Based on 142 opinions finded in 2 websites
Opinions
Constant quality food every time!
Richard Williams . 2024-10-26
MORE AT Google
This was our first takeaway from here. We were charged more than the prices shown online (so this needs updating). There was only one person to take phone orders and deal with the public and this was on a busy Saturday evening so it was chaotic. We found the food to be greasy and not very appetising. We will not go again.
Christine S . 2024-10-12
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If they would have a option to put 0 star I would , first I start with the portions are so small not enough for the price , and I had chicken chowmein and it was disgusting the chicken inside smell like old and it had so big pieces of chicken inside I never seen a chow mein like this Normal chow mein has strips of chicken pieces inside not hole pieces it so awful and smell bad never ever again fujj
Dark Shadow . 2024-09-09
MORE AT Google
Great food value for money just shame don't do delivery only Chinese I buy from
Jenny Smith . 2024-04-09
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Used this Chinese restaurant for last 8 years and been great, tonight was awful, meat was like rubber and rest of meal tasted nothing like normal? Real shame but will now need to find a new takeaway 😕
Julie Hatcher . 2024-04-03
MORE AT Google
Well this place has really changed. Used to be very nice. Bland, tasteless and rubbery the list continues. Spent over £80, what a waste of money. Never again.
matt hughes . 2024-03-22
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We have been using this shop regularly for 40 years and the food was always really good. Something has changed, the food has got worse over the last year through new chefs in the kitchen. I have always told people this was the best in town. I tried to contact them about food being not cooked properly and got ignored . Not only has the food gone downhill so has the service. Lost a customer
Adam dalton Dalton . 2024-01-06
MORE AT Google
Told me it would be ready in half an hour. Got there half an hour after placing the order. Ended up standing outside for 45 minutes, so it took 1 hour 15 in total, no apology, no discount, no nothing!
James M . 2023-09-23
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Good food, with a large choice on the menu. Food was tasty and not at all greasy, with good sized options. No delivery, and card payments were not accepted. Luckily there is a cash machine next door. We will be using them again!
Ben Mason . 2023-08-14
MORE AT Google
Consistently great food, speedy too.
Paul Bannister . 2023-07-15
MORE AT Google
Food ok but chicken balls tastes like it was fried with old oil. Bought chicken balls 3 times and it still tastes same. Singapore fried rice is very good.
IKEJI placida . 2023-06-11
MORE AT Google
As takeaways go ,this is pretty good. the food was very tasty the food was very tasty and the price not too bad..
Andrew Lovett . 2023-06-09
MORE AT Google
Lovely takeaway. Always quick, tasty and polite.
Suzanne Durant . 2023-04-01
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Best Chinese in gravesend if you dont mind collecting
Samantha Toulson . 2023-03-23
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We have been ordering from Lucky Jade for over 30 years. The food is excellent but it doesn't matter how good the food is when items are missing time and time again. This has happened so many times recently that we will not be ordering from them anymore. Tonight while I was waiting for over half an hour for my order I also overheard other people complaining about missing food.
Anthony P . 2022-10-15
MORE AT TripAdvisor
Food was excellent. Very hot in temperature.
Karen Scutts . 2022-08-22
MORE AT Google
Food is always amazing here... enough said!
Lorraine Jenner-Hatch . 2022-07-17
MORE AT Google
Very good food, so tasty, and cooked beautifully... Very quick service too, wasn't sat long... Plenty of parking nearby...
Zeca Bridges . 2022-04-10
MORE AT Google
Not great, not awful. Ordered a mushroom omelette & chips and sweet & sour chicken Hong Kong style, egg fried rice and chips in gravy. The rice had a really funny taste though, so spoiled the rest of it. Probably wouldn't use again.
Angela P . 2022-03-04
MORE AT Google
Absolutely shocking curry sauce emptied out in the bag. Food was so cold the duck was burn and over cooked. Noodles was swimming in oil the worst Chinese I have ever had they don’t evan deserves a one star rating 🤒.
Mitchell Dean . 2022-02-27
MORE AT Google
It's OK here they need too learn how too cook chicken balls though always part cooked chicken still fleshy had too chuck my last order in the bin and waiting times are a joke I've made a order of two items other customers have big orders doesn't matter who ordered first your be sat there watching loads leave before you get ur chops and curry sauce lol
Jason Woodward . 2022-02-07
MORE AT Google
I’m a bit disappointed with your new menu prices have gone up and some items are missing from it I can’t find chilli spiced prawns which is now salt n peppers prawns And desserts are gone I used to order pineapple fritters
Jacqueline P . 2022-01-30
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my husband loves this chinese - sadly they don't deliver. But he enjoys the singapore noodles and chicken with mushroom so much that i have to collect it for him! He raves about their pancake rolls as well. For me the sweet and sour chicken is spot on. Yum
Sue D . 2022-01-16
MORE AT TripAdvisor
Lovely food and good value for money
Debbie Miller . 2021-10-21
MORE AT Google
Always helpful and the food is delicious!
Rochel . 2021-09-13
MORE AT Google
Usually use lucky dragon takeaway but ita shut temporarily for whatever reason. Googled close by chineese takeaway because already had moaning wife to hurry up with the dinner. Found lucky jade takeaway and went there. Pretty quick, seemed reasonable price. The journey started at home . Sweet and sour chicken Hong Kong style with Stone chicken and elastic onion .. both cant be eaten. BEEF and veg dish with hard as tyre beef... and in the end Plastic rice. Couldn't eat any of it. Such a joke. Whoever left 5 start must of been paid or given free food. Do NOT Recomment Ever
Ivo Kostadinov . 2021-07-18
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Always really good quick service
Darren Odd . 2021-06-20
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Always present staff food Always really great and hot. My personal opinion its the best in gravesend
David Bonner . 2021-06-07
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Friendly & quick service & the chinese is favourable
Amanda Lingham . 2021-04-14
MORE AT Google
Cheap lovely Chinese food,served hot and tasty
steven fuller . 2021-04-10
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Best Chinese in Gravesend just unfortunately don't deliver
Lewis Hussey . 2021-03-28
MORE AT Google
Had a Pad Thi and hot n sour soup. The Pad thi was all noodles and very little of anything else. As for the soup, that went straight down the loo.
ross hanson . 2021-03-10
MORE AT Google
There isn't much to say about this place other than they are the best Chinese restaurant in Gravesend. Tried so many others (forced to do so when they shut for their weekly day off), and yet nothing compares! Absolutely top notch! Give it a go, you. Won't be diaspointed. The price is also very good! 👌 Quality food for a quality price.
Kieran Fitzgerald . 2021-02-20
MORE AT Google
Typing this review whilst sitting on the toilet for the 5th time... food poisoning from the worst chinese takeaway I have experienced. Avoid at all costs, if you have to check the reviews to find out if a place is good, then this is not the chinese you are looking for.
Harmesh Lal . 2021-01-01
MORE AT Google
Worst chinese takeaway in Gravesend by far. AVOID!!! Quoted 1 hour for pickup, told another hour once arriving and then ANOTHER HOUR. Asked for a discount and was told they cannot do anything, told them I will never come back again and picked up my food, chicken was rubbery, family ended up getting food poisoning and food looked like human and cat meat mixed. Possibly the worst food takeaway I have experienced. Poor customer service and will NEVER RETURN.
BBK 21 . 2021-01-01
MORE AT Google
Always fresh and quick to cook food
Charlotte Munson . 2020-08-19
MORE AT Google
All chicken products purchased last night were rubbery and tasted like chemicals (bleach) I called them to complain only to be told ' we never have a problem what do you want me to do' when I requested a refund I was told ' I can't do refund maybe next order I give you free chicken balls'. I will not order from here again let alone a chicken product after this experience. Not good customer service at all and £30 straight in the bin
Claire Tindall . 2020-05-30
MORE AT Google
Omg by far the best in gravesend absolutely gorgeous food friendly service
lucy webster . 2020-05-24
MORE AT Google
Crikey, 24 hours on the toilet since I ate there. Terrible stomach pains. Nasty.
Tim Noctor . 2020-03-15
MORE AT Google
I order from a couple of Chineese Takeaway's in my area but I have found this one to consistently deliver on quality of food and at a good price. I live less than 10 minutes away and my order is almost always ready when I turn up what ever day of the week.
Mr. Anthony P . 2020-03-12
MORE AT TripAdvisor
Cheap, quick and quality takeaway outlet
Liam White . 2019-11-30
MORE AT Google
The best Chinese in the town food is quality and good prices very clean inside and the staff are nice
Jack Tester . 2019-11-12
MORE AT Google
As a family we had used the Lucky Jade regularly for many years and always found the food and service to be excellent - we were a little disappointed that the new owners don't seem to have carried on the excellent service and had to wait ages for our order to be ready, the food however is still pretty good.
fraserweeks . 2019-01-16
MORE AT TripAdvisor
This take-away has been here for many years, during which time I’ve used it periodically. It’s always been one of the better Chinese take-aways, but despite this I’ve used it a lot less than I would have done had they offered a delivery service. However, not having been for over a year we decided to give it another go. A telephone call established that unfortunately they still don’t deliver (in my view they are losing a lot of trade by this decision, but I assume they have costed it) but we ordered anyway. Asked how long it would be was told ‘five minutes’ This put me off a bit, as while Chinese cooking is quick, it’s not that quick for four dishes! Pre-cooked and kept warm was the thought that immediately came to mind. As the timing had suggested, I had the impression that much of it had been pre-cooked and simply waiting to be heated and spooned into the containers. This was particularly so with the rice, which seemed as though it had been pre-packed in a container and kept warm and heated for collection as the rice inside was fairly dry and when the foil container was turned upside down it fell out as a solid block! Having said that the food was flavoursome and enjoyable, although I think it has changed hands since we last visited as while it was nice I didn’t think it was as good or fresh as I remembered it. Nevertheless, pre-packed rice or not, I would still use it more frequently if they delivered but I am afraid that, as before, it was not sufficiently better or different to a number of take-aways that do deliver to warrant the hassle of driving up to collect it. On more practical matters that might be helpful, there is sufficient (free) parking outside so no problem with collection if driving. The menu is an extensive list of all the usual dishes, with a limited number of Thai and Japanese dishes added since I last went. Prices are reasonable (for example, Kung Po Chicken and similar £5.20, King Prawn Curry £5.40, Fried Rice £2.90 to give a benchmark), and portions good (about the same as most others I’ve been to). You should note that it closes on Tuesday. As for the rating, I would have rated meals in the past as Very Good', but on this occasion we didn't think it lived up to that description, particularly bearing in mind the solidity of the rice. While I would still say it was good (and still probably better than the average take-away in town), Trip Advisor for some reason doesn’t provide a rating for 'Good' so my rating of average means good but typical rather than anything worse.
malabarfly . 2018-12-02
MORE AT TripAdvisor
Great food, speedy service. We travel to Gravesend from Medway as haven't found better locally to us
Theresa R . 2018-08-16
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Begin here quite a few times now always good very quick don't use that flavour enhancer which I like a lot will carry on going there
gengizh . 2018-06-25
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We are regulars food is always fresh and delicious, we order almost every week never fail . thanks. Would recommend to everyone, as this take away one of the best.
Sun1100 . 2018-04-08
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Although not the type of chinese i am used to, definitely one of the better ones out there! Love the sweet and sour pork here!
Verat1983 . 2018-03-17
MORE AT TripAdvisor
Could eat out of here every night! BUT it's closed until early February!!! =/ Always very busy, so can sometimes wait a little longer than quoted, but the food is superb! Portions & value great too!
EJCFC . 2018-01-19
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I have used this takeaway on an off for the last five years , the high standards are ways maintained, the food is always good, Highly recommend this little gem, I drive from Rochester just to use it .
Kerry S . 2017-11-18
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I hadn't forgotten about lucky jade. As I had moved. Popped for a take away last month. And reminded me that this is probably best Chinese take away in gravesend. Just a shame it doesn't deliver
tonyp370 . 2017-11-07
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I used this Chinese frequently for many years and it was one of the best around and very popular, recently it has changed hands and the fist thing they did was increase the prices, change the popular menu, and the food quality is now terrible, my friends who also used this place all agree and no longer use it. why do new owners move in and ruin a good established business
carl r . 2017-06-19
MORE AT TripAdvisor
Yo y 4 amigos disfrutamos de una bonita para llevar. Nos esperábamos muy concurrida, pero estamos teniendo un corto tiempo de espera de 15 minutos. La comida era deliciosa, y bien caliente. Lo único que puedo decir es que deberían hacer la entrega, ya que sólo aceptan pedidos de colección.
Zilb12 . 2017-04-24
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Muy decepcionante que he estado viniendo aquí durante 15 años nunca tuvimos una mala comida ahora es cambiar de manos y no hay buenas noticias!
dave361549 . 2017-03-10
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I've been visiting the Lucky Jade for the past 15 years. Food is always hot, they've never given me the wrong order or missed an item, the food always tastes to a good Chinese takeaway standard. Staff are lovely and welcoming also.
Douglas A . 2017-02-21
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I was attracted by the menu item incorporating sizzling fillet steak - what I got was tough tasteless overcooked - and VERY OVERPRICED cheap braising steak. Ignore with a vengeance.
rogerwilsher . 2016-11-11
MORE AT TripAdvisor
Possibly the best in gravesend Between this and the miramar Always hot, always tasty and good amount of meat
SamF87 . 2016-10-03
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我上周去这里买外卖,服务员态度不好,我想要泰式河粉和蘑菇鸡加辣。要加我50P,还一点都不辣,没想到那么难吃!面很油,味精太多。下次不会再回来了。
Lydia L . 2016-09-30
MORE AT TripAdvisor
One of the better chinese food places. Being Asian, i find most chinese take outs rubbish. Lucky jade has a more authentic menu, although not quite 100% the type of chinese i am used to, some dishes do taste familiar. Definitely returning for more chinese when i'm feeling lazy!
Vera TSL D . 2016-07-25
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I've been using Lucky Jade for over 15 years and I would describe it as my 'Chinese Take Away of choice' in Gravesend. If you haven't tried their Lucky Jade Special Chow Mein, then do so... and you won't need to buy an accompaniment either - it's a meal in itself.
shane901KV . 2016-04-22
MORE AT TripAdvisor
We get take away from there quite frequently because it's the most delicious Chinese food I've ever eaten. Would recommend to anyone and the price is very good as well
Barb242014 . 2015-11-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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117 Opinions
So disappointed in my takeaway that I put it in the bin rather than taking it back and sitting in traffic for 30mins. The beef in black bean sauce was just a thick sludge of gravy over beef and a bowl of onions with 3x minute pieces of green pepper and the special fried rice, well I've had better microwave rice. I will not be using them again.
54 Opinions
Ordered for a delivery at 5.30pm. No food delivered till 7pm. Checked food. Missing chicken balls. Rung them n they said what would you want. I said chicken balls..that was at 7.05pm. The guy just turned up here at 8.20pm. Not hot. Not even warm...shocking. not using them again. I rated them really well couple of years ago. Whether they have changed owners,I don't know.but won't be using them anymore
198 Opinions
Do not go to this place the staffs attitude is absolutely disgusting. Ordered food this evening I live exactly 3mins away they delivered to me as I am unwell food was stone cold I called them to ask why they denied it and starting playing loud music in the background of the call when I was trying to explain. Very rude food was horrible. Much better places to go avoid this place if you want good customer service and delicious food.