Loch Sheil House Hotel Restaurant in Highland

We had an extremely disappointing experience at the restaurant of this hotel. Upon arriving, we were met with a shockingly rude and unwelcoming attitude from the lady behind the bar. Despite the hotel advertising takeaway options online, she dismissively told us to go elsewhere if we wanted takeaway food. Her tone was condescending and unnecessarily hostile, even though the restaurant was completely empty. Thankfully, there was a lovely younger English waitress who went out of her way to accommodate our dietary needs, offering to prepare a chicken salad that met our allergy requirements for takeaway. However, just as we thought the situation was being resolved, the rude lady came along stating that they could not accommodate us and insisted we go across the road. It felt as though she was deliberately making the process difficult and seemed more interested in turning us away than providing good service. The way she spoke to us was completely unprofessional & condescending. The experience left a sour taste, not because of the food, but because of the complete lack of professionalism and respect. We expected much more from a hotel restaurant, and sadly, this encounter really let the place down. I would not recommend anybody to eat here and it completely spoilt our last night on our family holiday.

We visited the pub for food and drinks. We stopped in on our canoeing trip. A group of six adults, four children. We were cold, wet and tired. Tommy and Janine gave us the warmest welcome and were so accommodating of our many questions and requests. The fish and chips cooked up by the chef were crispy and excellent. Highly recommend!

Restaurant de l'hôtel très bon ! Les fish and ships et le cullen skink étaient délicieux. Plats typiquement écossais. Service au top !

Absolutely lovely food , langoustines perfectly cooked , and probably the nicest chicken balmoral I've tasted , lovely young lady serving us. All Round lovely stay Kr Geoff

This place is a true hidden gem. The warmest of welcomes from the super friendly and helpful staff. Beautiful food cooked by a fantastic chef using fresh local ingredients and stunning scenery to boot. I will definitely be back. Thank you all for your wonderful hospitality.

Contrariamente all'albergo di cui posso dire bene, la cena è stata ben diversa. L'albergo ha due sale ristorante: la prima...

Ce restaurant vous propose un plat de fruits de mer gigantesque pour un prix deux fois moins cher qu'à Edinburgh....

Called in for early evening meal the place isn't customer friendly there is an unpleasant atmosphere we had one drink looked at the menu very limited. The place needs a refurbishment desperately. We left to eat eslware. Wouldn't return.

Called into LS Hotel whilst passing on a Scotland holiday and were we glad we did. The service was incredible, my Wife can only eat gluten-free and they bent over backwards to ensure she could enjoy the meal. The meal was freshly cooked and piping...

At last an Ardnamurchan hostelry offering locally caught seafood. Dined at the hotel three evenings running, langoustines and crab claws as either starters or mains, delicious. Very lively bar full of the locals, almost raucous on Saturday, and friendly staff who welcomed us and our...

We ate here twice recently and were very happy with the choice and quality. Very popular spot and friendly staff.

Excellent dinner enjoyed in the hotel. We ordered two starters followed by two main meals (Crab and Cullen Skink Rosotto) along with two drinks. The meals were of very good quality and the service excellent. The bill came to around £45, which for fresh local...

The best thing about the Loch Sheil, besides the good atmosphere, good food and good beer is the excellent bar service. The barmaid is georgous (and just happens to be my wife).

Na een natte reis vanuit Skye aangekomen in het hotel. We werden warm en gastvrij ontvangen en werd speciaal voor...

Ate in the dining area, though could also have eaten in the bar. Friendly, efficient service - all tips are shared out - and we had the sea food platter which had masses of different food - could possibly have done with some crusty bread...

We enjoyed two dinners here recently. The fish and chips were some of the best we have ever had. Service was excellent and the atmosphere was just lovely. Thank you.

This is an out of the way place, not on the beaten path but as good if not better than most larger establishments. The people are awesome and the menu delightful. There were 11 of us total in our party and were were there for...

Good home cooking provided with attentive and freindly service. When a couple of choices were unavailable we were immediately offered free drinks as compensation.

Called in on the off chance for Sunday lunch. They found us a table and we all ordered the lamb.. This came with new potatoes, carrots, mange-tout,roast potatoes gravy and mint sauce. The food was well cooked with lots of flavour. It was very reasonable...

Great food and wonderful selection, actually exceeded my expectations for a small village hotel restaurant.

Went here for lunch. Staff was friendly and food was okay. It's a shame the plate they served my jacket potato on was too small, because it could have done with a little more filling. But my husband said his toasty was very good.

We were welcomed and shown straight through to the conservatory by our hostess. It was nice and airy with lovely views over the garden - look out for the 'wild' rabbits - they made me smile. There was a nice selection of food, I had the gammon - good pub grub! It was a rather large helping; I'm not complaining. The food was reasonably priced. The staff were very attentive and made sure we had everything we needed.

called in one Saturday evening as hotel looked attractive and had seen on website food done every evening. Unfortunately we chose wrong night as it was very busy with a wake. We were quickly approached and told food was not being served due to the wake. Lady was very pleasant and told us bar was open if we wanted a drink. Understandably it was a bit noisy so we decided not to stay...but due to the rural nature of the location there was little option but to have fish and chips from takeaway. .....so ,looked worth a visit but maybe call in advance to ensure its open

We popped in during the day to book for dinner and were a bit put off as it looked a bit Fawlty Towers and the receptionist rather preoccupied but in the evening the fish and chips were tasty and the waitress friendly.

A lovely welcoming place to go to eat, comfortable surroundings with lovely views out to Loch Sheil. The food was delicious and home cooked, lacking pretension and plenty of it for a reasonable price! All in all a lovely place to eat.

The Loch Sheil has, sadly, been somewhere we have avoided for the last few years, simply because it was truly awful. However, we were thrilled to hear Cath & Andrew McClain had taken over the hotel and had really high hopes for the place. I'm delighted to say we were not disappointed. Delicious home cooked, local produce; the langoustines were some of the sweetest I've tasted (caught that morning), and all served up with a generous helping of Highland hospitality. The staff are all very warm, friendly and welcoming and do their utmost to accommodate any requests. Coming from a small village where we are able to enjoy all that an excellent pub can offer, both to the local community and visitors alike, we were really thrilled to see Acharacle have it's local restored to it's former glory and once again become the hub of what is a truly gorgeous village.

We've eaten here a few times and each time the food and service has been very good. We will definitely return.

good food very well cooked and very tasty friendly staff lovely view from where we were sitting will be back soon

excellent food , nice surroundings good service . staff are very friendly the portions are quite large too.

Glad to find that their actual menu was more comprehensive than the one shown on their website. Thought we would struggle to find something suitable, but were pleasantly surprised. Food very tasty & well cooked & presented. Staff were friendly and the hotel in a lovely spot.

I was looking forward to our meal at Loch Sheil House Hotel. We had a lovely view from where we were sitting and the food was fine but very average. It wasn't good enough to warrant a return visit so we self catered for the rest of the time.

good food, good price. Very friendly and helpful staff. Lovely setting. Hotel needs a little decorating, but did really like it.

rocked up at the Loch Sheil at half 2 on Wednesday and asked if they were still doing food as we were rather hungry, the lovely lad behind the bar said they had stopped serving but they could do us soup or a toastie, many places we have visited would have just said no and that would have been it, we enjoyed a very basic but tasty toastie and were most grateful that they were good enough to prepare food for us.

We were made to feel very welcome in the hotel and the staff were very helpful will all our requests especially Linda who helped organise boats for us during the week. They allowed one of our group to bring a dog in

Très bons produits bien cuisinés (soupe, langoustines, etc.), et la salle de restaurant est très romantique.

Popped in here for lunch before the Loch Shiel cruise. Were a bit early for the bar, but no worries, tea, coffee & biscuits quickly appeared. The staff were friendly and welcoming and the service excellent. We both had the homemade venison burgers and they were scrummy to say the least. Good value too. Loved the new refurbished look too.

nice home made food at a good price in the bright refurbished bar will be back again for a meal next time we Visit Ardnamurchan. the staff were friendly and very helpful and the view from the bar over the loch to the mountins was great as we sat in front of the fire watching the rain fall.

Give them a chance. New owners, new beginning. Friendly service. Clean. Not a large menu yet but they're still recruiting staff. Seems busier than last year which is a good sign. If they get the menu right and don't overcharge this will be a winner.

Called into this hotel/restaurant for a bar meal it cost £ 15.00 for fish & chips each !!!! Wow now that is expensive and not very fresh either ! Better meals locally available. No one else there we should have realised why ?