Based on 1.131 opinions finded in 2 websites
Based on 1.131 opinions finded in 2 websites
Opinions
The best italian food I’ve ever had , even better than Italy The staff are so friendly.Highly recommend The manager is so nice and friendly
shiva Z . 2024-10-28
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We chose Lugana based on Tripadvisor reviews. We wanted a nice restaurant for lunch and were not disappointed with Laguna. Service was friendly and timely, food was of the highest quality. We had Pollo Alla Milanese and the chicken was so tender and succulent. The Linguine Alla Pescatore was brimming with seafood, Giant Prawns, Mussells and Clams - delicious. Background music gave an authentic feel about being in Italy. We will definitely be back.
londoneagle . 2024-10-23
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My absolute first choice of restaurant on any day at any time. The staff are friendly and smiling, and cannot do enough for you. There is a wonderful ambience at Lugana that is missing from so many restaurants. They welcome you back like family every time. The staff all know and love food. Never tasted better steak. The tomahawk is the best. You can never go wrong choosing Lugana.
Batte90S . 2024-10-17
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It's our favorite Italian restaurant of all time. The food is fantastic, the staff are amazing and it is consistently enjoyable. We are always welcomed and treated so warmly. I am a stickler for fresh fish being super fresh and usually go for the seabass, it is always delicious, fresh, and perfectly cooked. My husband enjoys the arrabbiata pasta. I can also recommend the chicken risotto, it's full flavoured with plenty of good quality chicken. Portion sizes are very generous and great value for money. Puddings are delicious, the apple pie is light and not too sweet served with quality vanilla ice cream. the tiramisu is fab. I cannot recommend this restaurant highly enough.
Jenny . 2024-09-30
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The food was outstanding and fresh. It was so busy which shows how popular it is. The service was great. Our waiter was Italian which is always a good sign. 5 stars.
Jake Burley . 2024-09-02
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A lovely 2 course meal to celebrate our wedding anniversary. The house wine was delicious and so was the food. Service was excellent and we were made to feel very welcome.
Anne Unseld . 2024-09-01
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Large portions and excellent quality authentic Italian cuisine. Lots of selection on the menu. We go along every month or so.
Matthew Rogers . 2024-08-16
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We go to Lugana regularly because the food is fantastic, the atmosphere is great and the people who work there always welcome us like family. We love this place and highly recommend it. The sea-bass is always fresh and I am super fussy about fish being fresh. Pasta is great and puddings are delicious. Large portions too. Most of all the staff are such wonderful people and nothing is too much trouble!
Jenny . 2024-08-09
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Incredibly rude service. Ate here on a Sunday, and made to feel like second class citizens because we didn’t want cocktails… not all of us are big drinkers, sorry. Thought we’d give them another chance but tried to book for an evening a few days in advance through the website, no response, and then waiter incredibly rude when we arrived to see if they had a table for us. We are perhaps younger than the typical clientele but have plenty of money to spend. We’ll be taking it to Bella Roma from now on, and avoiding the rudeness here.
Katie . 2024-08-05
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Can't fault this place! Absolutely brilliant 👏🏼 food and staff x
Thelma Persaud . 2024-07-28
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By far the best restaurant in beckenham 10/10 every time
james francis . 2024-07-27
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Fantastic! Fantastic food! Outstanding staff! Very attentive helpful staff. Quality of ingredients used in the meals is outstanding. We love to have lunch and evening meals, always outstanding and exceeds our expectations!
Dee Mack . 2024-07-19
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Excellent service, plenty of time to enjoy 3 courses of wonderful food.
Richard Jeffries . 2024-07-16
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Lugana was recommended to us, so we made the long journey for a Saturday evening family meal. This place us a real jewel in Beckenham with a great atmosphere, friendly staff and excellent food with good portion sizes. This is now our number one choice for an Italian restaurant and we will definitely be back.
Wayne B . 2024-06-30
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Had a very pleasant evening, some of the best food around the area. Parking can be a bit problematic, but do-able. They were kind enough to fit us in last minute on a busy Saturday night, most appreciated. Will go again
Paul Cole . 2024-06-30
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Never in my life have I been treated in such a way, my family and I were completely disregarded. In todays day and age i’m shocked that there are still establishments with indiscreet racism. Never again!
Mons p . 2024-06-21
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Consistently good food, with good service. Quality of food is decent be it meat or fish, with good portion sizes. It is good value & whilst not the cheapest it is well worth it. Always a warm welcome with attentive staff.
Joe C . 2024-06-16
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The atmosphere is nice, the staff is friendly and attentive and the food is tasty and comforting with a good portion size.
Navin Kamath . 2024-06-15
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We had lunch there very good First time. Very good value, Authentic Italian,
David Hopps . 2024-06-11
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We loved the place. The price was mid range, but, so so much value for the price considering the quantity and quality. Compared to another posh Italian restaurant in Beckenham, this one is leagues ahead. Loved the Figato and the lasagne (my mouth is still burnt from eating it too fast) the bread was super soft and the crab on toast although under seasoned, it was so nice. Tiramisu was not the best but not bad. The quantity is really like being fed at your granny's home and the servers are so nice. Please go here!
Sujir Pavithra Nayak . 2024-06-10
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Love the service, atmosphere and staff, however the food has really been disappointing on two visits. Chicken risotto just tasted like it was swimming in a tin of tomato soup, it could have been named soup with rice. Mussels had no garlic or cream was just a thin lemon and wine acidic sauce. Mussels were barely open so undercooked and couldn't be eaten. Aubergine dish was soggy and so bland, no garlic no basil or fresh herbs. The sauce tasted like a tin of chopped tomatoes had been thrown on. I'm not italian, but I can make much tastier italian dishes, so will sadly not be returning. Shame as I do like the place. Sack or train your chef please 🙏 or call in Gordon Ramsey
terri Dorman . 2024-05-31
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Lovely restaurant. Good staff, good food, good atmosphere.👌🏾
Aubrey Andrew H . 2024-05-31
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My favourite restaurant. Never had a bad experience. Food is always delicious, the set menus are fantastic value & there is a great choice. Our friend needs a special diet & the chef can always adjust the menu to suit which is very reassuring. Staff are friendly, welcoming & attentive without being intrusive. Cannot recommend this restaurant enough.
Donna Ainsworth . 2024-05-26
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Great food, great service, relaxed atmosphere. Really enjoyed it. Definitely will go again
Owen Evans . 2024-05-26
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Delightful place. Very friendly staff. Quick service. Delicious fresh food. Not so big as to be impersonal. Lovely enclosed outdoor space for when the weather is fine.Wish I lived closer: I would be there often!
Charles Cunningham . 2024-05-21
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Very elegant location, impeccably dressed staff, combined with dinner on the veranda. I really liked the gin like all the rest of the dishes. Average high cost
Naty Cozzolino . 2024-05-09
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Best Italian restaurant in the local area
Peter Johnson . 2024-05-06
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As always excellent meal and all the staff very friendly and efficient. Good choice of Menu for children and extensive menu for adults.
Aly . 2024-05-02
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Fantastic service by attentive genuine and very well trained staff. Food is on another level and we were overjoyed with the experience. Had the Sunday menu and it was excellent
Tony B . 2024-04-28
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Had a very nice afternoon Sunday meal with a large party and both the service and the food were quite nice. Would recommend
Joe Gee (Meddle1) . 2024-04-28
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Sunday lunch at Lugana - as always the warmest of welcomes even though the restaurant was fully booked with happy diners. The staff managed to find time for everyone, even helped with a few photos. The roast lunches are very generous portions and great quality. Well worth a visit!
robert m . 2024-04-28
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Four of us dined last night a Wednesday and throughly enjoyed our evening.
Paul Rhodes . 2024-04-25
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Went for a meal here last night have to say the food was delicious and so well presented great friendly efficient staff will definitely be back 👍
Kay Birkett . 2024-04-17
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Went for lunch so atmosphere was appropriate for lunch service. Food was very good, possibly one of the best veal escalopes I've had. Will be back.
Paul Keenan . 2024-04-16
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The food service was Very terrible i felt like i got treated like a little kid telling me how 2 where a napkins the food was disgusting No flavor or anythink always keep on coming 2 the Table trying to move us to different table when had the mangers come up to us telling us we was fine where we was sitting we keep getting pestered i wont Ever be going back to the restaurant Again i find out the stuff was Rude and i Felt out of place i didnt enjoy my food
craig briggs . 2024-04-14
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Had a wonderful meal. Great service as usual.
Jan J . 2024-04-13
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We went for lunch without booking and were lucky to get a table, the place was busy. We chose from the set menu. The food was tasty, well presented and the portion sizes generous. The staff were friendly and helpful. The ambient music was on too short a loop though, I think we heard 'O sole mio' three times.
Mike . 2024-04-07
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An excellent neighbourhood Italian restaurant within walking distance of Elmers End tram stop and railway station. Service was friendly and efficient and the food was tasty and reasonably priced. It’s worth saving space for the run baba dessert!
Simon Thompson . 2024-04-04
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Best Italian restaurant we have visited for some time. Attentive staff, great menu and good wine range. Would recommend. Thank you.
Robert Rowbotham . 2024-03-30
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Visited Lugana this afternoon for my husband’s birthday lunch. I have mixed feelings about the experience. The food and service was fabulous, the majority of the staff were kind and attentive. However the head waiter let the team down he didn’t make us feel welcome throughout our time there. This was so disappointing as it was obvious that he was pleasant and smiling with all of the other parties in the restaurant. I hate to say it but we were the only group of ethnic minority so it was quite blatant and hard to ignore. However it was nice when the team brought my husband dessert with a candle and sung happy birthday🙂Not sure if we’ll visit again a warm welcome is essential in hospitality and everyone needs to feel accepted.
Gill D . 2024-03-30
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I have been to this place twice and the service is terrible, as a black person the staff blatantly ignore you and treat you as if you are a second class citizen. Other families got served before us even though they came after us and we had been there for half an hour and no one even cared to ask us for an order. It’s a real shame and it’s indiscreet racism. Will never go back.
Anika P . 2024-03-24
MORE AT Google
Lovely restaurant, great food, service & atmosphere.Been there a few times now & i will definitely be going back
Barrie Regan . 2024-03-22
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We have dined at Lugana many times and we keep going back. The staff are very polite and friendly. The manager Camillo , always makes sure he comes to talk to us. But more importantly, the food is superb at Lugana. I have tried various things on the menu and the food never disappoints! Also very good atmosphere.
Josette Degiovanni . 2024-03-19
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Delicious lunch for friends birthday, lovely service, will be back and definitely recommend
Mich Hayes . 2024-03-17
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Absolutely beautiful food. The steak is possibly the best steak I've ever had, it really is that nice. Good atmosphere and service. You can wait a little on a busy Saturday night but that takes away nothing from the enjoyment though in my opinion.
Jonathan Duffin . 2024-03-16
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Great food, four very happy dinners. Steak Medallions always a winner
Guy Groves . 2024-03-12
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Quaint setting, friendly staff, and the food is simply divine.
Андрей Виногрдов . 2024-03-09
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Best Italian in Bromley Beckenham. Fantastic adn friendly staff. Portions are huge and food is divine. Highly recommend it.
Marko Ragnos . 2024-03-05
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As always, wonderful food and wonderful staff. Went here for a family birthday and staff made it really special. Thanks Lugana team!
Essie O . 2024-02-25
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Brilliant food, service, staff! A real treat!
Bev Fergar . 2024-02-22
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We have dined at Lugana’s on several occasions with friends and have always been very impressed with the standard of cuisine and service. We belong to a Gourmet Society; and when it came to our turn to recommend our favourite restaurant, we chose Lugana’s for a lunch with 20 members last March. The event was a huge success thanks to the professionalism and organisational skills of both Camillo and Arta, ably supported by their team. We selected from the party menu, but everyone chose their dishes in advance; and on the day the standard of cuisine and level of service were second to none. The meal was memorable and thoroughly enjoyed by all; and some of the group have even mentioned it recently, almost a year later. We have no hesitation in recommending this restaurant. Well done to Lugana’s! Rod and Anne McClaughry
Anne McClaughry . 2024-02-16
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It's amazing, as a chef I have high expectations with restaurants and really hard to impress me. This place amazed me, food fantastic,service brilliant . Recommend to try.
Varga Zsolt . 2024-02-13
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Best Sunday roast in Beckenham. We have been to most of the restaurants near by but nothing beats this. Friendly staff, quality food and decent portions.
nicolacF3162IT . 2024-02-11
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Service was absolutely fantastic. Friendly, smiley staff. Cant praise them enough. Food was gorgeous. Large portions and extremely tasty. From walking in the door to leaving they made us feel special and they were really attentive but not overbearing. Atmosphere was lovely and upbeat too. Clearly everyone else was treated in such a lovely way.
Curious376322 . 2024-02-10
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Great food great selection of wines and friendly staff, we have been here many times and the consistency of the food is perfect , Alway a few specials to choose from . Need to book as alway busy
Reg G . 2024-01-16
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Thank you so much for a wonderful evening. Could not have asked for anything better from the ambience to service and especially the food. Excellent in every aspect Once again, thank you. Keep up for the good work. Well done 👏🏼
Bruno N . 2024-01-10
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Good food sadly let down by very slow service by grumpy waiter which really ruined my experience.
J C . 2024-01-09
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Had a lovely Christmas and birthday Lunch from starter till the pudding the food delicious. 10 people we really enjoyed every part of it great company as we haven't seen each since October
ekpah cessay . 2023-12-30
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Fabulous restaurant. Great food and wonderful service.
Martin T . 2023-12-26
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First time coming here with my family, The food, atmosphere and service were all excellent despite them being extremely busy on Christmas eve. Everything came promptly and we were very well taken care of. Would definitely recommend and we will be returning very soon.
Jeremy Anon . 2023-12-24
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Table not ready sent to another after 30 mins no drinks or menus . Guests that arrived after us got their drinks . The staff didn’t seem to care . None of our family will ever waste our time with this restaurant again
neilwatts1 . 2023-12-23
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Wr had a table booked for 6 people; specifically a round table. When we arrived the table was not ready and there was no urgency in getting the table ready for us. We were offered a drink at another table but that didn't come either. Other people ordered their drinks after us and they were bought before ours. It was clear that the restaurant had tried to get as many people booked as possible but did not have the staff to cater. Will definitely not be hoping back
Watts_holiday . 2023-12-23
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Had a lovely Christmas family get together last weekend at Lugana!
Nina Whitehouse . 2023-12-22
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first time here always drive past it, had an amazing meal highly recommend!
Thomas Coleman . 2023-12-21
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Always drive past here first time we have eaten there, amazing food good value will deffo be heading back!
Thomas C . 2023-12-21
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We were the booking from hell! One unexpected person turned up. No problem the staff relaid the table. Then another party member was a no show. Again, no problem they relaid the table again. No-one seemed to be able to decide what they wanted for any of the three courses we had. We had a lovely corner alcove, perfect for a family lunch. The service was excellent; the food even better. Every element of the meal was delicious and authentic. Thanks so much to the staff and...sorry!
Helen Henderson . 2023-12-17
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Very old fashioned menu. If you have allergies or happen to be vegetarian or vegan the choice is extremely limited. Despite being reassured when booking, as a vegan there tomato pasta… that’s about all! Great atmosphere but needs to move with the times!
Rob Shelley . 2023-12-15
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Very friendly staff and generous very tasty food
David Healy . 2023-12-14
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Fresh food, amazing staff and the most conformable atmosphere. Service was excellent 👌🏼 Positive attitude and energy! Will definitely visit again 🙏🏼☺️
Eta Balaj . 2023-12-09
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Wonderful service and food is awesome Lamb shank is very tasty 😋 and juicy
SATHESH KUMAR G . 2023-12-09
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Fantastic food and atmosphere we will definitely be coming back
Neal Fullagar . 2023-11-30
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Excellent food and excellent service. We had a great night
Greg . 2023-11-18
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Absolutely love this Italian. We have been a couple of times, on our own and with friends. The staff are always happy to accommodate and give off a really friendly vibe, much like a family. The food is top notch, I would highly recommend trying the mussels and lasagne. The wine is extremely good too. If you are in the area and want some Italian then this is the place for sure.
ADAM HORNER . 2023-11-08
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Was recommended by our friends and we had a good time very friendly staff and kind we was happy with the service Food was very tasty Restaurant it self was very clean and tidy Love the table sets Do I recommend definitely I do.. Do I return..? Definitely I will to try something else
Carlos Ruiz Hurtado . 2023-11-06
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Excellent service & delicious food . Highly recommend ❤️
atomicwoman21 . 2023-11-02
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Excellent quality food, with very friendly and efficient staff. Sunday lunch menu is truly superb. Has the friendly atmosphere of a family restaurant. Is very popular, so book in advance. The staff made my Mum's day when they sang happy birthday to her on her 91st birthday!
Tony Pluckrose . 2023-10-31
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Our family of 6 and baby ate there this eve. It was amazing. Superb. The staff were so warm and welcoming. The service was great and the food was delicious. Thank you
Jane Sisson-pell . 2023-10-21
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Have been to this restaurant on numerous occasions when the food has been really good. However, on this occasion had a mackerel starter bathed in oil and within three hours of leaving the restaurant was violently sick., pointing to something amiss with the starter
Peter Gordon . 2023-10-18
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Okay, I love Italian food. I have been to many Italian restaurants and had my favorites that could not be beaten. Well, I am sorry to say this one took me by surprise and blew me away. The service, the atmosphere, and the quality of the food were the best I have ever had, I went there with my girlfriend and her son and partner. Every dish I had to taste was perfect, the Olives were stunning nd the cheesecake OMG was mind-blowing. We will be regulars for sure. See you soon guys
Richard R . 2023-10-17
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First time at this restaurant and wasn’t disappointed an old style Italian restaurant serving fresh well prepared food. Well balanced in terms of courses coming out, not rushed in anyway. Portion sizes were excellent and all 4 of us enjoyed our courses. A good selection of wines to suit ever taste and pocket. Would we go again definitely
Roving47774786087 . 2023-10-15
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Food was nice good selection and choices, service was a bit slow but we weren't in a rush
david tomkinson . 2023-10-15
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Incredible food and incredible pleasant staff
John Duggan . 2023-10-09
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Went for Sunday dinner, nice atmosphere and service was good. Had Minestrone soup for starters, it was very watery, maybe some small pasta to thicken it or a roll to accompany it, partner had prawns and salmon which he said was lovely. Roast dinner, beef was nice, didn't have much on my plate, but my partner had a couple of decent slices, both of our vegetables were undercooked and hard, the roast pototes resembled pototoe wedges, they were boiled and hard not roasted, so for us dinner was a disappointment. The place was packed and maybe, if it wasn't full to compasity, more time would of gone into cooking the food, However. Presentation was good, service and resonsbly priced. Would come again for Italian food.
Caroline Comerford . 2023-10-03
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The food was very tasty but I am left with a horrible feeling after the way we were treated. The manager was gushing over the regulars but we felt belittled, waiting ages for everything, even the bill which was very high for a modest meal. They charged for four coffees instead of two, gave a large wine without asking etc. The acoustics are terrible, granted it was busy. Sorry Lugana, won't be coming back to be fleeced and made to feel like a second class citizen. Apologies to very kind waitress, not your fault.
Elizabeth Ochagavia . 2023-10-01
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Fantastic food. The sauce with the filet of pork is particularly divine. I love a good cocktail and their Cosmopolitan didn’t disappoint. I fancied a margarita next, and although it’s not on the menu, the team were more than happy to try making one for me! I just wish we’d had more room to try a dessert too. Very attentive and friendly service. Will definitely be returning!
CroydonDiva . 2023-09-29
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The Rum Baba is a definite must have, so keep space for dessert 🍨 🥧 🍦
Deshika Sookoo . 2023-09-29
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Excellent Excellent Excellent. Staff are friendly,helpful and attentive never feel rushed and an amazing menu!
Stephen Okeefe . 2023-09-24
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Amazing tasty tiger prawn linguine pasta, great friendly service, all on my lonesome on business. Such a better choice than the Toby Carvery!
markpsmith1 . 2023-09-20
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Amazing authentic Italian restaurant. Staff courteous and knowledgeable. Decor delightful and food fantastic.
Elaine S . 2023-08-23
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Just always amazing. Food, atmosphere and service. 10/10
J S . 2023-08-04
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Sadly food was average. Only dish which was really nice-scallop starter, they where very tasty. Calamari bit chewy, chicken with mushrooms was ok, but again nothing to what I would come back, sea food risotto I do better at home, sea food pasta ok. Staff and service very nice, polite, efficient and friendly.
RUDA . 2023-07-30
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A phenomenal experience from start to finish. The atmosphere and staff are amazing, with even better food! Indulged in 3 courses, wine and cocktails; it was worth every penny and got a well deserved tip. The food is the most authentic me and my partner have had outside of Italy. The warm and inviting staff with great attitude made the evening perfect. I couldn't recommend this place more, and will definitely be coming back!
Georgie Winton . 2023-07-25
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Meatballs and spaghetti was yum, so was the apple pie. Friendly service and a atmosphere. Defo go back
Naomi Graham . 2023-07-22
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Went with family for the first time. Food was excellent. Service cannot fault. Staff available when needed. Will be going with for a girlie lunch very soon.
Margaret . 2023-07-18
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I love this restaurant. Service is excellent, friendly, and informative. Good selection of wines. The food is always beautiful and authentic, highly recommend!!
Justin Palmer . 2023-07-17
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My first time here and it won’t be my last. Superb food, absolutely delicious I had lunch here with friends and had prosciutto e Melone to start, followed by porcini pollo. It was fresh, flavoursome and presented beautifully. Not to mention my main was piping hot, and generous portions. The desserts my friends had, banoffee pie and apple pie looked mouthwatering, but I was too full. Maybe next time. I highly recommend this wonderful restaurant with white linen tablecloths and napkins. A touch of class. And reasonably priced too Thank you
dee dee b . 2023-07-11
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We went there for dinner on Wednesday night. Absolutely lovely place, excellent service and delicious food!
Kee . 2023-07-10
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Have been to this restaurant many times and every time the food and service are exemplary. The standard of each and every course, the friendliness and courtesy of staff, cleanliness, service and the general ambience are way beyond what one has come to expect nowadays. Best restaurant around for miles.
638bevf . 2023-07-03
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3-course party menu £40 was superb. Not often an Aberdeen Angus sirloin steak is cooked perfectly but it was here and of excellent quality. Presentation and taste of starters excellent plus spoilt for choice for dessert. When asked if possible for béarnaise sauce they did it no quibbles. Great place and wish it was closer to where I lived!
valkythealky . 2023-07-03
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Excellent quality. Good customer service and very nice seating
Reza Jafari . 2023-06-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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178 Opinions
Went with wife today as usual it was superb...its our go to place...have tried almost everything on the menu over the last few years ....accept the pizzas and that's only because I like to try the authentic Italian dishes....my relatives have had the pizza though...and they love it. The special starter of the day was meatballs ....absolutely the best meatballs ive ever had.wish I hadn't of had the lasagne [ it was stunning also ] but I was so stuffed ...I came home and fell asleep. As usual the staff were 1st class...excellent place. We will be back next month.
792 Opinions
I have visited this lovely little restaurant on a number of occasions and have never been disappointed. The staff are always friendly and engage in conversation to find out how we are. The food is always delicious and cooked to perfection. I would highly recommend to anybody looking for a small but authentic Italian restaurant!
10 Opinions
I came here with my girlfriend and had the best pizza we’ve had in ages. It can be tricky to find amazing authentic Italian Pizza - but we sure found it here! Thin and crispy pizza like you find in Northern Italy. Gianni is a real pro and made us feel so welcome. My Italian girlfriend had a Romana pizza and was over the moon about it. I’m vegan and Gianni offered to use vegan cheese if I grabbed some from the shop next door. In the end I had a vegetariana loaded up with Veg and it was incredible. Easy 5 star, it’s small so worth booking in advance! Thanks Gianni!
658 Opinions
Had a pleasant sunday afternoon's dining here. This restaurant is extremely popular and has a comfortable feel with a good atmosphere. I went for the special menu as the rest of my party went for the set Sunday lunch deal. Firstly the wild bour ravioli. Which was ok but lacked flavours and very oily. Next I had the fish special of halibut, King prawns served with garlic spinach and capers. This dish was delicious and excellently presented. I'll combined this with some seasonal vegetables. Dessert was a mango cheese cake which was very nice. I had a nibble of my partner's sirloin of beef which was tasty..roast potatoes needed to be more crisper. Good wine but bottled lager only Would return Parking outside limited