Lucky House in Lewes

impossible to get through over the phone!

over all was good shame they don't sell drinks so looking for something cheap to get a delivery so had to buy prawn crackers even though u get them free

Took 1hr 45 from ordering to delivery and food was cold

I left a message with the restaurant asking them to use the code key and bring the food to my flat. I recently come out of hospital with an amputation and shouldn’t be walking. They did use the code to come in some I had to get up and they left the food by the reception area. Thank you for your consideration of my physical problem and making me weight bare on it and back. I promise you I will never be using this restaurant again.

Always very nice never had a bad one 😋

Food great as usual and piping hot. Always reliable.

Food arrived on time & was delicious, although arrived only warm rather than hot as it usually is. Still the best Chinese in Seaford, but couldn’t give 5* review on this occasion due to temperature of the food.

food is good. but I never know why this place can't get the spring roll orders correct EVER always order vegetarian spring rolls and also write in the comment box that they need to be vegetarian and yet we never get the mini veggie ones always the two large meat ones.

As always, the food was amazing best Chinese and Seaford. Drop the mic and walk away. But remember, don’t leave it this way.

Really great quality of food. The dumplings were amazing and tasted really fresh & the tofu was one of the best tofu dishes I’ve ever had from a Chinese restaurant. We really loved it!

The best Chinese food in East Sussex.

Delivery was 15 minutes late but, food was high quality & delicious as usual. In my opinion, the best Chinese in Seaford.

Really really tasty Chinese! Not been here before but it was really decent, really hot. Would definitely order again.

We order for 7pm but it arrived at 6.30.

Consistently good and hot food.

Brilliant food, delivered hot and fresh

It is a treat for my wife, much appreciated. Thank you very much.

excellent service, very professional.

Food arrived on time & hot. Excellent quality, generous portions & delicious.

The Lucky House chow mein was coated in MSG, big pieces of tough meat and next to no vegetables - grim

lovely food as always. delivery lady very nice 👌

Hugely disappointed. Been coming here a while but won’t again. Long wait (1hr 40) for my order delivered (Saturday night for context, but well outside of the expected delivery times). Prawn balls and rice (regular order) was decent as usual. Spring rolls were fine too. I ordered from this place because they are usually solid and reliable - but unspectacular. Made the mistake of ordering BBQ spare ribs (over £8 quid!) which were really bad. The sauce tasted… weird to both of us. I thought perhaps it was just not to our taste, but the meat was terrible quality. It was gristly and largely fat. After a rib apiece, and a big chunk of fat we left each (see picture), we threw the rest away. I called the takeaway and they offered to remake the dish which I passed on. Will be trying elsewhere. Can still taste the gristle!

normally our go to place but tonight was the worst meal. pork was dry hard & not edible.even the dog refused it. prawn on toast was thin and tasteless &the sweet&sour has recently gotten worse also we asked for vegetable spring rolls and we were given ones with shrimp/chicken in.satay chicken with enough sauce to say they bothered pot was half full.even the chicken balls are shrinking! which was always their stand out product.sadly the food standard is falling and prices rising.

The satay order was all wrong. Did not include nuts either.

Ordered curry which was inedible stodgy and tasteless, husband had duck which he couldn't eat, sweet and sour chicken balls looked lovely but not crispy, had food lots of times from here, always been good ,will not be returning

food, lovely as usual. would never order from anywhere else.

hasn't arrived 20mins later than advised

Bloomin gorgeous food, hot, fresh, and the chow-mein was one of the best I've had. Thankyou for such a delicious quick delivery!!

The food was superb. Best Chinese in ages.

Great food but like many other things, rising prices!

always arrives fast and food is always delicious

To long to come from ordering to delivery . Some of the food was rock solid and inedible and the rest was like warm at best

Always really good food, wouldn't order from another Chinese. Shame the prices have gone up again but I'm sure everyone's have.

Great Service excellent food 👌

as always delicious food arrived got and fast

Unfortunately, won't be ordering again. Ordered at 18:15, asked for ASAP and food finally arrived at 20:02. After a phone call telling us our food was on the way, 10 minutes went by without anything arriving. Called again, and told food would be on its way, explaining very busy and apologised. Explained this was nearly 2 hours ago, and this didn't seem to encourage anything other than another unempathetic apology. Not the best customer service!! Food was fantastic, but gone past hungry!

Had food from here a couple times and overall has been mediocre - but do not get the crab and sweetcorn soup! So gelatinous it may as well be unset jelly

Good overall but don't get the crab and sweetcorn soup - was more like jelly than soup and pretty inedible

my go to Chinese- food arrives on time and is really good would recommend 👍

Wonderful food and service. Delivery lady was so nice. Best service yet. Thank you <3

Always really lovely, hot and fresh.

Did not enjoy any of the ordered items. Duck in particular was greasy and unpleasant tasting.

highly recommend, food was amazing

Very unhappy with the quality of food. Very soggy and unpleasant.

Lovely food arrived hot and really tasty

Really enjoy the food from lucky house .

always good and delivery peaple nice

Great food, very friendly delivery driver. No problem at all that the food was a little earlier than expected.

Arrived 2 hours 40 minutes after order appreciate it’s Christmas Eve but !!!!

Really nice food would recommend

Food was so cold for food you pay good money for you expect it to be hot but such a shame as I used to love lucky house

still not arrived no info for tale arrival, getting fed up as ordered 2 hours before opening, would love update.

To be honest, I wish we hadn't ordered. Spring rolls, undercooked and pretty tasteless. Special fried rice, lacking meat and flavour. Special chow mein, lacking meat and flavour. The only positive was the consistency. 🤷‍♂️ It would seem there was no msg used. Some see this as a positive, it should be present in a Chinese Takeaway, just not so heavily used that your tongue is left inflamed after.

Best Chinese in town! Always hot and delicious!

Problem with delivery but I have to say it was worth the wait. Food taste and quality was excellent.

2.5 hours to arrive. Not ok. Got told nothing they could do about it. Had to ring twice and from the first phone call and being told it’s left the shop it took an hour to arrive. When food arrived it was lukewarm. Very let down. Won’t be ordering again. Especially after a £3.50 delivery fee. This is not good. Will be trying somewhere else next time.

Food was freezing cold not even Luke warm x Duck was burnt and tough

Could be a bit less expensive but good all round was great

Very tasty food. Only one thing. Please don’t put less king prawn balls in your portion but charge more. Would definitely order again. Plus it would be great if you had a selection of cold soft drinks! 👍

We thought the food was very well portioned and very enjoyable

Arrived 25mins before expected, was actually the best Chinese I have ever had! So delicious!

Delivery lady was very friendly and food was piping hot

Excellent Chinese, good service

Late then over an hour then over an hour late again that’s before pre ordering and still not here small order really bad

Order was late! Delivery lady was very ride and had attitude... not happy at all won't b ordering from here again!

Brilliant as usual. A+ service.

Fresh, excellent quality and fast service for collecting. Will be going back again.

Food delicious as always, arrived really early!

Awful. Would avoid at all costs. Staff are rude and unhelpful. Take your money and don't process orders. Avoid avoid avoid!!!!

Lucky house almost always delivers early, the food is fantastic and always comes warm and portions are a great size and packed neatly unlike a lot of places that just chuck everything together. You can tell they put a lot of love and energy into their food and it's why they are my go to takeaway

Says delivered at19:45 was in fact delivered at 20:25

Great food best Chinese in Seaford

I would like a refund am absolutely appalled by how long it's taken

Food ordered at 19:45 Estimated delivery time was 20:45 - 21:05 Food arrived at 21:45 Most of the food tasted great except the veg curry which was 90% onion

very dissapointed on delivery times always have to wait so long, ordered at 5.45 and delivered at 7.45 discusting, food was horrible too not even hot

Lovely food minus the prawn crackers - 2nd time ordering and prawn crackers were abit yukky. Everything else was lovely no complaints!

the food has taken over 2 hours to get here. poor service.

Was really impressed with the food and how hot it was

Lovely food. Very generous with portion sizes. We’ve just moved to the area and now know we will use this as our Chinese restaurant.

Why leave my food at the entrance of my flats? How hard is it to deliver it to my door? Lazy Lazy Lazy

It tasted smoky as though it was cooked in something burnt

Very tasty as described and will definitely use again

Food was a bit cold and turned up late

Delivery lady was rude because she asked me a question and I didn’t hear her so she kissed her teeth at me and rolled her eyes at me.

the chips could have been seasoned more and they were a bit soggy however overall everything was lovely thank you for your service

Terrible!! Chewy ribs, dry chicken, rice was just wrong..never gonna order there again. We were waiting for it so long as well- must have been like 2 hours or so.

Really lovely as always. Tasty food. Arrived early and hot. My go to Chinese restaurant.

Tasty food delivered lovely and hot

Really enjoyed our meal would definitely recommend you to everyone I know and will definitely come again for sure

The food was delicious, will definitely order again.

had family round food was over an hour late than stated when ordering and all cold when it arrived not happy at all

Excellent Chinese food ever time 🙂

Nice flavourful food, arrived hot and on time, delivery time was over an hour but it was worth it. Shredded chilli beef is delicious, definitely recommend 👌

Always really fresh and delicious.

Just eat said 30-40 minutes but restaurant advised over 1hr 15m. Ended up collecting but didn’t get delivery fee refunded! Order says delivered on here but it wasn’t. We collected.

Good food, reasonably priced and delivery lady friendly.

Great food. One of the reasons I look forward to having a holiday in Seaford.

Great service and quality hot food.

Great Service fresh and tasty food.

Stated 15-35 mins on delivery time when ordering, as soon as order went through it jumped to 50-80 mins and then didn't turn up for over an hour.