit there. Recommended to do reservation, because place can be busy. Serving was good. Payment can be done by scanning qr code from the table, which was super convenient.

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Zuzia . 2024-10-15

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I went there as seeing the high rate on reviews. Many (or all??) servers and the lady who looked like an owner there seemed to be very friendly to the only regular customers. What I was mostly disappointed was food. I don’t think the chef is Japanese. As a Japanese myself, I cook much better. Also, FYI, after adding 12.5% service charge on the bill, they also ask more tip on credit card payment machine although it’s an option to do so.

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J D . 2024-10-14

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Ordered the "large plates" to tonkatsu which I thought was reasonably priced at £17. They asked "with rice?" which of course, tonkatsu needs, along with miso soup, which wasn't part of the plate. Turns out the rice was £5.80!!!!!!! Scam and ripoff. Do not recommend.

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Frederic Pedersen . 2024-10-14

MORE AT Google

Love machiya! I come here every couple of weeks to get my Japanese fix. Reliably tasty and amazing service from Yuri and the whole team.

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Kitty Graham . 2024-10-14

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Amazing service and Amazing food

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Joshua Ugoji . 2024-10-14

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Delicious meal - nicest tonkatsu I’ve had outside of Japan. Friendly service and chilled atmosphere. Highly recommended.

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Michael Hopkinson . 2024-10-13

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Service was v nice & nice space, but food expensive. £60 for 1 of white wine, a chicken katsu curry and a basic beef rice bowl. I guess that's London 2024 😭

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Howard M . 2024-10-13

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Very nice Japanese food spot - highly recommended

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Volodymyr Kysil . 2024-10-12

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I don't usually think of Japanese food in London as being Japanese, but this place really felt like I was in a Japanese izakaya, which really impressed me as I was studying abroad. I'll come back later! ! Thank you 🙏🏻

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平川玲汀 . 2024-10-12

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10/10 recommend to sit at the bar and enjoy the miso aubergine

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Odile Moreno . 2024-10-10

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Amazing place. Delicious food. We will come back!

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Pedal the City . 2024-10-09

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love love love this place, the food is phenomenal, the service is great, the staff is all kind and was very speedy. the vibe was really nice inside, will definitely go again!

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ath . 2024-10-07

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Great service, very enjoyable Katsu!

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Matthew Glavin . 2024-10-07

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Love the food a little bit expensive but matches the price of London food. Love coming back here every month the food has a consistent taste and texture. Have recommended to many friends and they also share the same opinions. 😃

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Hari Vigneswaran . 2024-10-06

MORE AT Google

Authentic Japanese cuisine, delicious!

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Natalija Marcinska . 2024-10-06

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The best! Very clean and the food is very good!!!

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Orasri Lotharukpong . 2024-10-06

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Fantastic spot- prices are very good too!

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eoin mullan . 2024-10-05

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The customer service and food were excellent.

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REO KANAZAWA . 2024-10-05

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Great atmosphere and service. Awesome food!

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Aloma Blanch . 2024-10-05

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Fantastic food perfectly cooked with great service. Throughly recommended

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Dave Haslam . 2024-10-04

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I will start by saying that this is extremely well priced given its prime location in central London. The food was good but not mind blowing; the pork belly was very fatty, and the broccoli was nothing special; the fried chicken was good, and I’d recommend the miso aubergine. Service was good but quite slow, this is more a place for a long dinner versus a quick dining option. Atmosphere would’ve been nice except for the DELIVEROO and Uber eats drivers turning up every 2 minutes which wasn’t ideal

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Blaise Lewis . 2024-10-03

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Came here for "Tonkatsu Pork" and it was great. The taste took me back to Japan. They also have Draught Kirin Beer as well 🍻 The "Pork Katsudon" was very nice with a sheet of thin Japanese egg omelette on top. Very filling . The staff were all very nice and felt very welcomed. For the weekends dinner reservations are recommended. Would come back again! I came here looking for pork cutlet. At the first bite, I felt like I was back in Japan. The egg on top of the katsudon tastes just like I imagined, so I highly recommend it. The eggplant dengaku was also delicious with a strong miso flavor and eggplant flavor. Reservations are recommended on weekend nights. I'll come back later!!

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Rina M. . 2024-09-29

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Lovely food, drinks, and staff 😊

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Flora Tran . 2024-09-29

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Echoing a few others, the food unfortunately missed the mark, and the staff were rather rude.

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Shane Thomas . 2024-09-29

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The food is excellent! As a tourist I often found my phone battery about to drain at dinner time. I have been to several restaurants asking if they can help me recharge the phone during the dinner - I have my charging cable with me. But surprisingly this simple request always get turned down. I was given the reason like, we cannot touch customer’s phone, etc. Not sure if there is any rule on this. Long story short, when the waiter help me to charge my phone here. He looks like a saint to me. I walk in with an empty stomach, a dying cellphone. Walking out with a full stomach and a half charged phone and a WARMING HEART. BTW, their Wagyu chatsu is a must try!

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Liu Jeremy . 2024-09-28

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lovely place, comfy interiors and quite authentic too! Polite and nice staff :)))

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Lee Victoria . 2024-09-21

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The oyakodon was excellent - consistency of the eggs stood out because it’s perfect and not overcooked. Flavourful bowl, not to be missed.

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Joshua Ang . 2024-09-21

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Everything was great, the waitress was very nice and the food was very good, I can only recommend it

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Renaud Husson . 2024-09-20

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Super nice, pleasant, and the food is incredible, frankly very good place I highly recommend!

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Damien Husson . 2024-09-20

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Rude waiter, I was sat down on the bar area and had to leave early because they started blending ice for cocktails. I literally had a waiter blending ice in front of me (making me deaf!) while I was trying to enjoy my food. Waiters noticed I was getting annoyed but kept on blending ice. Nice food but poor experience for a £40 Brunch.

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adri g . 2024-09-19

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Great quiet and slightly hidden spot near a very busy area

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Alfie Coates . 2024-09-19

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Food was absolutely delicious! Comfort food and a hug for inside after a long day. Yuri was absolutely lovely as well!

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Kaitlin Comstock . 2024-09-16

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A Small Japanese restaurant, very friendly Japanese people, Amazing food👍👍👍

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Da Da Kook . 2024-09-16

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Good service with friendly staffs

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Fuminori Nagano . 2024-09-16

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Great and delicious food. Very good service. Would definitely come back.

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Nicklas Hansen . 2024-09-16

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The taste wasn't all that great, but overall it was okay. It tastes even more delicious thanks to the kind owner.

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구범석 . 2024-09-16

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I've been here twice, and the food is delicious and the staff are very kind and welcoming. This is the store you want to come to when you miss Japan and its taste!

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Ayaki Lai . 2024-09-15

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Great staff, great food Thank you 😊

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Josh Ramondetta . 2024-09-14

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Extremely tasty food, polite and friendly staff. Very quick food and easy to check out. A great experience.

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Rob Craddock . 2024-09-14

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