Ma Kellys Fish and Chip Restaurant in Portsmouth

Used to love this fish and chip shop but it’s not like it used to be. Most of the Chips were all thin like crisp for what you pay the quality should be better. but the battered sausage was nice and hot.

I would give zero stars if it was possible. This was my first time ordering and what a disappointment. When my order hadn’t arrived by the stated time I checked online,it stated my order had been delivered at 19:07. Well it wasn’t delivered to me. No telephone numbers to contact Just Eat and Blue Quay said it was nothing to do with them. Contacted Just Eat via web site, still waiting for satisfactory conclusion to this matter.

Fish not worth the money they charge, over cooked on the batter. Plus it's too expensive.

Went for a takeaway after a long drive home in bad weather on Sunday 24th November What a disappointment cod & chips and sausage & chips £18 totally inedible a very short drive home about 3 mins food cold greasy and tasted as if had been kept warm will never return

Tasty Thursday night treat from Nicky and Rosie, thanks for great cod and chips

The haddock was not a fillet, it was a fish finger. The chips were over cooked and mostly scraps. The portions were regular and I ordered large. Very disappointed

Served by a very friendly lady. Food was freshly made, good quality.

I'll been there last weekend and the food was so delicious and mouthwatering. The crispyness and inside softness of fish I love the most . Best place for family . The staff was very nice and highly recommend to try regular COD FISH AND CHIPS

Amazing food and good price. I was served by Nicola and couldn’t ask for better customer service! 10/10

We are on the way to the Ferry having driven 6 hours from Cheshire. Great service from everyone and hands down the best Fish & Chips we have ever had and a lovely cuppa to go with it. Many thanks it was just what we needed.

“I recently visited the Fish and Chips restaurant in Paulsgrove, and it was a fantastic experience! Sunny served us with such warmth and friendliness, making us feel truly welcome. The fish was cooked to perfection—crispy on the outside and tender inside—while the chips were delightfully golden and flavorful. The service was quick, and the atmosphere was cozy and inviting. Highly recommend this spot for anyone craving classic, delicious fish and chips. Thank you, Sunny, for making our visit even more enjoyable

Super nice staff. Tasty food, Great for an evening takeaway.

I was served by a nice polite lady and food was perfect

Sunny and the team truly went above and beyond to ensure we had a fantastic experience. I definitely be returning and highly recommend this restaurant to anyone looking for authentic ,mouthwatering fish and chips.

Takeaway order, was not busy, but had to wait 20 mins after placing order, no one seemed to know what they were doing

Terrible experience - Tables uncleared, waited 20 minutes for order to be taken and was served food which was cold as it was sat on the counter waiting for someone to serve it to our table. Had to ask for cutlery. Service so bad people left before their order was taken! Lack of staff and not very friendly.

What a mess. The worst service you could imagine. No longer mother Kelley's. Miserable and soulless. Won't ever come back.

food was delivered stone cold. not enjoyable. Will not order again from here.

Great food and service as ever. Gill was amazing and provided service with a smile. Highly recommended.

Mother Kellies. Always great food and friendly helpful staff. Best chippy in Pompey

Good service, good food, I would recommend to anyone.

Fabulous fish and chips. Also real chicken nuggets 😋 delicious.

Fabulous service as always from the lovely Nicky. Love coming in to see her she always puts a big smile on my face! Always lovely to chat to her.

the food was good quality and was nice but all the food was cold and had to be reheated before eating and when I say cold it was as if it had home from a fridge

Lesley is always lovely, so helpful and friendly. We like coming to Mother Kelly’s because we get such good customer service and enjoy our fish and chips, also always a cup of tea.

It was our first time eating at Mother Kelly's, I've wanted to go for years. The service was good and the tables were clean, I had the senior cod and chips and my partner went for the fishcakes and chips with curry sauce. The chips were good they weren't dry, the fish cakes were okay, however just a frozen fishcake so nothing special, the curry sauce was good what I'd expect from a chippy. Unfortunately my cod was slightly over cooked which was disappointing as the fish was fibrous, I'm not sure what the special batter was as it tasted like any other batter.

Really good quality fish and chips , in a convenient box . Great, fast service ; I certainly recommend this place , especially that there’s loads of onsite parking . There is a sit down area , which I didn’t use .

Really quick service , lovely fish, and chips🍟 the staff really friendly and helpful .. Prices 👍. You can also download an app that allows you to order ahead and get points ( brilliant) .

Can’t fault the fish & chips. We have turned into a regular visitor - takeaway - for a fish supper to eat at portsdown hill (easy now!). Great portions, tasty fish and really excellent chips not too greasy at all. Recommended!

Chips had been under the lamps for a while. Poor staff were run ragged. Some customers were getting a bit vocal due to wait times. Maybe we caught them on a bad day. We will go back as we had heard good things previously.

Highly enjoyable experience because aswell as the lunch menu of fish and chips being delicious and good value for money, we felt the service was first class. There were approx 18 in our group, and food arrived hot and promptly served by friendly and efficient staff. (Portsmouth Salvation Army Knit & Natter group)

Missed off the burger we ordered so we phoned the restaurant. The lady argued with me that my missing burger wasn’t missing stating she packed it herself. Put in for a refund from just eat which still hasn’t been recieved

The Cod was the so delicious, haven't had such a good taste for a long long time. Well done chef.

Alas, they have changed the Fish Cakes for the worse for the last time...! They did this once before and I complained and then all of a sudden the old Fish Cakes returned. My friend was eating these and was not at all impressed, whereas he used to be. The Plaice was fine, although I do wonder if they are making the batter more wet, and therefore great holes are appearing on the surface, and talking of water stuff down, the Curry Sauce was so watered down it wouldn't stick to anything - not even the damn fork...!!! That's it, we shan't be going there again - sorry Gill...!!!

Amazing welcome when we arrived, food was lovely and service amazing Best fish and chips in a long time

Excellent service, friendly helpful staff, great fish and chips 👍🏻👍🏻

Nice traditional place, cod was a bit thin, but nice all the same

Great food & service, background music is very nostalgic! Highly recommend the cherry pie and custard for pudding!

We used to love the food from here, and even though it’s the most expensive chippy in the area we stuck with it for the food. However this was our last order due to lateness of food arriving, the sausage was just about cooked and it was all luke warm on arrival.

Above average food, but no atmosphere since takeover of Mother Kelly's.

Great place and service. Love the women dancing and singing whilst cooking, such good vibes for the best fish n chips with mushy pees and tartar sauce ❤️

Becoming a tradition of stopping by mother kellys everytime i visit portsmouth. Always spot on in everyway. Quality food and amazing staff. A pleasure everytime

Great service. Always good food

Fish was dry and only about 40% of the chips were edible.

Popped in yesterday to take advantage of the 50% offer. I was served by Laura and oh my what a delight! She was fast efficient and friendly. The food was absolutely gorgeous and I couldn't fault it. Thank you Laura for a wonderful experience.

Lovely food and served by Gill who is so friendly and welcoming..and 50% off till end the month .perfect x

Amazing fish and chips lovely service. Sauces are amazing.

The original deep blue and the best.

Beautiful fish and chips .have really enjoyed to days meal in the restaurant and half price offer was still on .staff friendly and welcoming.

Fabulous fish and chips prompt, service was with a smile and easy free off-road parking will be coming back

Respectful and friendly staff, very good fish and chips

Fantastic service as always. This is the best " Plaice " around for fish & chips locally. The food is always freshly cooked, piping hot & great value too. The staff are all incredibly friendly, polite & welcoming. Whether dining in or having a takeaway, I can highly recommend this restaurant. 👌 🐟 🐟

Chips were delicious. Fish cake was dry and mealy. This place has really gone downhill since it was taken over by deep blue. Luke warm

Excellent fish and chips. Fresh, hot, not greasy and extremely tasty. Friendly staff - we will be back very soon.

Had lunch at deep blue porchester the food was fantastic ,service was fantastic, staff was really helpful, if you passing that way pop in I really recommend it ,5 star from me

Went in for the takeaway fish and chips with the 50% off. Nicky was fabulous and very helpful. Always smiling and welcoming.

Best fish and chips in the area we use them all the time

Chips missing from order (not the first time) burger with salad!, small piece of limp lettuce no other salad, not very hot General quality poor

Food was tasty and good quality

Amazing service from all the waitresses! Fast and amazing food quality. I do not go anywhere else for fish and chips!

I think the reason why the courier was late it's bcoz the cams hall roundabout was bumper to bumper. unfortunately my fish & chips were cold .but I have put it back into box and reheat tomorrow. Normally the shop always have the best Fish & Chips in Hampshire.

Poor service,staff casually dressed,one serving food wearing a wooly hat,poor selection of food,only fish available was haddock,my large portion was two small pieces.people being turned away and told restaurant closed at 6.45 pm. All in all not a pleasant experience. I will be surprised if the restaurant survives unless changes are made.

Friendly service and nice size meal for the money you pay. Consistent quality, had takeout order here few times, definitely worth going if you fancy good fish and chips.

Just been to mother Kelly’s for the first time in years and I just want to say I’m absolutely disgusted in how poor it’s got , years ago it was by far the best about now it’s not worth the hassle , price or drive to get it , the chips are dripping in grease and under cooked so there mostly not edible and the prices for the food quality is shocking , if you used to be a big fan of this place I would say don’t even attempt to go again after years cause it’s nothing but disappointment , absolutely shocking and will not be going back

It's ok. Bit of a confused ordering system. It's chip shop, why oh why would I want an app to order or a loyalty card? Just nonsense Food isn't bad, certainly not great but edible enough. Not cheap either. All in all id probably give this one a miss

Fish was dry and tasteless. Chips were of same standard. Inedible and thrown away. Waste of money even at half price. Will not return.

Nicky and Gill very helpful. Lovely conversation whilst waiting for my order. We will be back. Thank you ladies!

We stopped by this chippy before driving back home after a couple of days away. The service was very good and food was delicious.

The best fish and chips for miles around.

1st time there was not good a lady frying under cooked chips, I had a fish and chip shop over 14 years, nothing against female fryers but get it right. the last 2 times been really good, good chippy chips, white flaky fish with crispy batter, excellent value at half price, it's a shame got so expensive over the past couple of years, to cover costs.

Lovely as always but portion size has shrunk. Lovely staff, always very polite x

Very busy and understaffed Server very apologetic but needed more staff Food excellent

Utter chaos tonight. No cod left only place with 50% promotion. No organisation with walk ins and pre orders. Chips were Horrible. We were supposed to have 2 cods which we pre ordered they gave us 1 plaice and 1 cod. Had to pay for chips we could not get our free ones on line with the code.? What a shambles and horrible meal

Probably would have been nice if the. Women didn't smother my food in salt

It’s a shame. This was our go to chippie. Fresh glossy cod, crispy batter and perfect chips EVERY TIME. The friendliest service too. Not anymore. I’ve given them the benefit of the doubt on three recent occasions, hoping each time it was just an off night. Sadly not. Batter fine. COD slightly dry texture. Chips - ok. That’s it - ok. Used to be stand out, now just a little bit pricy for nothing special. Won’t be going back. I believe they were taken over. Coincidence. I don’t know.

Popped in for takeaway haddock and chips. Had a good natter with the two lovely ladies, Gill and Nicky who were serving. Really friendly and welcoming and the haddock and chips were superb as were the onion rings. Piping hot and the batter was sooooo crispy! Not a soggy thing about it! Thank you for saving me the hassle of cooking! 😁

Preferred it when it was Ma Kellys but it is still one of the be fish and chips place for Portsmouth.

Came in for the offer & was served by Nicky on takeaway. Great food & service was great. Will definitely be returning

This place is just on a sinking ship just when you think it can’t get any worse not only is the food dry,cold,hard but they don’t wash there hands touching money then completing your food orders, sweat dripping from the fryer going into your food errrrrr horrid They tell you to contact them which I did and sent 5 emails to be ignored no wonder this chip shop is going down the pan customer service and food dreadful don’t waste your money

Nicky was amazing after our delivery driver decided to steal our order, thank you Nicky!

Food quality spot on, portion size very disappointing….

Laura was very friendly receiving our order today! Thanks for being so accommodating!

Laura was brilliant. Great customer service and very personable. 50% promotion excellent value, 4 Cod & Chips for £21.96!

Brilliant service as ever - Gill very kindly put my order in separate boxes to stop kids fighting!!!

We had fish and chips there and over priced and not very nice that was a few months okay We me

Placed a bulk order for 16 fish and chips, fabulous service from start to finish, will definitely use again.

Really nice fish and chips with a good deal till the end of August

Nicky was really welcoming and helpful, good food,

Excellent - great money saving offer

Had fish & chips , there was only 1 lady serving but she done a good job

Fantastic fish and chips served by a wonderfully friendly lady, Gill. A must place to go to.

The staff was very helpful and friendly. The food was delicious, and the atmosphere was gorgeous. Highly recommend!

Such a friendly team, very welcoming to visitors of the area, great offers and delicious food! Thank you!

Great food! Thanks for having us!

Nicky served me today, service with a smile thank you 😀

As always, fantastic! Staff very friendly and lovely food.

Half price deal until the end of August. Served by Nicky 05.07.24. Friendly and helpful. What's not to like?

Nicky is a star. I feel like she cares about me and want me to save money whilst enjoying my meal.

Best fish and chips, really good value and service is brilliant.

Disappointing take away with deals not fulfilled, poor prep and average fish and chips